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Ruckus Wireless vs Ubiquiti WLAN comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 31, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.0
Organizations save costs and enjoy reliable, seamless connectivity with Ruckus Wireless, reducing hardware needs and technical support dependency.
Sentiment score
1.8
Ubiquiti WLAN offers competitive pricing and ROI, but its performance varies based on design quality and specific needs.
I believe that in the coming years, it would be real value for the money.
CIO at Haier
 

Customer Service

Sentiment score
6.6
Ruckus Wireless customer service receives mixed reviews, praised for responsiveness and quality, but criticized for response delays and staffing issues.
Sentiment score
4.5
Ubiquiti WLAN's customer service is satisfactory but direct technical assistance is often inadequate, with notable self-service resource effectiveness.
I have contacted Ruckus support through our managed services vendor, but the responses have been delayed, possibly due to the vendor.
manager at SSDU Innovations
I have communicated with Ruckus Wireless technical support directly for all technical issues.
CIO at Haier
The problem with Ubiquiti is the lack of a serious reselling chain, as they sell directly to the customer.
Senior Software and Systems Engineer at SAMU.IT
I seldom contact the technical support team as there is comprehensive documentation and FAQs available that help me resolve most issues independently.
Infrastructure Administrator at Aluko & Oyebode
 

Scalability Issues

Sentiment score
5.3
Ruckus Wireless offers scalable, flexible solutions for seamless operation, supporting diverse environments and easy expansion in high-density areas.
Sentiment score
7.0
Ubiquiti WLAN is scalable and flexible for SMEs, but faces challenges in very large or dense environments.
With the Ruckus R1 Cloud, I just need to put it into the venue, and it will automatically sync up and configure itself.
manager at SSDU Innovations
It might struggle in very complex environments with many users.
Infrastructure Administrator at Aluko & Oyebode
I would assess the scalability feature of Ubiquiti WLAN in accommodating my organization's growth or changing network demands as pretty scalable, warranting a nine out of ten rating.
IT Architect and Consultant at Compuhouse working for SDC and Bernadotte Skolen
Scalability is a strong point for Ubiquiti Wireless LAN.
Senior Software and Systems Engineer at SAMU.IT
 

Stability Issues

Sentiment score
7.0
Ruckus Wireless is highly dependable and stable, offering seamless connectivity even in dense environments with minimal maintenance required.
Sentiment score
7.0
Ubiquiti WLAN is generally stable and reliable but can encounter issues with connection drops, updates, and high-density environments.
Proper connections and cabling are essential for maintaining stability.
Infrastructure Administrator at Aluko & Oyebode
It performs well as an access point but is not designed for high-density environments.
Senior Software and Systems Engineer at SAMU.IT
It does require some maintenance from my side, including troubleshooting and fixing occasionally.
IT Architect and Consultant at Compuhouse working for SDC and Bernadotte Skolen
 

Room For Improvement

Ruckus Wireless needs improved tools, pricing, scalability, interface, support, security, and innovation for better user experience and market competitiveness.
Ubiquiti WLAN struggles with manageability, support, and stability, needing enhanced tools, features, and AI for improved performance.
The current reporting is limited to 30 days, and it would be helpful if there was an option to extend it to one year.
manager at SSDU Innovations
Sometimes it happens when I see the number of users increasing on one access point, which slows down a little bit, especially when we are having online meetings and teams are communicating over the internet.
CIO at Haier
First of all, the product needs to be updated.
CEO at ajuntament del Prat
This could provide a detailed view of connections and possible disconnections, offering valuable insights for improving Wi-Fi connections.
Senior Software and Systems Engineer at SAMU.IT
Capacity has been a concern, especially since I needed to change some of my devices to a 10 gig network due to limitations.
Chief Digital Officer (CDO) at a insurance company with 201-500 employees
There is room for improvement in providing the flexibility to change the default management VLAN from VLAN one to another for enhanced security.
Infrastructure Administrator at Aluko & Oyebode
 

Setup Cost

Ruckus Wireless, though costly, is valued for great client density management and flexible licensing compared to Cisco and Aruba.
Ubiquiti WLAN offers cost-effective, one-time pricing without recurring fees, providing competitive value compared to pricier alternatives like Aruba.
Some access points cost approximately 3,000 euros per device, which would be appropriate for a great studio or similar facility.
CEO at ajuntament del Prat
Regarding the pricing and licensing of Ruckus Wireless, it's a bit expensive compared to other solutions available in Pakistan.
CIO at Haier
Ruckus Wireless is quite economical compared to Meraki or Cisco Umbrella APs.
manager at SSDU Innovations
Ubiquiti is affordable, as it does not require recurring licensing fees.
Infrastructure Administrator at Aluko & Oyebode
it is considered medium-priced, suitable for the quality it offers.
Senior Software and Systems Engineer at SAMU.IT
 

Valuable Features

Ruckus Wireless excels with BeamFlex, offering superior coverage, easy management, scalability, and reliable connectivity in high-density settings.
Ubiquiti WLAN offers high security, scalability, user-friendly management, cost-effectiveness, and robust performance with adaptable hybrid environment features.
We are satisfied, but there are some problems in the current Ruckus Wireless solution that we could not solve two years ago, and we are still waiting for a solution.
CEO at ajuntament del Prat
The most valuable feature of Ruckus Wireless is its AI capability, which automatically scales up and down the coverage areas.
manager at SSDU Innovations
Ruckus Wireless has helped improve my organization's connectivity overall because I asked my team to design in the mesh protocol with the layout diagram so that we can have more areas covered with the common details.
CIO at Haier
The Cloud Key Controller is a valuable feature because it allows me to access the wireless system from the cloud and locally within the same network, enhancing network management.
Infrastructure Administrator at Aluko & Oyebode
I utilize Ubiquiti WLAN unified management system, and it helps streamline network management by making consistent configuration of all my access points and switches.
IT Architect and Consultant at Compuhouse working for SDC and Bernadotte Skolen
The web interface in the controller allows for quick configuration of devices with just one click, which is a significant advantage.
Senior Software and Systems Engineer at SAMU.IT
 

Categories and Ranking

Ruckus Wireless
Ranking in Wireless LAN
1st
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
106
Ranking in other categories
No ranking in other categories
Ubiquiti WLAN
Ranking in Wireless LAN
10th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
46
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Wireless LAN category, the mindshare of Ruckus Wireless is 12.0%, down from 14.3% compared to the previous year. The mindshare of Ubiquiti WLAN is 5.0%, up from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless LAN Mindshare Distribution
ProductMindshare (%)
Ruckus Wireless12.0%
Ubiquiti WLAN5.0%
Other83.0%
Wireless LAN
 

Featured Reviews

PS
CEO at ajuntament del Prat
Reliable wireless coverage has supported busy operations and has improved daily connectivity
We have areas that are interference-prone. I am not using BeamFlex technology with Ruckus Wireless. We are satisfied, but there are some problems in the current Ruckus Wireless solution that we could not solve two years ago, and we are still waiting for a solution. These are lateral management problems, and we solved them with another type of tools. However, I do not know if the new versions of the product have resolved that issue. We had approximately 150 access points at that time, so we had many points to change. We had another solution five years ago, and we changed all the access points to Ruckus Wireless solution as well as the Ruckus Wireless platform to manage all the access points.
JB
IT Architect and Consultant at Compuhouse working for SDC and Bernadotte Skolen
Unified management of devices ensures a consistent network configuration
I find the features of Ubiquiti WLAN most valuable. I appreciate that it has a controller instead of just a single access point, similar to how Ruckus operates. I utilize Ubiquiti WLAN unified management system, and it helps streamline network management by making consistent configuration of all my access points and switches. I also have cameras integrated, so I have everything managed through the system. I have seen benefits from utilizing Ubiquiti WLAN as it's a stable solution. I also see scalability as a positive factor for Ubiquiti WLAN.
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Computer Software Company
9%
Manufacturing Company
9%
Educational Organization
7%
Comms Service Provider
12%
Computer Software Company
7%
Government
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise22
Large Enterprise26
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise9
Large Enterprise10
 

Questions from the Community

Aruba Wireless or Ruckus Wireless?
At my organization, we researched Ruckus Wireless among other solutions but ultimately chose Aruba wireless. What did we like about Ruckus? First, it was very easy to use, and anybody with minimal...
Which is better - Ruckus Wireless or Cisco Wireless?
Ruckus Wireless offers users the benefit of being both easy to set up and get running as well as being very user friendly. This user-friendly quality also renders it easy to learn how to use and ma...
How does Ruckus Wireless compare to Cisco Meraki Wireless LAN?
Cisco’s Meraki Virtual MX is a virtual instance of the Meraki SD-WAN appliance. We liked the Meraki. The Wifi APs are a great feature. The dashboard is a simple interface and easy to learn. It feat...
Is Ubiquiti Wireless better than Ruckus Wireless WAN?
Ubiquiti Wireless is extremely easy to set up and is an excellent option for small businesses, offering enterprise features for a one-time fee and no ongoing licensing fees. Ubiquiti Wireless is ve...
Which is better - Ubiquiti WLAN or Aruba Instant?
We researched Ubiquiti and Aruba when looking for a WLAN solution. Ubiquiti offers good WLAN access both indoors and outdoors. It provides an enterprise-level WIFI while remaining cost-effective. U...
What do you like most about Ubiquiti WLAN?
Anyone can buy the product off the shelf and configure it.
 

Overview

 

Sample Customers

American University of Sharjah, Baruch College, Centro Escolar Liceo Santo Tomšs, Chevalier College, Chico Unified School District, Colegio de Fomento El Prado, Columbia Public Schools, Delta School District, Dordt College, Douglas County School District, Drew University, Armonea, Central Utah Clinic, Grove Hill Medical Center, Inner South Community Health Service, Midwest Surgical, Satilla Regional Medical Center, Lyndoch Living, Polonus, Roaring Fork School District, Sonora State, Vivid, Sydney, Players Club, Sandals, Scandic Hotels, Sheraton LAX, Sunbird
NASCAR Grand-AM, Maritime Parc, Outdoor Music Festival, One Republic Tour, British Armed Forces, Arcadia School District, Bartlett School District, Universidad del Azuay, Estelar Hotels, Intercontinental Bali, Moscow - Enforta, Miami - Sling Broadband, Manhattan - MST, Ecuador - Aire.EC
Find out what your peers are saying about Ruckus Wireless vs. Ubiquiti WLAN and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.