

Portnox and Ruckus Cloudpath are key players in network security, each offering distinct advantages. Portnox's affordability and support make it appealing to budget-conscious entities, whereas Ruckus Cloudpath's advanced features make it attractive for enterprises needing extensive capabilities.
Features: Portnox provides robust access control, seamless integration, and diverse security solutions that cater to various vendor environments. Ruckus Cloudpath focuses on secure onboarding, advanced policy management, and offers user-centric licensing which makes deployment smoother across multiple devices.
Room for Improvement: Portnox can enhance scalability and user experience for complex network topologies, add more comprehensive reporting features, and improve its compliance checks for broader device compatibility. Ruckus Cloudpath could benefit from simplifying initial setup procedures, expanding customer support accessibility, and improving integration capabilities with non-educational setups.
Ease of Deployment and Customer Service: Portnox is praised for its simple deployment and highly responsive support, allowing for quick and efficient setup. In contrast, Ruckus Cloudpath, while offering a detailed deployment process, calls for more intricate initial configurations, yet provides comprehensive support throughout the process.
Pricing and ROI: Portnox is cost-effective with swift ROI, advantageous for organizations with limited budgets. Ruckus Cloudpath, although requiring a bigger upfront investment, promises long-term value through its extensive feature set and user-centric licensing model, positioning itself as a solid investment for enterprises focused on a robust security infrastructure.
If I compare this to an on-premises environment using Cisco ISE or Aruba ClearPass, it would require phenomenally large teams for infrastructure management.
If you were moving from a traditional on-premise NAC that was 100% managed by the IT department, there would be great savings in going to a cloud-based NAC with Portnox.
For a big organization, there is a high level of ROI with Ruckus Cloudpath, but when it comes to smaller organizations, it yields less ROI as it takes some time because it's not cheap, and there are customers for whom it isn't a great fit.
With on-premises and cloud options, certain scenarios make cloud more expensive while on-premises becomes cheaper.
The main area needing improvement is the technical knowledge of support staff.
For very high severity issues where the entire office is non-functional, response time is within 30 minutes.
They respond very immediately and provide detailed, amazing support.
We have been using their products for more than ten years, and I have direct access to the Ruckus Turkey manager and also the Middle East region manager, Mr. Olivia.
Ruckus customer service is very good and helpful.
I would rate the technical support from Ruckus as eight out of ten.
They ensure the backend can support it and do the provisioning while maintaining headroom and elasticity.
Ruckus Cloudpath is a scalable service, and I would rate its scalability as eight on a scale of one to ten.
Ruckus Cloudpath is a scalable product.
The product itself is available and its uptime is 100%.
In the four years that I used Portnox, if it crashed or the server crashed, that would not have been more than once.
If there is a version one and another version, the communication between the organization using it and Portnox should be firm so they can coordinate effectively.
Ruckus Cloudpath is very stable.
I would rate the stability as nine out of ten.
Ideally, we should be able to search for any MAC address in the database, regardless of its authentication status, to see all its associated groups and potential conflicts.
When I'm doing filtering at times, it doesn't filter the items properly.
They don't have much support during Asia Pacific hours.
I would like to improve the automation aspect, ensuring that if any issues arise or alerts are detected, the cloud platform can respond and troubleshoot more effectively.
There is room for improvement in deployment.
The user interface of Ruckus Cloudpath needs some enhancement along with the support process, requiring more qualified engineers to support this product.
If you compare Portnox with all other well-known standard products, it is the cheapest.
The pricing is a bit high, possibly due to the cloud features and running instances across regions like the US, Asia, and Europe.
You are charged according to the number of users.
The pricing of Ruckus Cloudpath is on the expensive side.
Ruckus Cloudpath is a bit above medium in terms of pricing.
It's notable how Portnox has improved operational efficiency.
It is a very robust application because three teams use that part: the network team, the security team, and the support people.
It is very easy to implement on our current network hardware.
The solution provides powerful encryption, a secure wireless network connection through WPA enterprise connection, and advanced security tools.
The MMS portion is the best feature in Ruckus Cloudpath, as they can monitor the entire network intelligently with AI features that simplify the troubleshooting processes.
The wireless devices are used to control access, transmit messages, and integrate with the main system.
| Product | Market Share (%) |
|---|---|
| Portnox | 5.5% |
| Ruckus Cloudpath | 2.0% |
| Other | 92.5% |


| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 5 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 4 |
| Large Enterprise | 2 |
Portnox provides advanced network visibility and proactive security without complexity, ensuring easy setup and scalability. Its agentless nature and intuitive design enable seamless device management and system integration, promoting efficient network operations and endpoint security.
Portnox is known for offering comprehensive network access control, providing firms with vital tools for managing authentication and securing endpoint devices. It's praised for ease of use in integrating with systems such as RADIUS servers and offering detailed analytical capabilities to ensure compliance and control unauthorized access. While users appreciate the intuitive interface and device management, improvements have been suggested in the areas of better GUI, integration with firewalls, and enhanced configuration methods. Portnox aids in handling dynamic VLAN assignments and securing access in both wired and wireless networks, proving particularly valuable for on-premises and remote environments.
What are the key features of Portnox?In industries where network security is paramount, such as finance and healthcare, Portnox is implemented to fortify access control and manage endpoint connections effectively. Its ability to secure both on-premises and remote environments makes it a versatile choice across sectors that require stringent access management, particularly where unauthorized device connections pose significant risks.
Cloudpath Enrollment System is a software/SaaS platform that delivers secure wired and wireless network access for BYOD, guest users and IT-owned devices. It streamlines getting devices on the network and secures every connection with powerful encryption. Cloudpath software gives you granular policy control over what network resources users can access. It lets you deliver a great end-user experience and virtually eliminates helpdesk tickets related to network access. Choose from cloud-based or virtualized on-premises deployment. Cloudpath software supports any user, any device, and any network infrastructure.
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