What is our primary use case?
For our IDP projects and RPA projects, the major use case for UiPath Automation Cloud is that we use a Validation Station and similar tools.
I use both attended and unattended robots. Some of them are working in simple terms; some of them are using Robot Studio, and some of them are working independently.
What is most valuable?
These features in UiPath Automation Cloud help to maintain operational standards.
We automate all of our manual processes by using UiPath Automation Cloud in finance projects and other departments as well.
I think it is important that UiPath Automation Cloud robots interact with both web and desktop applications because I work at a company that allows only on-premises projects. Some of our tools are desktops, and it is important to use desktop projects. Web projects are important too because you may need to check some online variables or online things.
When you use human resources, there is some chance people can make mistakes, but UiPath Automation Cloud robots cannot. They are very fast and do their job correctly and efficiently. Additionally, you can use robots while you are sleeping, but a human cannot. A human needs to take a break and needs to focus.
I would say that UiPath Automation Cloud robots help to automate high-volume processes in my case.
What needs improvement?
I am not sure if there is any disadvantage to UiPath Automation Cloud; I cannot say anything definitive.
Sometimes when we upgrade our Studio version, there would be some issues when we use a new version, but I would not say there is a significant negative aspect.
The latest issues with the new version involve glitches or latency that happen when we upgrade, and we face some issues that take time to fix. We have to open a new ticket and proceed through that process.
As I heard, UiPath Automation Cloud is a little more expensive than other tools. I just heard this from other developer friends, but I have never used any other tools myself.
For how long have I used the solution?
I have been using UiPath Automation Cloud for roughly six years, maybe one or two months more.
What do I think about the stability of the solution?
I can rate the stability of UiPath Automation Cloud as eight out of ten, apart from the aspect of upgrading, which could be a bit unstable.
I do not give it a ten because when we upgrade our version, that is the reason it is rated eight.
What do I think about the scalability of the solution?
I think UiPath Automation Cloud is very scalable; I do not see any limitations, nor is it expensive to scale.
How are customer service and support?
The technical support from UiPath Automation Cloud helps us very quickly.
I would rate support from UiPath Automation Cloud as ten on a scale from zero to ten points.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I have only used UiPath Automation Cloud; I have never used anything else before.
How was the initial setup?
I think UiPath Automation Cloud is pretty easy to download and use; the installation process is straightforward.
What about the implementation team?
We purchase UiPath Automation Cloud directly from the vendor, UiPath Turkey, and not from any marketplaces.
What was our ROI?
We have some metrics to demonstrate such improvements, but I am not sure how we can calculate it precisely. For example, if a human spends one hour, a robot spends one hour per day, which means roughly one day in a month, and we use these metrics.
Which other solutions did I evaluate?
Base64.ai is what I use along with UiPath Automation Cloud; if you check on Google, you can see the IDP product, Base64.ai.
I use other products today, but not ABBYY Vantage. I use the UiPath Automation Cloud Document Understanding tool and also the Base64 AI tool, which is also an IDP tool.
What other advice do I have?
If someone asked me for a recommendation or advice to people who are looking to use the product, I would say to use UiPath Automation Cloud because I am only using this product and I do not know the others.
I am happy to be using this product. I would rate this product ten out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other