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Oracle Integration Cloud Service Reviews

Vendor: Oracle
3.9 out of 5
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What is Oracle Integration Cloud Service?

Oracle Integration Cloud Service is a cloud-based integration tool that seamlessly integrates on-premise applications with Oracle Cloud (SaaS) or other cloud apps (for example, Workday, Salesforce, etc.) to other cloud apps. Oracle’s solution combines all the capabilities of application integration, process automation, visual application building, and integration analytics into a single unified cloud service. The solution offers real-time and batch-based integration, structured and unstructured processes, case management, stream analytics, and integration insight. All of these capabilities together allow users to service all their end-to-end integration needs in one cohesive platform.

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Oracle Integration Cloud Service is the #7 ranked solution in top Integration Platform as a Service providers. PeerSpot users give Oracle Integration Cloud Service an average rating of 7.8 out of 10. Oracle Integration Cloud Service is most commonly compared to MuleSoft Anypoint Platform: Oracle Integration Cloud Service vs MuleSoft Anypoint Platform. Oracle Integration Cloud Service is popular among the large enterprise segment, accounting for 59% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 13% of all views.
Buyer's Guide
Oracle Integration Cloud Service
August 2025
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Oracle Integration Cloud Service mindshare

As of August 2025, the mindshare of Oracle Integration Cloud Service in the Integration Platform as a Service (iPaaS) category stands at 7.5%, down from 9.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Integration Platform as a Service (iPaaS) Market Share Distribution
ProductMarket Share (%)
Oracle Integration Cloud Service7.5%
Microsoft Azure Logic Apps13.6%
Boomi iPaaS11.6%
Other67.3%
Integration Platform as a Service (iPaaS)

PeerResearch reports based on Oracle Integration Cloud Service reviews

TypeTitleDate
CategoryIntegration Platform as a Service (iPaaS)Aug 28, 2025Download
ProductReviews, tips, and advice from real usersAug 28, 2025Download
ComparisonOracle Integration Cloud Service vs Microsoft Azure Logic AppsAug 28, 2025Download
ComparisonOracle Integration Cloud Service vs MuleSoft Anypoint PlatformAug 28, 2025Download
ComparisonOracle Integration Cloud Service vs SAP Cloud PlatformAug 28, 2025Download
Suggested products
TitleRatingMindshareRecommending
MuleSoft Anypoint Platform4.010.0%92%59 interviewsAdd to research
webMethods.io4.08.3%94%93 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Oracle Integration Cloud Service is praised for ease of integration with on-premise applications through on-premise agents, extensive adapter library, intuitive user interface, low-code capabilities, and easy customization. It supports numerous platforms such as SOAP, REST, and SFTP adapters, making it ideal for digital transformation. It handles error and monitoring efficiently with its dashboard while offering seamless scalability and frequent updates.
  • "Oracle Integration Cloud Service offers capabilities for data customization and validation, handling different date formats, and API calls using REST and SOAP."
  • "Oracle Integration Cloud Service offers capabilities for data customization and validation, handling different date formats, and API calls using REST and SOAP."
  • "The reviewer rated this solution 10 out of 10."

Room for Improvement

Oracle Integration Cloud Service requires enhanced error analysis options, more comprehensive documentation, and improved support for B2B integration. Users express concerns about message size limits and the need for better dashboarding, automation, and machine learning capabilities. Inadequate workflow features, file handling limitations, and difficulties with multi-cloud compatibility are highlighted. Enhancements in adapters, debugging tools, and UI-based controls would be beneficial, along with more out-of-the-box adapters. Cost reduction and simpler complex integration processes are also desired.
  • "Improvements in Oracle Integration Cloud Service include addressing bugs, such as unexpected closures during development."
  • "Improvements in Oracle Integration Cloud Service include addressing bugs, such as unexpected closures during development."
  • "One area requiring improvement involves multi-tenancy scenarios, as no customers operate on a single cloud."

ROI

Companies utilizing Oracle Integration Cloud Service experience significant ROI. They report reduced server maintenance needs due to autonomous self-services, resulting in fewer administrators necessary. Shorter development cycles and decreased labor requirements lead to increased efficiency. Clients consistently renew their licenses, indicating satisfaction with the cost-effectiveness. Operations benefit from automatic patching and maintenance, streamlining processes by handling around 40% of activities. Consequently, users save considerable time and resources, enhancing operational efficiency.

Pricing

Oracle Integration Cloud Service offers flexible pricing models, including per-message, fact-based, or incident-based options. Costs vary based on factors such as the number of integrations, data use, and storage requirements. Licensing involves standard fees with potential discounts for existing Oracle customers. While the cost is on the higher side, particularly with customization, it's considered competitive compared to solutions like MuleSoft or IBM. Pricing is predictable, with Oracle's universal credit model allowing billing based on usage.
  • "Oracle uses a universal credit model for OCI. Clients commit to an annual budget and can choose which products to use and build during their contract period. Billing is based on consumption - you're only billed for the products you use."
  • "Pricing is not on the economic side since it is a tool for enterprise-sized companies."
  • "The price is cheaper than all other cloud integration providers."

Popular Use Cases

Organizations primarily use Oracle Integration Cloud Service for enterprise integration, connecting Oracle applications with on-premise and third-party systems like SAP, Salesforce, and Workday. It's frequently employed for integrating ERP, supply chain, and finance solutions while supporting both real-time and batch data processing. Oracle Integration Cloud Service facilitates automated data transformation and integration flows across multiple platforms. Users leverage its pre-built adapters and APIs for seamless, scalable, and secure integration across diverse applications.

Service and Support

Customer service and support of Oracle Integration Cloud Service receive mixed feedback. Technical support is generally good with quick responses for high-priority issues; however, response times can vary. Documentation is evolving, and user communities are helpful. Some users find support lacking compared to competitors, with improvement needed in issue resolution speed and consistency. Dedicated service teams and helpful forums are appreciated, though interaction clarity and technical understanding require enhancement.

Deployment

Oracle Integration Cloud Service's initial setup is straightforward and easy. Users commend the clear documentation and intuitive interface. Installation often involves minimal steps, usually taking minutes to a few days depending on complexity. It generally requires few team members for deployment and maintenance. While some challenges arise with complex integrations, many find the implementation manageable and simple, benefiting from the use of reusable components and extensive support.

Scalability

Oracle Integration Cloud Service is generally scalable, with users noting it adjusts based on demand. Some constraints include licensing limits and volumetric restrictions which require consideration. While effective for medium and larger enterprises, smaller businesses may find it less beneficial without flexible pricing. Users appreciate scalability features but suggest further enhancements for large-scale operations. Notably, it works for both on-premises and cloud setups, adapting well to various integrations and user demands.

Stability

Oracle Integration Cloud Service is frequently regarded as stable, with users noting a lack of significant issues in its performance. Some mention improvements, while acknowledging occasional slowness and downtime, which are usually addressed quickly. Although the lack of extended testing might present unknowns, Oracle's advancements in infrastructure contribute to its robustness. Users appreciate the system's high availability, rating its stability between seven and ten out of ten. Some suggest adding more features to enhance its capabilities.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Oracle Integration Cloud Service Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise22
By reviewers
By visitors reading reviews
Company SizeCount
Small Business195
Midsize Enterprise123
Large Enterprise459
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
10%
Financial Services Firm
8%
Government
7%
Comms Service Provider
7%
Healthcare Company
7%
Retailer
6%
University
4%
Educational Organization
4%
Energy/Utilities Company
4%
Insurance Company
3%
Construction Company
2%
Real Estate/Law Firm
2%
Non Profit
2%
Transportation Company
2%
Consumer Goods Company
2%
Outsourcing Company
2%
Wholesaler/Distributor
2%
Media Company
2%
Legal Firm
1%
Hospitality Company
1%
Logistics Company
1%
Engineering Company
1%
Performing Arts
1%
Recreational Facilities/Services Company
1%
Pharma/Biotech Company
1%
Aerospace/Defense Firm
1%
Venture Capital & Private Equity Firm
1%
Sports Company
1%

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Oracle Integration Cloud Service Features

Oracle Integration Cloud Service has many valuable key features. Some of the most useful ones include:

  • Visual application builder service
  • Integration insight
  • Process automation
  • Visual application design
  • SaaS and on-premises integration
  • Stream analytics
  • Easy setup

Oracle Integration Cloud Service Benefits

There are many benefits to implementing Oracle Integration Cloud Service. Some of the biggest advantages the solution offers include:

  • Powerful dashboards: The solution provides users with all the information they need via powerful dashboards that require no coding, configuration, or modification.
  • Agility: Oracle Integration Cloud Service brings agility to organizations with an easy, visual, low-code platform that simplifies day-to-day tasks by getting employees, customers, and partners the services they need to work anywhere, anytime, on any device.
  • Visual development environment: With the solution’s visual development environment, users can rapidly create and host engaging business applications.
  • Top-tier security: With Oracle Integration Cloud Service, users are protected with various forms of top-tier security, including physical protection, OS security, and virtualization layer security, as well as tenant isolation for devoting more resources towards a specific user or customer.
  • More than 50 native app adapters: Because the solution has more than 50 native app adapters, users can quickly connect to thousands of SaaS or on-premises applications seamlessly.

Reviews from Real Users

Oracle Integration Cloud Service is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has good adapters, is user friendly, and produces a solid ROI.

Rishabh S., Business and Technology Delivery Associate Manager at Accenture, says, “It has good performance, easy integration, is user-friendly, and also has helpful technical support. The dashboard provided by Oracle Integration Cloud for monitoring and error handling is very intuitive. You do not need a third-party dashboard or logging framework when you initiate the integration. There are a lot of adapters, which is what I like the most.”

“The most valuable features of this solution are the SFTP adapters, file adapters, and risk adapters, that we use in everyday projects,” says PeerSpot user Arun N., Technical Manager at a financial services firm.

Kanhaiya C., Solution Architect at Tata Consultancy, explains, "Oracle Integration Cloud Service is a really good product and the ROI is very good with it. It lowers development time. A development cycle that may have taken a year without Oracle Integration Cloud Service can drop down to three or four months with it."

Oracle Integration Cloud Service was previously known as Oracle ICS.

Oracle Integration Cloud Service customers

Calix, Avaya, Land Lakes, Leader, PWC, Vale

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Product Categories

Product Categories
Integration Platform as a Service (iPaaS)

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Oracle Integration Cloud Service Reviews Summary
Author infoRatingReview Summary
Technical Consultant at Argano3.5I've used Oracle Integration Cloud Service for 3.5 years and appreciate its affordability, rich adapter support, and UI tools, though it has some bugs. Its stability, REST/SOAP capabilities, and responsive support make it a solid middleware choice.
Senior Director at LTI - Larsen & Toubro Infotech4.5I primarily use Oracle Integration Cloud Service for automating reconciliation and reducing manual tasks in Oracle Fusion ERP implementations. Its easy integration and pre-built APIs are valuable, though multi-tenancy support with other clouds like Azure needs improvement.
Senior Software Engineer at A.P. Moller - Maersk4.0We migrated from Axway to Oracle Integration Cloud Service due to cost savings. Oracle's ease of use, built-in adapters, and ability to integrate with various cloud services are valuable, though configuration complexity is an area needing improvement for new users.
Solution Architect at a consultancy with 10,001+ employees3.5We primarily use Oracle Integration Cloud Service for on-premises to cloud integration, utilizing its ICS, VBCS, and PCS components. While effective, downtime and lack of Java support are areas needing improvement to enhance its functionality in production environments.
Deliver Head - Database and Infrastructure Cloud Services at Tech Mahindra Limited4.0I use Oracle Integration Cloud Service to integrate SaaS with other applications, mainly for payment gateways. Its ready-to-use functionalities simplify integration and speed up implementation. However, developing additional solutions can be costly, requiring other Oracle PaaS services.
Senior Manager at Huron Consulting Group Inc.4.5I find Oracle Integration Cloud Service valuable for integrating applications within the Oracle Fusion stack due to its extensive connectivity options and robust error handling. However, I believe that customer support could be improved for a better experience.
Technology Architect at a consultancy with 10,001+ employees4.0Oracle Integration Cloud Service is valuable for integrating different applications, including ERP solutions like SAP and Workday. Its integration capabilities are strong, but design and debugging could improve. It's cost-effective compared to Boomi but lacks processing power and flexibility.
Technical Architect at Hexaware Technologies Limited4.5I use Oracle Integration Cloud Service to integrate systems like ERP and SCM. It's effective for Oracle products but struggles with large files and XML schemas. While workarounds exist, custom solutions for these common issues would be beneficial.