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Aruba Access Points vs Ubiquiti WLAN comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 31, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
Users reported operational efficiency, manageable licensing costs, and improved communication with Aruba Access Points, achieving ROI within five years.
Sentiment score
1.8
Ubiquiti WLAN offers competitive pricing and ROI, but its performance varies based on design quality and specific needs.
This is why we do not require technical support, as the solution remains simple without AI implementation.
Manager Technical at a tech services company with 11-50 employees
It is acceptable; it was not very cheap, but it was acceptable, and we can tell our customers, 'This is a good solution and you should pay this once and you have this solution forever.'
Telecommunication Engineer at Ministry of Education and Research of Estonia
 

Customer Service

Sentiment score
6.0
Users appreciate Aruba Access Points support for efficiency and quick responses, but seek better handling of complex issues.
Sentiment score
4.5
Ubiquiti WLAN's customer service is satisfactory but direct technical assistance is often inadequate, with notable self-service resource effectiveness.
A company called ACT is very good at support.
Senior Manager, Hospitality Program at ACT international
For technical support alone, I would give them a score of nine out of ten.
Owner at Shree Atharva Sales Corporation
Because we work with different HP products, such as servers, storage, and high-end switches, technical assistance is only needed when there are issues on the compute side.
Manager Technical at a tech services company with 11-50 employees
The problem with Ubiquiti is the lack of a serious reselling chain, as they sell directly to the customer.
Senior Software and Systems Engineer at SAMU.IT
I seldom contact the technical support team as there is comprehensive documentation and FAQs available that help me resolve most issues independently.
Infrastructure Administrator at Aluko & Oyebode
 

Scalability Issues

Sentiment score
7.3
Aruba Access Points offer excellent scalability, easily integrating and expanding to support high-density users across various environments.
Sentiment score
7.0
Ubiquiti WLAN is scalable and flexible for SMEs, but faces challenges in very large or dense environments.
Aruba access points integrate well with existing networks via PoE switches.
Owner at Shree Atharva Sales Corporation
Scalability and expandability are adjusted from day one based on expansion and growth projections.
Manager Technical at a tech services company with 11-50 employees
Every decision the central management makes takes extra latency to send over to the local area network.
Telecommunication Engineer at Ministry of Education and Research of Estonia
It might struggle in very complex environments with many users.
Infrastructure Administrator at Aluko & Oyebode
Scalability is a strong point for Ubiquiti Wireless LAN.
Senior Software and Systems Engineer at SAMU.IT
I would assess the scalability feature of Ubiquiti WLAN in accommodating my organization's growth or changing network demands as pretty scalable, warranting a nine out of ten rating.
IT Architect and Consultant at Compuhouse working for SDC and Bernadotte Skolen
 

Stability Issues

Sentiment score
8.1
Aruba Access Points are highly reliable with minor issues, showing excellent short-term stability and robust long-term performance.
Sentiment score
7.0
Ubiquiti WLAN is generally stable and reliable but can encounter issues with connection drops, updates, and high-density environments.
The failure rate is very rare.
Manager Technical at a tech services company with 11-50 employees
The only thing the customers need is that wireless communications work stably.
Telecommunication Engineer at Ministry of Education and Research of Estonia
Proper connections and cabling are essential for maintaining stability.
Infrastructure Administrator at Aluko & Oyebode
It performs well as an access point but is not designed for high-density environments.
Senior Software and Systems Engineer at SAMU.IT
It does require some maintenance from my side, including troubleshooting and fixing occasionally.
IT Architect and Consultant at Compuhouse working for SDC and Bernadotte Skolen
 

Room For Improvement

Aruba Access Points require enhanced security, seamless integration, scalability, improved performance in dense areas, and clearer licensing and support.
Ubiquiti WLAN struggles with manageability, support, and stability, needing enhanced tools, features, and AI for improved performance.
Everyone discusses AI, but for providing wireless access to users, AI only plays its part when analytics are needed.
Manager Technical at a tech services company with 11-50 employees
There are some problems in assessing the performance of Aruba Access Points in environments with high user density.
Telecommunication Engineer at Ministry of Education and Research of Estonia
Some customers comment that the shape and size of the access point is a little big, especially the one installed in the guest room.
Senior Manager, Hospitality Program at ACT international
This could provide a detailed view of connections and possible disconnections, offering valuable insights for improving Wi-Fi connections.
Senior Software and Systems Engineer at SAMU.IT
There is room for improvement in providing the flexibility to change the default management VLAN from VLAN one to another for enhanced security.
Infrastructure Administrator at Aluko & Oyebode
Capacity has been a concern, especially since I needed to change some of my devices to a 10 gig network due to limitations.
Chief Digital Officer (CDO) at a insurance company with 201-500 employees
 

Setup Cost

Aruba Access Points are moderately priced, cheaper than Cisco but pricier than some, with negotiable discounts available.
Ubiquiti WLAN offers cost-effective, one-time pricing without recurring fees, providing competitive value compared to pricier alternatives like Aruba.
The pricing is reasonable and lower than competitors.
Senior Manager, Hospitality Program at ACT international
They are priced at half the rate of Juniper access points for basic models.
Owner at Shree Atharva Sales Corporation
When comparing pricing between Aruba Access Points and Forti, I find Aruba to be on the higher side.
Head Of Technical Operations at ITE
Ubiquiti is affordable, as it does not require recurring licensing fees.
Infrastructure Administrator at Aluko & Oyebode
it is considered medium-priced, suitable for the quality it offers.
Senior Software and Systems Engineer at SAMU.IT
 

Valuable Features

Aruba Access Points offer excellent coverage, reliability, and affordability, with advanced features for seamless connectivity and robust security.
Ubiquiti WLAN offers high security, scalability, user-friendly management, cost-effectiveness, and robust performance with adaptable hybrid environment features.
We receive support from Aruba, with assistance from the country manager in providing better quotations and support for projects.
Senior Manager, Hospitality Program at ACT international
Additionally, they do not require any kind of license for implementation.
Owner at Shree Atharva Sales Corporation
Price-wise, they are cheaper than Cisco and other options.
Manager Technical at a tech services company with 11-50 employees
The Cloud Key Controller is a valuable feature because it allows me to access the wireless system from the cloud and locally within the same network, enhancing network management.
Infrastructure Administrator at Aluko & Oyebode
I utilize Ubiquiti WLAN unified management system, and it helps streamline network management by making consistent configuration of all my access points and switches.
IT Architect and Consultant at Compuhouse working for SDC and Bernadotte Skolen
It provides one interface to manage all installations, allowing me to monitor all customers through the same web interface.
Senior Software and Systems Engineer at SAMU.IT
 

Categories and Ranking

Aruba Access Points
Ranking in Wireless LAN
6th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
40
Ranking in other categories
No ranking in other categories
Ubiquiti WLAN
Ranking in Wireless LAN
10th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
46
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Wireless LAN category, the mindshare of Aruba Access Points is 3.2%, up from 1.1% compared to the previous year. The mindshare of Ubiquiti WLAN is 5.0%, up from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless LAN Mindshare Distribution
ProductMindshare (%)
Aruba Access Points3.2%
Ubiquiti WLAN5.0%
Other91.8%
Wireless LAN
 

Featured Reviews

HJ
Telecommunication Engineer at Ministry of Education and Research of Estonia
Wireless connectivity has remained reliable and supports flexible, cloud‑independent management
As I already mentioned, the ability to stay with self-hosting solutions for central management is what I think could be improved about Aruba Access Points. If this becomes available in the future, I think it should change the game. However, I don't currently see this because I see nothing about AirWave anymore on your roadmap. I don't understand what happens next. There are some problems in assessing the performance of Aruba Access Points in environments with high user density. If there is a dense environment, a mobility controller would be the one you should go with because this needs more telemetry to calculate. I suspect this will be easier to do with local administration or local management because if everything goes over the internet through Aruba Central, it takes time. Every decision the central management makes takes extra latency to send over to the local area network. I think this is not a good approach to move to central management that is hosted somewhere far away. It should still retain the functionality to use Instant AP functionality that is available until 500 and maybe 600 as well. If you go to software version 10 and future versions, then you lose this functionality and you can't go back anymore. It would be good to assist with local location management and BLE-based functionalities as additional features I expect from future Aruba Access Points. There were some attempts to support third-party integrations through cooperation between Aruba and Meridian. However, I don't understand what happened there, and nothing is clear in this area. IoT will also be very important for people. You should add functionality to the platform that will support third-party IoT devices.
JB
IT Architect and Consultant at Compuhouse working for SDC and Bernadotte Skolen
Unified management of devices ensures a consistent network configuration
I find the features of Ubiquiti WLAN most valuable. I appreciate that it has a controller instead of just a single access point, similar to how Ruckus operates. I utilize Ubiquiti WLAN unified management system, and it helps streamline network management by making consistent configuration of all my access points and switches. I also have cameras integrated, so I have everything managed through the system. I have seen benefits from utilizing Ubiquiti WLAN as it's a stable solution. I also see scalability as a positive factor for Ubiquiti WLAN.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Comms Service Provider
10%
Manufacturing Company
10%
Financial Services Firm
8%
Comms Service Provider
12%
Computer Software Company
7%
Government
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise9
Large Enterprise11
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise9
Large Enterprise10
 

Questions from the Community

What do you like most about Aruba Access Points?
After we installed the Aruba switches, the work became faster because the network speed improved.
What is your experience regarding pricing and costs for Aruba Access Points?
When comparing pricing between Aruba Access Points and Forti, I find Aruba to be on the higher side.
What needs improvement with Aruba Access Points?
As I already mentioned, the ability to stay with self-hosting solutions for central management is what I think could be improved about Aruba Access Points. If this becomes available in the future, ...
Is Ubiquiti Wireless better than Ruckus Wireless WAN?
Ubiquiti Wireless is extremely easy to set up and is an excellent option for small businesses, offering enterprise features for a one-time fee and no ongoing licensing fees. Ubiquiti Wireless is ve...
Which is better - Ubiquiti WLAN or Aruba Instant?
We researched Ubiquiti and Aruba when looking for a WLAN solution. Ubiquiti offers good WLAN access both indoors and outdoors. It provides an enterprise-level WIFI while remaining cost-effective. U...
What do you like most about Ubiquiti WLAN?
Anyone can buy the product off the shelf and configure it.
 

Overview

 

Sample Customers

Information Not Available
NASCAR Grand-AM, Maritime Parc, Outdoor Music Festival, One Republic Tour, British Armed Forces, Arcadia School District, Bartlett School District, Universidad del Azuay, Estelar Hotels, Intercontinental Bali, Moscow - Enforta, Miami - Sling Broadband, Manhattan - MST, Ecuador - Aire.EC
Find out what your peers are saying about Aruba Access Points vs. Ubiquiti WLAN and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.