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Aruba Access Points vs Ruckus Wireless comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 31, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
Users reported operational efficiency, manageable licensing costs, and improved communication with Aruba Access Points, achieving ROI within five years.
Sentiment score
3.0
Organizations save costs and enjoy reliable, seamless connectivity with Ruckus Wireless, reducing hardware needs and technical support dependency.
This is why we do not require technical support, as the solution remains simple without AI implementation.
Manager Technical at a tech services company with 11-50 employees
It is acceptable; it was not very cheap, but it was acceptable, and we can tell our customers, 'This is a good solution and you should pay this once and you have this solution forever.'
Telecommunication Engineer at Ministry of Education and Research of Estonia
I believe that in the coming years, it would be real value for the money.
CIO at Haier
 

Customer Service

Sentiment score
6.0
Users appreciate Aruba Access Points support for efficiency and quick responses, but seek better handling of complex issues.
Sentiment score
6.6
Ruckus Wireless customer service receives mixed reviews, praised for responsiveness and quality, but criticized for response delays and staffing issues.
A company called ACT is very good at support.
Senior Manager, Hospitality Program at ACT international
For technical support alone, I would give them a score of nine out of ten.
Owner at Shree Atharva Sales Corporation
Because we work with different HP products, such as servers, storage, and high-end switches, technical assistance is only needed when there are issues on the compute side.
Manager Technical at a tech services company with 11-50 employees
I have contacted Ruckus support through our managed services vendor, but the responses have been delayed, possibly due to the vendor.
manager at SSDU Innovations
I have communicated with Ruckus Wireless technical support directly for all technical issues.
CIO at Haier
 

Scalability Issues

Sentiment score
7.3
Aruba Access Points offer excellent scalability, easily integrating and expanding to support high-density users across various environments.
Sentiment score
5.3
Ruckus Wireless offers scalable, flexible solutions for seamless operation, supporting diverse environments and easy expansion in high-density areas.
Aruba access points integrate well with existing networks via PoE switches.
Owner at Shree Atharva Sales Corporation
Scalability and expandability are adjusted from day one based on expansion and growth projections.
Manager Technical at a tech services company with 11-50 employees
Every decision the central management makes takes extra latency to send over to the local area network.
Telecommunication Engineer at Ministry of Education and Research of Estonia
With the Ruckus R1 Cloud, I just need to put it into the venue, and it will automatically sync up and configure itself.
manager at SSDU Innovations
 

Stability Issues

Sentiment score
8.1
Aruba Access Points are highly reliable with minor issues, showing excellent short-term stability and robust long-term performance.
Sentiment score
7.0
Ruckus Wireless is highly dependable and stable, offering seamless connectivity even in dense environments with minimal maintenance required.
The failure rate is very rare.
Manager Technical at a tech services company with 11-50 employees
The only thing the customers need is that wireless communications work stably.
Telecommunication Engineer at Ministry of Education and Research of Estonia
 

Room For Improvement

Aruba Access Points require enhanced security, seamless integration, scalability, improved performance in dense areas, and clearer licensing and support.
Ruckus Wireless needs improved tools, pricing, scalability, interface, support, security, and innovation for better user experience and market competitiveness.
Everyone discusses AI, but for providing wireless access to users, AI only plays its part when analytics are needed.
Manager Technical at a tech services company with 11-50 employees
There are some problems in assessing the performance of Aruba Access Points in environments with high user density.
Telecommunication Engineer at Ministry of Education and Research of Estonia
Some customers comment that the shape and size of the access point is a little big, especially the one installed in the guest room.
Senior Manager, Hospitality Program at ACT international
The current reporting is limited to 30 days, and it would be helpful if there was an option to extend it to one year.
manager at SSDU Innovations
Sometimes when there's a load of work, even within the range of the concurrent users, we feel that the system is burdened and slows down.
CIO at Haier
First of all, the product needs to be updated.
CEO at ajuntament del Prat
 

Setup Cost

Aruba Access Points are moderately priced, cheaper than Cisco but pricier than some, with negotiable discounts available.
Ruckus Wireless, though costly, is valued for great client density management and flexible licensing compared to Cisco and Aruba.
The pricing is reasonable and lower than competitors.
Senior Manager, Hospitality Program at ACT international
They are priced at half the rate of Juniper access points for basic models.
Owner at Shree Atharva Sales Corporation
When comparing pricing between Aruba Access Points and Forti, I find Aruba to be on the higher side.
Head Of Technical Operations at ITE
Some access points cost approximately 3,000 euros per device, which would be appropriate for a great studio or similar facility.
CEO at ajuntament del Prat
Ruckus Wireless is quite economical compared to Meraki or Cisco Umbrella APs.
manager at SSDU Innovations
Regarding the pricing and licensing of Ruckus Wireless, it's a bit expensive compared to other solutions available in Pakistan.
CIO at Haier
 

Valuable Features

Aruba Access Points offer excellent coverage, reliability, and affordability, with advanced features for seamless connectivity and robust security.
Ruckus Wireless excels with BeamFlex, offering superior coverage, easy management, scalability, and reliable connectivity in high-density settings.
We receive support from Aruba, with assistance from the country manager in providing better quotations and support for projects.
Senior Manager, Hospitality Program at ACT international
Additionally, they do not require any kind of license for implementation.
Owner at Shree Atharva Sales Corporation
Price-wise, they are cheaper than Cisco and other options.
Manager Technical at a tech services company with 11-50 employees
The most valuable feature of Ruckus Wireless is its AI capability, which automatically scales up and down the coverage areas.
manager at SSDU Innovations
Overall, we have fewer issues using these devices, and it's more stable.
CIO at Haier
We are satisfied, but there are some problems in the current Ruckus Wireless solution that we could not solve two years ago, and we are still waiting for a solution.
CEO at ajuntament del Prat
 

Categories and Ranking

Aruba Access Points
Ranking in Wireless LAN
6th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
40
Ranking in other categories
No ranking in other categories
Ruckus Wireless
Ranking in Wireless LAN
1st
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
106
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Wireless LAN category, the mindshare of Aruba Access Points is 3.2%, up from 1.1% compared to the previous year. The mindshare of Ruckus Wireless is 12.0%, down from 14.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless LAN Mindshare Distribution
ProductMindshare (%)
Ruckus Wireless12.0%
Aruba Access Points3.2%
Other84.8%
Wireless LAN
 

Featured Reviews

HJ
Telecommunication Engineer at Ministry of Education and Research of Estonia
Wireless connectivity has remained reliable and supports flexible, cloud‑independent management
As I already mentioned, the ability to stay with self-hosting solutions for central management is what I think could be improved about Aruba Access Points. If this becomes available in the future, I think it should change the game. However, I don't currently see this because I see nothing about AirWave anymore on your roadmap. I don't understand what happens next. There are some problems in assessing the performance of Aruba Access Points in environments with high user density. If there is a dense environment, a mobility controller would be the one you should go with because this needs more telemetry to calculate. I suspect this will be easier to do with local administration or local management because if everything goes over the internet through Aruba Central, it takes time. Every decision the central management makes takes extra latency to send over to the local area network. I think this is not a good approach to move to central management that is hosted somewhere far away. It should still retain the functionality to use Instant AP functionality that is available until 500 and maybe 600 as well. If you go to software version 10 and future versions, then you lose this functionality and you can't go back anymore. It would be good to assist with local location management and BLE-based functionalities as additional features I expect from future Aruba Access Points. There were some attempts to support third-party integrations through cooperation between Aruba and Meridian. However, I don't understand what happened there, and nothing is clear in this area. IoT will also be very important for people. You should add functionality to the platform that will support third-party IoT devices.
PS
CEO at ajuntament del Prat
Reliable wireless coverage has supported busy operations and has improved daily connectivity
We have areas that are interference-prone. I am not using BeamFlex technology with Ruckus Wireless. We are satisfied, but there are some problems in the current Ruckus Wireless solution that we could not solve two years ago, and we are still waiting for a solution. These are lateral management problems, and we solved them with another type of tools. However, I do not know if the new versions of the product have resolved that issue. We had approximately 150 access points at that time, so we had many points to change. We had another solution five years ago, and we changed all the access points to Ruckus Wireless solution as well as the Ruckus Wireless platform to manage all the access points.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Comms Service Provider
10%
Manufacturing Company
10%
Financial Services Firm
8%
Comms Service Provider
11%
Computer Software Company
9%
Manufacturing Company
9%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise9
Large Enterprise11
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise22
Large Enterprise26
 

Questions from the Community

What do you like most about Aruba Access Points?
After we installed the Aruba switches, the work became faster because the network speed improved.
What is your experience regarding pricing and costs for Aruba Access Points?
When comparing pricing between Aruba Access Points and Forti, I find Aruba to be on the higher side.
What needs improvement with Aruba Access Points?
As I already mentioned, the ability to stay with self-hosting solutions for central management is what I think could be improved about Aruba Access Points. If this becomes available in the future, ...
Aruba Wireless or Ruckus Wireless?
At my organization, we researched Ruckus Wireless among other solutions but ultimately chose Aruba wireless. What did we like about Ruckus? First, it was very easy to use, and anybody with minimal...
Which is better - Ruckus Wireless or Cisco Wireless?
Ruckus Wireless offers users the benefit of being both easy to set up and get running as well as being very user friendly. This user-friendly quality also renders it easy to learn how to use and ma...
How does Ruckus Wireless compare to Cisco Meraki Wireless LAN?
Cisco’s Meraki Virtual MX is a virtual instance of the Meraki SD-WAN appliance. We liked the Meraki. The Wifi APs are a great feature. The dashboard is a simple interface and easy to learn. It feat...
 

Overview

 

Sample Customers

Information Not Available
American University of Sharjah, Baruch College, Centro Escolar Liceo Santo Tomšs, Chevalier College, Chico Unified School District, Colegio de Fomento El Prado, Columbia Public Schools, Delta School District, Dordt College, Douglas County School District, Drew University, Armonea, Central Utah Clinic, Grove Hill Medical Center, Inner South Community Health Service, Midwest Surgical, Satilla Regional Medical Center, Lyndoch Living, Polonus, Roaring Fork School District, Sonora State, Vivid, Sydney, Players Club, Sandals, Scandic Hotels, Sheraton LAX, Sunbird
Find out what your peers are saying about Aruba Access Points vs. Ruckus Wireless and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.