McAfee Web Protection [EOL] Reviews

We use this solution for SSL encryption and web inspection. It's our first line of defense in terms of my internet accessibility as an end-user. We have used McAfee solutions for over 20 years and we are loyal customers of the company. I'm the company's senior group manager, IT enterprise.

McAfee Web Protection has been around for many years and the solution holds its ground as a product providing good accessibility and handling any overload very well. McAfee has developed new features similar to those found in other solutions; enabling seamless deployment, reducing the footprint on data centers, and making the solution more scalable, more resilient, and more reliable. 

Our issue is that the endpoints are lightweight agents, eating too much of the host resources. 

I've been using this solution for seven years. 

The solution is stable unless there are dynamic components. If you have remote users then there are a lot of issues in terms of the replication that happens within the hybrid solution. If the solution is deployed on-prem it does create delays and conflicts which can take sometimes take days to sort out. 

The solution is scalable but it's important to keep in mind that the more you scale, the more infrastructure you require. Scaling adds some complexity. We have around 60,000 users and have 20 people responsible for maintenance. 

The technical support is a mixed bag. They don't always like to believe that there is a problem with the solution. Sometimes the support is better than at other times. 

Neutral

Unless you have a unified console, the initial setup can be a little complicated.

The licensing costs could be lowered a little. 

I compared McAfee with Zscaler and with Netskope, as well as other solutions. 

I rate this solution eight out of 10. 

McAfee Web Protection is for our entire system, regardless of the brand. It is implemented in all systems through an agent.

It is an agent-based solution, with the agent installed on all systems.

We have anywhere between 35 and 40,000 nodes.

It is functional. It has reduced risk and downtime while also ensuring regulatory compliance, which is critical.

There will be no productivity enhancement, but it will indirectly enhance because it cannot be stopped at any time. If there is a problem, we can resolve it quickly, increasing the user's and customer's confidence.

I believe it is functioning satisfactorily. It is always possible to improve, but it is currently working satisfactorily.

When there is a fault and our customers or users have a problem, we must step in. Those configuration and fine-tuning tasks should be completed prior to release. Particularly in the case of a DLP solution. Because DLP is a customized solution, this is more relevant. There is a lot of customization, but even during the learning period, there is a learning curve.

The initial setup could be simplified, there is a learning curve during the implementation.

I have worked with McAfee Web Protection for approximately, three to four years.

I would have been working with the latest version.

McAfee Web Protection is a stable solution.

McAfee Web Protection is scalable.

We have approximately 35,000 users in our organization who use this solution.

Inspira provides both technical support and maintenance. They have a specialist, a special engineer, who handles it directly, and our bank has a team as well.

Inspira provides direct support, and they may also contact McAfee.

There are various levels of support available.

We used cloud services for testing purposes. We used Amazon cloud services.

Depending on the solution, there are a variety of options. There are several options such as Endpoint, WAF, NAC, and SIEM are currently available. A variety of solutions are implemented.

It was a third-party implementation by Inspira.

McAfee also provides an endpoint solution. McAfee's DLP is also present.

Previously, we had used Trend Micro and Symantec.

There is a method we had to upgrade our systems, a solution was required, and it had to match the three, four solutions from one company that were going to be cheaper, and there is a bidding process, whoever comes first, based on quality and cost, wins the competition. The requirements were speed, quality, and cost. Because Symantec was about to be renewed, our renewal would be more expensive.

The initial setup is complex in the beginning. However, now that it has been properly configured and the bandwidth has been increased, it is running smoothly.

Inspira, a third-party consultant, assisted us with the installation.

It does require some maintenance.

The license number would be approximately $35,000. We are within the license limit. Otherwise, the solution will not work because of the central licensing policies in place. License numbers are not provided if the license is not obtained, and those systems will no longer be updated. It needs to be updated on a daily basis.

I recently retired from the banking services.

I would rate McAfee Web Protection a nine out of ten. Because the experience changes over time. Overall, there will be some learning curve, when we implement, I believe nine is adequate.

Our primary use case is to provide support to end users.

Some of the most valuable features are the USB locking on system port blocks. We are now implementing the policies by pushing the active directory policy and group policies on all the systems. The user access control on the particular systems and their antivirus upgrades are all features we have found to be of great importance.

There is a real need to make sure all the updates and improvements are in order to keep the security at top performance to continue defeating threats that come daily.

I have been using McAfee Web Protection for the past ten to twelve years.

The stability has a good standard right now.

The scalability is good right now and we are using it internationally at various sites. We have a variety of end users that are happy with the service.

My experience is very good with customer support. When I had an issue with the initial charges related to the setup, customer support handled it in a timely fashion.

Positive

The pricing is cheaper than some of the other options that are available.

I would rate McAfee Web Protection a seven on a scale of one to ten.

We are working in a hybrid organization and two or three days a week we are in the office and the other days we are working at home.

We use McAfee Web Protection for security from threats.

McAfee Web Protection is a good solution and its mature security environment has helped our organization. Additionally, it has helped us by allowing the management of the same politics to protect the environment inside the organization or outside. For example, in my case, I have to travel a lot, and I know that with McAfee Web Protection, I can have the same protection if I'm inside the office or if I'm in an airport.

The most valuable features of McAfee Web Protection are the reporter, and you have the option to have an agent installed in the notebooks or on the mobiles. You are able to have the same policies inside and outside of your organization which is a benefit.

McAfee Web Protection can improve the information provided for hybrid installations in the console. Additionally, having cloud protection would be good.

I have been using McAfee Web Protection for a long time.  

McAfee Web Protection is stable.

I have found McAfee Web Protection to be scalable.

We have approximately 80 people using the solution. Their roles include commercial personnel, technician, CEOs, and administration. We do not have plans to increase our usage.

The support from McAfee Web Protection could improve. The quality of support depends on who you end up getting on the other end of the phone.

I rate the support from McAfee Web Protection a three out of five.

Neutral

I have not used another solution previously.

The initial setup for McAfee Web Protection was easy. The entire deployment took approximately 10 days.

I rate the initial setup of McAfee Web Protection a five out of five.

We have in-house engineers with the knowledge that did the implementation.

In security, you have a return on investment because we have no attacks or problems. We have not had any problem with the users. Our company has been working well because of the solution being deployed. We have seen a return on investment.

In McAfee Web Protection you have the ability to install any appliance you want with the same license. If you need an appliance on-premise, you can install it with the same license because the license is for users, not for appliances. If you need one more, you can install it and you don't have problems with the license or need to change your environment.

There are other solutions more expensive than McAfee Web Protection.

I rate the price of McAfee Web Protection a three out of five.

We evaluated Blue Code before we chose McAfee Web Protection. We decided on McAfee Web Protection because of economic reasons. Blue Code was more expensive and you have to add more infrastructure to the same thing.

My advice to others is they have to make sure their engineers have the knowledge to be able to complete the implementation. If they do not, it is recommended that they use a partner for support. Professional services are important.

I rate McAfee Web Protection a seven out of ten.

It's very good for web protection, which is what we use it for. It's an antivirus we can install on our devices, such as desktops or laptops. 

If you are browsing web applications, it would help detect any malware. It's very useful for security purposes. The product also protects against spyware. 

It helps protect and control communications.

The product is quite an effective firewall. 

The solution is stable.

It's my understanding the solution can scale.

The initial setup is very simple. 

I'm not sure if the solution itself is cloud-based or not. If it isn't they really need to begin to develop that out a bit.

There aren't any missing features. It does what I need it to do. 

I've been using the solution for about five years at this point. It's been a while. 

It is a stable product. There are no bugs or glitches. It doesn't crash or freeze. It is reliable and the performance has been good. 

The solution is scalable, however, I am not scaling it per se. I just use it on my laptop or desktop. I don't need more than that.

Technical support has been good. If I have ever needed assistance, I have been able to get some help.

Positive

I cannot recall if a different solution was used previously. There may not have been anything. 

The product is very easy to implement. The process is straightforward. There are no complexities to speak of.

It's very quick to deploy. You can install it and have it up and running in ten minutes. 

I was able to set up the solution myself. I did not need to worry about getting outside assistance. 

I can't speak to the exact licensing costs. 

We are using the desktop version.

I'd rate the solution nine out of ten.

I am using the LiveSafe version for the endpoint protection of my main computer, two portables, and a mobile phone. I am also using the True Key password manager that is a part of the package. It also has a feature to monitor identity theft.

When I look at the report, I see that it does the job. It notifies me if something happens with identity, email address, or telephone numbers that are still active, and I can act on it. Its identity protection had detected an old email address that I was not using anymore and reported it. Because it was an old email address that I was no longer using, there was no danger.

It doesn't seem to take too much system bandwidth, and I also like its reporting. Once a month, it gives me a reminder of the activity. It reminds me that the protection is on, and if there are any issues, it summarizes those minor issues. During the month, it only notifies when there is something special.

I'm not over-notified about things. When I get a notification from the McAfee system, it is really something that needs my attention.

The True Key version for mobile phones should be improved. The password manager is not as seamless as on the desktop. Once implemented, on the desktop, when you go to the site, it automatically fills and connects you, whereas, on the mobile phone, it doesn't do that quite seamlessly. You need to open the True Key application and then select the password you want to use. It then opens in the browser. There are fewer steps in the desktop version as compared to the mobile version.

I have been using this solution for around five years.

I never had any hiccups. The upgrades or updates run smoothly. I don't remember having any issues after an update. I am very satisfied so far. 

If I were in a situation where I needed to protect more devices of my family, I would be able to go with it. I don't expect that it would cause any problem.

I am using it extensively. I use it daily on my phone and portables.

I never had to use their support. For the last five years or so, I've not had any issues. 

I have used Norton, Avast, and Symantec. Avast was kind of giving me notifications left, right, and center. These notifications were sometimes not that meaningful, which was annoying. McAfee provides a good monthly summary, so you don't have to run after it. During the month, I only get the notification of important issues. When that happens, you know that you need to take action. Otherwise, you basically don't hear about it.

I went to McAfee while switching my main computer. I wanted to move my existing software, which was an older solution, but it was more expensive than what McAfee had to offer. I had used McAfee ten years ago, so I was familiar with the company, and of course, the product had evolved quite a bit. For my needs, the cost was okay, and as compared to others, it was a little more competitive at that time.

It was very simple. I added identity theft and True Life and just followed their guidance to install. It was simple, and I did not have to contact anybody.

Recently, I changed my telephone, and it was really simple to disconnect the old one from the protection and connect the new one. 

It is not very expensive. It costs 100 Canadian Dollars per year per license. I buy one-year or two-year protection. The license covers my PC, laptops, and telephone. The cost is per user but for multiple devices.

It has just the standard licensing fees. There are some options for extended protection. For example, if I wanted to have a VPN, there will be an extra cost. So, there are upgradable features, but I'm very happy with what it is giving me with the basic plan. It gives me the basic privacy protection that I need.

The LiveSafe version works very well and has a very small price. It is definitely a solution to consider.

I would rate this solution a nine out of 10. It is very rare that I find something perfect. There is no major issue with the product so far. Once in a while, I do the review, and it seems like its engine is performing well in terms of protection.

McAfee Web Protection was a good tool because in the olden days when you had to use a proxy tool when browsing the internet. Today the logic has changed slightly, in the sense your protection's taken onto the cloud. You'll exit a predefined gateway on the cloud before your internet browsing happens and therefore you're secured.

In McAfee Web Protection there are gaps in the security design, in the overall architecture, the gaps need to be fixed.

McAfee Web Protection doesn't give you a unified tool, which I will install the Web Inspector on my laptop and everything is taken care of. There are other components you need to purchase, without additional features your protection circle is not closed up.

It will start working better if you are integrating it with your endpoint security on McAfee. When using McAfee Web Protection at full scale, you must have what McAfee calls a CASB solution, a client access security broker. If this is in place your entire system security is good, otherwise, there are loopholes for vulnerabilities.

I have used McAfee Web Protection within the past 12 months. 

McAfee Web Protection is a stable solution.

I have stopped using McAfee Web Protection and I now use ESET.

My advice to others is that when using McAfee Web Protection, use it along with your endpoint security and don't have very high hopes of this solution alone, you must have the other components in place.

I rate McAfee Web Protection an eight out of ten.

I primarily use the solution on my system to protect me from getting any malware. It serves security purposes, for the most part.

The solution does a very good job of protecting my devices from malware.

The solution is quite stable.

The solution is not too expensive. It's affordable.

The initial setup is pretty straightforward.

I'm not an IT person, and therefore can't speak to if there are any missing features. For me, it works quite well and I have no complaints.

The solution could always use more security features. If it was more secure, it would be an even stronger product.

I've been using the solution for the past two or three years.

The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

I'm not sure if it can scale. I simply enter the key I purchase onto my device in order to protect it.

I only use it myself on my device. There aren't any other users on the license.

I've never dealt with technical support in the past. I can't speak to how knowledgeable or responsive they are. I've never really had issues with the solution.

The solution begins to install automatically when you enter the license key into the website. It's not a difficult process. 

The solution isn't expensive. It's very reasonably priced. I pay a licensing fee in order to use the product.

I'm just a customer and an end-user. I don't have a business relationship with McAfee.

I would recommend the solution to others. It works well for me and it is affordable.

In general, I would rate the solution at a nine out of ten.

We use this solution for protection, basically for scanning. Sometimes it pops up to warn me that I'm connecting to a site that is unsafe and it blocks access. I work as a CIO along with others in the company and we offer our consulting services to different companies. I'm a customer of McAfee. 

My aim is to make sure that when I try to connect to a website, for personal or business reasons, I'm not taken to an unsafe site. Sometimes you are on a site with a connection to a document or something and the message pops up that it's unsafe. That's what I'm looking for in this solution and that's what I get. It's a good product.

The solution could be improved by providing a little more information. Sometimes I'd like to  know why a site is considered unsafe. Is the site on a list or is there a component within the site that is problematic. That could be a feature they add in the next release. If I had  more details, I could make an informed decision as to whether or not I wish to proceed. I would also like to see more coverage for spam. 

I've been using this solution for five years. 

This is a very stable solution although sometimes I get a pop up about the amount of resources being consumed and access is slow as a result. The solution may be a bit demanding in that sense. McAfee could perhaps try to make it more seamless or less demanding on system resources, but other than that I didn't see any specific slow down. It doesn't prevent me from installing safe packages. 

I previously used Norton but that was a bit cumbersome. And I also tried AV Defender for a short period, it's a company from the Netherlands, I don't think it's a main player. 

The initial setup was very straightforward and I did a refresh at one point which I do once in a while. It went very smoothly so I don't have any complaints. Deployment takes a few hours if you're installing an entire computer but McAfee itself took maybe five or 10 minutes. 

I believe the license costs something like $150 Canadian per year. It also covers my laptop and my phone. I believe I can cover up to five devices. 

I receive a monthly report and I've never had a problem so I presume that it's doing its job well. I don't get any viruses or have any issues. It's not strong in terms of spam filter so I do get that at times. Eventually, I'd probably consider added a spam filter but it's not a big issue for me. 

I would rate this solution a nine out of 10. 

The primary use is the malware protection capability. Sometimes we use it for the firewall features, but normally it is just a straight antivirus product for us.  

I work with clients to get it installed and I also use it personally.  

The most important feature for us is the anti-malware. It does have the IPS (Intrusion Prevention System) capabilities in there. I have used that personally as well and it is a nice feature.  

I do not know if you really need to improve Web Protection. The only thing I can think of that might be negative is that sometimes I get a feeling that web protection products are purposely filtering some sites that are not really malicious. I do not know if they try and guide you toward particular websites or away from others for marketing purposes. I do know that if you do not use web protection, you tend to see more websites. The dangerous ones are filtered. Maybe more transparency on what the filters do would be good.  

I have been working for maybe about 10 years now with McAfee.  

The stability of McAfee is good. No complaints.  

Web Protection is scalable.  

I have not personally contacted technical support but I have gotten feedback from people who have. Most people are satisfied with the fact that they do not have to struggle with the product so there is not much reason to be in touch with the technical support team. I have not heard people saying anything bad about the support itself, so I guess that is a good thing.  

I previously used Websense by Forcepoint a long time ago. The main difference is that Websense was an appliance. So that was installed in the server room and then configured with policies and it was centrally managed. McAfee is not server-based, so you can install it on your own device — anywhere that you like really. McAfee may be easier to deploy and handle.  

I think the initial setup is pretty straightforward.  

The advice I would give to people who want to use McAfee Web Protection would be that I recommend the product. I think that it is good.  

On a scale from one to ten where one is the worst and ten is the best, I would rate Web Protection overall as about an eight. It has got some room for improvement, but I also never give people a ten.  

It does what I want it to do, generally. I think it definitely does what it says it does.