Dynatrace and Amazon CloudWatch both compete in the IT infrastructure monitoring and application performance management categories. Dynatrace seems to have the upper hand in application-level insights and advanced features like PurePath technology, whereas Amazon CloudWatch is more integrated within the AWS ecosystem, excel in infrastructure monitoring, but lacks some deep application insight features.
Features: Dynatrace offers comprehensive application performance insights with its PurePath technology, real-time user traffic analysis, and dynamic problem resolution tracking. Its ability to provide deep code insights is particularly beneficial for performance engineering. Amazon CloudWatch excels in seamless integration with AWS services, detailed metric collection, and infrastructure and workload monitoring capabilities, providing a user-friendly interface.
Room for Improvement: Dynatrace could enhance its licensing model for more flexibility and improve integration with third-party tools. It also has opportunities to simplify its UI and environment setup for new users. Amazon CloudWatch could improve real-time monitoring and hybrid environment support; enhancements in dashboard functionality and pricing competitiveness are also suggested.
Ease of Deployment and Customer Service: Dynatrace offers a quick and straightforward setup for on-premises, hybrid, and cloud environments. While its customer service is often rated positively, there are mixed reviews on responsiveness. Amazon CloudWatch is praised for seamless setup within AWS ecosystems, though users seek more responsive technical support and more detailed documentation for onboarding.
Pricing and ROI: Dynatrace is viewed as expensive but provides significant ROI through effective problem identification and resolution. Users seek more flexible pricing models despite recognizing its value. Amazon CloudWatch's pay-as-you-go pricing is seen as reasonable for basic needs but can escalate with advanced monitoring needs, especially for custom metrics and detailed analytics.
Amazon CloudWatch offers cost-saving advantages by being an inbuilt solution that requires no separate setup or maintenance for monitoring tasks.
ROI is hard to specify; however, incidents like impending ransomware attacks highlight its value, though those are exceptional events.
While using their cloud and cloud resources, if you have an issue with CloudWatch, you must pay additional monthly fees to get time from dedicated tech support.
In recent years, due to business expansion, knowledge levels among support engineers seem to vary.
Their support is very fast and effective.
They have a good reputation, and the support is commendable.
For Dynatrace tech support, we have a dedicated team here, which is easily reachable.
Amazon CloudWatch's scalability is managed by AWS.
If it's an enterprise, increasing the number of instances doesn’t pose problems.
I sometimes notice slowness when Amazon CloudWatch agents are installed on machines with less capacity, causing me to use other monitoring tools.
Generally, all are stable at ninety-nine point nine nine percent, but if the underlying infrastructure is not deployed correctly, stability may be problematic.
There have been no stability issues with Dynatrace.
When using third-party dashboards such as Kibana or Grafana and other visualization tools, there should be a way to feed CloudWatch's data and logging capabilities into these visualization tools.
Amazon CloudWatch charges extra for custom metrics, which is a significant disadvantage.
Maybe Amazon Web Services can improve by providing a library for CloudWatch with some useful features.
The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
I'm specifically looking at AIOps and how we can monitor AIOps-related things, considering we have LLMs and all that stuff.
Dynatrace stands out when making comparisons with other tools.
Overall, the pricing of Amazon CloudWatch is very expensive.
Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline.
Dynatrace is known to be costly, which delayed its integration into our system.
If I would ask you to rate price from 1 to 10, where 1 is cheap and 10 is expensive, how many points would you give to it?
Being an inbuilt solution from AWS, it saves time on installation, setup, and maintenance.
The best features of Amazon CloudWatch need to improve visibility into the network because when using hundreds of network resources such as transit gateway, VPNs, routers, route tables, and firewalls, it does not give many details in a structured manner.
I like its filtering capability and its ability to give the cyber engine insights.
The integration with Power BI for generating detailed reports is a standout feature.
I find the classic service analysis, service analysis, distribution tracing, and the technology stack that it shows most valuable about Dynatrace, along with the Scape View.
Graduation features offered by Dynatrace provide a single view and can connect with many other monitoring systems.
Amazon CloudWatch is used for monitoring, tracking logs, and organizing metrics across AWS services. It detects anomalies, sets dynamic alarms, and automates actions to optimize cloud utilization, troubleshoot, and ensure service availability.
Organizations leverage Amazon CloudWatch for collecting and analyzing logs, triggering alerts, and profiling application performance. It's also employed for monitoring bandwidth, virtual machines, Lambda functions, and Kubernetes clusters. Valuable features include seamless integration with AWS, real-time data and alerts, detailed metrics, and a user-friendly interface. It provides robust monitoring capabilities for infrastructure and application performance, log aggregation, and analytics. Users appreciate its scalability, ease of setup, and affordability. Additional key aspects are the ability to create alarms, dashboards, and automated responses, along with detailed insights into system and application health. Room for improvement includes dashboards and UI enhancements for better visualization and customizability, log streaming speed, advanced machine learning and reporting capabilities, pricing, and integration with non-AWS services and databases. Users also seek more real-time monitoring and comprehensive application performance features, and simpler alerts and configuration processes.
What are the most important features?
What benefits and ROI can users expect?
Amazon CloudWatch is implemented across a range of industries, including technology, finance, healthcare, and retail. Technology firms use it to monitor application performance and traffic, while financial organizations leverage it for ensuring compliance and system reliability. Healthcare entities rely on it for maintaining service availability and monitoring data flow, and retail companies utilize it for tracking customer interactions and optimizing server usage.
Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.
Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:
What does Dynatrace offer?
Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:
Reviews from Real Users
Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.
Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."
A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."
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