Aruba Access Points Reviews

We have an academic focus. We are a medical technology company—MedTech, specifically. All of our academic programs operate on the Aruba platform. In addition to our internal systems, all users, whether an enterprise or any other category, use Aruba wireless technology.

We have an open space with no disturbances. Aruba is the right product because additional costs may arise if you opt for alternatives. From a security standpoint, we have adopted it, and each part of the network is secure. Currently, it is comfortable for us.

We have additional security. We are using fabric technology for Extreme switches.

Since we manufacture medical devices, we must adhere to pharmaceutical guidelines. According to these guidelines, our rooms are categorized as 'head type' and thus require network connectivity. However, installing high-end APs in every room may not be feasible. Alternatives such as Cisco Meraki or Ruckus may be suitable for lower-end EPE or in areas where high-end APs aren't necessary. These brands offer smaller, in-system devices that can be installed to cover areas effectively. Installing one to two users per AP is acceptable for administrative purposes.

I have been using Aruba Access Points since 2010.

Technical support is excellent. I need to email them since it is a mandatory requirement. Under the contract, we are entitled to support. First, we need to log a call. Then, within a four-hour timeframe, they will provide a set time for addressing and resolving the issue. We are satisfied with the support.

Positive

We have used Cisco since 2006. We were initially a small company. Now, we have a global presence in software, and every investment in software is connected to a central location via a controller. Everything works fine for remote installations. During 2010-2011, we considered opting for a better product. Therefore, we switched to Aruba Access Points.

The product’s pricing is sustainable.

Ethernet throughput is much better. From a security standpoint, it is good. We face a challenge in wireless connectivity, but we can resolve it by ensuring that every device, including routers, is configured correctly for wireless connectivity. We need to ensure these features are installed everywhere. Additionally, we should review the RRP and other performance metrics for further improvement.

Aruba is easy to manage. UI is good. Endpoints present a bottleneck. We need to be concerned about the AP. We need to insert it into my network and ensure it is updated.

Regarding policy enforcement, we may only need to control the controller. From an operational and maintenance standpoint, we require local support from OEMs. Whether a sensor is connected to a switch or not, it's a one-time setup. We have a mobility controller for centralized management, and the compression provides a really good experience.

Aruba Access points easily integrate with existing network infrastructure.

I recommend the solution.

In India, we're operating on the 5 Ghz band. Additionally, we're looking to use the 6 GHz band as part of a trial bundle. We're confident in our ability to support 2.5 and 5 gigahertz frequencies, but we're closely monitoring the situation. We are a robot manufacturing company whose operations rely on the six gigahertz spectrum. While the Indian government hasn't yet opened up the 6 GHz band, it may change within the next two to three months.

Overall, I rate the solution a 9 out of 10.

The product is quite accessible and reliable. It needs less or no maintenance. Once you install the solution, it keeps working. It needs very few upgrades. Aruba devices are quite reliable. We have found no defaults in the devices so far. The product is easy to use and easy to set up. Its durability is quite good.

The product should provide more coverage. The coverage provided should be equivalent to that of Cisco. It will be good if the product’s device provides coverage of at least 50 to 60 feet. The solution should increase security. The devices need to be more secure. Anyone who wants to hack or access the product can easily do it. The users do not receive any alerts if somebody is trying to access the tool.

I have been using the solution for the last five years.

The stability is quite good. It is excellent. We bought the devices two to three years ago, and they still work constantly without any failure.

The solution’s scalability must be improved. It should cover more number of people and area. I rate the scalability a seven out of ten. It will be great if scalability is increased a little more.

We have not contacted support yet. If we have any problems, our local vendor is capable of supporting us. The product’s support would be great. If a local vendor can support us, then if I contact someone directly from Aruba, they would definitely be able to support us.

Aruba and Ruckus work similarly. Cisco is a bit advanced in terms of security and manageability. We manage Cisco access points through one particular console. If anything goes wrong, then we can identify it easily. Cisco products are a little better in manageability. We frequently receive updates, but we can manage them well in advance through the console.

The initial setup is quite easy. It is not a problem at all. We need not do much. We need an expert to set up Cisco. Deploying Aruba and Ruckus is as easy as plug-and-play.

The deployment doesn’t even take ten minutes.

The pricing is reasonable. The product is also good. I would rate the pricing an eight or nine out of ten. For four devices, we pay around INR 30,000. We only pay for the license and the device. There are no additional costs associated with the tool.

The solution is fairly good. Anyone can use it. I will recommend Aruba. Overall, I rate the product an eight out of ten.

Our primary use case is to provide public Wi-Fi services initiated by the government. This includes deploying the solution in both indoor and outdoor venues. We demonstrate the use and speed of Wi-Fi 6E access points as part of this initiative.

The controller software, which can control multiple access points remotely, is very convenient. It makes the provisioning process simple and efficient. The controller comes in two models: a local controller and a cloud-based one.

There should be enhancements to support open Wi-Fi technology for seamless authentication across different access points.

I have used the solution for about five years.

The stability of the Aruba Access Points is quite high. I would rate it at a nine out of ten.

The scalability of the Aruba Access Points is excellent. I would also rate it at a nine out of ten.

Technical support is generally good. However, it depends on whether it is handled by the company's engineer or the agent engineer. I would rate the support as eight.

Positive

Before Aruba Access Points, we used Lucas APs. Currently, we use both Aruba and Lucas, with the majority being Lucas. We sought out Aruba for their latest Wi-Fi 6E version.

The setup is straightforward and user-friendly. I would rate it almost as a nine, indicating it's fairly easy.

We considered Lucas and domestic products alongside Aruba.

I'd rate the solution nine out of ten.

Our customers use the tool in company environments. Only a few private clients who have the funds to afford it use the equipment. Normally, a private user wouldn’t have the funds to do it.

The product has high stability. The Adaptive Radio Management feature is quite good. Aruba’s differentiating factor is the shape of the access point and how it is integrated into the architecture. The security is quite high. I rate the security nine to ten out of ten. If we have a change request as a partner, we have channels to position our change request. We have to integrate the product with other networking solutions. It works very well. We have no issues with integration.

The price could be a bit lower.

I have been using the solution since 2004.

I rate the tool’s stability a ten out of ten.

We have huge amounts of clients. We take care of the remote access of the head offices and their smaller outlets. I rate the tool’s scalability a ten out of ten. Aruba provides Aruba Instant On and a professional version. Aruba Instant On is competitive with Ubiquiti or any household brand. It is for very small outlets. It is very limited in its management. We do not sell it. We only sell big solutions.

The support persons respond quickly. They are very efficient. Sometimes, it takes a bit longer. However, they are hands-on 90% of the time. The quality of support is good. The people are knowledgeable.

The initial setup is very simple. It becomes complicated later. The configuration is complex. The solution is sometimes cloud-based and sometimes deployed in a hybrid environment. It depends on the clients.

The cost is quite high. Just like Cisco, it is quite high.

Technically, Ruckus, Cisco, and Aruba are almost similar. There are minor differences. The only thing that Aruba has, but the others don’t, is Adaptive Radio Management. All are high-quality products. The performance depends on the rollout and what the client expects. It depends on the architecture. Ruckus is not as shiny as Aruba. Ruckus is more on a carrier level. We have a few carrier customers that use Ruckus. The majority of industrial customers use Aruba.

I am an integrator. We use AirWave with Aruba. For Cisco and Ruckus, we use the individual platforms that are available for them. There are no technical issues with the tool. Pricing is the only issue. I will recommend the solution to others. Overall, I rate the product a nine out of ten.

I use Aruba Access Points in my company to support IoT network architecture.

The most valuable feature of the solution is its stability.

The disadvantage of Aruba Access Points is experienced by me when I need it to offer me a long range of coverage. When it comes to some devices, where maximum users connect with Aruba Access Points, the range of coverage area it provides is reduced. When a large number of users join Aruba Access Point, they are provided with a very small range of coverage. The aforementioned aspect related to the product is an area where improvements are required.

In the future, I want Aruba Access Points to provide more scalability options. The scalability part of the solution comes into the picture, especially when considering the product's performance issues. More scalability options are required in the solution, especially during times when my company needs to switch users or shift them to some other area.

From an improvement perspective, Aruba's technical support team should consider providing a faster response to the queries raised by users.

Training for users related to Aruba's upcoming firmware releases should be provided.

Aruba Central is a good product, and users need similar capabilities in Aruba Switches and Aruba Access Points at a very low price point. Aruba provides its users with a lifetime hardware replacement, and I want the same thing in Aruba Central, wherein users get lifetime product support and switches. In short, Aruba should make it possible for users to incur a one-time cost for Aruba Central.

I have been using Aruba Access Points since 2017. I am an end-user of the product.

It is a stable solution. Stability-wise, I rate the solution a out of ten.

Aruba Access Points is a scalable product.

My company has 55 end users of the product.

The support provided by the technical team of Aruba Access Points is neither good nor bad, meaning it lies somewhere in the middle.

I use Cisco and Aruba in my company. I have been using Cisco since 2008. I would describe Cisco and Aruba as products that are very similar to each other.

The product's initial setup phase was easy.

The solution is deployed on the cloud.

The solution can be deployed in less than 30 minutes.

I can take care of the product's deployment phase by myself.

Aruba is cheaper than Cisco.

My company needs to pay yearly for the licensing costs attached to the product. There are no additional payments towards the solution apart from its licensing costs.

Currently, there is no maintenance required for the solution.

I recommend the solution to those who plan to use it.

I rate the overall solution a nine out of ten.

There are problems with Aruba Access Points, and Aruba PoE switches since they are tools that are connected to Aruba Switches. If the port is damaged, then Aruba Access Points don't work properly. Similarly, if Aruba Switches are damaged, then Aruba Access Points don't work properly.

The problems in Aruba Switches are reflected in Aruba Access Points. With Aruba Switches, if a port is damaged, not working very well, or if there is a problem with electricity or power output, then Aruba Access Points don't work well.

If Aruba can include the Arabic language and have a team that conducts surveys with its uses in the Arabic language, then it would be good.

I have experience with Aruba Access Points for nine to ten years. I use Aruba AP-205. My company also has experience with one of the models meant for businesses, known as Aruba AP-215 Access Point with a controller, as it is not safe to just use the standard tool.

There are around 200 users of the product in my company. All the people in my company use Wi-Fi and not cable connections.

The product is expensive if you want it to have a long life. The first time a person uses the product, it comes across as a very expensive product. After five to nine years of using the product, I have seen that it doesn't work very well. With the use of the solution, I have seen that in my company, we are not able to use the controller for the tool. My company can't connect with another site using the tool.

In the future, for our company to use a solution other than Aruba Access Points, we may have to change our infrastructure by starting with the core switches and other switches in our environment. My company plans to replace Aruba Access Points with Cisco. Cisco is a very compatible solution to use.

Aruba Switches work if some ports work or don't work, but Aruba Access Points don't work at all if a port is damaged.

Aruba products are good. The Middle Eastern marketplace is one of the biggest markets where Aruba products are preferred.

I rate Aruba Access Points a five out of ten.

We use the tool for our devices. We use it for laptops, wireless phones, and tablets.

The product helps find issues in devices.

The stability must be improved. Sometimes, the user gets disconnected from the network.

I have been using the solution for four years.

The tool’s stability is good. I rate the stability a seven out of ten.

The tool is scalable. I rate the scalability a nine out of ten. We have 300 users. It is not extensively used.

The technical support is perfect.

The setup takes a long time. We took three months to complete the setup. The deployment process is the same as Cisco’s.

We used consultants to deploy the solution. We had an issue with the access ID for the captive portal. The engineers couldn’t solve it at that time. It took too long. We used a pre-shared key. We needed three engineers and technicians for the deployment.

The product is cheaper than Cisco and Huawei. We pay a yearly license fee.

I will not recommend the tool to others. I wouldn’t want people to go through the issues I went through. Overall, I rate the solution a nine out of ten.

We use Aruba Wireless to provide wireless solutions and services to some of the biggest IT customers for multiple use cases.

The solution provided by Aruba Wireless fulfills most of today's IT services requirements.

The product’s most valuable feature is its ability to offer wireless connectivity to any service provider, and ease of integration with 3rd party vendors. It is also stable.

Technical support services needs improvement.

We have been using Aruba Access Points for more than four years.

We encounter stability issues with some old IAPs.

It is a scalable platform.

We contacted the product’s technical support team regarding OpenLDAP integration with WLC for dot1x authentication. They said the OpenLDAP support dot1x. But later we checked the solution OpenLDAP is compatible with WLC but OpenLDAP itself doesn't support dot1x. The overall support requires improvement.

Positive

The product’s initial setup process is easy if you have specific knowledge. If you use Aruba Central, enter the MAC address and serial number on Aruba Central.

Port 443 should be open on the firewall. It is zero-touch provisioning. The AP will automatically be provisioned to Aruba Central. It takes around 10 - 15 minutes to provision.

The price is better when compared with the competitors.

Compared to Cisco, the product has a user-friendly interface. It is easy to configure as well.

I advise others to analyze if the product is relevant for their production. There is no need for bandwidth. It is suitable for all types of complexity.

I rate Aruba Access Points a 9.5 out of 10.