Dundas BI Reviews

Name: Dundas BI
Brand: Dundas
Rating: 4.3 (21 reviews)

4.3 out of 5

21 reviews
96% willing to recommend

4,263 followers

What is Dundas BI?

Dundas BI is a powerful, flexible, end-to-end business intelligence platform that simplifies the entire analytics process and empowers its users to analyze and visualize data. The solution enables organizations to create and view interactive dashboards, reports, scorecards, and more. Dundas BI can be integrated into an existing website as part of a custom BI solution or it can be deployed as the central data portal for your organization. The solution is suitable for mid-to-large sized companies.

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Dundas BI is the #11 ranked solution in top Embedded BI Tools and #25 ranked solution in top Data Visualization solutions. PeerSpot users give Dundas BI an average rating of 8.6 out of 10. Dundas BI is most commonly compared to Tableau: Dundas BI vs Tableau. Dundas BI is popular among the large enterprise segment, accounting for 53% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a government, accounting for 16% of all views.

Helped 851,604 peers since 2012

Featured Dundas BI reviews

Ishwar Saswade

Consultant at Techknomatic Services Private Limited

With Dundas BI, we do not have end-users apart from the developers. End-users do not find it easy to create their own reports. Most of the implementations I have seen require a developer team for creating the visuals, and they then give them to end-users. A self-serve part where end-users or business users can create their own reports would help in terms of the adoption of Dundas BI. Currently, business users find it difficult to work with Dundas BI because there are so many settings that they don't know what they need to do. Even when a developer starts working on Dundas BI, he needs to spend at least one month or so getting used to the functionalities of Dundas BI. Even then, it is not easy to remember where or how they made a certain property change. It takes at least one month for a developer to get acquainted with it. Working with the color palette is difficult in Dundas BI. They can work on different color palettes and make them organized and user-friendly. It would help a long way. Most of the time, the users face challenges in assigning colors to the fields that they have created or to the dimensions and measures in a chart. Dundas can further reduce the number of settings they have. When you create any chart in Dundas, you get a lot of features to control each setting, which is pretty useful for BI, but for end-users, it is difficult to identify the exact settings to change a property. I would love it if some of the options come pre-selected. If some of the settings are set to best practices by default, it will be helpful. Whenever we have any issues, the error messages that we get in Dundas BI are not very helpful in identifying the root cause. Making these changes will bring a lot of change to the end-user experience.

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Paridhi Agarwal

Data Engineer at Micron Technology

It lacked advanced features in a few areas. For example, dynamic charting had limitations. We had a use case where we had to generate a report based on the user selection. If we had a dropdown with 10 fields, a user can select what he or she wants to view at that moment. Even though such a feature was there, it had very limited functionality. I don't remember the exact thing that it failed to do, but we could not really do a lot. They had not developed it completely. For every object, references are generated, but sometimes, there was a problem with the references overlapping each other. Everything would go off. It would stop working, and then from the admin side, people had to do something to bring it up again. They could maybe provide some support to directly use JavaScript. This will allow those developers or UI people who are well aware of JavaScript to code. Currently, there is an option to code, but you need to use Dundas Script. Dundas Script is based on JavaScript, but it is not exactly JavaScript. Finding things on Dundas Script is not that easy because the documentation that is available online is not great. They have online documentation where they have used Dundas Script to get the objects and other things, but that's more of a sample to show you how to do something, such as creating a text box via scripting, in case you do not want to use the drag-and-drop functionality. That kind of documentation is available, but it doesn't really support JavaScript.

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Abhinav Chadha

Credit Analyst at a financial services firm with 201-500 employees

I think the customer experience could be improved. I don't always want to have to contact vendor support to get my query sorted out; it takes a huge amount of time to raise a request. If I could find some answers online, user forums, some example dashboards and a video about creating dashboards, that would be amazing. As an additional feature, I'd like to see the ability to link the dashboards together. My current preference would be to work with Tableau or Power BI because they're more user intuitive and both have a good user interface. I don't find Dundas BI so easy to work with. It's the data integration aspect that is causing trouble.

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Dundas BI mindshare

Product category:

As of May 2025, the mindshare of Dundas BI in the Data Visualization category stands at 0.5%, down from 0.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Data Visualization

PeerResearch reports based on Dundas BI reviews

Type	Title	Date
Category	Data Visualization	May 20, 2025	Download
Product	Reviews, tips, and advice from real users	May 20, 2025	Download
Comparison	Dundas BI vs Tableau	May 20, 2025	Download
Comparison	Dundas BI vs Qlik Sense	May 20, 2025	Download
Comparison	Dundas BI vs Splunk Cloud Platform	May 20, 2025	Download

Title	Rating	Mindshare	Recommending
Tableau	4.2	25.0%	89%	305 interviews Add to research
Sisense	4.4	3.0%	95%	41 interviews Add to research

Valuable Features

Dundas BI stands out for its drag-and-drop interface, robust data cubes, and diverse data integration. Users appreciate combining multiple data sources like SQL and SharePoint without complex ETL. The platform's drag-and-drop dashboard design, customizable visualizations, and layers functionality enhance usability. Its built-in ETL capabilities manage processes efficiently, making data collection flexible and interactive. JavaScript customization and security are top-rated, along with versatile dashboards and numerous parameter options for data analysis.

"We use Dundas to report on machine sensor data and create dashboards."
"With Dundas BI, you have a lot of visualization choices, and you can also do customizations by using HTML coding and JavaScript. The ease of development was one of the main factors for going for Dundas BI. The client had different reporting tools, but they wanted something that could accommodate all requirements."
"It was quite easy to use. The UI was basically drag-and-drop based. So, even if you were a beginner at coding software or something else, it would be easy to catch up on Dundas BI."

Room for Improvement

Dundas BI could enhance visualization options by adding funnel charts, matrix tables, and more diverse visuals. Users seek improvements in data cube connections, fiscal year notations, and PowerPoint exports. The interface could be more user-friendly and intuitive for beginners. Documentation and support for scripts, JavaScript, and APIs need expansion. The learning curve is steep, and implementing a self-serve feature for end-users would aid adoption. Incremental in-memory data loading and better error messages would improve functionality.

"It would be helpful if Dundas made the UI more user-friendly like the leading tools and decreased the learning curve. It should be simpler for a beginner to build dashboards."
"Working with the color palette is difficult in Dundas BI. They can work on different color palettes and make them organized and user-friendly. It would help a long way. Most of the time, the users face challenges in assigning colors to the fields that they have created or to the dimensions and measures in a chart."
"For every object, references are generated, but sometimes, there was a problem with the references overlapping each other. Everything would go off. It would stop working, and then from the admin side, people had to do something to bring it up again."

ROI

Calculating ROI from Dundas BI is challenging but deemed a worthwhile investment. After 20 months, they found it difficult to measure precisely yet charged users a monthly fee for report generation on their platform. Without specific figures, they assert the return on investment was quite sufficient.

Pricing

Dundas BI's pricing structure offers flexibility, with different rates for standard and power users, making it suitable for enterprises seeking a comprehensive BI solution. It features both purchase and rental options, appealing to various business needs, including OEM models for software houses. The pricing is competitive, with a clear and straightforward licensing scheme that includes named and floating seats. Enterprises can also benefit from a free trial to assess its functionality.

"I am not majorly involved in its licensing. We are not the end license purchaser of the Dundas BI. It costs somewhere around $4,000 a year for the enterprise solution, but I am not sure."
"I'm not aware of its cost. Its licensing was probably role-wise. Most of us had reader access, editor access, or developer access. For admin, there were certain restrictions. So, I'm assuming it had role-wise licensing."

Popular Use Cases

Companies use Dundas BI primarily for creating dashboards, business intelligence visualization, and generating reports for internal and external stakeholders. They implement market research dashboards, integrate with platforms like SharePoint, and provide embedded dashboards within custom systems. Organizations connect Dundas BI to multiple data sources such as SQL Server, PostgreSQL, and Snowflake, facilitating seamless data integration across sales, supply chain, and various domains, including Oil and Gas.

Service and Support

Dundas BI offers excellent customer service and technical support, praised for responsiveness, knowledge, and courtesy. Fast response times and tailored solutions are common, though timezone differences with Canadian support can be challenging. Users appreciate free training resources and community support. Monthly customer success meetings ensure smooth operations. Some find scheduling time-consuming, yet they value the effort and help provided in complex situations. Users respect Dundas BI's team and have high regard for their service.

Deployment

Users found Dundas BI's initial setup generally straightforward and uncomplicated. Installation typically took about 45 minutes, while enterprise-level deployments could take two to five days due to data validation and source connections. Installation involved a wizard guiding through dependencies, though some found coordinating passwords challenging. For upgrades and migrations, the process appeared manageable, with small issues resolved independently or with support. External contractors were sometimes utilized for access, licensing, and maintenance tasks.

Scalability

Dundas BI is praised for its scalability, supporting thousands of users effectively. Organizations note that performance depends on server power and development teams. Many users can access dashboards efficiently, though business users may face challenges creating reports. Licensing can be a factor, but it handles large user bases smoothly when development teams are in place. Some users have expanded their usage and license count successfully, benefiting from in-memory options to enhance performance.

Stability

Dundas BI generally maintains stability, though a reboot is needed during upgrades. Users report rare bugs and RAM consumption issues were resolved with support help. While typically stable, some encounter challenges when connecting over 40 data sources, leading to data extraction failures. Error messages can be confusing during diagnosis. Most users experience stable performance without IIS or Windows Server issues, and stability problems arise less frequently when data size is controlled.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Dundas BI Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Government

16%

Educational Organization

10%

Computer Software Company

10%

University

10%

Financial Services Firm

Real Estate/Law Firm

Wholesaler/Distributor

Non Profit

Recreational Facilities/Services Company

Healthcare Company

Comms Service Provider

Transportation Company

Manufacturing Company

Outsourcing Company

Construction Company

Energy/Utilities Company

Insurance Company

Mining And Metals Company

Media Company

Performing Arts

Logistics Company

Retailer

Hospitality Company

Compare Dundas BI with alternative products

Learn more about Dundas BI

Dundas BI Features

Dundas BI has many valuable key features. Some of the most useful ones include:

Mobile responsive dashboards
Smart data display
Calendar support for retail and manufacturing
Data connectivity
Show/hide interaction
Batching data builds
Enhanced development workflow
Navigation support
Data regulation support
Optimized application performance
Instant application portability with docker
Easy SaaS support with Kubernetes
Natural language user input
Enhanced application security
Scheduled reports with multiple export options
Fully open APIs

Dundas BI Benefits

There are many benefits to implementing Dundas BI. Some of the biggest advantages the solution offers include:

Limitless customization: You can fully customize the Dundas BI platform, including its dashboards, data visualizations, interactions, scorecards, labels, etc. to meet your organization’s unique design requirements.

Effectively visualize and analyze data: The solution provides interactive data views that help you create pixel-perfect dashboards and reports that have interactive data visualizations so you can elevate your users’ abilities to effectively communicate data insights and drive faster decision-making.

Greater efficiency: Dundas BI can consolidate and store data from any source, providing seamless data delivery and a consistent user experience, which leads to greater efficiency. By having all your business intelligence, reporting, and data analytics needs in one single platform, you also save your organization a lot of time and effort.

Tailored data discovery process: Dundas BI adapts to all user types, allowing everyone to personalize it to suit their own needs and requirements, which helps users, data analysts, and developers to analyze their data quickly. The solution’s data discovery process also allows you to run ad-hoc queries, perform visual data analytics, and quickly create relevant and actionable content.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the Dundas BI solution.

A Business Intelligence Consultant at Siemens Industry says, “The flexibility of the dashboard designer is great. You can control every single pixel and no matter what the user asks for we can deliver. It has a lot of out-of-the-box options that you can use to customize your dashboard. There is also the option to use their JavaScript API, however, in 99% of the cases, the built-in options are more than enough. I also love the control you have on what queries Dundas BI is generating against our databases. This allows us to create really fast dashboards even when running against millions of records.”

James D., System Architect at Yulista, LLC mentions that the most valuable aspect of the solution is its “ability to warehouse query results. This is good because you do not have to have a data warehouse, you let Dundas warehouse the results of a query that runs long during off hours.”

Another reviewer shares, “The built-in ETL functionality has allowed us to combine data sources without the need for a full SSIS package. This saves time and allows for a quicker time to market.”