The user interface of Ruckus Cloudpath needs some enhancement along with the support process, requiring more qualified engineers to support this product. The pricing of Ruckus Cloudpath needs a little bit of adjustment to be reduced.
Regional Manager at Techser Power Solutions (P) Ltd
Real User
Top 5
2025-07-07T07:56:22Z
Jul 7, 2025
The Ruckus company commitment is very poor. They are giving projects to other companies, which has caused us to seriously consider whether to continue with Ruckus Cloudpath or not. I have already lost one project because of this. The solution is not user-friendly, and the deployment system itself is quite complicated. The solution is very expensive and not affordable for many customers.
Technical Consultant - Bangladesh, Nepal & Bhutan at Redington Distribution Pte Ltd.
Reseller
Top 5
2025-04-09T10:10:00Z
Apr 9, 2025
Ruckus Cloudpath needs more API features and enhanced automation capabilities. I would like to improve the automation aspect, ensuring that if any issues arise or alerts are detected, the cloud platform can respond and troubleshoot more effectively, offering additional insights without requiring manual intervention.
The tool needs to support multi-vendor environments. Currently, my experience with it has been primarily within Ruckus environments. However, I haven't explored it for multi-vendor scenarios. It would be great to see newer builds that are multi-vendor capable of full integration. It should also enhance the logging capability to pull more in-depth logs for certain functionalities.
Account Manager at a computer software company with 11-50 employees
Reseller
2021-09-10T15:47:01Z
Sep 10, 2021
The hardest part we've had to deal with is trying to find some physical product recently as everything is going like hotcakes. They were selling out so fast we had to get a different model than the original one, as they didn't have any POE switches. We had to get a regular 24 port and get a separate daughter POE switch just because they didn't have any available. Sometimes the allocation is a little bit laggy, however, any company has that problem. They either have too much inventory or not enough.
Assistant Manager-Presales at a tech services company with 11-50 employees
Reseller
2021-03-18T19:34:44Z
Mar 18, 2021
I believe the solution is missing some great features which are present in other solutions like Aruba, UiPath, and Cisco ISE. One example of an improvement could be regarding mobile device management(MDM) which the solution is lacking. In the additional release, I would want the solution to have better integration that would be compatible with third-party solutions.
Cloudpath Enrollment System is a software/SaaS platform that delivers secure wired and wireless network access for BYOD, guest users and IT-owned devices. It streamlines getting devices on the network and secures every connection with powerful encryption. Cloudpath software gives you granular policy control over what network resources users can access. It lets you deliver a great end-user experience and virtually eliminates helpdesk tickets related to network access. Choose from cloud-based...
The user interface of Ruckus Cloudpath needs some enhancement along with the support process, requiring more qualified engineers to support this product. The pricing of Ruckus Cloudpath needs a little bit of adjustment to be reduced.
The Ruckus company commitment is very poor. They are giving projects to other companies, which has caused us to seriously consider whether to continue with Ruckus Cloudpath or not. I have already lost one project because of this. The solution is not user-friendly, and the deployment system itself is quite complicated. The solution is very expensive and not affordable for many customers.
Ruckus Cloudpath needs more API features and enhanced automation capabilities. I would like to improve the automation aspect, ensuring that if any issues arise or alerts are detected, the cloud platform can respond and troubleshoot more effectively, offering additional insights without requiring manual intervention.
There is room for improvement in deployment. I would like to see more effort put into troubleshooting.
The tool needs to support multi-vendor environments. Currently, my experience with it has been primarily within Ruckus environments. However, I haven't explored it for multi-vendor scenarios. It would be great to see newer builds that are multi-vendor capable of full integration. It should also enhance the logging capability to pull more in-depth logs for certain functionalities.
The scalability could be better.
The setup process is a bit complex.
The hardest part we've had to deal with is trying to find some physical product recently as everything is going like hotcakes. They were selling out so fast we had to get a different model than the original one, as they didn't have any POE switches. We had to get a regular 24 port and get a separate daughter POE switch just because they didn't have any available. Sometimes the allocation is a little bit laggy, however, any company has that problem. They either have too much inventory or not enough.
The solution could improve by adding more detailed information that customers have available on the dashboards.
I believe the solution is missing some great features which are present in other solutions like Aruba, UiPath, and Cisco ISE. One example of an improvement could be regarding mobile device management(MDM) which the solution is lacking. In the additional release, I would want the solution to have better integration that would be compatible with third-party solutions.