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Amazon API Gateway pros and cons

Vendor: Amazon Web Services (AWS)

4.1 out of 5

45 reviews
93% willing to recommend

Pros & Cons summary

Amazon API Gateway offers an easy setup and quick deployment with seamless AWS integration and robust security. It excels in stability and scalability with a 99.99% uptime while efficiently supporting serverless architecture with Lambda. However, it faces challenges with high pricing, costly technical support, and a lack of detailed monitoring features. Its integration capabilities and API life cycle management could improve, as its performance scalability trails behind competitors.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Amazon API Gateway is easy to set up and quick to deploy, providing a user-friendly experience.

The integration with other AWS services is seamless, working perfectly out of the box.

Its security features are robust, allowing easy authentication and authorization while offering various configuration parameters for request filtering and attack protection.

Stability and scalability are highly praised, with a reported uptime of 99.99% and excellent performance under increased traffic demands.

Amazon API Gateway facilitates serverless architecture efficiently, especially with Lambda, supporting API management and operations through a low-code approach.

CONS

Amazon API Gateway's pricing is considered high, which is a significant concern for users.

Technical support services through Amazon API Gateway can be costly and leave room for improvement.

Monitoring features could be enhanced with more detailed status checks to provide better insights.

Integrative capabilities and a complete development environment for managing API life cycles are lacking.

Performance and scalability could be improved, especially when compared to competitors.

Amazon API Gateway Pros review quotes

SM

Head - Engineering ,Technology and Enterprise Architecture at a tech consulting company with 201-500 employees

Nov 24, 2025

Amazon API Gateway services have been very good, maintaining a 99.99 SLA, providing us confidence in the global deployment level as it is capable of handling various endpoint types, such as database sites and legacy systems.

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AWS Engineer at Abbott

Oct 10, 2024

The Lambda features are very cost-effective since you do not have to run your servers 24/7.

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PT

Pradeep Tamanar

Architect at Birlasoft IndiaLtd.

Jun 12, 2025

The best features of Amazon API Gateway include security and metering, which involves the analytical part of how the APIs are being consumed since it's for consumer APIs built for use by other applications.

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Amazon API Gateway

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reviewer1991880

VP at a financial services firm with 201-500 employees

Feb 25, 2025

From my perspective of ease of use, it is very good.

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RamaChandra Rao Vadranam

AWS Developer at a insurance company with 10,001+ employees

Oct 10, 2024

API Gateway is easy to set up, allows for custom domain assignment and rate limiting based on customer tiers, and works well for defining different states for different customers based on their purchase plans.

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PP

ParsuramPanigrahi

CTO at Atulya Abhinav Tech Private Limited

Feb 25, 2025

API Gateway is out of the box and works well with Amazon products.

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Sampreeth Amith Kumar

AWS Cloud Consultant at a tech services company with 51-200 employees

Nov 11, 2024

A most valuable feature of Amazon API Gateway is how quickly we can connect to backend services and have APIs accessible from anywhere.

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Head of Data & ML Engineering at a financial services firm with 10,001+ employees

Sep 1, 2023

In terms of scalability, I haven't encountered any issues with API Gateway. We've significantly increased our traffic from hitting it once or twice a minute to now hitting it ten to fifteen times within a minute. In an hour, we're receiving hundreds of hits. So, it's performing excellently.

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Associate Vice President at LTIMindtree

Jul 5, 2023

The initial setup is straightforward.

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Luis FernandoDos Santos

Software Developer 4 at WEX Inc. (NYSE: WEX)

Jun 6, 2023

Amazon API Gateway can integrate with ECS and Lambda.

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Amazon API Gateway Cons review quotes

SM

Head - Engineering ,Technology and Enterprise Architecture at a tech consulting company with 201-500 employees

Nov 24, 2025

An audit trail and audit stamps managed at the API level to control API movement would be beneficial.

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AWS Engineer at Abbott

Oct 10, 2024

There are features lacking in API Gateway, such as the timeout settings, which currently are set at 29 seconds.

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PT

Pradeep Tamanar

Architect at Birlasoft IndiaLtd.

Jun 12, 2025

I would say Amazon API Gateway is a bit costly, but considering the feature level, it is very good.

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Amazon API Gateway

Free Report: Amazon API Gateway Reviews and More

Learn what your peers think about Amazon API Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.

900,644 professionals have used our research since 2012.

reviewer1991880

VP at a financial services firm with 201-500 employees

Feb 25, 2025

The price could be lower.

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RamaChandra Rao Vadranam

AWS Developer at a insurance company with 10,001+ employees

Oct 10, 2024

When using APIs, the manual bit for intermediate confirmation with VTL can be a challenge.

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PP

ParsuramPanigrahi

CTO at Atulya Abhinav Tech Private Limited

Feb 25, 2025

API Gateway could improve by allowing debugging capabilities, particularly when dealing with high volumes. At scale, it is expensive, and latency sometimes occurs.

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Sampreeth Amith Kumar

AWS Cloud Consultant at a tech services company with 51-200 employees

Nov 11, 2024

I'd appreciate improvements in the user interface to make it more understandable, especially for new AWS users.

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Head of Data & ML Engineering at a financial services firm with 10,001+ employees

Sep 1, 2023

API Gateway lacks some governance features that MuleSoft offers, and there are additional features that could make it even better.

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Associate Vice President at LTIMindtree

Jul 5, 2023

The pricing could be improved. In cases where customers require real-time sync or real-time calling groups with IoT, the volume of data and time lag become a concern.

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Luis FernandoDos Santos

Software Developer 4 at WEX Inc. (NYSE: WEX)

Jun 6, 2023

Amazon API Gateway is not as complete as Apigee and needs to be improved by adding more features to become a more robust application.

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Product Categories

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Popular Comparisons

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webMethods.io vs Amazon API Gateway

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Postman Enterprise vs Amazon API Gateway

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