What is our primary use case?
The typical use case for Oracle Big Data Appliance, which my clients use, is usually that the customer who has an Oracle application uses it because they can leverage the storage part.
I don't need to ship my data from the Oracle database application into another data warehouse or big data solution. I have everything in one place. All the clients that I dealt with are Oracle houses.
What is most valuable?
The best feature of Oracle Big Data Appliance, from a price perspective for the storage, is because they have technology called the ZFS technology. It offers huge storage with a decent price. With Oracle, you can find the SMEs easily. I don't need to look forever to find an SME. It is a mature technology.
I have employed the Oracle Big Data SQL feature. Regarding this feature, I think it is good. The beneficial aspect about this feature is I can have different users from different levels at my organization use it to inquire about any transaction or any information.
What needs improvement?
Areas of Oracle Big Data Appliance that can be improved include the pricing perspective because nowadays they have competition. We have so many technologies that have come to the market for less than even one-fourth or one-fifth of the Oracle price. For my side, the last time I worked with Oracle was in '21, '22. The price is a challenge that they have to look after.
From the storage and data management perspective, I cannot recall anything that they have to improve, but they have to improve the visualization part significantly because they offer Oracle BI, which is an extremely not-matured application.
For how long have I used the solution?
I have been using Oracle Big Data Appliance for the last 15 years.
What do I think about the stability of the solution?
Regarding the stability of Oracle Big Data Appliance, I can say it is stable.
What do I think about the scalability of the solution?
From my side, I haven't faced any challenge regarding the scalability and security of this solution.
How are customer service and support?
On a scale from one to 10, I give them nine for technical support. They are doing good.
How would you rate customer service and support?
How was the initial setup?
The initial setup of Oracle Big Data Appliance is somewhat complex. Nothing is easy with Oracle. It requires an SME. The user experience with Oracle is not that matured. It's acceptable since usually from a technical perspective, we look after the maturity and security. Having the features is more important than looking after the experience. To set up the environment is not easy. I need to have an expert to set up my environment.
What was our ROI?
I have seen a return on investment from Oracle Big Data Appliance. Adding the new add-ons, features, and coming with different main versions, they invested a lot. The challenge is from a price perspective because every add-on, the SQL feature, the real end, comes with a license mechanism. If I have a big organization, the cost is magnificent, which is a challenge for the partner to sell and to convince the client.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other