Aruba Airwave Reviews

Aruba Airwave provides strong ROI and technological longevity. It enhances troubleshooting efficiency, allowing staff to resolve issues faster. Organizations benefit from consistent engineering experiences, reducing the need for extensive training. Though ROI is challenging to quantify precisely, users report significant time and cost savings, with a potential 50% cost reduction. Some see ROI within three years despite higher hardware costs, while others have not yet observed benefits, particularly with older versions like 8.2.2.

Enterprise buyers generally find Aruba Airwave's pricing competitive, yet opinions are mixed. Some appreciate the affordability compared to Cisco, although licensing complexity and annual costs can be concerns. Pricing differs based on environment size, device quantity, and desired support years, with solutions varying for large and small institutions. While some find it costly, others rate pricing positively, emphasizing device-based licensing that requires one license per device, often describing the solution as more manageable than alternatives.

• "Aruba Airwave is an expensive solution."
• "The tool is expensive. If one is bad or expensive, and ten is very good or cheap, I rate the product's price as a six."
• "The licensing is on an yearly basis."

Aruba Airwave is primarily utilized for managing and monitoring networks, particularly in fields like healthcare, finance, and education. It offers visibility, controls access points, provides comprehensive reporting, and manages Wi-Fi solutions. Organizations use it to transform wireless networks, gaining insights into network health and performance. Although it supports multiple vendors, it's powerful for high-density deployments, allowing simultaneous management of diverse network devices and enhancing configuration and RF tweaking.

Aruba Airwave's customer service and technical support generally receive positive feedback. Users appreciate quick escalation and experienced personnel. While some mention longer escalation times compared to Cisco, they still value the support provided. Some users highlight challenges with integration issues, but find support satisfactory once contacted. Feedback ranges from ratings like eight to ten, indicating strong technical assistance, with some mentioning good communication from specific representatives. Users acknowledge specific instances where customers felt support could be better aligned with high expectations.

Aruba Airwave's initial setup is generally easy and straightforward, taking from 30 minutes to two hours. It is recommended to read the manual before installation. Deployment can vary from half a day to two days depending on experience and the size of the network. Only minimal staff is needed for setup and maintenance. Experienced users rate the process highly, though new users might require some time to understand it fully.

Aruba Airwave is highly scalable, supporting thousands of users and integrating well with existing networks. Scalability is based on licensing per device, making it suitable for both medium and large enterprises. Users highlight efficient scaling with adequate hardware, including increased processors, and expansion capabilities within organizations. Many users rate it between eight to ten for scalability. Although some organizations are shifting to other solutions, most find it adequately supports their network requirements.

Users report Aruba Airwave as reliable, with ratings often reaching nine or ten out of ten for stability. Some experience occasional performance issues, particularly when many devices connect to one access point. A few note downtime in AWS-hosted versions, impacting its dependability. Despite these minor issues, most users find it stable and effective for monitoring without noticeable bugs, and it integrates well with other technologies. Users appreciate its hands-off operation.