Try our new research platform with insights from 80,000+ expert users
reviewer1973016 - PeerSpot reviewer
Senior Technical project lead at a tech consulting company with 10,001+ employees
Real User
Impressive stability but the storage-based pricing model can be expensive
Pros and Cons
  • "The solution effectively monitors golden signals like CPU, page requests, and queues."
  • "The solution's integration could be easier for laypersons."

What is our primary use case?

Our company used the solution for a project that included data message and data lake architecture, performance testing, and an engineering solution to monitor virtual machines or the S3 bucket. 

The solution monitored key performance indicators for almost all services including Aurora, Fargate, Lambda, Snowflake NoSQL databases, and Sumo Logic.  

What is most valuable?

The solution effectively monitors golden signals like CPU, page requests, and queues. 

What needs improvement?

The solution's integration could be easier for laypersons. 

The solution should move from being a performance monitoring tool to a full stack content management system with a hybrid DPM tool that integrates front-end, browser-specific, and footprint-specific monitoring metrics and synthetics. 

The solution's interface could be improved to enhance user experience by including Kendo UI or React.js frameworks. 

For how long have I used the solution?

I have been using the solution for four years. 

Buyer's Guide
Amazon CloudWatch
October 2025
Learn what your peers think about Amazon CloudWatch. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
868,787 professionals have used our research since 2012.

What do I think about the stability of the solution?

The stability is quite impressive with a 99% availability rate. 

The solution uses metrics and measurements to scale data which then gets routed to a NQ at an Amazon data center. 

Data on the front end takes time to appear because of how the solution is designed. The UI interface takes some time to refresh large volumes of data so on occasion there is a lag. 

I rate stability an eight out of ten. 

What do I think about the scalability of the solution?

The scalability is based purely on your stack and requirements. 

Our project involved processing billions of records and performance expectancy was 99% which is pretty impressive. 

I rate scalability an eight out of ten. 

How was the initial setup?

The initial setup was a bit complex because we were new to AWS. 

It took us time to integrate EHNs because we had difficulty discovering traffic and TCP connections. 

The KPIs that needed to be monitored were books of medium to high complexity. 

As we became more proficient, we progressed quickly but that always depends on the complexity of the stack. 

For example, Java is easy but .Net is complex because many services are not API exposed so they have their own DLS running on machines. 

What about the implementation team?

Our company worked with the client's IT operations team to implement the solution. 

More than ten architects worked both onsite and offshore to conduct engineering, performance testing, integrations, and monitoring. 

A big management team consisting of 30 onsite and offshore developers, QA technicians, and performance managers monitor the enterprise because it processes billions of records. These user groups have restricted access based on their roles. 

What's my experience with pricing, setup cost, and licensing?

The pricing model is pay-as-you-go so you have to be mindful of usage to manage costs. 

Scalability is not limited because you can add components and integrations at any time.

Data gets stored on your EBS in RSN S3 buckets. Some free space is provided based on your configuration, but additional space is paid. Storage fees can be per unit or by the minute. 

The pricing model can get very expensive as the project's scope grows. 

Which other solutions did I evaluate?

The solution is expensive so a better option might be to use New Relic, Dynatrace, or Zabbix for open source monitoring. 

A central repository lock trail and analytics dashboard could be created in Tableau that stores metrics in one particular location and analyzes data using one particular dashboard. 

What other advice do I have?

I rate the solution a seven out of ten. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director at Fidelity Investments
Real User
Useful, easy to set yo, and offers good logs
Pros and Cons
  • "Our team finds it overall quite useful."
  • "We'd like the interface to be as easy as Datadog."

What is our primary use case?

We're only using it for collecting the logs and forwarding it, and then in some areas, we use it for scheduling stuff and there are some new alerts that come in, and then from there, they had to trigger some Lambdas.

We build the monitoring and everything on top of the Datadog.

What is most valuable?

I'm a technical manager and they use CloudWatch to forward all the requests to Datadog. I don't know the specific features inside the CloudWatch that they found useful.

Our team finds it overall quite useful.

Everything is based off of CloudWatch. Logs stream through CloudWatch and then everything is piggybacked, the telemetry and everything is coming out of that. 

It's pretty simple to set up.

What needs improvement?

I haven't heard any complaints about the product.

It would be nice if they could make it in such a way that we wouldn't have to rely on Datadog as much. 

We'd like the interface to be as easy as Datadog.

For how long have I used the solution?

The department has been using the solution for about two and a half to three years. They've used it for a while and I recently joined the team.

What do I think about the stability of the solution?

It's stable. The performance is good. It's reliable. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

We haven't heard so much about any scalability issues. It scales well. It's about the volume and we pump so many logs, particularly in the space of the Datadog, it becomes expensive. We've put restrictions around it based on price and not based on that it can't be done. We just stick to the logs, indexed in size, so people complain that it costs so much. 

When it comes to writing the PI data into the logs, we always ask: should we do it, not do it? It's all to do with your teams. Overall, for us, it has become a widely accepted solution to be used in the public cloud.

We have about five dozen technologists that use the solution currently. We might have between 100 and 500 end-users in different business groups. 

How are customer service and support?

We've used support in the past and they are always available to us when we need them. We haven't had issues getting help. 

We have their solution architects available for us. We can call them anytime and they come in. They're extremely good with us.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We also use Datadog.

People find the dashboarding of Datadog to be very comfortable and very elegant. That's one of the main things that come out. They take the data from the CloudWatch and they tally with the costing aspect as well, however, mainly, people find it useful on the dashboard. They like the alerts et cetera. The usability and search are great.

How was the initial setup?

The initial setup is pretty straightforward and simple. It's easy. It's not overly complex. 

The usage in both CloudWatch and Datadog is about the volume. People simply have to be mindful of how much they want and how they want to index and manage them. Otherwise, it's pretty straightforward.

What's my experience with pricing, setup cost, and licensing?

I'm not sure what the exact cost is. 

What other advice do I have?

We're an enterprise group. We may have a partnership with Amazon. I'm not sure. 

We mainly use the public cloud. We also have hybrid setups. 

I'd rate the solution an eight out of ten. It does what it does and it does well. However, the UI could always be better. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Amazon CloudWatch
October 2025
Learn what your peers think about Amazon CloudWatch. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
868,787 professionals have used our research since 2012.
Santosh Devara - PeerSpot reviewer
Cloud Architect at Mercedes-Benz
Real User
Easy to set up metrics repository with good data analytics, but lacks real-time data stream monitoring
Pros and Cons
  • "Setting up this product was easy. I found data analytics as its most valuable feature."
  • "This product lacks some features: real-time data stream monitoring, application performance monitoring, mobile app monitoring, and live dashboards. Its workflows also need improvement."

What is most valuable?

In Amazon CloudWatch, I found their data analytics services most valuable. They are what we are looking for. We are utilizing Kinesis Data Firehose, Logstash Elastic, and CloudWatch Logs. There are many services that we are using, and in our case, we are using three.

What needs improvement?

An area for improvement that we want to see in Amazon CloudWatch is a more realistic monitoring. It's real-time data stream monitoring we are looking for. Our application is a huge application that will run on AWS. It has a lot of services that are running, so we want to monitor those services, e.g. message review and frontend application in ELB (Elastic Load Balancing).

It's not only monitoring that we want to do. We also want to visualize that monitoring data through dashboards. This is the main reason we plan to try Datadog because in Datadog, we can create a dashboard and we can visualize the log data through the dashboard.

We are not happy about the dashboards. In Amazon CloudWatch, they can fetch all the logs, but the service is not good at delivering the data into the dashboard, plus there's the lack of real data, e.g. in application performance monitoring. We find this product lacking and this is why we want to look for a new service that can cover our needs.

Additional features we would like to see in the future on this product include more API performance features, e.g. application performance monitoring. We also want live dashboards and well-designed workflows.

We also want integrative services, e.g. custom logs we can check, as we are not satisfied with what Amazon CloudWatch currently has. We are looking for more competency on these services: dashboards, real-time monitoring, real user monitoring, and application performance monitoring. We also have more and more mobile apps, so mobile app monitoring is also important.

These are the key areas that people are looking for, and what we'd like to see on this product in the future.

For how long have I used the solution?

I've been using Amazon CloudWatch for over six years.

What do I think about the scalability of the solution?

Amazon CloudWatch is scalable to some extent.

How are customer service and support?

Technical support for this product is okay. They have a different support standard which they are maintaining. When you pay for premium support, you'll get your issue resolved within two hours. If it is standard support, it takes one to two days. The support you get depends on the type of support you paid for.

How was the initial setup?

This solution is easy to set up. It's not complex. You just need to run the Amazon CloudWatch agent in all the services. Once we install the agent into our services, we'll be able to fetch the log regularly.

Which other solutions did I evaluate?

I evaluated Nagios.

What other advice do I have?

We're using Amazon CloudWatch. Our clients are using different monitoring services. Some are using Prometheus, while some are using Nagios, but in our platform overall, all the services are located in AWS only.

I have no advice for people looking into using Amazon CloudWatch, but in our case, all our services are running on the AWS platform, so initially we thought of using all their cloud-based native services to save on admin and infrastructure costs, including other connectivities. That was our plan initially, but now client requirements have been more demanding.

The client wants a real-time monitoring solution which is something we are unable to get from the product, so we are looking for a new solution like Datadog, or New Relic, or Prometheus.

My rating for Amazon CloudWatch is a seven out of ten.

I'm a consumer and I'm working in a company like Accenture. It's a service-based organization. It's a MNC (multinational corporation), so it's global and we have multiple clients. These multiple clients have different strategies and they want their applications to be set up in the Cloud. I'm the AWS architect, so I do the solutions and provide solutions for them, e.g. cost optimization, infrastructure optimization, etc.

What clients find most challenging thing in the Cloud is monitoring, so we are looking for a centralized monitoring solution where we can get everything in a single window, but we want a service that's similar to Amazon CloudWatch. We collect data and we need to analyze that log and analyze the metrics, so we create a refined monitoring data, then we publish it by using the Amazon QuickSight dashboard. There are three different services we have to use, so instead of using all these different services, we want to use only one service: a centralized monitoring service to meet all our needs. This is what we are looking to have in the future.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Adalberto Barbosa Da Costa Lobato - PeerSpot reviewer
Cloud Solutions Architect at gwcloud.company
Real User
Leaderboard
Comprehensive monitoring tool and provides good stability
Pros and Cons
  • "Every time we get an alarm or have an incident, CloudWatch is always there. We use it not only for resources we've spun up in the cloud, but also for some of our on-premises resources."
  • "There is room for improvement in the pricing, because they have a premium version, but it's not really a premium version. It's just an enhanced monitoring version, and it can be a bit expensive depending on your usage."

What is our primary use case?

CloudWatch is used to monitor not only for the cloud but also for on-premises services. So, you could think of it as a comprehensive monitoring tool. It's just proprietary monitoring software.

How has it helped my organization?

Every time we get an alarm or have an incident, CloudWatch is always there. We use it not only for resources we've spun up in the cloud but also for some of our on-premises resources. There are many advantages you can set up on CloudWatch, so it has improved the overall stability of our environment and financial monitoring. If anything goes out of budget, CloudWatch notifies us.

What is most valuable?

The most valuable feature is monitoring. 

What needs improvement?

There is room for improvement in the pricing because they have a premium version, but it's not really a premium version. It's just an enhanced monitoring version, and it can be a bit expensive depending on your usage.

For how long have I used the solution?

I have used it for five years in a row. I currently use the latest version because it's a SaaS. 

What do I think about the stability of the solution?

I would rate the stability a ten out of ten. 

What do I think about the scalability of the solution?

I would rate the scalability a ten out of ten.

How was the initial setup?

The initial setup has medium complexity. You have to know what you're looking for.

What was our ROI?

I have seen an ROI.

What other advice do I have?

I would say to someone who wants to use it, read the recommendations thoroughly before you start using it.

Overall, I would rate the solution a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Selva Thurai - PeerSpot reviewer
DevOps-TechSpecialist at Brillio
Real User
Useful basic monitoring and UI, but lacking automation
Pros and Cons
  • "The most valuable feature of Amazon CloudWatch is the monitoring and UI."
  • "Some of our customers want to use Kubernetes to monitor their CICD flow but Amazon CloudWatch does not support it. We need to use another solution, such as Datadog or Dynatrace has the needed capability."

What is our primary use case?

Amazon CloudWatch for infrastructure and serverless monitoring.

What is most valuable?

The most valuable feature of Amazon CloudWatch is the monitoring and UI.

What needs improvement?

Some of our customers want to use Kubernetes to monitor their CICD flow but Amazon CloudWatch does not support it. We need to use another solution, such as Datadog or Dynatrace has the needed capability.

In a future release, the vendor could add automation for quicker integration and improve the visualization similar to other solutions.

For how long have I used the solution?

I have been using Amazon CloudWatch for approximately five years.

What do I think about the stability of the solution?

There has been some leg in the use of the solution.

What do I think about the scalability of the solution?

We have five or six customers using the solution.

I rate the scalability of Amazon CloudWatch a seven out of ten.

Which solution did I use previously and why did I switch?

I have used Datadog. If we want to do any basic infrastructure monitoring, such as CPU. If our customers want to do automation, Kubernetes, and application monitoring, we use Datadog because Amazon CloudWatch does not have these features.

How was the initial setup?

The initial setup of Amazon CloudWatch is simple. Everyone can do it if they learn how to do it.

What's my experience with pricing, setup cost, and licensing?

The price of Amazon CloudWatch is reasonable for detailed basic monitoring.

Which other solutions did I evaluate?

I have evaluated many tools, such as SolarWinds New Relic.

What other advice do I have?

Most of my customers are using Datadog.

I rate Amazon CloudWatch a six out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Leonard Onojedje - PeerSpot reviewer
DevOps Engineer at Oxdit Technologies
Real User
It has alerts that notify us when resource use is approaching the limit
Pros and Cons
  • "The alarms are one thing I love about AWS CloudWatch. It has alerts that notify us when resource use is approaching the limit."
  • "The graphical interface has room for improvement. CloudWatch only gives you a breakdown of what's wrong. However, it would be nice if it could automatically remedy the problems it identifies. You should be able to configure it so that when a specific condition arises, it will take a predefined action."

What is our primary use case?

We use CloudWatch to monitor our infrastructure and resources, such as bandwidth, etc. It comes with the AWS package we use, and it's easier when all your services come from one vendor. 

What is most valuable?

The alarms are one thing I love about AWS CloudWatch. It has alerts that notify us when resource use is approaching the limit. 

What needs improvement?

The graphical interface has room for improvement. CloudWatch only gives you a breakdown of what's wrong. However, it would be nice if it could automatically remedy the problems it identifies. You should be able to configure it so that when a specific condition arises, it will take a predefined action.

For how long have I used the solution?

I've been using CloudWatch for two years.

How was the initial setup?

I rate AWS CloudWatch nine out of 10 for ease of setup. Deployment is practically instant. 

What's my experience with pricing, setup cost, and licensing?

The price is worth it because it saves you money in the long run. 

What other advice do I have?

I rate AWS CloudWatch nine out of 10. It gives me an idea about my resources through logs, metrics, etc. I recommend it. It's easy to understand, with graphs showing the services running on your applications and the resources they're consuming. You can also track your billings, and identify the services consuming too many resources and terminate instances if necessary. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2225706 - PeerSpot reviewer
Cloud Engineer/Cloud Architect at a healthcare company with 10,001+ employees
Real User
A monitoring solution that helps to create events and alerts
Pros and Cons
  • "We can create events and alerts. We use the information to dive down into the infrastructure performance."
  • "The product's configuration has some challenges. The solution needs to be more user-friendly."

What is our primary use case?

We use the solution for monitoring purposes. We also use it for events and alerts. 

What is most valuable?

We can create events and alerts. We use the information to dive down into the infrastructure performance.

What needs improvement?

The product's configuration has some challenges. The solution needs to be more user-friendly. 

For how long have I used the solution?

I have been working with the product for five years. 

What do I think about the stability of the solution?

The tool's stability good. 

What do I think about the scalability of the solution?

I would rate the solution's scalability a nine out of ten. My company has 10-15 users for the product. 

How was the initial setup?

The product's setup is easy. The tool's deployment depends on scenarios like the metrics, events we create, etc. 

What other advice do I have?

I would rate the solution a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Shaamil Ashraff - PeerSpot reviewer
Architect - Database Administration at Mitra Innovation
Real User
Top 5
Robust, easy to use, and good monitoring
Pros and Cons
  • "We have found the pricing to be reasonable."
  • "I do not know whether or not CloudWatch can be integrated with on-prem services."

What is our primary use case?

The majority of the use cases are monitoring of all the AWS services, which can be integrated into CloudWatch. Also, the application logs also can be integrated. Due to that, if there are multiple instances they can be monitored through CloudWatch. The monitoring can be automated as well. It has automated thresholds that can be set for alerting. Therefore, we use CloudWatch for monitoring and incident alerts.

What is most valuable?

It's simple to use. It's not complex. The simplicity of the configuration is great. The product is also easy to set up.

It's stable.

The scalability is good.

We have found the pricing to be reasonable.

The technical support is good. 

The dashboards and monitoring have been great. It's user-friendly. 

It offers good security in general. 

What needs improvement?

We haven't come across any shortcomings. 

The costs could always be cheaper. 

I do not know whether or not CloudWatch can be integrated with on-prem services. I would like to see, for example, if it's a hybrid environment, that potential, however, I'm not quite sure whether it's available or not. 

For how long have I used the solution?

I've used the solution for eight months. 

What do I think about the stability of the solution?

I haven't come across any unavailability of CloudWatch monitoring services. It's a very stable solution. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is scalable. I have a total of three clients that I'm managing. All three clients are using CloudWatch as well.

How are customer service and support?

Technical support is very good. 

How was the initial setup?

The solution is very simple to set up. It's not overly difficult or complex. It's also easy to configure. 

How long it takes to deploy depends. CloudWatch is just a click away, however, integrating other services into CloudWatch, takes time and it all depends on what kind of complex scenarios you need to monitor. It's an iterative thing. For example, when we pinup other parameters that we are going to monitor on CloudWatch, it all takes different time limits and it takes a little bit of learning of the specific application. We cannot actually tell, on the implementation level, how long it will take. We cannot give a specific time range. However, activating CloudWatch is a few minutes and just a few clicks. 

You don't need additional staff for configuration, you would need only one. Of course, it all depends on their specialty. For example, if a person who's doing a program would like to integrate into CloudWatch, that specific specialized person would know what needs to be done. The DBA would want to send some monitoring parameters into CloudWatch, so that person would do that part of it. CloudWatch is segregated into different roles. It's not the same person most of the time who does all the configuration. 

What was our ROI?

There is a clear return on investment. You can reduce a lot of manual staff and physical staff monitoring. You can get CloudWatch to do that work for you and you can save a lot based on that.

What's my experience with pricing, setup cost, and licensing?

The cost is all based on usage and processing. There's no separate licensing cost request.

What other advice do I have?

I'd recommend the solution. Whoever is using Amazon services has to consider using CloudWatch as a bundled solution so that the systems are properly monitored and notified. If anybody is using any other Amazon services, they definitely should consider using CloudWatch. That's my recommendation.

I'd rate the solution nine out of ten. It's a robust service. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Buyer's Guide
Download our free Amazon CloudWatch Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2025
Buyer's Guide
Download our free Amazon CloudWatch Report and get advice and tips from experienced pros sharing their opinions.