We developed a solution that allows lawyers to send public documents to our customers about the panel judgment. We are expanding the solution to allow depositing all kinds of legal documents associated with topics like feeding people in jail or examining someone's testimony. This solution is deployed on OpenShift and on-premises for privacy reasons.
A stable solution that can be deployed in parts to improve its robustness and reliability
What is our primary use case?
What is most valuable?
We deploy the software very easily in a few minutes because we utilize a pipeline. We deploy the solution in parts so we can easily manage the parts to improve the robustness and reliability of the software.
What needs improvement?
For how long have I used the solution?
What do I think about the stability of the solution?
IBM Cloud Kubernetes Service is a stable solution. I rate IBM Cloud Kubernetes Service a seven out of ten for stability.
What do I think about the scalability of the solution?
IBM Cloud Kubernetes Service is a very scalable solution. However, since our customer is a public authority, they have deployed the solution on-premises. I rate IBM Cloud Kubernetes Service an eight out of ten for scalability.
How are customer service and support?
IBM Cloud Kubernetes Service's technical support is good enough.
How would you rate customer service and support?
Neutral
How was the initial setup?
Initially, IBM Cloud Kubernetes Service's setup was complex because it was also a new product. However, the solution is now more easily deployed.
What other advice do I have?
Our clients are usually enterprise businesses. IBM Cloud Kubernetes Service is a good solution because our customer requires very rapid deployment, and the solution is critical for his business. If the system is down, the lawyer cannot send documents, and people may be in jail.
Overall, I rate IBM Cloud Kubernetes Service an eight out of ten.
Which deployment model are you using for this solution?
On-premises
