Sage MAS Reviews

Customer service and support for Sage MAS vary. Users report mixed experiences, with some acknowledging efficient technical assistance and timely responses, while others highlight delays and miscommunication. Many rely on partners for effective problem resolution. Some rate their experience as excellent, receiving full support during critical times without delay. Others experience indirect interaction, with responsiveness depending heavily on third-party involvement rather than directly with Sage. Overall, experiences range from satisfactory to exceptional, with room for consistency improvement.

Sage MAS effectively handles varying vendor and customer numbers over time, supporting scalability for multiple users. While small businesses with limited users find it efficient, performance issues may arise with larger setups, where more than 100 users could encounter speed challenges due to its non-SQL Server database. Accountants and store managers benefit, although flexibility might be limited for some. Adding new users incurs additional fees, which some find manageable for their IT needs.

Users have mixed opinions regarding the stability of Sage MAS. Some do not encounter stability issues, while others find it unstable. Many rate the stability positively but express concern over missing functionalities, which necessitate customizations. Despite not facing major problems, several users note a lack of features, which was an expected limitation from the beginning with Sage one hundred.