What is our primary use case?
Our main use case for Lark is to organize our to-do lists and our daily routine at work. We organize what we are going to do, who is going to do it, and prioritize tasks. We do scheduling, add comments to each task, track updates, monitor pending items, and identify which side is responsible for pending actions.
Lark helps with my team's collaboration and communication when organizing these tasks because we have a list of to-dos and comments to add to each. We can always put screenshots of emails where someone replied to us or we replied to a customer who is not getting back to us. We can later go back to this to-do and read the latest comment that we added. We are able to share with our teammates what we are working on without having to go into meetings every day and telling them what's going on. They will just read the to-do title, read the comments, and view any images that have been attached.
We also add documentation from some of our works regarding our main use case and how our team uses Lark.
What is most valuable?
In my opinion, the best feature Lark offers is its to-do list. The to-do list for teamwork is something you don't see everywhere, and it's really nice to manage.
The to-do list feature stands out for me compared to other task management tools I've tried because it's easy to use and easy to set up. Unlike other options, perhaps Notion, you have to click so many things and so many buttons to be able to set up the to-do feature. Unlike Lark, it doesn't feel built for that.
Lark has positively impacted my organization because our team's work has become more noticeable by the management because we have a clear record of what's going on in the emails and with the work on the technical side.
This visibility has led to measurable improvements; the management started to be happier with what we do and they got more visibility. We had better tracking of what we are doing.
What needs improvement?
Lark can be improved by having the ability to switch between personal and team space. It's really annoying how difficult it is, and it's kind of confusing when you do that. Sometimes I add notes or to-dos to my to-do list thinking this is my team's to-do list because I can't see the to-dos that my teammate created for me. But it turns out that it's personal to-dos or a checklist that my team doesn't see.
The main concern I have is the ability to switch between personal and team space, and that is the primary improvement needed.
For how long have I used the solution?
I have been using Lark for a year so far.
What do I think about the scalability of the solution?
The free version is really nice for small teams, so people should check that out regarding the features.
What other advice do I have?
My advice to others looking into using Lark is to make sure to check the free version. You might not need to subscribe at all. I would rate this product a 7 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
