The product is used to analyze data. It was purchased as part of a package including Isilon installation.
What is our primary use case?
What is most valuable?
The product can be used to analyze data usage.
What needs improvement?
I have a big confusion between InsightIQ and DataIQ. I do not know which product is going to be retired. There are many rumors, but we have no clear information about it.
The product should provide a more intuitive GUI. The solution’s GUI is a little bit confusing.
For how long have I used the solution?
I have been using the solution for four years. I am not using it continuously, but I use it for most projects.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
The solution is scalable. I recommend the tool for enterprises. Small companies do not have a requirement for monitoring the data of 1000s of users. Small environments can be handled manually. Small companies won’t need it.
How are customer service and support?
We are not satisfied with the support team. Support is confusing and time-consuming. It could be improved.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have used InsightIQ.
How was the initial setup?
The implementation is more or less straightforward. It is difficult to get the right information. It is always necessary to research to get all the information right. We have to research to get the guides and the installation requirements right.
What about the implementation team?
If we have all the information, implementing the solution takes us one or two days. We need one person to deploy the solution. Before implementing the product, we have to plan well.
What other advice do I have?
Our customers are using the solution. We work with only Dell products. Overall, I rate the solution an eight out of ten.
![Dell Technologies DataIQ [EOL] Logo](https://images.peerspot.com/image/upload/c_scale,dpr_3.0,f_auto,q_100,w_100/nb70b5ansummme9cc5q5ymwyalbv.png?_a=BACAGSGT)
