

Dynatrace and Amazon CloudWatch compete in the application performance monitoring category. Dynatrace seems to have the upper hand based on its advanced monitoring features and ease of setup.
Features: Dynatrace provides advanced monitoring capabilities with features such as PurePath technology for effective issue detection, user behavior analytics, and dynamic reporting. It offers flexibility and robust support, ideal for businesses seeking deep insights and easy integration. Amazon CloudWatch offers real-time monitoring within the AWS ecosystem, focusing on application and infrastructure metrics, providing detailed performance insights.
Room for Improvement: Dynatrace could refine its pricing model for greater accessibility to smaller enterprises, improve agent and data management, and enhance UI intuitiveness. Amazon CloudWatch could benefit from enhanced traceability, better dashboard visualization, and improved handling of non-AWS services, in addition to improving real-time monitoring accuracy.
Ease of Deployment and Customer Service: Dynatrace's setup is more involved, accommodating on-premises, hybrid, and public cloud environments, with highly knowledgeable technical support. Amazon CloudWatch is easier to deploy within AWS but faces challenges with non-AWS integrations. Customers find its support satisfactory but in need of faster response times for complex issues.
Pricing and ROI: Dynatrace is a premium-priced solution with an extensive feature set offering substantial ROI through improved diagnostics. It can be costly for smaller organizations. Amazon CloudWatch follows a more economical, pay-as-you-go model, appealing to AWS users, though costs can rise with extensive data queries and long-term storage.
Amazon CloudWatch offers cost-saving advantages by being an inbuilt solution that requires no separate setup or maintenance for monitoring tasks.
Using Dynatrace directly improved application uptime and reduced customer impacting incidents.
ROI is hard to specify; however, incidents like impending ransomware attacks highlight its value, though those are exceptional events.
Save money by identifying problems, thereby reducing monetary losses on their application side.
In recent years, due to business expansion, knowledge levels among support engineers seem to vary.
While using their cloud and cloud resources, if you have an issue with CloudWatch, you must pay additional monthly fees to get time from dedicated tech support.
They have a good reputation, and the support is commendable.
The technical support from Dynatrace is excellent.
Whenever we faced any issues, we could get timely resolution from their support.
It is already there as a managed service from AWS.
Amazon CloudWatch's scalability is managed by AWS.
If it's an enterprise, increasing the number of instances doesn’t pose problems.
It is a powerful tool and helped us to reduce customer downtime and increase work efficiency.
The scalability of Dynatrace is very significant, especially considering the current improvements in their features.
I sometimes notice slowness when Amazon CloudWatch agents are installed on machines with less capacity, causing me to use other monitoring tools.
Generally, all are stable at ninety-nine point nine nine percent, but if the underlying infrastructure is not deployed correctly, stability may be problematic.
There have been no stability issues with Dynatrace.
Dynatrace is a SaaS product with frequent agent management updates.
When using third-party dashboards such as Kibana or Grafana and other visualization tools, there should be a way to feed CloudWatch's data and logging capabilities into these visualization tools.
We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch.
Maybe Amazon Web Services can improve by providing a library for CloudWatch with some useful features.
The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
Dynatrace could enhance cost and licensing structures, as the current pricing can be expensive for large-scale deployments.
I'm specifically looking at AIOps and how we can monitor AIOps-related things, considering we have LLMs and all that stuff.
Overall, the pricing of Amazon CloudWatch is very expensive.
Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline.
Dynatrace is known to be costly, which delayed its integration into our system.
If setting up in a large scale environment, it is overwhelming because it is expensive.
The cost can be controlled from our side, and it is very transparent with Dynatrace regarding DPS and licensing.
Amazon CloudWatch allows me to set up and view even historical logs, which is one of the features I find valuable.
If there is a CPU spike or system issues, we set alarms to notify us if the system is going down or not reachable.
I like its filtering capability and its ability to give the cyber engine insights.
The integration with Power BI for generating detailed reports is a standout feature.
Dynatrace's AI-driven Davis engine absolutely helps identify performance issues by showing root cause analysis for us up to 200%; whatever is integrated, if it is visible, it can stitch and show.
Dynatrace links compute with services and services with code and other components.
| Product | Market Share (%) |
|---|---|
| Dynatrace | 6.6% |
| Amazon CloudWatch | 1.3% |
| Other | 92.1% |


| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 9 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 78 |
| Midsize Enterprise | 50 |
| Large Enterprise | 298 |
Amazon CloudWatch integrates seamlessly with AWS, providing real-time monitoring and alerting features. Its interface supports task automation, enhancing troubleshooting and analytics capabilities, while offering strong security and scalability at a cost-effective rate.
Amazon CloudWatch is an impactful platform for monitoring AWS resources and managing application performance. It simplifies infrastructure performance monitoring by providing comprehensive analytics capabilities, including application insights and event scheduling. Users appreciate CloudWatch for its detailed metrics, dashboards, and support in issuing alerts to detect anomalies. It efficiently tracks performance, optimizes resource utilization, and ensures service availability. CloudWatch is recognized for its robust alerting features and integration with other AWS services, further supporting its resource monitoring capabilities. However, there is room for improvement in dashboard customization, log streaming speed, and integration with non-AWS services. Enhancements in API integration, machine learning features, and support for third-party tools are also desired.
What features does Amazon CloudWatch offer?Industries implementing Amazon CloudWatch often focus on optimizing IT infrastructure. Companies in sectors like finance and e-commerce rely on its monitoring and alerting capabilities to ensure service uptime and performance. The platform's automation and analytics features empower teams to proactively manage performance and detect potential issues promptly.
Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.
Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:
What does Dynatrace offer?
Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:
Reviews from Real Users
Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.
Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."
A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."
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