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Portnox vs Ruckus Cloudpath comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
Portnox enhances security and efficiency, offering cost-effective NAC solutions with easier management compared to Cisco ISE or Aruba ClearPass.
Sentiment score
3.7
Ruckus Cloudpath offers strong ROI for universities, though cost challenges exist for smaller organizations and certain deployment scenarios.
If I compare this to an on-premises environment using Cisco ISE or Aruba ClearPass, it would require phenomenally large teams for infrastructure management.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
If you were moving from a traditional on-premise NAC that was 100% managed by the IT department, there would be great savings in going to a cloud-based NAC with Portnox.
IT Infrastructure Manager at a tech vendor with 501-1,000 employees
For a big organization, there is a high level of ROI with Ruckus Cloudpath, but when it comes to smaller organizations, it yields less ROI as it takes some time because it's not cheap, and there are customers for whom it isn't a great fit.
Engineer at NewLogics
With on-premises and cloud options, certain scenarios make cloud more expensive while on-premises becomes cheaper.
Area Manager at Alpha Media Pte Ltd
 

Customer Service

Sentiment score
6.8
Portnox customer service is praised for responsiveness, with some suggesting improvements in issue resolution and ticket handling.
Sentiment score
5.7
Ruckus Cloudpath support is efficient and responsive, praised for technical assistance and accessibility across time zones despite some dissatisfaction.
The main area needing improvement is the technical knowledge of support staff.
Senior Network Engineer at a tech services company with 11-50 employees
For very high severity issues where the entire office is non-functional, response time is within 30 minutes.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
They respond very immediately and provide detailed, amazing support.
Systems Analyst at a construction company with 1,001-5,000 employees
We have been using their products for more than ten years, and I have direct access to the Ruckus Turkey manager and also the Middle East region manager, Mr. Olivia.
IT Director at Hillside
Ruckus customer service is very good and helpful.
IT-Architect infrastructure at SDC
I would rate the technical support from Ruckus as eight out of ten.
Technical Consultant - Bangladesh, Nepal & Bhutan at Redington Distribution Pte Ltd.
 

Scalability Issues

Sentiment score
7.6
Portnox scales efficiently, supporting many endpoints and users, though costs may increase with growth; cloud features enhance adaptability.
Sentiment score
6.1
Ruckus Cloudpath is rated highly for scalability and supports user growth effectively, despite some calls for improvements.
They ensure the backend can support it and do the provisioning while maintaining headroom and elasticity.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
Ruckus Cloudpath is a scalable service, and I would rate its scalability as eight on a scale of one to ten.
IT-Architect infrastructure at SDC
Ruckus Cloudpath is a scalable product.
Technical Consultant - Bangladesh, Nepal & Bhutan at Redington Distribution Pte Ltd.
 

Stability Issues

Sentiment score
7.4
Portnox is generally stable and reliable, but some users report latency and configuration issues, particularly with CORE.
Sentiment score
7.1
Users find Ruckus Cloudpath stable and reliable, with frequent upgrades, minor SSL bugs, and high stability ratings.
The product itself is available and its uptime is 100%.
Systems Analyst at a construction company with 1,001-5,000 employees
In the four years that I used Portnox, if it crashed or the server crashed, that would not have been more than once.
Information Technology System Administrator at a energy/utilities company with 10,001+ employees
If there is a version one and another version, the communication between the organization using it and Portnox should be firm so they can coordinate effectively.
Windows Server Administrator/ IT Support Officer at a financial services firm with 5,001-10,000 employees
Ruckus Cloudpath is very stable.
IT-Architect infrastructure at SDC
I would rate the stability as nine out of ten.
Technical Consultant - Bangladesh, Nepal & Bhutan at Redington Distribution Pte Ltd.
 

Room For Improvement

Portnox needs interface, integration, and support improvements; licensing, cloud reliance, and user convenience issues impact user satisfaction.
Ruckus Cloudpath needs enhancements in management, integration, scalability, and support, addressing pricing, commitment, and regional promotion issues.
Ideally, we should be able to search for any MAC address in the database, regardless of its authentication status, to see all its associated groups and potential conflicts.
President at TrackerSoft
When I'm doing filtering at times, it doesn't filter the items properly.
Systems Analyst at a construction company with 1,001-5,000 employees
They don't have much support during Asia Pacific hours.
IT Network Engineer at a tech vendor with 5,001-10,000 employees
I would like to improve the automation aspect, ensuring that if any issues arise or alerts are detected, the cloud platform can respond and troubleshoot more effectively.
Technical Consultant - Bangladesh, Nepal & Bhutan at Redington Distribution Pte Ltd.
There is room for improvement in deployment.
IT-Architect infrastructure at SDC
The user interface of Ruckus Cloudpath needs some enhancement along with the support process, requiring more qualified engineers to support this product.
Engineer at NewLogics
 

Setup Cost

Portnox offers scalable, device-based yearly pricing viewed as reasonable, though subscription-only options raise concerns for some users.
Ruckus Cloudpath licensing is user-based, moderately expensive, with costs decreasing as deployment size increases, and discounts available.
If you compare Portnox with all other well-known standard products, it is the cheapest.
IT Network Engineer at a tech vendor with 5,001-10,000 employees
The pricing is a bit high, possibly due to the cloud features and running instances across regions like the US, Asia, and Europe.
President at TrackerSoft
You are charged according to the number of users.
Senior Network Engineer at a tech services company with 11-50 employees
The pricing of Ruckus Cloudpath is on the expensive side.
Technical Consultant - Bangladesh, Nepal & Bhutan at Redington Distribution Pte Ltd.
Ruckus Cloudpath is a bit above medium in terms of pricing.
IT-Architect infrastructure at SDC
 

Valuable Features

Portnox provides scalable, cloud-based network security with intuitive management, seamless integration, real-time alerts, and comprehensive endpoint visibility.
Ruckus Cloudpath provides secure, user-friendly network access with advanced AI features, automation, and comprehensive policy management tools.
It's notable how Portnox has improved operational efficiency.
IT Network Engineer at a tech vendor with 5,001-10,000 employees
It is a very robust application because three teams use that part: the network team, the security team, and the support people.
Windows Server Administrator/ IT Support Officer at a financial services firm with 5,001-10,000 employees
It is very easy to implement on our current network hardware.
Systems Analyst at a construction company with 1,001-5,000 employees
The solution provides powerful encryption, a secure wireless network connection through WPA enterprise connection, and advanced security tools.
Technical Consultant - Bangladesh, Nepal & Bhutan at Redington Distribution Pte Ltd.
The MMS portion is the best feature in Ruckus Cloudpath, as they can monitor the entire network intelligently with AI features that simplify the troubleshooting processes.
Area Manager at Alpha Media Pte Ltd
The wireless devices are used to control access, transmit messages, and integrate with the main system.
Senior Electrical Engineer at Khatib & Alami
 

Categories and Ranking

Portnox
Ranking in Network Access Control (NAC)
6th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
ZTNA (11th), Passwordless Authentication (1st)
Ruckus Cloudpath
Ranking in Network Access Control (NAC)
8th
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Network Access Control (NAC) category, the mindshare of Portnox is 5.5%, up from 2.6% compared to the previous year. The mindshare of Ruckus Cloudpath is 2.0%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Access Control (NAC) Market Share Distribution
ProductMarket Share (%)
Portnox5.5%
Ruckus Cloudpath2.0%
Other92.5%
Network Access Control (NAC)
 

Featured Reviews

Reviewer921606 - PeerSpot reviewer
Sr. Cloud Security Architect at a tech services company with 11-50 employees
Centralized access control has simplified operations but still needs more flexible on‑prem options
Portnox has design considerations that limit its applicability. If you are in a highly regulated industry with mandates requiring the solution to be completely on-premises, Portnox does not work at all. I do not think they position their products for those industries. Even for non-heavily regulated industries, if you want a self-sufficient system within your own premises, there are design constraints because at some point you must reach out to Portnox infrastructure in the cloud, and if that is unavailable, it suffers. For example, on deep-sea oil rigs without proper connectivity, it struggles. I am not sure they want to enter that particular business segment, as it may not align with their value proposition. I cannot blindly select this product and deploy it everywhere; I must make deliberate decisions first. Portnox could improve by reducing its heavy reliance on the cloud. While I do not think they want to eliminate this aspect, a complete solution for regulated entities would include some on-premises setup that is self-sufficient and does not depend on the cloud. This is the most important improvement. Second, Portnox already has a robust integration ecosystem with many vendors, but not all. Even when integration exists, the extent varies, particularly regarding vendor-specific attributes. I have never faced challenges because my security tools and stack have been standard: Cisco, Aruba access points, Cisco switches, and UniFi, all of which work well with them. However, there is room for deeper integration when compared to tools like Cisco ISE and Aruba ClearPass. Their offerings are clear, easy to onboard, and their day zero and day one onboarding activities are streamlined and straightforward. They share best practice checklists that make configuration simple.
Gary Koh - PeerSpot reviewer
Area Manager at Alpha Media Pte Ltd
Has improved network monitoring through intelligent features and simplified onboarding
I am using the certificate-based security feature in the product. The certificate-based security feature helps clients understand what Ruckus Cloudpath can do. Whether cloud or on-premises is used is defined by the clients. They are knowledgeable about the products, so minimal explanation is required. Policy management tools in Ruckus Cloudpath are performing adequately. The integration of Ruckus Cloudpath with our infrastructure is very user-friendly, as the software is becoming more intelligent. It is becoming more intelligent because it is easier to install and implement. Managing IoT devices within a network environment has improved compared to previous versions. The software is more intelligent now, with AI features integrated into their management system. The MMS portion is the best feature in Ruckus Cloudpath, as they can monitor the entire network intelligently with AI features that simplify the troubleshooting processes.
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Financial Services Firm
9%
Healthcare Company
9%
Computer Software Company
7%
Comms Service Provider
15%
Computer Software Company
9%
Financial Services Firm
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise5
Large Enterprise7
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Portnox Clear?
I know that IT solutions are expensive. You are charged according to the number of users. For now, the organisation can afford it, but smaller organisations may not be, so Portnox can also consider...
What needs improvement with Portnox Clear?
The area Portnox needs to organise more training for its partners. They are doing well, but areas of knowledge gaps are still visible. There are times unexpected things happen with Portnox, like Po...
What is your primary use case for Portnox Clear?
My use case for Portnox is access control, specifically focused on access control.
What do you like most about Ruckus Cloudpath?
The tool's most valuable features include the phenomenal functionality of DPSK. The ease of use, particularly when it is correctly set up, is remarkably simple. Tracking users is straightforward an...
What is your experience regarding pricing and costs for Ruckus Cloudpath?
The pricing of Ruckus Cloudpath is on the expensive side. I would rate the pricing as an eight out of ten, with ten being very expensive.
What needs improvement with Ruckus Cloudpath?
The main disadvantage is the price, as it is primarily a cost issue. The new version coming out, R1, is yet to be seen, though currently, it is running very efficiently. The biggest challenges are ...
 

Also Known As

Access Layers Portnox, Portnox CLEAR
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Data Realty, Royal London, Wales Millennium Centre, McLaren Construction Group, EL AL Israeli Airlines, 
Information Not Available
Find out what your peers are saying about Portnox vs. Ruckus Cloudpath and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.