Ruckus Cloudpath Reviews

Name: Ruckus Cloudpath
Brand: Ruckus
Rating: 3.7 (10 reviews)

3.7 out of 5

10 reviews
83% willing to recommend

What is Ruckus Cloudpath?

Cloudpath Enrollment System is a software/SaaS platform that delivers secure wired and wireless network access for BYOD, guest users and IT-owned devices. It streamlines getting devices on the network and secures every connection with powerful encryption. Cloudpath software gives you granular policy control over what network resources users can access. It lets you deliver a great end-user experience and virtually eliminates helpdesk tickets related to network access. Choose from cloud-based or virtualized on-premises deployment. Cloudpath software supports any user, any device, and any network infrastructure.

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Ruckus Cloudpath is the #10 ranked solution in top Network Access Control (NAC) solutions. PeerSpot users give Ruckus Cloudpath an average rating of 7.4 out of 10. Ruckus Cloudpath is most commonly compared to Cisco Identity Services Engine (ISE): Ruckus Cloudpath vs Cisco Identity Services Engine (ISE). Ruckus Cloudpath is popular among the large enterprise segment, accounting for 46% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 17% of all views.

Buyer's Guide

Network Access Control (NAC)

June 2025

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Featured Ruckus Cloudpath reviews

Mohammad Abdur Rahim Sarker

Technical Consultant - Bangladesh, Nepal & Bhutan at Redington Distribution Pte Ltd.

Our primary use case for Ruckus Cloudpath is within the hospitality industry and educational institutions, such as large hotels and universities. We implemented the solution in the infrastructure to provide services to customers and students. Specifically, we use it in premises like student labs…

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MohamadShuaib

Senior Electrical Engineer at Khatib & Alami

The wireless devices are used to control access, transmit messages, and integrate with the main system. Messages during checkouts are passed through the Ruckus Wi-Fi wireless devices, which are integrated with the primary hotel system. I have found it easy to use with no significant issues once the small initial problems were resolved.

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Xander Janse Van Rensburg

Head Of Technical Services at Emtelle

The tool's most valuable features include the phenomenal functionality of DPSK. The ease of use, particularly when it is correctly set up, is remarkably simple. Tracking users is straightforward and dynamic. This allows us to identify where a user might encounter issues within the process. Its most valuable feature is CA certification. You cannot get access without this. The tool's device policy enforcement feature has had a positive impact on customer network security. Customers are now more at ease, knowing that their employees connect to a secure network, and unauthorized individuals cannot easily access the corporate network. Overall, it has positively influenced their security measures. The user experience when connecting to networks via Ruckus Cloudpath is seamless. I would highly recommend it to anyone in need of an onboarding system for multiple users. Whether you want to move away from the standard connection, Active Directory, or even free keys, it is a reliable choice. Additionally, the product's licensing is user-based, not device-based. This means that regardless of the number of devices, the licensing is per-user.

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Ruckus Cloudpath mindshare

As of July 2025, the mindshare of Ruckus Cloudpath in the Network Access Control (NAC) category stands at 1.9%, up from 1.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Network Access Control (NAC)

Key learnings from peers

Last updated Jul 13, 2025

Valuable Features

Ruckus Cloudpath holds valuable features like strong guest authentication, network access control, and device policy enforcement. Users appreciate its ease of use, traffic capacity, and reliable support. Multi-factor authentication, CA certification, and seamless user onboarding contribute positively. Self-provisioning, dynamic user tracking, and robust network security are key elements. Licensing is user-based, including advanced security tools and long-range capabilities. Initial setup complexity exists, yet the functionality remains phenomenal for those needing a secure, user-friendly network experience.

"The most valuable features of Ruckus Cloudpath include its long-range capabilities, smooth and uninterrupted service, and reliability."
"Ruckus Cloudpath is very stable."
"Ruckus Cloudpath is effective for network security since it points out errors, especially when working with APIs."

Room for Improvement

Ruckus Cloudpath lacks features like mobile device management and multi-vendor support, inhibits third-party integration, and suffers from a complex setup process. Detailed dashboard information and a commitment to projects are desired. Scalability and deployment need refinement, and automation capabilities should be improved. Inventory management presents challenges, and the user interface is not friendly. Ruckus Cloudpath's high cost may be prohibitive for some customers.

"Ruckus Cloudpath needs more API features and enhanced automation capabilities."
"There is room for improvement in deployment. I would like to see more effort put into troubleshooting."
"There is room for improvement in deployment."

Pricing

Ruckus Cloudpath pricing is user-based and can be expensive, rated around seven out of ten. Costs include annual licensing and support fees, with discounts often available. Pricing varies depending on deployment size, influencing per-user costs. Access points can cost around $700 with potential discounts. Some users find the pricing slightly high, yet competitive. The cost per user decreases with larger deployments, providing better value at scale. Pricing flexibility and potential discounts are typically offered.

"I would rate the tool's pricing as a seven on a scale of one to ten. Compared to others, it's not overly expensive, but it does come with a cost. Since it's a licensed-based product, it can become expensive, especially if there is a need for additional licenses."
"The pricing is a little bit high."
"The cost was somewhere around $700 for the access points, however, there was a discount."

Popular Use Cases

Ruckus Cloudpath is utilized for network access control in diverse environments, including educational institutions, retail warehouses, and hospitality sectors. It supports BYOD, certificate-based authentication, and dynamic pre-shared keys. Users implement it for secure WiFi access, guest services, and device management at locations like universities and schools, which appreciate its affordability and integration with existing systems. It assists with managing hotel room access and hotel wireless devices, ensuring seamless network connections and security.

Service and Support

Ruckus Cloudpath's customer service and support receive positive feedback for their highly responsive and helpful nature. Multiple users praise the technical support's quick response times, rating it between eight and nine out of ten. Users appreciate the white glove service and the assurance of enhanced security. Despite time zone challenges due to their international presence, users express satisfaction. However, some mention Ruckus's poor company commitment, noting they are offloading business to other companies.

Deployment

Ruckus Cloudpath’s initial setup is often described as straightforward, though some face complexities, particularly with CA certification and LDAP integration. Deployment times vary, usually taking two days. On-premise installations can be more challenging compared to cloud setups. Setup requires preparation, often needing multiple technical staff. Some users find it smooth and easy, rating it highly. No client or agent installation is needed, simplifying the initial process.

Scalability

Ruckus Cloudpath is perceived as a scalable platform suitable for enterprise environments, supporting a high number of users, such as universities with varied needs. While most find it adaptable, there is room for improvement, often rated around eight on a ten-point scale. Different customers experience varying user counts, but scalability is generally commended for handling large deployments.

Stability

Users consider Ruckus Cloudpath to be highly stable, frequently rating its stability between eight and ten out of ten. Quarterly updates contribute to its reliability, with only minor issues reported, such as bugs in the SSL certificate and its duration. There have been no significant instances of server downtime or functionality problems, meeting user requirements effectively.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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