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DIPAK PANDYA - PeerSpot reviewer
IT Manager at Rushil Decor Ltd
Real User
Top 10
A controller-based solution to maintain one controller from a single IP address
Pros and Cons
  • "Aruba is a controller-based solution. We have some multi-story buildings. We only need to maintain one controller, and we can manage it from a single IP address."
  • "The solution’s updates and firmware are complicated to upgrade."

What is our primary use case?

We use the solution for official purposes.

What is most valuable?

Aruba is a controller-based solution. We have some multi-story buildings. We only need to maintain one controller, and we can manage it from a single IP address.

What needs improvement?

The solution’s updates and firmware are complicated to upgrade.

For how long have I used the solution?

I have been using Aruba Access Points as a customer for five to seven years.

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What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The solution’s scalability is good. 70-80 users are using this solution in our organization.

How are customer service and support?

The technical support is good, and there is no issue.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have used Cisco and D-link. We chose Aruba since they provide a lifetime warranty with zero maintenance and can be managed easily.

How was the initial setup?

The initial setup is easy, and one person is enough to deploy within five hours. It's plug-and-play only. We can buy it on the access phone and install it on our network. It will automatically take an IP address, then we can use it.

What's my experience with pricing, setup cost, and licensing?

The product is costly and comes with a lifetime license. There is neither renewal nor subscription. It is a one-time solution.

What other advice do I have?

The solution is easy to maintain.

We don't have any issues with the network. I recommend this solution if someone asks me what to choose.

Overall, I rate the solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Trevor Fernandes - PeerSpot reviewer
Team Lead at a manufacturing company with 5,001-10,000 employees
Real User
Top 10
This is a reliable product that is easy to scale thanks to its virtual controller
Pros and Cons
  • "Aruba's virtual controller is the most important feature."
  • "I have to go via HP's process, which is not as good as Aruba's used to be."

What is our primary use case?

We are using it in the office for the Wi-Fi network. We implemented the solution for our office in 2015, but in 2017, we implemented the solution for our warehouse. We have also implemented the solution in one of our branch offices.

What is most valuable?

Aruba's virtual controller is the most important feature.

I also have TP-Link, Huawei, and D-Link access points, and normally those solutions have a controller, which is a separate software or hardware used to control all of these. But Aruba's virtual controller basically sits in one of the access points, and if that particular access point goes down, the controller automatically migrates to the next available access point. With this feature, I firstly don't need any additional hardware for a controller. Secondly, I don't need maintenance for it. A virtual controller that roams around from one device to another automatically makes life very easy for me.

My access points are nearly ten years old, so though they now have 2.4 and 5 GHz options, features like the captive portal for the guest Wi-Fi, avoiding sticky clients between two Aruba devices, reduced authentication, and the ability to look at the IDS are all still very advanced.

What needs improvement?

When I implemented their access points, Aruba was a separate company, and customer support used to come directly from them. But recently, HP has taken over Aruba, and how we receive support has changed. If I am looking at a new solution from Aruba, I have to go via HP's process, which is not as good as Aruba's used to be. I understand HP has its own access point solution, though I do not know whether that is why Aruba is not given much preference.

For how long have I used the solution?

I have been working with Aruba access points since 2015.

What do I think about the stability of the solution?

When I first bought my current units, their lifespan was five years, but I'm still using them happily. They came with a lifetime hardware warranty at the time, but I still have not been able to use that warranty because none of them have broken down, so I rate the stability of the product a ten out of ten.

What do I think about the scalability of the solution?

I rate the solution's scalability a nine out of ten. We have approximately 500 users.

How are customer service and support?

Tech support used to be very easy because I would just call or email them, and tech support would respond within an hour. It was very seamless. But now I have to go through HP and raise a different kind of support ticket, so I have to spend more time going through various layers of approval. The engineer might still be an Aruba engineer, but I have to go through the HP process first.

Which solution did I use previously and why did I switch?

We implemented another solution from TP-Link two years ago, but their features are still ten years behind Aruba's. One of the features I use in Aruba is reduced authentication. I have reduced authentication assigned to my active directory. For that to work, I should have a controller set in my active directory. The active directory speaks to the controller, and the controller speaks to all the access points.

It is a little different with TP-Link. Even though I have a separate controller, which is software that has to be installed on another machine, that feature does not work. I think it's called Omada Controller. I cannot set the controller because if I set it in my active directory, it cannot speak to all the access points. So I must set every access point with their IP addresses and names for the active directory to listen to. It is not a big deal if you have four or five access points. But you can't do that in a big company with something like 50 access points. It's ridiculous.

How was the initial setup?

The initial setup was very easy because it is out of the box, where you have to go "next, next, next" to give you the default setup. After that, you can go in and set what you want in detail, whether you want to set the clients or set whether it's visible/not visible, all those things. It had this feature as well, I still remember from 2015, where once you configure one access point, information can automatically be transferred to other access points, and they can be set up automatically. So if I have five access points running and buy a sixth one today, I don't need to do anything for that sixth device. I need to turn it on, and as soon as it connects to the same Wi-Fi network, it picks the settings from the other units and sets itself up.

We do not require anyone to maintain the solution.

What's my experience with pricing, setup cost, and licensing?

The price point in 2015 was really low compared to other enterprise-level access points, and I'm not talking about consumer access points like D-Link and TP-Link. I implemented seven access points in 2015 and only spent $6,000 for the whole project.

Which other solutions did I evaluate?

The only other devices I consider to be at the same level would be the access points from Meraki. Feature-wise and technical-wise, Aruba is really good. However, when it comes to support, which may be local to my market in Australia, I don't see Aruba being that easy to update or get support for, even when talking to HP or whomever the partners are. It is much easier to speak to tech support with Meraki and even Juniper Mist and access those devices.

I would have downloaded information on them because I'm looking at a new product. I'm looking at three products, Aruba, Meraki, and Juniper Mist. Just like I downloaded information from your site, I looked at the websites of these three companies, and Juniper's guys immediately called me and even offered to send me two devices to test in my environment. They also told me they would do the site surveys for free if I gave them the plans for my new site.

When it comes to features, scalability, or ease of use, I rate Aruba in the top three. But when looking at the technical part, we also need to look at how easy it is to get the devices or talk with the vendor.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Aruba Access Points
August 2025
Learn what your peers think about Aruba Access Points. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
Dheni Prasetyo - PeerSpot reviewer
Network & Security Department Head at Hypernet Indonesia
Real User
Top 5Leaderboard
A product good for medium and large enterprises thanks to its helpful AI Insights feature
Pros and Cons
  • "I find AI Insights valuable."
  • "The product should improve its integration and the grouping of the features and functions."

What is our primary use case?

The solution is used for medium to high-enterprise businesses and the government sector.

What is most valuable?

I find AI Insights valuable.

What needs improvement?

The product should improve its integration and the grouping of the features and functions.

For how long have I used the solution?

I've worked with Aruba access points for about five years.

What do I think about the stability of the solution?

The product's stability is great.

What do I think about the scalability of the solution?

I rate the scalability eight to nine out of ten. We have more than 10,000 users using Aruba access points. We plan to increase the number.

How are customer service and support?

We still have one case running about Aruba 203, the microbranch. The issue is about the uplink. We couldn't do a file transfer. Last time, we needed to migrate through the OSM. We cannot change the uplink to traffic. Their last answer was that they would upgrade the platform, Aruba Central, sometime by the end of this year.

How was the initial setup?

The initial setup is easy. It's faster with the RS10 than the RS8. But it can still be improved. It took about ten to 25 minutes to deploy from onboarding to the stable installation.

When deploying the solution, we configure and test all the devices before deploying them at the customer's side, where the solution should then be plug and play. Then, there is further testing, such as the users and the bandwidth.

What about the implementation team?

We need 11 staff members to deploy the product. They are the delivery team, and their main jobs are to do the configuration, the assessment, and the deployment.

What was our ROI?

From a return-on-investment point of view, the solution is worth it.

What's my experience with pricing, setup cost, and licensing?

We have to pay for a license for Aruba Central, the platform for Aruba access points. It is an annual license. The price compared to other brands is slightly higher.

What other advice do I have?

In our company, we are using a number of products from Aruba, such as access points, Gateways, switches and so on.

I rate Aruba access points eight to nine out of ten. The solution has great features, and we are exploring IPS and IDS. Some companies have already begun asking about those features.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
BhanuSingh - PeerSpot reviewer
Deputy Manager Infra & Security at a manufacturing company with 1,001-5,000 employees
Real User
Top 10
An easy-to-scale product that barely requires any maintenance
Pros and Cons
  • "Aruba access points protect connectivity, and we don't get interference."
  • "Going with a cloud solution will make dependency no longer a challenge from a connectivity point of view."

What is our primary use case?

We use Aruba access points for wireless connectivity, like connecting 30 to 40 users' laptops to the office Internet through WiFi access points.

How has it helped my organization?

Model 556 is a very stable and good product for users to access the Internet without any interference and disturbance while getting good speed. WiFi technologies are growing day by day. Where we had 2.4GHz and 5GHz earlier, OEMs now give devices that support 6GHz.

What is most valuable?

Aruba access points protect connectivity, and we don't get interference. The hardware is a throughput point and handles the required number of users. The product's capacity is proper, and we are not facing any challenges.

What needs improvement?

These days, every OEM gives services on their cloud. We want to move the wireless controller to our cloud. If a company has multiple offices in multiple locations, we need to direct connectivity without depending on any other location. Going with a cloud solution will make dependency no longer a challenge from a connectivity point of view. If you move an account, you get the freedom. You're not dependent on any other locations selling the same product.

For how long have I used the solution?

I've worked with Aruba Access Points for approximately ten years.

What do I think about the stability of the solution?

I rate Aruba access points' stability an eight out of ten. We've been using the product for a long time, and it is a very stable product.

What do I think about the scalability of the solution?

If you go with the cloud version, it's a good endpoint for user scalability. In-house you'll need to upgrade or change the hardware if the number of users or company size grows. I rate the scalability an eight out of ten. Approximately 500 users are using Aruba access points 24/7.

How was the initial setup?

I rate the initial setup an eight out of ten because the deployment is easy.

The deployment was a physical deployment that involved cabling parts, physically mounting the product on walls, and installing the AP on a roof. If you set up the product in an office, it will take one to two days.

While we needed one man to deploy the solution, we needed three or four people to handle the physical cabling and mounting. One person is sufficient for maintenance.

What about the implementation team?

We implemented the product in-house.

What's my experience with pricing, setup cost, and licensing?

I rate the pricing a six out of ten because it's not cheap or expensive.

What other advice do I have?

Someone considering using Aruba access points' cloud solution can choose it with WiFi 6 connected. As for the on-prem version, it depends on their requirements. If it's not a large setup, without many APs, they can choose the in-house solution.

I rate Aruba access points an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Bhagat Singh - PeerSpot reviewer
Head of IT Department at B9 Beverages Pvt. Ltd.
Real User
An easy-to-use, durable, and reliable solution that requires no maintenance
Pros and Cons
  • "The product is quite accessible and reliable."
  • "The product should provide more coverage."

What is most valuable?

The product is quite accessible and reliable. It needs less or no maintenance. Once you install the solution, it keeps working. It needs very few upgrades. Aruba devices are quite reliable. We have found no defaults in the devices so far. The product is easy to use and easy to set up. Its durability is quite good.

What needs improvement?

The product should provide more coverage. The coverage provided should be equivalent to that of Cisco. It will be good if the product’s device provides coverage of at least 50 to 60 feet. The solution should increase security. The devices need to be more secure. Anyone who wants to hack or access the product can easily do it. The users do not receive any alerts if somebody is trying to access the tool.

For how long have I used the solution?

I have been using the solution for the last five years.

What do I think about the stability of the solution?

The stability is quite good. It is excellent. We bought the devices two to three years ago, and they still work constantly without any failure.

What do I think about the scalability of the solution?

The solution’s scalability must be improved. It should cover more number of people and area. I rate the scalability a seven out of ten. It will be great if scalability is increased a little more.

How are customer service and support?

We have not contacted support yet. If we have any problems, our local vendor is capable of supporting us. The product’s support would be great. If a local vendor can support us, then if I contact someone directly from Aruba, they would definitely be able to support us.

Which solution did I use previously and why did I switch?

Aruba and Ruckus work similarly. Cisco is a bit advanced in terms of security and manageability. We manage Cisco access points through one particular console. If anything goes wrong, then we can identify it easily. Cisco products are a little better in manageability. We frequently receive updates, but we can manage them well in advance through the console.

How was the initial setup?

The initial setup is quite easy. It is not a problem at all. We need not do much. We need an expert to set up Cisco. Deploying Aruba and Ruckus is as easy as plug-and-play.

What about the implementation team?

The deployment doesn’t even take ten minutes.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. The product is also good. I would rate the pricing an eight or nine out of ten. For four devices, we pay around INR 30,000. We only pay for the license and the device. There are no additional costs associated with the tool.

What other advice do I have?

The solution is fairly good. Anyone can use it. I will recommend Aruba. Overall, I rate the product an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Solution Engineer at STC Solutions
Real User
Seamless integration with tools like ClearPass simplifies network management and enhances security
Pros and Cons
  • "I would rate the stability a nine out of ten. It is a stable product."
  • "The ICT dynamic is important. Every other vendor is innovating with new features and ideas. They need to compete and implement these things to stay ahead. So, I would suggest Aruba continue to gain the competitive edge."

What is our primary use case?

We use them for internal or external wireless LAN, and indoor or outdoor access points. We have on-premises controllers, switches, access switches, installation switches, and core switches. The network is big.

We have many projects, and this is a good product.

What is most valuable?

The integration with their other products, like ClearPass, and the security features they have. These are good features.

What needs improvement?

The ICT dynamic is important. Every other vendor is innovating with new features and ideas. They need to compete and implement these things to stay ahead.

So, I would suggest Aruba continue to gain the competitive edge. 

For how long have I used the solution?

I have been using this product for 10+ years.

What do I think about the stability of the solution?

I would rate the stability a nine out of ten. It is a stable product.

What do I think about the scalability of the solution?

It is a scalable product. It is easy to scale. I would rate the scalability an eight out of ten. It is okay. 

We have enterprise-level clients. 

How are customer service and support?

The customer service and support are good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I also have experience with ExtremeWireless (Extreme) and Ruckus. I have parallel experience with Cisco, HP, Aruba, and Huawei.

How was the initial setup?

The initial setup is easy. Our customers mostly opt for on-premises deployment. Customers aren't interested in cloud-based solutions because they need that on-premises control.

The deployment depends on the client's site. For around ten access points and wireless controllers, it takes less than two days. 

What's my experience with pricing, setup cost, and licensing?

The pricing is competitive. It is neither cheap nor expensive. It is moderate. It offers better price than Cisco and other competitors. 

What other advice do I have?

Overall, I would rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
SandeepGautam - PeerSpot reviewer
Channel Sales Manager at Denave
Real User
Top 5Leaderboard
Helps with better connectivity and pricing is not expensive as per the features
Pros and Cons
  • "The tool's most valuable feature is better connectivity."
  • "Aruba Access Points should improve its automation."

What is most valuable?

The tool's most valuable feature is better connectivity. 

What needs improvement?

Aruba Access Points should improve its automation. 

For how long have I used the solution?

I have been using the product for three years. 

What do I think about the stability of the solution?

I rate Aruba Access Points' stability a nine out of ten. 

What do I think about the scalability of the solution?

The tool's scalability is good. 

How are customer service and support?

Aruba Access Points' support is good. 

How was the initial setup?

Aruba Access Points' deployment is straightforward and completed in one to two days. 

What's my experience with pricing, setup cost, and licensing?

The tool's pricing is not expensive. It is perfect as per the features. 

What other advice do I have?

I rate the tool a ten out of ten. You should go for it. You can get better manageability, support, and stability. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Mohamed_Rumaiz - PeerSpot reviewer
Head of business at E COAST Technologies
Real User
Top 5Leaderboard
Most of our clients prefer this solution to others
Pros and Cons
  • "The interest funds are valuable."
  • "The pricing can be improved."

What is our primary use case?

Aruba is a very popular brand, running from Access, and they have very competitive pricing. When compared to Cisco, they have a very good range. Most of the clients also prefer Aruba in India. It's the working environment.

What is most valuable?

The interest funds are valuable. 

What needs improvement?

The pricing can be improved. 

For how long have I used the solution?

I have been using Aruba Access Points for a year and a half.

What do I think about the scalability of the solution?

It is a scalable solution. We have ten users.

How was the initial setup?

The initial setup is straightforward. 

What other advice do I have?

Overall, I would rate the solution a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Updated: August 2025
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Buyer's Guide
Download our free Aruba Access Points Report and get advice and tips from experienced pros sharing their opinions.