Service and Support
Users experience varying quality in support, with more effective assistance depending on the individual and contract level. Technical teams receive praise for their expertise, while others note longer response times and workload-related delays. Communication with external partners like Verizon can extend resolution times. Some enterprises manage support internally with certified staff, reducing reliance on external assistance. High-tier contracts yield better response rates. Customer feedback ranges from disappointment to praise when evaluating technical interactions.
Deployment
Many find Windows Azure CDN's initial setup straightforward, taking minutes to deploy, but certain configurations, like domain integration, may take hours. Despite rare lengthy problems, like a month-long bug, users generally describe the process as easy and intuitive. Some mention potential challenges, especially in migration or company-level setup, but rate the experience positively. Deployment times vary, from immediate to weeks, but efficiency and simplicity are noted by numerous users.
Scalability
Windows Azure CDN demonstrates strong scalability, catering to millions of monthly users across numerous metropolitan areas. Many rate it highly for scalability, with usage spanning from smaller teams to large enterprises and public access projects. Its scalability accommodates substantial growth in user traffic, with no reported issues even for a vast number of end-users. Frequent daily use by numerous users highlights its robust and adaptable nature.
Stability
Users express satisfaction with Windows Azure CDN's stability, highlighting its consistent performance. They report minimal to no downtime and appreciate its reliability during increased data traffic. Stability is frequently rated between eight and nine out of ten, indicating users trust its dependability. Even though more features are projected to be added, users remain confident in its robustness. They note no disruptions except those caused by human error, confirming the platform's stability.