I use the system to encrypt sensitive data or crown jewel data stored in various places within organizations. For example, we can encrypt databases with it. We store and manage the encryption keys from there, controlling how long to maintain them before rotating or destroying them. It also works with cloud solutions and cloud providers.
What is our primary use case?
What is most valuable?
One of the most valuable features is the solution's integration with many leading industry solutions, both on-premises and cloud-based. It has API integration with a large number of technologies.
The key management capability supports security protocols by providing an additional layer of security by separating duties. It's more secure to store encryption keys in a separate system like Thales rather than locally. If a database is compromised, the keys in Thales remain protected, making it harder for attackers to access the information.
What needs improvement?
Some feature sets could be improved, particularly alerting, reporting, and monitoring capabilities.
For how long have I used the solution?
I have been working with the product for two years.
What do I think about the stability of the solution?
Vormetric Application Crypto Suite is stable.
What do I think about the scalability of the solution?
The tool's scalability is good. The product integrates with a variety of technologies, including well-known ones, which makes it scalable.
How are customer service and support?
Support could be improved. It depends on the support level you purchase, as they don't have set SLAs. The system is stable, so you don't often need a fast turnaround for support. Waiting 30 minutes to an hour for non-critical issues is okay. Response time for critical issues depends on your support level.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup can be somewhat complex but not overwhelmingly so. In our large environment, which required a high-availability solution, deployment took about three to four months. The complexity and time required depend on your specific requirements. I was part of a two to four person team deploying the system.
What other advice do I have?
I rate Vormetric Application Crypto Suite an eight out of ten.
