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VenkatRaju - PeerSpot reviewer
Cloud Engineer at Levi Strauss & Co.
Real User
Affordable, quick to deploy, and reliable
Pros and Cons
  • "It is easy to set up. It is also quick to deploy."
  • "The solution could improve signature validation."

What is our primary use case?

We primarily use the solution as an API gateway. The APIs are managed by serverless applications. It's an API gateway from Layer 7.

What is most valuable?

The integration with Comdata is very good.

The product is affordable.

It is easy to set up. It is also quick to deploy.

The solution is reliable. It is very stable. 

The solution can scale well. 

What needs improvement?

The solution could improve signature validation. They should offer signature validation if there is any request. There needs to be some sort of mechanism. They need to be able to validate the signature at the API gateway level. 

For how long have I used the solution?

I've used the solution for about three years. 

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What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches. There are no improvements needed. The performance is good. 

What do I think about the scalability of the solution?

The solution is scalable. There's no problem if we need to expand. We have around 600 APIs working right now. We have plans to increase usage in the future. 

Which solution did I use previously and why did I switch?

I did not use any other solution previously.

How was the initial setup?

There are multiple ways to set up the solution. It's very simple and straightforward. 

The deployment shouldn't take too long, depending on the requirements. We can do it in just a minute. The work is very minimal. 

First, we set up the routes and set them up with the network, and in terms of integration, if there are any authentications needed, we do that as well. 

We do not need many staff members to handle deployment and maintenance. 

What about the implementation team?

We can handle the setup ourselves. It's very easy.

What was our ROI?

We've seen value in using the solution. It is worth the money. 

What's my experience with pricing, setup cost, and licensing?

The licensing is paid monthly. It's a minimal charge. It is very affordable. There are no extra costs. 

Which other solutions did I evaluate?

We did not evaluate other options. 

What other advice do I have?

I am an end-user.

I've been using the latest version of the solution. 

I highly recommend the product. 

I'd rate the product ten out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Phani Sundar Mandarapu - PeerSpot reviewer
Enterprise Architect at Collins Aerospace
Real User
Top 5
Easy to maintain and can be integrated with multiple products
Pros and Cons
  • "Stability-wise, I rate the solution a ten out of ten."
  • "I believe that there could be more features associated with analytics since it is an area where the product lacks."

What is our primary use case?

I use the solution in my company to develop AWS Lambda services. My company uses Amazon API Gateway to expose AWS Lambda functions and explore our APIs. I use the product to manage microservices.

What needs improvement?

As a tool, Amazon API gateway works well. I believe that there could be more features associated with analytics since it is an area where the product lacks. If it is possible to get analytics automatically from Amazon API Gateway, it would be a great feature or add-on.

For how long have I used the solution?

I have been using Amazon API Gateway for four years. I use the solution as a customer.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

It is a pretty scalable solution. Scalability-wise, I rate the solution a nine out of ten.

I have not experienced or seen the product going down or responding late.

How are customer service and support?

It takes time for me to get in touch with the support team and for them to respond to my queries. The support team does help once I am able to get in touch with them. I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

I rate the deployment phase as two on a scale of one to ten, where one means that it is an easy process while ten means it is a difficult phase.

The solution can be deployed in ten to fifteen minutes.

What's my experience with pricing, setup cost, and licensing?

Based on whatever documentation I had seen related to the pricing part of the product in our company, I feel that the price of the product is decent. I rate the tool's price as seven on a scale of one to ten, where one means low price and ten means high price. There is a need to make early payments towards the licensing charges attached to the product. My company has an entire suite of products containing AWS products.

What other advice do I have?

Amazon API Gateway serves as a key component that works effectively in our company's serverless architecture. My company uses the product to ensure that we do not expose AWS Lambda to the outside world. In our company, we also use the product's services to protect the API calls.

Request, rate limit, and response validation are some of the most crucial features in API development, deployment, and management. Ease of development and areas involving AWS CodePipeline are also some of the important features attached to Amazon API Gateway.

The API caching feature was very effective in improving our company's API performance. The response has always been good whenever we have used the product's API caching feature in our company. Whenever we need something less sensitive, we prefer to use the tool's API caching feature.

In terms of security features, our company uses API keys and tokens for client credentials flow so that we can authenticate the calls to Amazon API Gateway. There are no concerns about the tool's security features.

The product is easy to maintain. My company hasn't researched the need for multi-region maintenance. When it comes to the multi-region maintenance phase, there could be some complexities involved. In my experience, the maintenance of the product is easy. One person is good enough to maintain the product.

Integrating Amazon API Gateway with other services or products is very easy, especially with the other AWS services or products I use. In general, I find the product's integration capabilities to be easy and straightforward.

If you want to integrate any of the services within AWS and expose your data, Amazon API Gateway is a good way to do it. I definitely recommend others use AWS Serverless Computing and Amazon API Gateway together.

I rate the overall tool a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Jithin Scaria - PeerSpot reviewer
Senior Professional I-Software Engineer Lead at Capgemini
Real User
Top 5
Fast, affordable and easily integrates with other solutions
Pros and Cons
  • "Amazon API Gateway is a very fast solution."
  • "Amazon API Gateway will wait for only 30 seconds to get a response from other services, such as the Lambda function."

What is our primary use case?

We use Amazon API Gateway for some solutions we have integrated with ServiceNow. Some operations need to be done with the help of Amazon API Gateway. If API Gateway's path is available, we can easily integrate it with other solutions.

What is most valuable?

Amazon API Gateway is a very fast solution.

What needs improvement?

The solution has a major limitation compared to Google Cloud. Amazon API Gateway will wait for only 30 seconds to get a response from other services, such as the Lambda function. API Gateway can be directly integrated with the Lambda function, and a response from the Lambda function must be obtained within 30 seconds.

For how long have I used the solution?

I have been using Amazon API Gateway for five years.

What do I think about the stability of the solution?

I am satisfied with the solution’s stability.

What do I think about the scalability of the solution?

We are using the solution for three to four projects by big clients.

How are customer service and support?

I am satisfied with the solution’s technical support.

How was the initial setup?

It is easy to install because we use a third-party tool called Serverless to define the Amazon API Gateway path. We are integrating the API gateway with the Lambda proxy on the back end. All the things are written in the Serverless file in YAML format. We are using Serverless to deploy on the cloud automatically.

All authentication mechanisms, like the access key and secret key, can be configured in the corresponding machine. It will then be authenticated against the access key and security key, and it will be automatically deployed on that particular account.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is cheap and based on the number of requests coming to Amazon API Gateway.

What other advice do I have?

Since the deployment should be automatic, it's better to use the Serverless tool to deploy the solution. Otherwise, you can use Terraform. Manually creating something will be a problem. It is easy for somebody to learn to use API Gateway for the first time. When we integrate Amazon API Gateway with any other service like Lambda, there will be a log associated with it, which you can find out.

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: customer/partner
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Venkataraju Nandam - PeerSpot reviewer
Solution Architect at SID GLOBAL SOLUTIONS LLC
Real User
Top 10
Seamless cloud-based API management providing scalability, high reliability and robust integration options
Pros and Cons
  • "It provides the flexibility to configure, switch, and manage configurations through cloud permissions or performance settings."
  • "Their support services come at a considerable cost, leaving room for improvement."

What is our primary use case?

Our clients have specific use cases. They require a gateway that performs well and can handle around three hundred requests per quarter.

What is most valuable?

It provides the flexibility to configure, switch, and manage configurations through cloud permissions or performance settings. This includes services such as cloud monitoring tools, user connections, and the essential components required for API services. The gateway, in conjunction with other interconnected services, facilitates smooth operations. It covers aspects like cloud monitoring, user authentication through cloud sign-ins, and more. In my experience, as a service that we use extensively, it acts as a master tool, offering easy configuration and excellent integration capabilities with third-party services.

What needs improvement?

It is somewhat costly, particularly when it introduces server-related features, which are often scheduled on our end. Their support services come at a considerable cost, leaving room for improvement.

For how long have I used the solution?

I have been working with it for over five years.

What do I think about the stability of the solution?

The stability is highly guaranteed, as AWS itself provides the cloud service with a reliability of 99.99%. This translates to a maximum of two hours of downtime annually, making it an exceptionally stable platform. I would rate it nine out of ten.

What do I think about the scalability of the solution?

I would rate the scalability nine out of ten. I haven't observed any significant issues indicating a lack of scalability, as it can be efficiently managed through configurations. Our clientele primarily consists of enterprise customers.

How are customer service and support?

Although they deliver high-quality services, the technical support comes at a significant cost. I would rate it six out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is somewhat complex and I would rate it seven out of ten. The main challenges stem from the intricacies of subnets and the overall plan in place.

What about the implementation team?

The deployment time is contingent on the other services we provide, the features we utilize, and the consultants involved. The duration of this process is influenced by the integration aspects, typically spanning just a few weeks. We deploy using the POC process, adapting specifics to client preferences and performance needs. Clients can choose Docker, Kubernetes, or Amazon API Gateway based on their interests and infrastructure requirements.

What's my experience with pricing, setup cost, and licensing?

I would rate its pricing six out of ten.

What other advice do I have?

Opting for the cloud is a swift decision, and once made, the process proceeds smoothly. The consensus is positive, with no apparent reluctance. However, a crucial point is the necessity for expertise, particularly in AWS. Without the right proficiency, the implementation might not proceed seamlessly. Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: integrator
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SatyajitTarai - PeerSpot reviewer
Technical architect at STCS
Real User
Easy to set up, integrates well with AWS services and is reliable
Pros and Cons
  • "t is easy for integrations if it is deployed in AWS Services."
  • "We would like to see more UI-based monitoring."

What is our primary use case?

Our use case is we have some internal APIs that we need to expose to the outside world. Via API Gateway, we expose those APIs to the external world.

What is most valuable?

It is easy for integrations if it is deployed in AWS Services.

The setup is very simple. 

It is stable and reliable.

It can scale well.

What needs improvement?

We would like to see more UI-based monitoring.

For how long have I used the solution?

I've been using API Gateway for around six months.

What do I think about the stability of the solution?

It's a stable, reliable product. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We can scale the product. it's not a problem if we need to expand it. 

The solution was just recently deployed. We have about 1,000 new users on it. When were are fully operational, we will have about 10,000 users on the solution. We are still in the process of expanding usage. 

How are customer service and support?

We've never had to reach out to technical support. Therefore, I cannot speak to how helpful or responsive they are. 

Which solution did I use previously and why did I switch?

We also use Apigee from Google. 

We didn't switch from anything. This was a new requirement. Since all of our components are in AWS, we took the AWS API Gateway solution to make it easy for integration for all other AWS components.

How was the initial setup?

The solution offers an easy initial setup. 

It takes two weeks to deploy the solution. 

We only need about two individuals to handle any maintenance tasks. We may need up to six people once we are fully up and running. We'll need one manager, two administrators, and two people for support.

What about the implementation team?

We did the implementation in-house. We did not need outside assistance from consultants or integrators. We had people on our team that could do it.

Which other solutions did I evaluate?

We did evaluate other options before choosing this solution. 

What other advice do I have?

I'd recommend the solution to other users and companies. If you are using AWS components, then it is a good product.

I'd rate the product eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
CTO at Atulya Abhinav Tech Private Limited
Real User
Top 5Leaderboard
Handles security and simplifies integration with cloud services
Pros and Cons
  • "API Gateway is out of the box and works well with Amazon products."
  • "API Gateway is out of the box and works well with Amazon products."
  • "API Gateway could improve by allowing debugging capabilities, particularly when dealing with high volumes."
  • "API Gateway could improve by allowing debugging capabilities, particularly when dealing with high volumes. At scale, it is expensive, and latency sometimes occurs."

What is our primary use case?

We have all the calls to our servers through API Gateway. We use API Gateway at the front, and everything else is hidden behind the firewall. API Gateway routes calls to our servers. We use API Gateway for our calling solutions.

What is most valuable?

API Gateway is out of the box and works well with Amazon products. It handles security and other headaches, keeping our database and servers secure. Moreover, it's easy to integrate with Amazon products.

What needs improvement?

API Gateway could improve by allowing debugging capabilities, particularly when dealing with high volumes. At scale, it is expensive, and latency sometimes occurs. Using CloudWatch for logging and debugging requires additional configuration, whereas other solutions like Kong might offer these out-of-the-box.

For how long have I used the solution?

I have been using API Gateway for about three years.

What do I think about the stability of the solution?

I would rate the stability as eight out of ten. It is quite stable.

What do I think about the scalability of the solution?

Scalability isn't the primary issue but rather performance at high volumes can cause latency.

How are customer service and support?

Technical support is excellent, deserving a ten out of ten rating. There are no issues with support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Kong in previous labs before using Amazon API Gateway.

How was the initial setup?

Setup is straightforward, and it is easy to maintain.

What was our ROI?

Our ROI is close to fifty percent. API Gateway saves time and secures my infrastructure, allowing effective deployment.

What's my experience with pricing, setup cost, and licensing?

API Gateway is pricey. I would rate the pricing as nine out of ten. It is expensive.

Which other solutions did I evaluate?

Besides Amazon API Gateway, we have used Kong Gateway, and we also utilize EC2 for other purposes.

What other advice do I have?

The product rates at nine out of ten as an overall solution.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Sampreeth Amith Kumar - PeerSpot reviewer
AWS Cloud Consultant at a tech services company with 51-200 employees
Consultant
Top 20
Efficient backend connectivity and adequate support with room for UI enhancement
Pros and Cons
  • "A most valuable feature of Amazon API Gateway is how quickly we can connect to backend services and have APIs accessible from anywhere."
  • "I'd appreciate improvements in the user interface to make it more understandable, especially for new AWS users."

What is our primary use case?

My use case for Amazon API Gateway involves using it for backend APIs and mostly private API Gateways. We utilize it within the context of a microservices architecture. The front-end technology connects through the API Gateway to backend services running on Lambda, making the API Gateway an endpoint for reaching backend services.

How has it helped my organization?

Amazon API Gateway provides easy scalability and fast deployment, making it less time-consuming to spin up services. Its serverless technology allows our applications to scale seamlessly according to demand.

What is most valuable?

A most valuable feature of Amazon API Gateway is how quickly we can connect to backend services and have APIs accessible from anywhere. This flexibility supports our operations efficiently.

What needs improvement?

I'd appreciate improvements in the user interface to make it more understandable, especially for new AWS users. Documentation can be confusing at times, so more details on the connection between the API Gateway and backend services would be helpful. Additionally, a local version of the API Gateway would be beneficial for testing purposes without incurring extra costs.

For how long have I used the solution?

I have been using Amazon API Gateway for almost two and a half years now.

What do I think about the stability of the solution?

Amazon API Gateway has proven to be very stable, with a stability rating of ten out of ten. The high stability ensures that we do not encounter workflow issues, which is critical for maintaining uninterrupted operations.

What do I think about the scalability of the solution?

Regarding scalability, I would rate Amazon API Gateway at eight out of ten. Although we have not faced challenges, we have not tested scalability on a large scale either. In our typical use cases, scalability aligns with our expectations and requirements.

How are customer service and support?

The support from AWS was adequate when we needed assistance, particularly during the setup of a private API Gateway. There was initial difficulty due to unclear documentation, but the AWS team's help was effective, even though it took some time to get the correct answers.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup was moderately complex; I would rate it a six out of ten. Understanding the service's intricacies and integration with Lambda was the major challenge initially, but it became easier over time.

What about the implementation team?

The deployment process typically involves only one person, which is myself. Maintenance does not require many people due to its serverless nature.

What's my experience with pricing, setup cost, and licensing?

The pricing of Amazon API Gateway is cost-effective unless there is a very high volume of requests. I would rate the pricing as reasonable, giving it a score of five out of ten.

What other advice do I have?

For newcomers to Amazon API Gateway, it's advisable to watch a few AWS videos to grasp how it works. The documentation can be difficult to follow initially, so supplementing it with external learning resources can provide a better understanding.

I'd rate the solution seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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Solution Architect at EPAM Systems
Real User
Top 5Leaderboard
The solution excels in simplifying the process of building endpoints swiftly
Pros and Cons
  • "API Gateway offers a multitude of configuration parameters that enable versatile request filtering and protection against potential attacks."
  • "When working with XML payloads, there can be issues due to the lack of a seamless connection between API Gateway and Lambda functions."

What is our primary use case?

I've primarily used the solution to call Lambda functions and embrace new features that they introduce. My role doesn't require me to explore the full range of API Gateway features, but rather simpler ones like repair gateway functions as and when required. Additionally, in relation to AWS Step Functions, there are key distinctions between instant and long-life step functions that should be highlighted. It isn’t very transparent and useful for me. Instant step functions are suitable for tasks that can be completed within around ten minutes, whereas long-lived ones can endure for extended periods by saving their states between steps.

What is most valuable?

API Gateway offers a multitude of configuration parameters that enable versatile request filtering and protection against potential attacks. It's possible to customize settings based on the specific needs of the application. Additionally, API Gateway supports integration with various technologies.

Covering all the functions is difficult due to the extensive range, but it excels in simplifying the process of building endpoints swiftly.

What needs improvement?

When working with XML payloads, there can be issues due to the lack of a seamless connection between API Gateway and Lambda functions. This has led me to devise shortcuts that aren't entirely straightforward but serve my needs.

It's important to consider the type of gateway endpoint carefully. There appear to be two distinct types. It's crucial to make an informed selection based on your project's requirements. When utilizing API Gateway, the choices one makes regarding endpoint types and properties are pivotal. After initially choosing an endpoint type, it is difficult to switch to a different type later on.

For how long have I used the solution?

I have been using Amazon API Gateway for five years. 

What do I think about the stability of the solution?

I would rate the stability a ten out of ten. However, one interesting point is that Amazon claims to have a step functions engine that can be executed not only in the cloud but also on your personal laptop or on-premises environments. This usage is intended for testing and development rather than production purposes. Although I haven't personally utilized it, I'm interested in this feature which can expand the market for Amazon's solution and offers an interesting avenue for evaluation.

What do I think about the scalability of the solution?

It is highly scalable. I rate the scalability a ten out of ten. 

How are customer service and support?

API Gateway's technical support is good. Many common cases are already covered through guides and resources. I haven't personally encountered an issue requiring assistance, I am aware that they are responsive when asked for support.

How was the initial setup?

The initial setup is straightforward. It is a service that Amazon provides. There are three types of configurations; Web UI, Command Line Control, and Plug-in. The command line control allows you to set and configure a gateway. The plugin allows you to fine-tune API Gateway settings and manage various endpoints directly.

What about the implementation team?

API Gateway is an Amazon service that doesn't require deployment on the local workstation. Using WebUI, you configure settings, click "deploy," and the changes are stored on Amazon's storage, taking only a few seconds for the changes to take effect. Unlike traditional deployment, you're not creating binary files. Instead, you're adjusting configuration settings.

There is no team needed for deployment, however, a software architect is needed for the configuration.

What other advice do I have?

I would recommend the solution to others. You should consider using API Gateway when working with other Amazon cloud components like Amazon RD, Amazon storage, or AWS Lambda for serverless computing. It has its own value separately but API Gateway is interconnected with the broader Amazon service ecosystem. I would overall rate it an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Download our free Amazon API Gateway Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
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Buyer's Guide
Download our free Amazon API Gateway Report and get advice and tips from experienced pros sharing their opinions.