Anthology Engage is a comprehensive customer engagement platform designed to empower educational institutions in effectively connecting with their students across diverse channels. This versatile platform equips institutions with the tools needed to create and manage marketing campaigns seamlessly, whether through email, chat, or social media. Moreover, Anthology Engage offers robust campaign performance tracking, enabling institutions to fine-tune their strategies for improved results. Institutions can take advantage of customer segmentation capabilities to group students based on interests and demographics, allowing for more precise and personalized communication. Personalization features further enhance engagement by tailoring messages with students' names and other relevant information.
| Product | Market Share (%) |
|---|---|
| Anthology Engage | 1.7% |
| Salesforce | 4.9% |
| Genesys Cloud CX | 4.4% |
| Other | 89.0% |
With Anthology Engage, institutions gain access to valuable reporting and analytics tools, helping them monitor campaign performance and make data-driven decisions. This data can be used to uncover trends and refine strategies, ensuring more effective communication with students. Anthology Engage also boasts seamless integrations with other applications, such as CRM systems and marketing automation platforms, creating a cohesive and integrated student experience. This powerful cloud-based customer engagement platform offers a wide array of features and functionalities, making it an excellent choice for institutions seeking to foster meaningful connections with their students across multiple channels, ultimately enhancing engagement and communication.
Anthology Engage was previously known as Talisma Digital Customer Engagement Platform, Talisma DCEP, Talisma Digital Platform.
Kotak General Insurance, CHILDLINE India Foundation (CIF), JetPrivilege, Prevas
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