We have on-prem servers and our database is hosted in the cloud on Amazon RDS. Everything is automated there, like setting up backups and replication. We have around 40 persons using RDS.
Database Administrator at a government with 10,001+ employees
It gives us the ability to select as many tools, replicas, regions, and zones as we want
Pros and Cons
- "Amazon RDS gives us the ability to select as many tools, replicas, regions, and zones as we want."
- "Some of the features will not be there. For example, some on-premises things we want to set up will not be supported there. There are some challenges that they are fixing."
What is our primary use case?
What is most valuable?
Amazon RDS gives us the ability to select as many tools, replicas, regions, and zones as we want.
For how long have I used the solution?
I've used Amazon RDS for six or seven years.
What do I think about the stability of the solution?
RDS is stable. A cloud solution is always stable, and RDS servers are solid.
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What do I think about the scalability of the solution?
Amazon RDS is highly scalable. It is much simpler to scale up compared to an on-premise solution where you need to buy new hardware and migrate all the data. Ifwe need more capacity, there is a symbol that you can click on to upgrade your hardware.
If you want one more server in a different region, you can spin it up and everything is done on the cloud. You can just select what you need and go, whether you're going to downgrade or upgrade to system type TX for whatever configuration you want.
How are customer service and support?
Amazon support is good, but we've only communicated with them via email so far. We email support when we have questions, and they've always come up with the proper solution.
Which solution did I use previously and why did I switch?
Before Amazon, we had MySQL and PostgreSQL, but it's not like we switched We still have on-premise solutions and some things in the cloud. Most of our stuff is still on-prem. It depends on if it's a critical application that is heavily used, so you don't have downtime.
How was the initial setup?
Installation is straightforward. You choose your database for RDS, like MySQL, Oracle, PostgreSQL, MongoDB, etc., and select the distance type. It takes a maximum of five minutes time to select and set up the system. Our servers can be up and running in 10 to 15 minutes, and data migration took about an hour.
What about the implementation team?
We have several in-house teams with separate databases, so they usually take care of it for us. I worked on some databases. We have a different method for RDS. One stacked, so we build our own scripts and publish them in the stack.
What's my experience with pricing, setup cost, and licensing?
Amazon RDS is a little costly, but it also reduces the number of full-time employees needed. We require fewer system admins or DBS because RDS reduces our workload.
It's pay as you go. Once you are using it, you will get support. You don't need to buy a yearly license to get support. If we deployed our server there, we would get support from them.
What other advice do I have?
I rate Amazon RDS nine out of 10. I recommend it. Cost is the only issue. RDS is one of the best choices if you need scalability and reliability, but you're not worried about the cost.
Some of the features will not be there. For example, some on-premises things we want to set up will not be supported there. There are some challenges there that they are fixing.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Enterprise Solutions Architect at a computer software company with 51-200 employees
A good product that is easy to deploy, stable, and scalable
Pros and Cons
- "It is stable, scalable, and easy to deploy."
- "Currently, we are using Fargate. Instead of that, we are planning to use EC2 instances, but we are facing some problems, and we are unable to enable NAT gateway for Elastic Load Balancer. When we enable auto-scaling, the instance count increases, and we get IP addresses dynamically. We need to whitelist the IPs of these instances, but there is no option to whitelist those IPs in Amazon RDS. We need one static IP that we can assign to ELB so that we can whitelist this IP."
What is our primary use case?
It's very useful to save customer's data in a secure manner, we can easily handle all the customer records with encryption mode.
How has it helped my organization?
Currently, we are not using RDS as, it has some limitations on DB schema creation, it allows limited tenant DB creations...expecting to release RDS custom RDS very soon
What is most valuable?
It is stable, scalable, and easy to deploy.
What needs improvement?
Expecting to have AWS RDS custom.
For how long have I used the solution?
I have been using this solution for almost four years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable. We have more than 12,000 users who are using this solution.
How are customer service and support?
When we depend on the AWS technical team, we need to pay more. For tech support, they are charging about 25% of the actual bill, which is too high for me. If it is fixed to something like $200, I can go for that, but currently, it is too high for me.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Earlier we used Rackspace, it is very costly and more technical depedancy
How was the initial setup?
It is straightforward. It takes only a couple of minutes.
What about the implementation team?
We did it on our own.
What's my experience with pricing, setup cost, and licensing?
Cost always depends on usage
Which other solutions did I evaluate?
We evaluated azure, but we faced some issues with wild card domains
What other advice do I have?
The product is pretty good, but its support is very expensive.
I would rate it a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Owner at a consultancy with 1-10 employees
Great for backups and creating replicas and allows users to change the size of an RDS MySQL instance
Pros and Cons
- "Being able to change the size of an RDS MySQL instance is amazing."
- "The Performance Monitor they have is a little clanky, at least in regards to the UI."
What is our primary use case?
When I was working for at my previous organization, we wanted to bring stability to all our MySQL databases. As a DBA, at first, it was scary as I thought I would be out of a job, however, the RDS managed DB allowed me to focus more on optimization and less on administration. (both hardware and software).
When I was working at another organization we had a large amount of MySQL on-prem to manage. It required lots of time to set them up, monitoring, and maintain them. RDS really allowed us to remove all the painful administration parts.
How has it helped my organization?
Less time was spent maintaining MySQL. Having to configure each server and spinning up a new MySQL in RDS takes 10 to 15min. It's a huge time-saving in maintenance.
By using RDS, AWS takes care of the maintenance of the hardware and software updates. Being able to scale quickly or downsize with no impact is also great.
All of your databases are nicely organized under 1 interface; you have quick access to some monitors and Cloudwatch can be used to set up alerts based on thresholds and notify you.
Today, with Terraform, you can automate the full process of creating RDS servers, deprecating them, changing their size, adding a replica, etc.
What is most valuable?
Create Replicas. Being able to create a replica with just a few clicks is great. Setting replication before would require backup, restore, and synching replication.
Backups. The fact that you can take a snapshot of the database without impacting the server is great. In comparison, large backups could lock tables or take too long. Alternatively, you would have to use tools such as xtraDB backup. That requires lots of code and maintenance.
Change Size. Being able to change the size of an RDS MySQL instance is amazing. There's no need to provision new machines, setup replication, etc. It's all done for you.
What needs improvement?
The solution needs RDS Mysql support for both MySQL 8 and MariaDB.
The Performance Monitor they have is a little clanky, at least in regards to the UI.
I wish they had designed a better MySQL Monitoring solution. I personally like SolarWinds DPA.
The performance is not always as good as MySQL running on its own EC2 instance. I have done some benchmarks before between EC2 instances and RDS and EC2 were better.
Being unable to select Out-file is annoying. They do support select Out-files into S3 but only on Aurora. It would be nice if they had implemented that feature in RDS MySQL.
For how long have I used the solution?
I've been using AWS RDS for more than 8 years.
What do I think about the stability of the solution?
MySQL RDS is very stable. I cannot say that running MySQL on-premise or on EC2 instances is less stable than RDS MySQL. However, when there are hardware issues, if you have RDS MySQL standby "on", you'll appreciate the fail-over solution.
What do I think about the scalability of the solution?
MySQL RDS can scale very well. I have been using it in critical Production services.
How are customer service and support?
AWS Customer Support is pretty good. Their response time is usually adequate. They offer different support options and provide different support media (for example, phone, web, and email).
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I was using MySQL on-prem. I decided to switch due to the amount of time required to maintain on-premises databases.
How was the initial setup?
The initial setup is fairly straightforward. There is some tuning that needs to be done with RDS. The default settings are not always adequate.
What about the implementation team?
We handled the implementation in-house.
What's my experience with pricing, setup cost, and licensing?
Make sure you provision your MySQL RDS properly. Don't over or under-provision.
Perform some benchmarks before migrating. Migrating to a new system is costly. You don't want to have your data migrated only to realize it performs much worse than before.
Which other solutions did I evaluate?
I did not evaluate other options. I did evaluate Aurora, however, for the project requirements, it was not needed.
What other advice do I have?
RDS MySQL (and Postgres) are great managed database services. AWS provides a large range of database instance sizes from micro to very large machines. RDS can scale, and creating Replicas is very easy to accomplish.
If you're unsure if you should start using RDS or not, I suggest you consult with a MySQL RDS DBA or Data Architect who has used RDS for several years before making a decision.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Corporate Database Architect at a tech services company with 201-500 employees
Leveraging robust compliance features fulfills PCI requirements and scales well
Pros and Cons
- "Amazon RDS fulfills PCI requirements, which is a valuable feature for us."
- "The scalability is the best, and I have no issues with the ability to scale."
- "Amazon cannot guarantee the stability of some extensions, and there is a need for different extensions to meet PCI requirements."
- "Amazon cannot guarantee the stability of some extensions, and there is a need for different extensions to meet PCI requirements."
What is our primary use case?
I work with Amazon RDS for our credit card business operations.
What is most valuable?
Amazon RDS fulfills PCI requirements, which is a valuable feature for us.
What needs improvement?
Amazon cannot guarantee the stability of some extensions, and there is a need for different extensions to meet PCI requirements.
For how long have I used the solution?
I have been working with Amazon RDS for five years.
What do I think about the stability of the solution?
I would rate the stability of Amazon RDS as the best on a scale from one to ten.
What do I think about the scalability of the solution?
The scalability is the best, and I have no issues with the ability to scale.
How are customer service and support?
I rely on reading documentation to manage the database. The documentation is quite good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used both Amazon RDS and Oracle, and I prefer Amazon. I prefer Amazon over Oracle as Amazon offers better features for our needs.
How was the initial setup?
The initial setup process is simple.
What's my experience with pricing, setup cost, and licensing?
I rate the price for Amazon as eight on a scale from one to ten. It's a reasonably high price for us.
What other advice do I have?
Overall, I would rate Amazon RDS an eight out of ten. I would recommend Amazon RDS to other users.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business Manager at a tech services company with 11-50 employees
An easy-to-implement solution that allows its users to experience a return on investment by using it
Pros and Cons
- "Stability-wise, I rate the solution a nine out of ten...Scalability-wise, I rate the solution a nine out of ten."
- "Currently, speaking of Microsoft SQL on RDS, you don't have a full option to be able to use it directly on RDS. So, it needs improvement."
What is our primary use case?
We have a lot of benefits moving to managed services, including Amazon RDS. It is a great service, and we have a lot of cases needing Amazon RDS. So, it is a great product.
How has it helped my organization?
We have some cases where our customers are looking for more performance or simplifying their DR. So, in this way, we have some cases where the customers moved from EC2 using enterprise license to Amazon RDS with less cost or with included standardization. So, we have cases of moving from EC2 to RDS to simplify the management and also simplify the DR strategy.
What is most valuable?
The most valuable feature is how simple it is to implement the solution's multiple phases, and also and also have the DR strategy on Amazon. For me, I think it is a great feature how simple it is to increase the performance of instances running on Amazon RDS.
What needs improvement?
For me, I think that it will be great to have the option to have more SQL or have a deployment allowing for configuring it with a Microsoft SQL server.
Currently, speaking of Microsoft SQL on RDS, you don't have a full option to be able to use it directly on RDS. So, it needs improvement. It will be good to have more solutions with a simple deployment. So being in one region, you should have the option to deploy the solution in another region.
For how long have I used the solution?
I have been using Amazon RDS for three years. Also, I am using the solution's latest version.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a nine out of ten.
How are customer service and support?
I haven't used the support, but as a partner, I rate the support a ten out of ten since we have a lot of technicians, like solution architects and so on. So the support is great. And we also have feedback from the customers regarding the tech support manager and the support they received. So, overall it is great.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial deployment of RDS was straightforward since our teams have experience.
What was our ROI?
I have seen a return on investment using the solution.
What's my experience with pricing, setup cost, and licensing?
The pricing of RDS is a little bit high compared to Microsoft. But we know that it is related to Microsoft licenses. However, it is a good price compared to other solutions.
What other advice do I have?
I would recommend the solution to others. I rate the overall solution a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Linux System Administrator at a tech services company with 1-10 employees
A well-managed and stable service while also providing scalability
Pros and Cons
- "Amazon RDS is quite a well-managed and stable service...The initial setup was very easy."
- "There are a few aspects of database management that have room for improvement. There are a few parameters in the solution that are a bit unclear at our end as it's not understandable."
What is our primary use case?
We use it in our organization since it is a managed database service. So we can manage our database within UAM.
How has it helped my organization?
My company decided to use the solution since it is a managed database service that provides control along with a UI for our databases.
What is most valuable?
The performance insight is a valuable feature of the solution since it gives us information on how much data has been and which queries have been taking a long time. Also, it shows the percentage of bin select queries while providing information on how insert queries work, along with the time required for operation and insertion while indicating the performance in sales.
What needs improvement?
There are a few aspects of database management that have room for improvement. There are a few parameters in the solution that are a bit unclear at our end as it's not understandable. So, for queries, they show them as other stuff which is not clearly mentioned. For the legends which they are giving, there should be some other help that could help us with the legends on the graphs.
For how long have I used the solution?
I have been using Amazon RDS for three years. Since it's an AWS service, no one looks after the version. I am a customer of the solution.
What do I think about the stability of the solution?
It's a stable product.
What do I think about the scalability of the solution?
Amazon RDS has been used for major applications, and multiple people work on the applications. So, around 600 people are using RDS to work on applications.
How are customer service and support?
There is no specific technical support for the solution. I rate the support a six out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup was very easy.
What other advice do I have?
Everyone should definitely use RDS because it's the next revolutionary solution in the market. A managed database is something that is required.
Amazon RDS is quite a well-managed and stable service, but there are a few parameters that are still unclear from their end.
I rate the overall solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head Of Information Technology at a music company with 11-50 employees
High performance, reliable, and straightforward setup
Pros and Cons
- "The most valuable feature of Amazon RDS is its performance."
- "The solution could improve the administration tools."
What is our primary use case?
Amazon RDS helps with information regarding the customer's business performance.
How has it helped my organization?
The solution has helped us have valuable metrics on our customer's business.
What is most valuable?
The most valuable feature of Amazon RDS is its performance.
What needs improvement?
The solution could improve the administration tools.
For how long have I used the solution?
I have been using Amazon RDS for approximately three years.
What do I think about the stability of the solution?
The stability of Amazon RDS is good.
What do I think about the scalability of the solution?
We do not have plans to increase the usage of the solution.
How are customer service and support?
I have not used the support from the vendor.
How was the initial setup?
The initial setup was straightforward.
What was our ROI?
We have seen an ROI using the solution.
What's my experience with pricing, setup cost, and licensing?
Amazon RDS is less expensive than other solutions.
What other advice do I have?
I rate Amazon RDS a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cloud and Infrastructure Engineer at a computer software company with 501-1,000 employees
Simple and quick implementation, but technology could improve
Pros and Cons
- "The most valuable aspect of Amazon RDS is it is on the cloud."
- "Amazon RDS could improve by having more sophisticated. I use other solutions that have better technology for more difficult tasks."
What is our primary use case?
Amazon RDS is used for SQL Databases.
What is most valuable?
The most valuable aspect of Amazon RDS is it is on the cloud.
What needs improvement?
Amazon RDS could improve by having more sophisticated. I use other solutions that have better technology for more difficult tasks.
For how long have I used the solution?
I have been using Amazon RDS for approximately two years.
The version of Amazon RDS depends on the database being used.
What do I think about the stability of the solution?
The stability of the solution depends on the RDS being used. For example, Aurora is not stable but Postgres is. The stability could improve.
What do I think about the scalability of the solution?
I rate the scalability of Amazon RDS a six out of ten.
How are customer service and support?
The level or quality of support depends on how much you are paying for support. If you are paying for premium support then it will be better than the standard support offering.
How was the initial setup?
The initial setup of Amazon RDS is simple. The deployment is quick because of automation. It can be done in less than 10 minutes.
The solution does not require human intervention for deployment. You can simply load it into the pipeline and the pipeline will deploy it automatically.
I rate the initial setup of Amazon RDS a ten out of ten.
What's my experience with pricing, setup cost, and licensing?
Amazon RDS could improve by reducing the price.
I rate the price of Amazon RDS an eight out of ten.
What other advice do I have?
We have a few engineers doing the maintenance of the solution. They maintain the standardized code that everyone uses.
My advice to others is for them to use a different solution, such as Aurora, DynamoDB, or MongoDB. Amazon RDS is only used if the user wants to use a legacy-type application.
This is a well-established solution.
I rate Amazon RDS a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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