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Amazon CloudWatch vs Zabbix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Amazon CloudWatch reduces monitoring costs, boosts operational efficiency, is vital for oversight, but not direct revenue, especially for small projects.
Sentiment score
6.9
Zabbix is praised for being cost-effective and scalable, minimizing downtime, and eliminating high licensing fees for enterprises.
Amazon CloudWatch offers cost-saving advantages by being an inbuilt solution that requires no separate setup or maintenance for monitoring tasks.
Digital Services & Engagement Senior Manager at AXA
 

Customer Service

Sentiment score
7.4
Amazon CloudWatch support is reliable, with varying response times and expertise based on support level, premium ensures faster help.
Sentiment score
6.8
Zabbix support is well-regarded, with strong community forums, responsive staff, and effective local partners aiding various user needs.
In recent years, due to business expansion, knowledge levels among support engineers seem to vary.
Digital Services & Engagement Senior Manager at AXA
While using their cloud and cloud resources, if you have an issue with CloudWatch, you must pay additional monthly fees to get time from dedicated tech support.
founder, ceo at Techrev Solutions Pvt Ltd
It is so straightforward that I have never had to use the support.
CTO at Oic
 

Scalability Issues

Sentiment score
7.7
Amazon CloudWatch excels in scalability and performance, efficiently managing data and adapts quickly to diverse organizational needs.
Sentiment score
6.9
Zabbix offers scalable, flexible monitoring with cost efficiency, though complex scaling and database management may require improvements for large deployments.
It is already there as a managed service from AWS.
Infrastructure Lead at Danat Fz LLC
Amazon CloudWatch's scalability is managed by AWS.
Digital Services & Engagement Senior Manager at AXA
Zabbix is very scalable and lightweight.
CTO at Oic
Zabbix has high scalability.
CTO at Four Nine Agency
I would rate its scalability ten out of ten.
Manager, Information Technology Zara & Inditex at Cenomi
 

Stability Issues

Sentiment score
8.1
Amazon CloudWatch is praised for its reliability and performance, though some note occasional data delays and slowness in low-capacity environments.
Sentiment score
7.4
Zabbix is generally stable and reliable, requiring minimal resources, though occasional issues may arise from external factors.
I sometimes notice slowness when Amazon CloudWatch agents are installed on machines with less capacity, causing me to use other monitoring tools.
Digital Services & Engagement Senior Manager at AXA
Zabbix is very scalable and lightweight.
CTO at Oic
Zabbix is quite stable, and we haven't had any problems with Zabbix itself.
CTO at Four Nine Agency
I think the stability of Zabbix is around five to six on a scale of ten, where ten is the best and one is the worst.
Network Engineer at a computer software company with 11-50 employees
 

Room For Improvement

Users seek better customization, visualization, and integration in CloudWatch, citing high costs, steep learning curve, and scalability challenges.
Zabbix needs user interface, reporting, and dashboard improvements, plus better configuration, automation, documentation, scalability, and advanced monitoring features.
When using third-party dashboards such as Kibana or Grafana and other visualization tools, there should be a way to feed CloudWatch's data and logging capabilities into these visualization tools.
founder, ceo at Techrev Solutions Pvt Ltd
We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch.
Infrastructure Lead at Danat Fz LLC
Maybe Amazon Web Services can improve by providing a library for CloudWatch with some useful features.
Senior Software Engineer at Carnera
The only issue I can note is that it's Linux-based, and Linux documentation is not the best.
CTO at Oic
The potential and customization is a little difficult because you have to learn scripts.
Network Engineer at a computer software company with 11-50 employees
 

Setup Cost

Amazon CloudWatch pricing is variable, with costs ranging from $25 to $350, depending on usage and AWS service integration.
Zabbix is praised for being a free, open-source solution with optional low-cost support, attracting enterprise users.
Overall, the pricing of Amazon CloudWatch is very expensive.
founder, ceo at Techrev Solutions Pvt Ltd
Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline.
Digital Services & Engagement Senior Manager at AXA
Zabbix is providing everything free of cost.
Network Engineer at a computer software company with 11-50 employees
It is literally free.
CTO at Oic
 

Valuable Features

Amazon CloudWatch offers real-time data, AWS integration, efficient monitoring, user-friendly interface, and versatile dashboards for enhanced system performance.
Zabbix offers open-source flexibility, scalability, automated monitoring, diverse integrations, and adaptability for complex infrastructures with strong community support.
Amazon CloudWatch allows me to set up and view even historical logs, which is one of the features I find valuable.
Digital Services & Engagement Senior Manager at AXA
If there is a CPU spike or system issues, we set alarms to notify us if the system is going down or not reachable.
Infrastructure Lead at Danat Fz LLC
I like its filtering capability and its ability to give the cyber engine insights.
Senior Software Engineer at Carnera
If disk usage surpasses a threshold, say 70%, I receive alerts and can take proactive action.
CTO at Oic
Zabbix has a lot of features, including monitoring, status updates, and collecting information telemetry from storages and servers as well.
CTO at Four Nine Agency
Zabbix is Linux-based open-source software, and the main use case is to reduce costs.
Network Engineer at Ogma Consulting
 

Categories and Ranking

Amazon CloudWatch
Ranking in Application Performance Monitoring (APM) and Observability
13th
Ranking in Cloud Monitoring Software
11th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
48
Ranking in other categories
Log Management (15th)
Zabbix
Ranking in Application Performance Monitoring (APM) and Observability
10th
Ranking in Cloud Monitoring Software
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
108
Ranking in other categories
Network Monitoring Software (1st), Server Monitoring (1st), IT Infrastructure Monitoring (1st)
 

Mindshare comparison

As of January 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Amazon CloudWatch is 1.3%, down from 1.5% compared to the previous year. The mindshare of Zabbix is 2.5%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Zabbix2.5%
Amazon CloudWatch1.3%
Other96.2%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Azam S M - PeerSpot reviewer
Infrastructure Lead at Danat Fz LLC
Has provided reliable monitoring and alerting through extensive metric tracking and dashboard configuration
Amazon CloudWatch itself provides a lot of data. However, for visualization, we need to use third-party tools. We are in a process of integrating Grafana, Loki, and Prometheus to have better visualization on Amazon CloudWatch. We are also integrating Grafana with the application itself to get the application data and logs. Alternatively, there is AWS Kinesis and Glue where you can scrape the logs and have visualization, but a more easy option is Grafana. If you want to get a proper visual representation to see what is happening, then you need to integrate a third-party tool. Amazon CloudWatch has all the data, but to see what is happening, you need some third-party tool.
KamranBhatti - PeerSpot reviewer
Network Engineer at a computer software company with 11-50 employees
Helps reduce response time but has room to improve customization complexity
We are not working on simple standalone solutions like Kaspersky DDoS Protection or Hybrid Cloud Security. Once you understand Zabbix, then it is easy to customize those web pages and graphs for our customer use. It is fully automated to your requirements. Zabbix is working fine with no issues, and I am satisfied with it. We have combined Zabbix and SolarWinds. The integration works fine, and it is easy to integrate Zabbix with the IT environment. We were trying to purchase MDR (Managed Detection and Response), but we are not working on that. I don't have real experience with MDR. We are using Falcon software for that. We are working with Falcon Complete, not with Sandbox. We are not using Kaspersky for business or cloud protection. For that, we are using Zabbix CrowdStrike Falcon Complete solution. I have given this review an overall rating of 8.
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
10%
Manufacturing Company
10%
Transportation Company
8%
Computer Software Company
13%
Financial Services Firm
10%
Comms Service Provider
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise24
By reviewers
Company SizeCount
Small Business56
Midsize Enterprise23
Large Enterprise34
 

Questions from the Community

What needs improvement with Amazon CloudWatch?
Amazon CloudWatch itself provides a lot of data. However, for visualization, we need to use third-party tools. We are in a process of integrating Grafana, Loki, and Prometheus to have better visual...
What do you like most about Zabbix?
The template system in Zabbix is very beneficial as it saves time in configuration.
What is your experience regarding pricing and costs for Zabbix?
I think Zabbix is economical, whereas SolarWinds is expensive. SolarWinds has a lot of secure features, but Zabbix is providing everything free of cost. Zabbix is economical, and you can install it...
What needs improvement with Zabbix?
The potential and customization is a little difficult because you have to learn scripts. I think Zabbix needs to improve the customization better. At present, I am satisfied with the functionality ...
 

Comparisons

 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba
Find out what your peers are saying about Amazon CloudWatch vs. Zabbix and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.