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Acquia Digital Experience Platform (DXP) vs Optimizely comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acquia Digital Experience P...
Ranking in Digital Experience Platforms (DXP)
2nd
Average Rating
8.2
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Optimizely
Ranking in Digital Experience Platforms (DXP)
14th
Average Rating
9.2
Number of Reviews
7
Ranking in other categories
Web Analytics (13th), Feature Management (4th)
 

Mindshare comparison

As of July 2026, in the Digital Experience Platforms (DXP) category, the mindshare of Acquia Digital Experience Platform (DXP) is 3.0%, up from 1.2% compared to the previous year. The mindshare of Optimizely is 3.7%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Experience Platforms (DXP) Mindshare Distribution
ProductMindshare (%)
Acquia Digital Experience Platform (DXP)3.0%
Optimizely3.7%
Other93.3%
Digital Experience Platforms (DXP)
 

Featured Reviews

Talish Khan - PeerSpot reviewer
Drupal Architect at a tech services company with 501-1,000 employees
Marketers have gained low‑code control and now build personalized journeys that boost conversions
One of the improvements needed for Acquia Digital Experience Platform (DXP) involves platform sizing and pricing transparency, which is the most consistent complaint I have seen across various clients. The way Acquia sizes its platform for customers is described as ambiguous and often results in penalties after doing business. Users also note that overall cost can be high and limits accessibility for smaller businesses. Additionally, the Site Factory provisioning environment takes a lot of time, and often more environments are needed than what is available by default, requiring you to go through support and sales processes. For teams handling CI/CD pipelines and needing fast environment spin-ups, this lag is a real bottleneck. Support gaps exist since support follows standard SLAs, and sometimes there are different difficulties when dealing with critical issues due to the lack of a 24/7 available team.
it_user623373 - PeerSpot reviewer
AB Testing and Web Optimization Specialist at a manufacturing company with 1,001-5,000 employees
It's given us a powerful tool that's doesn't limit our test ideas by the confines of code we can or cannot use.
Ease of building the test via HTML, Java, and CSS. It's given us a powerful tool that's doesn't limit our test ideas by the confines of code we can or cannot use The thoroughness of results has helped our company make better decisions for our website. Decisions that help our customers with their…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the platform's key strengths is its ability to unify content management, personalization, and customer data into a single experience layer, enabling my team to build highly tailored digital journeys across multiple channels for enterprise websites like the one I work for, as well as e-commerce integrations and customer portals."
"Overall, Acquia Digital Experience Platform (DXP) helps improve operational efficiency, release confidence, and customer experience."
"Acquia Digital Experience Platform (DXP) has positively impacted my organization primarily through its ease of use, making it easier to generate content and pages, especially from a marketing perspective, so entry-level people can access it and utilize it as well as advanced users, appealing to a range of people."
"Since moving to Acquia Digital Experience Platform (DXP), we have saved approximately three times the amount of time in deployment and site creation processes."
"Before using Acquia Digital Experience Platform (DXP), we might manage two projects a year, but now we can deliver four to five projects and provide more features for each client."
"One of the most valuable aspects is working with a recognized firm, which sometimes surpasses the commercial and marketing requirements for big customers."
"Every user is almost like a mini administrator, which spoke well to how they were connected globally."
"The best feature of Acquia is its deployment capabilities and the DX product, which recently released a new framework called DX Acquia."
"ROI: Infinite! (Got 3X conversion improvement using suggestions given by the product during the free evaluation period)"
"Dead simple A/B testing with no code knoweldge needed."
"Customer service is wonderful."
"Customer service is excellent!"
"Optimizely can work for a lot more things than only testing; it is a pretty easy yet powerful tool."
"Optimizely is a great product that has inspired a great community and is the standard for A/B testing."
"Customer service is the best in the testing industry; transparent support along with a very strong community."
 

Cons

"My experience with customer support for Acquia Digital Experience Platform (DXP) was terrible."
"We faced loading issues, performance issues, and some kind of optimization issues on some pages."
"The support usually worked quite well, but the problem that led us to shift to another platform was also in support, as the quality of service degraded at some point, which became a bit of a problem."
"Acquia Digital Experience Platform (DXP) could be improved by allowing more customization options, as it currently has limitations with hooks in its core Drupal system that prevent us from making custom modules easily."
"I have heard it was a little high, but I do not have the specific details."
"One of the improvements needed for Acquia Digital Experience Platform (DXP) involves platform sizing and pricing transparency, which is the most consistent complaint I have seen across various clients."
"In Site Factory, the provisioning of environments can take time."
"Acquia Digital Experience Platform (DXP) can be improved because sometimes it takes a lot of time."
"Verifying goals could be easier."
"There were previously issues with experiments saving as expected in Classic."
"When testing images or anything involving JavaScript or more than text, they can really slow down the load performance of a page."
"Better communication with 3rd party implementation"
"Does not allow multipage variants (i.e. allows only variants in elements inside one page)."
"Exporting statistics provide more statistical data."
report
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Top Industries

By visitors reading reviews
Energy/Utilities Company
18%
Outsourcing Company
15%
Financial Services Firm
15%
Computer Software Company
10%
Outsourcing Company
13%
Computer Software Company
10%
Construction Company
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise9
By reviewers
Company SizeCount
Small Business3
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Acquia Digital Experience Platform (DXP)?
Regarding pricing, setup cost, and licensing, since we are using an evaluation rather than full versions, the pricing is obviously quite high, so we are not making that commitment because of the pr...
What needs improvement with Acquia Digital Experience Platform (DXP)?
Acquia Digital Experience Platform (DXP) can be improved in several ways. I believe there is still meaningful room for improvement in several areas. One area where I believe improvement is possible...
What is your primary use case for Acquia Digital Experience Platform (DXP)?
I have been using Acquia Digital Experience Platform (DXP) for approximately six to seven years in my institute and across a few collaborative research and digital transformation initiatives. My ma...
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Overview

 

Sample Customers

ABInBev, MARS, Bayer, and more.
Sony, SalesForce, FICO, Trulia, ABC, Fox Interactive Media, The Guardian, CBS, Walt Disney Company, Clorox, Livestrong
Find out what your peers are saying about Acquia Digital Experience Platform (DXP) vs. Optimizely and other solutions. Updated: June 2026.
906,852 professionals have used our research since 2012.