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it_user351537 - PeerSpot reviewer
Senior Systems Engineer at a consultancy with 10,001+ employees
Real User
The reporting facility of the product helps me to identify problematic jobs in the environment. The graphical interface is not 24/7 for us.

What is most valuable?

It provides us with reliable scheduling of various business workloads. There are various service-level agreements, such as payroll, that need to be met at a certain period of time and if they're not met, there's going to be trouble. The reporting facility of the product helps me to identify problematic jobs in the environment.

What needs improvement?

The reliability issues need to be resolved. We have some patches that need to be applied and that's our next step to trying to get this thing resolved. In particular, one of the issues is licensing, so that could become a real problem for you if you're in a very large environment. It could get very costly if you want to scale this product out. It will scale, technically, but licensing may prevent that from happening.

I'd also like better reporting and a better UI.

What do I think about the stability of the solution?

It has issues and is not entirely stable. For example, the graphical interface is not 24/7 for us.

What do I think about the scalability of the solution?

Just 8-10 people are using it as we're not a big shop.

Buyer's Guide
AutoSys Workload Automation
May 2025
Learn what your peers think about AutoSys Workload Automation. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,604 professionals have used our research since 2012.

How are customer service and support?

I have some of the other team members handle technical issues as it takes a lot of time to diagnose stuff. If I can't get past an issue, I turn it over to one of the other guys and let them work on it. But, no, I have not dealt with CA in their support infrastructure.

How was the initial setup?

I was not involved in the setup. I'm relatively new with the company, but have a lot of experience with scheduling.

Which other solutions did I evaluate?

For the most part it compares similarly to IBM and they each have their pluses and minuses. They both scale out and they're both found in very large environments.

What other advice do I have?

One piece of advice I can give is training. You need to have some sort of a background in this in order to use this product effectively. If you're not trained up, you're not going to be successful with it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user289056 - PeerSpot reviewer
it_user289056Enterprise IT Management Consultant with 51-200 employees
Vendor

A somewhat surprising review...

CA WAAE will easily scale up to 50,000 jobs a day per single instance and more if the jobs starts are relatively evenly distributed in time. The vendor claim and a quarter of a million with the recent service pack3 improvements (not verified) which introduce new threads for handling agent communications.
The UI (WCC) is relatively poor but will scale up to tens of concurrent users and hundreds of defined views (we have over 300 defined users and over 100 jobflow views per instance). A lot of development effort has been spent by the vendor to improve the UI and this is still on-going. The UI is 24/7, the issues are elsewhere.
Bear in mind that the strength of of CA WAAE (Autosys) is its relative simplicity, which enables both administrators and end users to get up to speed with it quickly and start getting value from it in a matter of days. Therefore it is logical the that UI is always going to be somewhat less rich than some more complex and feature rich products.
As far as stability, yes there are some issues: not so with the UI though but with the application server. Also the security module (EEM) cluster failover seems somewhat unreliable and prone to corruption (for instance if you run out of disk space the settings will get corrupt as some xml settings file get clobbered).
The built-in application cluster is old fashion and a bit slow to fail over. More modern technologies should be considered for resilience.
Re. SLA and deadline monitoring, the base product does lack functionality although the reviewer suggests otherwise. Some useful improvements are in the road map but more importantly this aspect if very well covered by complementary products such as iDash or JAWS.
Lastly on the licencing aspect, this is obviously a matter between the vendor and one's organisation but be informed that there is nothing in the product that will block or preempt any functionality based on licence (expiration or limit etc.), except for some of the advanced agents plugins which do not come out of the box and need to be purchased separately.

I hope this helps

PeerSpot user
Batch Scheduling Specialist at a insurance company with 5,001-10,000 employees
Video Review
Real User
Helps us watch for data set triggers.

What is most valuable?

The most valuable features are helping to schedule jobs and helping to watch for data set triggers.

How has it helped my organization?

A benefit of the solution is scheduling multiple jobs. We run 5,000 jobs a day, so it helps us to keep all of that in order; keep all the dependencies, everything, flowing in the right direction; any kind of events, getting all those alerts and anything that could help with making things faster; not keeping anything behind.

What needs improvement?

  • Maybe just new ways to schedule things
  • Maybe a little bit more options for scheduling
  • More keywords

Things like that. That would help.

What do I think about the stability of the solution?

It's very reliable. I haven't had a lot of problems with it; working through the schedule; making changes; simulating; making things work.

How are customer service and technical support?

We've had a couple problems and we've written in to them or called in to them, and they have been very responsive, helping us solve the problems. It might take a day or two, or a week, but they're always very helpful.

Recently, we had a problem with our WOBTRIGs failing because the servers and different things were having updates to them, and it would be pulled away from workload automation.

Kiki actually helped us to put some more information in to restart the WOBTRIGs more than just once and that was all we were doing. Since we've put that into our product, we have not had any more abends with this.

Which solution did I use previously and why did I switch?

We knew it was time to invest in a new solution because we were having multiple abends every day. We were having like 5-10 abends every day, and we would have to restart them continuously. We talked to CA support, and they were telling us that that's not right and that we needed to add some new parameters to help with this process. We thought it was something on our side, and we did check with our guys on our floors with the different windows, the different agents. It turned out it was just something that could be fixed in ESP.

How was the initial setup?

Anything new is a little bit complex. It's a great tool, now that I've learned it; just at first, just the learning curve of learning the tool; doing some things wrong, but it is a great tool and it has helped us; a lot better than our previous scheduler.

Which other solutions did I evaluate?

The management went out and looked at different tools and brought them in, and we looked at different things because we were wanting to run across multiple platforms. TWS couldn't do that. It was mainly a mainframe and when we were really branching out to the different distributed platforms, we needed a tool that would cover all of them and ESP was that.

What other advice do I have?

My advice to others depends on what they're looking for, too, in a tool. If they need something like we did to go across multiple platforms, I think it's great, but I have nothing to compare it to except TWS. But I think this is a great tool, and I think it solves the problem for us anyway. It's a great tool.

It's a great tool. I really like working with it. Now that we've got it and had it, it's very easy to use. I think it's easy for other people to use, too, because we had to work a lot of kinks out at first. A lot of our stuff came straight from TWS over to CA, and we just did a transition of straight over. We didn't rework the whole schedule, so we did have to work out some problems with it just to begin with. Now that we've got things smoothed out, it's great.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
AutoSys Workload Automation
May 2025
Learn what your peers think about AutoSys Workload Automation. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,604 professionals have used our research since 2012.
it_user558255 - PeerSpot reviewer
Mainframe System Administrator II at a financial services firm with 1,001-5,000 employees
Real User
Stable solution that uses scheduling to meet SLAs. Keeps product data flowing and jobs running without downtime.

What is most valuable?

The valuable features are stability, ease of use, and the use of scheduling. Our company processes approximately 200,000 jobs a day through this product. The product is very stable and stays up.

How has it helped my organization?

The solution helps us meet our SLAs. It helps us keep the product data flowing and the jobs running without down time.

What needs improvement?

There is always something that can be improved, but I do like this product. It is a good product. The DevOps are there to move the tool into the future. The new path is mainframe modernization. That's where we'll be headed with this product.

What do I think about the stability of the solution?

In terms of stability, it’s pretty much always up. The solution stays running. We do have our company-wide scheduled outages, but that's the only time it comes down at this point. We are working towards a better solution for constantly being up and CA is working with us on that. We just converted to version 12, and that's a step in the direction of keeping the solution up.

What do I think about the scalability of the solution?

The solution is scalable. They are creating products to help us use GUI interfaces. They are helping us to monitor the system better and keep it going.

How is customer service and technical support?

I have used technical support, and I would rate them at 10/10. I love the guys there. I know them and they know me. They're very easy to work with. I can speak for this product and say that they know their product and they're there to answer our questions when we need them. If we have an issue, they are there.

How was the initial setup?

I can’t speak much for the initial setup. I just upgraded to version 12 and it was spot on. They had the procedures and jobs in place and I just created my own procedures for my environment. I had no issues.

What other advice do I have?

We have a saying at work, "If there is an issue, CA 7 is the victim, not the cause." This tool is a pretty stable product.

When choosing a vendor, I look for customer service. I want them to be there when I need them. I'm not going to say that they have to have a big name, but I guess cost is a factor as well. Cost is always important. I think cost and customer service are the best things. Those are the most important factors. I need someone to be there when I have an issue, and I need personal assistance to stay up and running.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Senior Associate - HR at State Street Corporation
Real User
Reliable, scalable, and good support
Pros and Cons
  • "AutoSys Workload Automation is scalable."
  • "AutoSys Workload Automation could improve the integration."

What is our primary use case?

AutoSys Workload Automation can be deployed on the cloud and on-premise. We have some file storage in the cloud.

What needs improvement?

AutoSys Workload Automation could improve the integration.

For how long have I used the solution?

I have been using AutoSys Workload Automation for five years.

What do I think about the stability of the solution?

The stability of AutoSys Workload Automation is good.

What do I think about the scalability of the solution?

AutoSys Workload Automation is scalable.

How are customer service and support?

I have used the support from AutoSys Workload Automation and my experience was good.

Which solution did I use previously and why did I switch?

We previously used our own similar solution prior to using AutoSys Workload Automation.

How was the initial setup?

The initial setup of AutoSys Workload Automation was straightforward. Based on the feature requirements for the use case we deployed the solution.

What about the implementation team?

We used a consultant for the deployment of the solution.

What's my experience with pricing, setup cost, and licensing?

There is an annual license to use AutoSys Workload Automation.

I rate the price of AutoSys Workload Automation a four out of five.

What other advice do I have?

I recommend this solution to others.

I rate AutoSys Workload Automation an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1729491 - PeerSpot reviewer
Executive Director at a financial services firm with 1,001-5,000 employees
Real User
Mature, reliable, scalable, and helpful for orchestrating jobs
Pros and Cons
  • "It is very valuable for us when we are trying to arrange or orchestrate jobs into a system. It is helpful for triggering jobs for a scheduled task."
  • "We are trying to see if we can use this from a cloud perspective with AWS, Azure, and other clouds, but it seems that there is no cloud integration in this product. We would like to see cloud integration. We are very pleased with this solution, but we are moving our application to the cloud, and we found out that it doesn't support any cloud features. So, we are trying to find a replacement."

What is our primary use case?

We use AutoSys to run our scheduled jobs. In terms of the version, I am probably using version 14.

How has it helped my organization?

This type of tool is essential for a data group in terms of how we pick up data from different things and vendors, and how we set up the workflows to do all the jobs. Without it, we can't imagine how we would run all the jobs. If we need something to run on a daily basis, we can use AutoSys to fully automate it. We don't need to have a dedicated resource to look at a job and ensure that it is completed. AutoSys simplifies our life.

What is most valuable?

It is very valuable for us when we are trying to arrange or orchestrate jobs into a system. It is helpful for triggering jobs for a scheduled task.

What needs improvement?

We are trying to see if we can use this from a cloud perspective with AWS, Azure, and other clouds, but it seems that there is no cloud integration in this product. We would like to see cloud integration. We are very pleased with this solution, but we are moving our application to the cloud, and we found out that it doesn't support any cloud features. So, we are trying to find a replacement.

For how long have I used the solution?

I've been using this solution for more than 10 years.

What do I think about the stability of the solution?

It is quite mature. It is pretty good.

What do I think about the scalability of the solution?

We are using AutoSys for very large-scale deployment, and it is very scalable. It is capable of handling 10,000 jobs on a daily basis. It is very good.

We have more than a hundred users, and it is being used at the corporate level. We are trying to use something like this in the cloud. I don't think we are going to expand the usage of AutoSys because we are thinking of moving to the cloud. We are trying to see which solutions provide similar functionality but support the cloud environment.

How are customer service and support?

Their support is very standardized. The application has been out there for quite a long time, and the skillset is generally available in the market.

It is a very mature product, and we require very little support. I don't remember ever contacting their customer support or client support team for any major issues or downtimes.

Which solution did I use previously and why did I switch?

I have been using this solution from day one in this organization.

How was the initial setup?

It depends on the experience. For me, it is very straightforward. In a simple setup, you set up a server, a database, and an agent, and you are ready to go. In a complicated setup, you have to set up high availability, virtual machines clusters, etc.

We have a dedicated group to handle all top-level applications. This is relatively straightforward for them. From planning to implementation and getting it into the production environment, it takes a month or two.

What about the implementation team?

We did it ourselves. To get it rolling and to maintain it, we have a very small team with less than five people. They are just regular developers.

What other advice do I have?

This product has been bought by Broadcom, and Broadcom does not have enough dedicated resources to further develop this product. I don't see any major features, versions, or functions being added to this product in the future. I don't think the vendors would be willing to spend resources on top of it.

I would rate it a nine out of 10. We really like the product and its functions. It works, and we like its stability, scalability, and robustness. It is a very reliable product, but it lacks future enhancements. We haven't heard of any cloud initiative for this product.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technology Director at The Travelers Companies, Inc.
Real User
The web UI is beneficial and the granular security policies allow us to cover all of our audit requirements
Pros and Cons
  • "The web UI is beneficial and the granular security policies allow us to cover all of our audit requirements."
  • "Performance improvements in the UI would be appreciated."
  • "It lacks support and integration with cloud computing platforms."

What is our primary use case?

We primarily use CA Workload Automation AE for batch management processing throughout the organization.

How has it helped my organization?

The tool provides added flexibility for our customers while maintaining our required control points. 

What is most valuable?

The web UI is beneficial and the granular security policies allow us to cover all of our audit requirements. 

What needs improvement?

Performance improvements in the UI would be appreciated. It lacks support and integration with cloud computing platforms.

For how long have I used the solution?

More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultant at a financial services firm with 1,001-5,000 employees
Consultant
It is stable, it works, and it does what it is supposed to
Pros and Cons
  • "The aggregator reporting utility which tells us our throughput in lag and latency."
  • "It is stable, it works, and it does what it is supposed to."
  • "​A better graphical user interface, because we have a lot of people using the client utility, and we want to get them away from that.​"
  • "Some support issues need to be addressed, but not through email, through personal contact via phone or WebEx."
  • "Ease of implementation for upgrades."

What is our primary use case?

We run Automator processes and applications, so we use AutoSys for batch processes. This is pretty much it.

It works well. It has its issues, but we work with support to resolve our issues and get them taken care of in a timely manner.

How has it helped my organization?

We are able to process hundreds of thousands of jobs a month. It is pretty good. We have failover, so we maintain continuous uptime. 

What is most valuable?

Probably WCC. The aggregator reporting utility which tells us our throughput in lag and latency. 

What needs improvement?

  • A better graphical user interface. We have a lot of people using the client utility, and we want to get them away from that. It needs to be easier to use, quicker, and more user-friendly.
  • Ease of implementation for upgrades. 
  • Some support issues need to be addressed. Not through email, but through personal contact via phone or WebEx.

What do I think about the stability of the solution?

It seems pretty stable. We have had issues in the past and we have worked through support to minimize any downtime. Again, with the failover solution, we are able to stay working 24/7. 

What do I think about the scalability of the solution?

It seems to be there. I think we have some issues that we need to address with lag and latency. We have two instances of production AutoSys and we want to collapse that into one, so we want to work with CA to figure out a better solution of how to use the single instance to process all our workload.

How is customer service and technical support?

Technical support has been very responsive to our needs and helped where we have needed help.

How was the initial setup?

I was not involved in the initial setup. We did do a migration recently, which I worked on. That included setting up a new environment to move our workload from an older, unsupported version to the newer version. The sales and support team and technical teams were responsive and answered every question when I needed assistance.

What other advice do I have?

It is stable, it works, and it does what it is supposed to. I would recommend this solution.

Most important criteria when selecting a vendor: support. Providing knowledge and giving us the ability to address any issues or problems of the software.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
SrITInfr9969 - PeerSpot reviewer
Sr IT Infrastructure Analyst at a healthcare company with 10,001+ employees
Real User
Flexibility of scheduling jobs in PDS members, not a database, gives so many more options
Pros and Cons
  • "The customized views that each individual can create, and views that can be made free-form, makes this very popular with the programmers."
  • "It gives us flexibility when doing releases. We can make changes for one day in a PDS member, since we stage our jobs by date, and the next day the normal job definitions are run."
  • "The GUI/Workstation is weak and needs to be improved. CA is working on this right now."

What is our primary use case?

We needed to replace Allen Systems Zeke/Zebb back in 2000, since the product was not being updated anymore. ESP met our needs.

How has it helped my organization?

It gives us flexibility when doing releases. We can make changes for one day in a PDS member, since we stage our jobs by date, and the next day the normal job definitions are run.

What is most valuable?

Flexibility of scheduling jobs in PDS members, and not a database, gives you so many more options. ESP is a solid product and works extremely well, it's very reliable. Enhancements are always being added with new features.

You can add jobs/applications/agents in ESP very quickly; it just takes minutes to do.

What needs improvement?

The GUI/Workstation is weak and needs to be improved. CA is working on this right now; the web based GUI is in beta mode at this time.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

ESP is rock solid. It is as reliable as it gets.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

Technical support, when it was Cybermation, was much more solid. Now that it's CA, at times the support is excellent and other times it’s not as good.

Which solution did I use previously and why did I switch?

Allen Systems Zeke/Zebb had issues, and was being sold to different companies at the time. The product did not move forward.

How was the initial setup?

We had Cybermation come in-house to work with us, in doing the conversion back in 2001. It took about one year to convert all of our systems.

What's my experience with pricing, setup cost, and licensing?

CA pricing has been a problem, and not looked upon favorably here at all.

Which other solutions did I evaluate?

What other advice do I have?

CA ESP is a solid product and very easy to use. It allows you to be very creative in what you do. It is well liked here and is very easy to learn. The customized views that each individual can create, and ones that can be made free-form, makes this very popular with the programmers.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free AutoSys Workload Automation Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
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Workload Automation
Buyer's Guide
Download our free AutoSys Workload Automation Report and get advice and tips from experienced pros sharing their opinions.