Acquia Digital Experience Platform (DXP) Reviews

I was an Assistant Dean for Online Education at the School of Engineering. We used Acquia Digital Experience Platform for handling our website, flex space dot org. It is a free and open website of learning space exemplars that is available globally.

Acquia kept our website running flawlessly. Despite being a complex website used globally, it was stable and transparent for me. We had uninterrupted service and the site never went down.

Acquia was able to support everything our designer came up with. Every user is almost like a mini administrator, which spoke well to how they were connected globally.

Once the site was originally developed, it needed to be transferred onto Acquia, which was quite a task. There were challenges whenever Drupal changed its version, as we had to ensure everything still worked.

We have been using Acquia for several years. It has been more than two years because we were running FlexSpace on it.

Stability-wise, it was pretty good. We had uninterrupted service and the site never went down.

It scaled as the user base grew, and there were no problems allowing for expansion.

Their support team was outstanding. I had a consistent portfolio person to call when issues arose. Acquia takes good care of their employees as the point of contact changed only once or twice over the years.

The initial setup was tricky as it involved a lot of information to move over to Acquia. Every time Drupal changed its version, we had to ensure everything continued to work seamlessly.

Acquia was part of a university-wide contract through SUNY, and they were very competitive in pricing. Education always seeks the most value for the dollar spent.

We looked at multiple website hosting services.

Acquia's support platform is commendable. Having a consistent point of contact made any issues manageable, and I would recommend the product to others.

I'd rate the solution ten out of ten.

I use Acquia primarily for front-end development and building reusable components. We employ a model approach with the paragraph model to build reusable components and layout builders. 

We also utilize micro front-end concepts, tweak templating, and dynamic themes with personalization features, allowing users to configure their themes.

The best feature of Acquia is its deployment capabilities and the DX product, which recently released a new framework called DX Acquia. This framework enables faster site building, even for those who may not be technically strong, with pre-available theming and components. Acquia ensures we always have the latest releases available, which is a positive step forward in growth.

In terms of scalability, Acquia is not suitable for e-commerce; it's more suited for content publishing and marketing websites. Due to security concerns, Acquia and Drupal have not gained strength as fully transaction-based platforms.

I have used Acquia for almost six years.

I have not had any issues with the stability of Acquia.

Acquia is comfortable with content-type websites, but not very scalable for ecommerce. It works well for content-rich, marketing-focused sites with flexible content management. Initially, there was difficulty running setups locally, however, Acquia Cloud has simplified the process.

Acquia's platform support is generally good. During past projects where we needed platform upgrades, their support team was helpful, even though sometimes our team had to be involved in fixing issues. 

On a scale from one to ten, their support is about a seven.

Neutral

Initially, we faced challenges with setup due to Acquia's enabling of Docker and related toolkits. However, with Acquia Cloud, the setup has become much easier.

We worked collaboratively with the Acquia platform team, particularly during platform upgrades and issue resolutions.

Acquia licensing works on a yearly subscription basis. The subscription amount is typically covered by the client as part of the agreement. I'm not sure about the current pricing, but it was a yearly web subscription.

Overall, I would rate Acquia seven out of ten. I would recommend this product to other people, especially for smaller applications with limited budgets. The support is good, and having the owner of Drupal also own Acquia is advantageous.