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Saurav P - PeerSpot reviewer
Big Data Engineer at a consultancy with 10,001+ employees
Real User
Nov 1, 2023
The solution can be used for monitoring, analyzing logs, and collecting and aggregating infrastructure and application metrics
Pros and Cons
  • "The most valuable feature of Amazon CloudWatch is collecting the logs from Lambda."
  • "The solution's auto-scaling could be improved."

How has it helped my organization?

Amazon CloudWatch helps us with some monitoring, analyzing different logs, and collecting and aggregating infrastructure and application metrics. The solution also helps us with container metrics.

What is most valuable?

The most valuable feature of Amazon CloudWatch is collecting the logs from Lambda.

What needs improvement?

The solution's auto-scaling could be improved.

Log analytics features should be included in the next release of Amazon CloudWatch.

For how long have I used the solution?

I have used Amazon CloudWatch for the last two years.

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What do I think about the stability of the solution?

I rate Amazon CloudWatch an eight out of ten for stability.

What do I think about the scalability of the solution?

I rate Amazon CloudWatch an eight out of ten for scalability.

What was our ROI?

Amazon CloudWatch helped us meet our business requirement goals.

What other advice do I have?

Amazon CloudWatch's features, like logs, metrics, and co-relations, can be useful for users looking for monitoring or collecting logs.

Overall, I rate Amazon CloudWatch an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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NathanNV - PeerSpot reviewer
Elite Global CISO at a security firm with 1-10 employees
Real User
Oct 31, 2023
A product with great support, an easy installation phase, and great scalability options
Pros and Cons
  • "Amazon CloudWatch's best feature stems from its ability to monitor app performance."
  • "The dashboard of Amazon CloudWatch is not very customizable right now."

What is our primary use case?

My company's clients use Amazon CloudWatch, which offers a very good performance for application performance monitoring, as well as the integrations part.

What is most valuable?

Amazon CloudWatch's best feature stems from its ability to monitor app performance. People also use Amazon CloudWatch for integration with AWS services.

What needs improvement?

I think Amazon CloudWatch has built a very good service in terms of integration since it can integrate with Docker, EC2, and Kubernetes, owing to which we don't have any problem with the solution in our company right now as it works fine. Amazon CloudWatch resolved its performance issues quickly as well. I don't think there is anything bad in Amazon CloudWatch.

I don't think I need to comment on any additional features that need to be included in Amazon CloudWatch since they roll out new features as per the roadmap Amazon has planned.

The dashboard of Amazon CloudWatch is not very customizable right now. In the future, I would like the dashboard of Amazon CloudWatch to be made more customizable.


For how long have I used the solution?

I have been using Amazon CloudWatch for more than three to four years. My company operates as an integrator, consultant, and partner of Amazon.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

With Amazon CloudWatch, you don't need to worry about scalability in terms of volume or in terms of horizontal or vertical growth. In general, Amazon CloudWatch is a highly scalable product.

My company's clients who use Amazon CloudWatch and I deal with are mostly small and medium-sized companies.

How are customer service and support?

The solution's technical support is great since I haven't faced any challenges yet. I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The product's installation phase is very easy. In our company, we didn't face any problems with the product's installation part.

With Amazon CloudWatch, the time taken for the installation phase is only related to the configuration part. You just need to do the configuration on the basis of availability, after which you need to make sure that you have a configuration ready, making it a very easy process that doesn't take hours to finish.

Which other solutions did I evaluate?

Amazon CloudWatch is a really good product compared to its competitors in the market.

What other advice do I have?

With Amazon CloudWatch, my company did not find the need to get involved with the maintenance part as it is a service. It is the cloud service provider who makes sure that the service is available all the time, so you don't have to worry about the maintenance part.

I rate the overall product a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Consultant
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Amazon CloudWatch
February 2026
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Karthick Selvam - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 1,001-5,000 employees
Real User
Sep 28, 2023
A stable tool to collect logs that provides its users with great technical support
Pros and Cons
  • "It is a stable solution...I rate the technical support a ten out of ten."
  • "The monitoring part and GUI are areas in Amazon CloudWatch that have shortcomings currently and can be considered for improvements in the future."

What is our primary use case?

My company uses the solution to collect logs from other sources, including Amazon Virtual Private Cloud. All the logs are collected from Amazon CloudWatch. From the log groups, my company sends S3 and other third-party applications. My company uses Amazon CloudWatch for monitoring purposes.

What is most valuable?

Amazon CloudWatch is a tool that already provides my company with external features. I will have to check all the features provided by Amazon CloudWatch. Monitoring is one of the best features of Amazon CloudWatch. Amazon CloudWatch can be considered as a tunnel where you can collect logs.

What needs improvement?

In my company, we have created a Lambda function to collect logs from CraC. Our company particularly uses Lambda function in Amazon CloudWatch's log groups. From Amazon CloudWatch, in my company, we are not getting proper logs from particular services. When my company faces the aforementioned issues, we have to get involved in the troubleshooting process while also keeping a check on Lambda functions. In my company, we are unable to get proper logs even with Lambda functions, making it one of the areas that needs improvement.

The monitoring part and GUI are areas in Amazon CloudWatch that have shortcomings currently and can be considered for improvements in the future.

For how long have I used the solution?

I have been using Amazon CloudWatch for two to three years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

In my company, we have around 20 AWS accounts, and on each AWS account, we use Amazon CloudWatch. The major purpose of the solution is to collect logs.

How are customer service and support?

I rate the technical support a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Amazon CloudWatch is easy.

The solution is deployed on the cloud.

What's my experience with pricing, setup cost, and licensing?

I consider it as a medium-priced solution. The prices are dependent on the size of the log collection users require for their environments. If users opt for 10 TB, they need to pay a different price, while those who opt for 1 TB and 1 GB pay a different price.

What other advice do I have?

For the audit purposes of your environment or to collect some details through a better procedure, you can consider Amazon CloudWatch. Whether to use Amazon CloudWatch or not depends entirely on your environment.

I rate the overall solution a nine out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Prasanth MG - PeerSpot reviewer
Software Engineer at a tech company with 11-50 employees
Real User
Jul 9, 2023
Though at times there are issues due to missing logs, it provides a good UI
Pros and Cons
  • "The tool's UI is good. One can scroll through the logs very easily."
  • "Amazon CloudWatch needs improvement. The main thing is we have noticed missing logs."

What is our primary use case?

We use Amazon CloudWatch in our company to mainly troubleshoot Lambda functions. Then, we use CloudWatch to set up CloudWatch Alarms.

What is most valuable?

It maintains all the streams and all the logs in an orderly manner, and it maintains it indefinitely unless otherwise configured with a retention period. CloudWatch Alarms is another useful service. It will send us a notification if our usage exceeds the limit we've set. Also, we have to use CloudWatch Alarms to comply with some security standards. Watching the logs and troubleshooting Lambda is the main use of Amazon CloudWatch for us. The tool's UI is good. One can scroll through the logs very easily.

What needs improvement?

Amazon CloudWatch needs improvement. The main thing is we have noticed missing logs. Like, we know that the Lambda function was executed because we have been able to see the output in another downstream system, but we do not see the logs of that execution on CloudWatch. Sometimes we face problems like our program didn't produce the correct output, and the customer reports it. However, we don't see any logs when we go to CloudWatch.

CloudWatch can also improve the logs search functionality. Searching with keywords over the log streams can produce very unreliable results.

For how long have I used the solution?

I have been using Amazon CloudWatch for a year. I am a customer of the solution.

What do I think about the stability of the solution?

I won't say it is a stable tool since there is the problem of missing logs.

What do I think about the scalability of the solution?

It's a very scalable solution. Maybe at a time, ten people use it in our company.

How was the initial setup?

One doesn't have to do any setup for CloudWatch logs. Only CloudWatch Alarms need setting up. Whenever you create a Lambda function, it automatically logs to CloudWatch.

Which other solutions did I evaluate?

Actually, we had chosen Amazon Lambda for our serverless programming, and Lambda logs to CloudWatch by default. We can log in to other services, which can be a storage like S3 and all, but it will require more work from us. CloudWatch is the default standard for Lambda logging. Another reason for choosing Amazon CloudWatch is because we use CloudWatch Alarms. If we don't set up CloudWatch Alarms, we will fail certain security compliance standards.

What other advice do I have?

You should be careful about using Amazon CloudWatch if your Lambda is running continuously since that is when you suffer log missing problems. If you are running a Lambda function only intermittently, then it is okay. I would suggest that if you intend it to run your Lambda function continuously, like, every single second, then maybe use another service for logs. It is better to write your own logs to S3 or something.

I rate the overall solution a five out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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ChanchalSingh - PeerSpot reviewer
Head of Engineering - Data and Machine Learning at a financial services firm with 51-200 employees
Real User
Apr 18, 2023
Responsive support, highly stable, and useful server viability
Pros and Cons
  • "The most valuable feature of Amazon CloudWatch is its ease of use and logs. You do not have to go to each separate system to see the logs, such as Syslog and they are located in one dashboard GUI."
  • "The dashboard and the UI could improve in Amazon CloudWatch. Additionally, they should focus on visibility inside the servers with AI and machine learning integrations. This would allow users who are using the solution to see what is happening within the system better."

What is our primary use case?

Whenever we launch any instances or use any service we receive default metrics from Amazon CloudWatch. It is easy to track what is happening in the services that we are using. Additionally, it provides metrics logs from servers and what is happening from the infrastructure.

What is most valuable?

The most valuable feature of Amazon CloudWatch is its ease of use and logs. You do not have to go to each separate system to see the logs, such as Syslog and they are located in one dashboard GUI.

If someone changes some configurations in other tools, such as Grafana, someone has to deep dive to see what has happened. These issues do not happen in Amazon CloudWatch because it is easy to use. It is managed by Amazon AWS.

What needs improvement?

The dashboard and the UI could improve in Amazon CloudWatch. Additionally, they should focus on visibility inside the servers with AI and machine learning integrations. This would allow users who are using the solution to see what is happening within the system better.

For how long have I used the solution?

I have used Amazon CloudWatch within the last 12 months.

What do I think about the stability of the solution?

The stability of the solution is good.

I rate the stability of Amazon CloudWatch a ten out of ten.

What do I think about the scalability of the solution?

The scalability of Amazon CloudWatch is good. We do not have to do anything to scale the solution it is done by the vendor.

We have more than 10,000 people using the solution.

I rate the scalability of Amazon CloudWatch a nine out of ten.

How are customer service and support?

I rate the support of Amazon CloudWatch a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Amazon CloudWatch is simple. The deployment of the solution only took minutes.

I rate the initial setup of Amazon CloudWatch a nine out of ten.

What other advice do I have?

If someone is utilizing a limited set of services on Amazon AWS and their application is hosted on Docker or Kubernetes products, they may choose to use an alternative monitoring tool instead of relying on Amazon CloudWatch. However, the developers of Amazon CloudWatch are continually improving the tool, and adding features to address any issues that are not currently available on the cloud version will eventually be incorporated into Amazon CloudWatch. If the infrastructure and the software services are relatively simple I would recommend this solution. The Amazon CloudWatch agent can provide additional metrics, but for those seeking a more visually appealing and understandable approach, different tools may be more suitable.

I rate Amazon CloudWatch an eight out of ten.

I rated the solution an eight out of ten because of its user-friendly interface and the presence of a helpful single dashboard. This solution also offers unique tools, like application insights, which rely on artificial intelligence. This means that regardless of the traffic or type of users accessing our server, the insights provided are based on AI technology. The role of application insights is expected to grow significantly in the coming years as the solution continues to incorporate AI into its functionality. For example, it can provide information on how much memory was occupied by your machine at a particular time.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director at a tech vendor with 10,001+ employees
Real User
Jul 12, 2022
Useful, easy to set yo, and offers good logs
Pros and Cons
  • "Our team finds it overall quite useful."
  • "We'd like the interface to be as easy as Datadog."

What is our primary use case?

We're only using it for collecting the logs and forwarding it, and then in some areas, we use it for scheduling stuff and there are some new alerts that come in, and then from there, they had to trigger some Lambdas.

We build the monitoring and everything on top of the Datadog.

What is most valuable?

I'm a technical manager and they use CloudWatch to forward all the requests to Datadog. I don't know the specific features inside the CloudWatch that they found useful.

Our team finds it overall quite useful.

Everything is based off of CloudWatch. Logs stream through CloudWatch and then everything is piggybacked, the telemetry and everything is coming out of that. 

It's pretty simple to set up.

What needs improvement?

I haven't heard any complaints about the product.

It would be nice if they could make it in such a way that we wouldn't have to rely on Datadog as much. 

We'd like the interface to be as easy as Datadog.

For how long have I used the solution?

The department has been using the solution for about two and a half to three years. They've used it for a while and I recently joined the team.

What do I think about the stability of the solution?

It's stable. The performance is good. It's reliable. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

We haven't heard so much about any scalability issues. It scales well. It's about the volume and we pump so many logs, particularly in the space of the Datadog, it becomes expensive. We've put restrictions around it based on price and not based on that it can't be done. We just stick to the logs, indexed in size, so people complain that it costs so much. 

When it comes to writing the PI data into the logs, we always ask: should we do it, not do it? It's all to do with your teams. Overall, for us, it has become a widely accepted solution to be used in the public cloud.

We have about five dozen technologists that use the solution currently. We might have between 100 and 500 end-users in different business groups. 

How are customer service and support?

We've used support in the past and they are always available to us when we need them. We haven't had issues getting help. 

We have their solution architects available for us. We can call them anytime and they come in. They're extremely good with us.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We also use Datadog.

People find the dashboarding of Datadog to be very comfortable and very elegant. That's one of the main things that come out. They take the data from the CloudWatch and they tally with the costing aspect as well, however, mainly, people find it useful on the dashboard. They like the alerts et cetera. The usability and search are great.

How was the initial setup?

The initial setup is pretty straightforward and simple. It's easy. It's not overly complex. 

The usage in both CloudWatch and Datadog is about the volume. People simply have to be mindful of how much they want and how they want to index and manage them. Otherwise, it's pretty straightforward.

What's my experience with pricing, setup cost, and licensing?

I'm not sure what the exact cost is. 

What other advice do I have?

We're an enterprise group. We may have a partnership with Amazon. I'm not sure. 

We mainly use the public cloud. We also have hybrid setups. 

I'd rate the solution an eight out of ten. It does what it does and it does well. However, the UI could always be better. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Adalberto Barbosa Da Costa Lobato - PeerSpot reviewer
Cloud Solutions Architect at a tech services company with 201-500 employees
Real User
Leaderboard
Sep 19, 2023
Comprehensive monitoring tool and provides good stability
Pros and Cons
  • "Every time we get an alarm or have an incident, CloudWatch is always there. We use it not only for resources we've spun up in the cloud, but also for some of our on-premises resources."
  • "There is room for improvement in the pricing, because they have a premium version, but it's not really a premium version. It's just an enhanced monitoring version, and it can be a bit expensive depending on your usage."

What is our primary use case?

CloudWatch is used to monitor not only for the cloud but also for on-premises services. So, you could think of it as a comprehensive monitoring tool. It's just proprietary monitoring software.

How has it helped my organization?

Every time we get an alarm or have an incident, CloudWatch is always there. We use it not only for resources we've spun up in the cloud but also for some of our on-premises resources. There are many advantages you can set up on CloudWatch, so it has improved the overall stability of our environment and financial monitoring. If anything goes out of budget, CloudWatch notifies us.

What is most valuable?

The most valuable feature is monitoring. 

What needs improvement?

There is room for improvement in the pricing because they have a premium version, but it's not really a premium version. It's just an enhanced monitoring version, and it can be a bit expensive depending on your usage.

For how long have I used the solution?

I have used it for five years in a row. I currently use the latest version because it's a SaaS. 

What do I think about the stability of the solution?

I would rate the stability a ten out of ten. 

What do I think about the scalability of the solution?

I would rate the scalability a ten out of ten.

How was the initial setup?

The initial setup has medium complexity. You have to know what you're looking for.

What was our ROI?

I have seen an ROI.

What other advice do I have?

I would say to someone who wants to use it, read the recommendations thoroughly before you start using it.

Overall, I would rate the solution a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Selva Thurai - PeerSpot reviewer
DevOps-TechSpecialist at a computer software company with 1,001-5,000 employees
Real User
Apr 14, 2023
Useful basic monitoring and UI, but lacking automation
Pros and Cons
  • "The most valuable feature of Amazon CloudWatch is the monitoring and UI."
  • "Some of our customers want to use Kubernetes to monitor their CICD flow but Amazon CloudWatch does not support it. We need to use another solution, such as Datadog or Dynatrace has the needed capability."

What is our primary use case?

Amazon CloudWatch for infrastructure and serverless monitoring.

What is most valuable?

The most valuable feature of Amazon CloudWatch is the monitoring and UI.

What needs improvement?

Some of our customers want to use Kubernetes to monitor their CICD flow but Amazon CloudWatch does not support it. We need to use another solution, such as Datadog or Dynatrace has the needed capability.

In a future release, the vendor could add automation for quicker integration and improve the visualization similar to other solutions.

For how long have I used the solution?

I have been using Amazon CloudWatch for approximately five years.

What do I think about the stability of the solution?

There has been some leg in the use of the solution.

What do I think about the scalability of the solution?

We have five or six customers using the solution.

I rate the scalability of Amazon CloudWatch a seven out of ten.

Which solution did I use previously and why did I switch?

I have used Datadog. If we want to do any basic infrastructure monitoring, such as CPU. If our customers want to do automation, Kubernetes, and application monitoring, we use Datadog because Amazon CloudWatch does not have these features.

How was the initial setup?

The initial setup of Amazon CloudWatch is simple. Everyone can do it if they learn how to do it.

What's my experience with pricing, setup cost, and licensing?

The price of Amazon CloudWatch is reasonable for detailed basic monitoring.

Which other solutions did I evaluate?

I have evaluated many tools, such as SolarWinds New Relic.

What other advice do I have?

Most of my customers are using Datadog.

I rate Amazon CloudWatch a six out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Amazon CloudWatch Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2026
Buyer's Guide
Download our free Amazon CloudWatch Report and get advice and tips from experienced pros sharing their opinions.