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Amazon CloudWatch vs Grafana Loki comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon CloudWatch
Ranking in Log Management
13th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
46
Ranking in other categories
Application Performance Monitoring (APM) and Observability (13th), Cloud Monitoring Software (10th)
Grafana Loki
Ranking in Log Management
4th
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Log Management category, the mindshare of Amazon CloudWatch is 2.0%, up from 1.0% compared to the previous year. The mindshare of Grafana Loki is 8.7%, up from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Rasanpreet Singh - PeerSpot reviewer
Reliable AWS monitoring and logging
The choice of logging solution should always be determined by the specific business requirements. It is crucial to align the logging strategy with what type of logs are needed and how they should be used. There are instances where we require custom solutions to retrieve logs, especially application logs that may not be easily accessible through CloudWatch or similar services. When we heavily rely on AWS native services, CloudWatch is indeed a robust choice. However, in certain scenarios, we might need integration capabilities with other tools, and if they can incorporate such features, it would enhance overall logging capabilities. I would rate it eight out of ten.
CarlosPimentel - PeerSpot reviewer
Efficient log filtering enhances quick network troubleshooting
We use Grafana Loki for various verticals including manufacturing, finance, health, and aerospatial sectors. It primarily helps in monitoring security and access to devices. Grafana dashboards are used to track access success and failure and audit commands issued on devices Loki significantly…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product can be integrated with AWS very easily."
"Amazon CloudWatch offers cost-saving advantages by being an inbuilt solution that requires no separate setup or maintenance for monitoring tasks."
"Monitoring time and ensuring ease in it is the most valuable feature."
"The monitoring features are valuable."
"The solution effectively monitors golden signals like CPU, page requests, and queues."
"We use Amazon CloudWatch for logging."
"The most valuable feature of Amazon CloudWatch is its ease of use and logs. You do not have to go to each separate system to see the logs, such as Syslog and they are located in one dashboard GUI."
"We can create events and alerts. We use the information to dive down into the infrastructure performance."
"Grafana agent is very lightweight and does not cost significant resources of our cluster."
"There are new features like that pilot code and things like that for profiling."
"Grafana Loki is easy to monitor and detect errors."
"The most valuable features of the solution stem from the fact that it is an open-source tool that is stable and flexible."
"The most valuable feature of Grafana Loki is the dashboards which are really simple to create."
"The product's most valuable features are ease of installation, management, and reporting. It has an efficient ability to set thresholds for alerts, as well."
"Loki also utilizes the same service discovery mechanism as used by Prometheus. So, whatever labeled metadata you see in Prometheus, you have the exact same metadata in the Loki system. Given this level of intricacy and the attempt to address these challenges, I firmly believe that Loki deserves praise for the work."
"The most valuable feature of the solution is the tool's GUI. The solution's GUI is very user-friendly."
 

Cons

"The technical support must be improved."
"There is some delay in logging that they need to improve on."
"I think something that can be improved are the alerts and alerting mechanism based on no rejects. We want to have it more flexible and that is one of the key things that is required."
"Adding conditional expressions would enhance its functionality."
"The solution's integration could be easier for laypersons."
"It's not very intuitive. It doesn't have drag-and-drop functionality to trigger actions from notifications."
"Some of our customers want to use Kubernetes to monitor their CICD flow but Amazon CloudWatch does not support it. We need to use another solution, such as Datadog or Dynatrace has the needed capability."
"The solution's auto-scaling could be improved."
"Enhancing speed could be a game-changer, and while it might vary depending on the application, it's a factor worth exploring."
"The solution has shortcomings regarding security monitoring-oriented features that need improvement."
"The product must improve its UI."
"There is a need for some change in the alerting types of the product. In short, a few changes in the alert area are needed due to minor shortcomings."
"The solution's scalability depends on the team managing the Grafana instance."
"It's not intended for proprietary services, so you have to struggle with configuration a lot."
"The platform's stability needs improvement."
"The Docker container partition feature needs improvement as they do not reuse the space and goes into a pending state."
 

Pricing and Cost Advice

"The solution is expensive."
"I consider it as a medium-priced solution."
"Amazon CloudWatch is a cheap solution."
"The pricing is average."
"The product's cost is relatively inexpensive."
"The price is okay for me."
"The price of Amazon CloudWatch is reasonable for detailed basic monitoring."
"The price of Amazon CloudWatch is reasonable. When the rate of data collection is done the price will increase. The price is less than other solutions."
"I find the licensing structure quite reasonable, as the free license effectively meets my requirements."
"Grafana Loki is a free, open-source solution."
"We use a free version."
"The solution is open source."
"I use the open-source version of the product."
"The cost is less than other paid services like CloudWatch."
"Since we are using the open-source version of Grafana Loki, we are not paying anything for the solution."
"My company doesn't need to pay for the licensing cost of the solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
17%
Manufacturing Company
8%
University
5%
Computer Software Company
18%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?
Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline, which I see as a disadvantage given the price.
What needs improvement with Amazon CloudWatch?
Amazon CloudWatch charges extra for custom metrics, which is a significant disadvantage. Another aspect that needs improvement is the look and feel of custom dashboards, which currently do not matc...
What do you like most about Grafana Loki?
We are using Grafana Loki as a database for real-time metrics.
What is your experience regarding pricing and costs for Grafana Loki?
We use the open-source version of Loki. The cloud version is competitively priced compared to other market solutions.
What needs improvement with Grafana Loki?
It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers.
 

Comparisons

 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
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Find out what your peers are saying about Amazon CloudWatch vs. Grafana Loki and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.