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PeerSpot user
Enterprise IT Management Consultant with 51-200 employees
Vendor
Granular Security enables self-service role-based access. There are still too many screens and the use cases need to be handled in a more "compact" way.

What is our primary use case?

A strong aspect of our current use case is to provide integration with the Zeke mainframe scheduler and enable cross platform job dependencies between the two worlds.

How has it helped my organization?

Self-Service can enable the support team to move from being a bottleneck to being the go-to team for expertise and advice and to focus on maintaining the infrastructure.

What is most valuable?

Granular Security enables self-service role-based access. JIL language is always a big accelerator for creating/editing job flows efficiently.

Great at handling timezones and daylight savings adjustments.

What needs improvement?

Despite the commitment of the development team to improve the UI since version 11.3, the WCC module still lacks true quality. There are still too many screens and the use cases need to be handled in a more "compact" way. I have not seen the v12 product yet.

Note that this product is now a legacy product with a dwindling user base and support.

Do not consider for a green site implementation

Buyer's Guide
AutoSys Workload Automation
June 2025
Learn what your peers think about AutoSys Workload Automation. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.

For how long have I used the solution?

We've been using v11.3.6 for years, and the tool in general since 2006.

What do I think about the stability of the solution?

We've had no issues with the stability.

What do I think about the scalability of the solution?

We've had no trouble scaling it for our needs.

How are customer service and support?

Customer Service:

The user conference used to be a great way to catch the attention of the development and product management team. Sadly, these are a thing of the past.

Technical Support:

Technical support has noticeably gone down since the Broadcom takeover of CA. A lot of the knowledge base is now on line and the expectation is that users self-support with that. The level of depth that the support organisation provides is not as deep as previously. We have not experienced any emergency situations though, so can't comment on that.

How was the initial setup?

The initial setup was not hugely complicated, but do set aside four to six man-months if you are not using specialist services. The product does require some careful thinking around the High Availability and security sides. Thorough qualifications testing is recommended for a scheduler, too.

What about the implementation team?

If you don't buy competence, you will need to build it internally which takes time. The recent versions of the product are a lot more complex than the relatively simple 4.0.

What's my experience with pricing, setup cost, and licensing?

Legacy product with dwindling user base and support.

What other advice do I have?

Get some specialist help if you don't have internal knowledge.

This product is now legacy.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Lead Consultant at Infosys Technologies Ltd
Real User
It helped us schedule jobs to run on multiple servers based on the workload

What is our primary use case?

We have used batch job scheduling and ad-hoc jobs in DEV, QA, UAT, PREPROD, and production for tier-one sensitive applications.

How has it helped my organization?

It helped us to avoid manual error. It helped us to reduce the manual efforts also. Helped us by giving alerts for long running jobs.

What is most valuable?

Virtual machine usage: It helped us to schedule the job to run on multiple servers based on the workload. It is automatically taking care of workload balance based on configuration settings.

Calendar usage is also very useful. It allows us to use our own calendar.

What needs improvement?

  • It needs improvement in the high-availability side.
  • It needs improvement in WCC console and EEM console to make it user-friendly.

For how long have I used the solution?

More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
AutoSys Workload Automation
June 2025
Learn what your peers think about AutoSys Workload Automation. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
Reviewer7208 - PeerSpot reviewer
System Architect at a financial services firm with 51-200 employees
Real User
It enables us to improve our daily processing times. Tech support response times are slow.
Pros and Cons
  • "This solution enables us to improve our daily processing times. We can do everything faster than before we used this solution."
  • "It is a fairly stable solution."
  • "There is a slow response time by tech support. Unless, you say it's severity level one. That will give you a two hour timing window for them to call you. It doesn't really happen exactly in two hours, but they try."

What is our primary use case?

My primary use case for this solution is for production.

How has it helped my organization?

This solution enables us to improve our daily processing times. We can do everything faster than before we used this solution.

What needs improvement?

The installation process is complex, and is pretty archaic. The people who developed this had very little concern with GUI interface and it is all command line. Everything is K-space, and if you misspell a task by uppercase, lower case, etc. you just completely think that the task is different.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It is a fairly stable solution. I have not had any issue with it.

What do I think about the scalability of the solution?

It's pretty scalable, and ready for enterprise.

How is customer service and technical support?

There is a slow response time. Unless, you say it's severity level one. That will give you a two hour timing window for them to call you. It doesn't really happen exactly in two hours, but they try.

How was the initial setup?

The initial setup was complex. It had too many components. 

What's my experience with pricing, setup cost, and licensing?

It is an overpriced solution. 

What other advice do I have?

I would not say this is for a large shop, but for a small shop it is overpriced. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technology Director at The Travelers Companies, Inc.
Real User
The web UI is beneficial and the granular security policies allow us to cover all of our audit requirements
Pros and Cons
  • "The web UI is beneficial and the granular security policies allow us to cover all of our audit requirements."
  • "Performance improvements in the UI would be appreciated."
  • "It lacks support and integration with cloud computing platforms."

What is our primary use case?

We primarily use CA Workload Automation AE for batch management processing throughout the organization.

How has it helped my organization?

The tool provides added flexibility for our customers while maintaining our required control points. 

What is most valuable?

The web UI is beneficial and the granular security policies allow us to cover all of our audit requirements. 

What needs improvement?

Performance improvements in the UI would be appreciated. It lacks support and integration with cloud computing platforms.

For how long have I used the solution?

More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer897093 - PeerSpot reviewer
IT Process Automation Engineer with 1,001-5,000 employees
Real User
Provides us the ability to map logic using a scripting language
Pros and Cons
  • "Automic Automation Engine provides us the ability to map logic using a scripting language."
  • "We automate recurring processes, keeping track of IT processes controlled worldwide."
  • "We see improvement possibilities in the processing provision of predefined evaluations or individual objects, or in the Self Service portal, which can be used by any user to monitor objects or start objects."

What is our primary use case?

We use it as an IT process automation solution.

How has it helped my organization?

We automate recurring processes, keeping track of IT processes controlled worldwide.

What is most valuable?

We often have to implement complicated processes. Automic Automation Engine provides us the ability to map logic using a scripting language. We have an advantage where practically all automation problems can easily be implemented within the Automation Engine.

What needs improvement?

We see improvement possibilities in the processing provision of predefined evaluations or individual objects, or in the Self Service portal, which can be used by any user to monitor objects or start objects.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

We have had no issues.

What do I think about the scalability of the solution?

We have had no issues.

How are customer service and technical support?

Technical support is always very helpful, though we do not use it often. 

All our problems have been resolved so far. Tips have also been provided on how we can handle a problem.

Which solution did I use previously and why did I switch?

We had scheduled jobs on a mainframe system. By replacing the mainframe with a Unix system, we also changed the scheduler.

How was the initial setup?

The setup of the system was relatively easy. 

What about the implementation team?

We had good local support from Automic.

What's my experience with pricing, setup cost, and licensing?

Everyone has to decide for themselves which licensing model is best suited to their environment.

Which other solutions did I evaluate?

We evaluated between different scheduling systems. We finally decided on the Automic solution.

What other advice do I have?

Consult onsite support for the first implementation. Errors made at the beginning can only be corrected with great effort afterwards.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
StaffSys83e6 - PeerSpot reviewer
Staff Systems Engineer at a financial services firm with 10,001+ employees
Real User
Helps simplify cross-dependency between MVS and Open systems jobs
Pros and Cons
  • "It has helped to simplify cross-dependency between MVS and Open systems jobs."
  • "Reduce the number of operational files. This would make the job of a system programmer supporting ESP easier."

What is our primary use case?

Enterprise job scheduling.

How has it helped my organization?

It has helped to simplify cross-dependency between MVS and Open systems jobs.

Also adding new agents is easy, scheduling is easier and faster.

What is most valuable?

  • Enterprise cross-platform scheduling
  • MVS scheduling

We have couple of hundred thousand jobs scheduled monthly via ESP so it is critical.

What needs improvement?

Reduce the number of operational files. This would make the job of a system programmer supporting ESP easier. In the present design, there are too many operational files to maintain.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

I would rate them nine and a half out of 10. CA technical support is doing a great job.

Which solution did I use previously and why did I switch?

We had to choose an alternate scheduling tool.

How was the initial setup?

It is relatively simple.

What other advice do I have?

Great tool, excellent technical support, stable product.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user826599 - PeerSpot reviewer
Consultant with 1-10 employees
User
It has improved my organization by automating IT applications, but the WCC could be improved
Pros and Cons
  • "We use CA Workload Automation AE r11.3.6 to automate enterprise-wide scheduling and file transfers using an FTP plugin."
  • "It has improved my organization by automating IT applications."
  • "The WCC could be improved."

What is our primary use case?

We use CA Workload Automation AE r11.3.6 to automate enterprise-wide scheduling and file transfers using an FTP plugin.

How has it helped my organization?

It has improved my organization by automating IT applications. The solution is used to invoke scripts and batches across multiple systems and the dependency is managed.

What is most valuable?

Administering with the command line: The feature creates similar jobs in bulk using the command line.                                                                                                                                                               

What needs improvement?

  • Managing agents centrally (installing, changing configuration, starting and stopping, and upgrading).
  • The WCC could be improved.

For how long have I used the solution?

More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user814455 - PeerSpot reviewer
Senior Systems Programmer at a government with 5,001-10,000 employees
Real User
Calendaring for batch jobs to run on a schedule is what makes it valuable for us
Pros and Cons
  • "The ability to create calendars, calendering for batch jobs to run on a scheduled frequency."
  • "​The cross-platform arena, where you can run work on multiple platforms, needs improvement."

What is our primary use case?

We use it for batch processing. We're a service bureau, so a number of our customers contract with us to use it for mainframe batch processing.

How has it helped my organization?

There are certain batch jobs that need to run on a regular basis in order for our customers to receive reports and updates, and CA-7 provides that for us. So that improves the function of our agencies.

What is most valuable?

The ability to create calendars, calendaring for batch jobs to run on a scheduled frequency.

What needs improvement?

The cross-platform arena, where you can run work on multiple platforms, needs improvement.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Stability is a 10 out of 10.

What do I think about the scalability of the solution?

Scalability is a nine out of 10.

How are customer service and technical support?

Technical support is a 10 out of 10.

Which solution did I use previously and why did I switch?

We used punch cards back in 70s and 80s. This is the solution that took over from IBM punch cards.

How was the initial setup?

I did not do the initial setup.

What's my experience with pricing, setup cost, and licensing?

I certainly think the pricing is worth the value.

What other advice do I have?

Evaluate whether it performs all the functions you need for batch processing.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Download our free AutoSys Workload Automation Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
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Workload Automation
Buyer's Guide
Download our free AutoSys Workload Automation Report and get advice and tips from experienced pros sharing their opinions.