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reviewer958518 - PeerSpot reviewer
Architect & Technical Director at a tech consulting company with 11-50 employees
Real User
Top 5Leaderboard
Functions are easy to use, scalable, and good technical support
Pros and Cons
  • "The most valuable feature of this solution is the functions are easy to use."
  • "The solution could improve by having support for container environments."

What is our primary use case?

The solution can be used for scheduling workloads.

What is most valuable?

The most valuable feature of this solution is the functions are easy to use.

What needs improvement?

The solution could improve by having support for container environments.

For how long have I used the solution?

I have been using this solution for approximately 10 years.

Buyer's Guide
AutoSys Workload Automation
October 2025
Learn what your peers think about AutoSys Workload Automation. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
868,787 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

AutoSys Workload Automation is scalable.

I have many customers running this solution.

How are customer service and support?

The technical support has been good.

Which solution did I use previously and why did I switch?

I am using Stonebranch Universal Automation Center alongside this solution.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is reasonable and there is an annual license required.

What other advice do I have?

I evaluate AutoSys Workload Automation an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
PeerSpot user
Batch Scheduling DTS, Service Delivery Lead at a computer software company with 10,001+ employees
Real User
Top 20
Stable and scales well, but the graphical interface needs improvement
Pros and Cons
  • "AutoSys Workload Automation is a stable solution."
  • "The graphical interface can be improved."

What is our primary use case?

We are a system integrator and this is one of the products that we implement for our customers. AutoSys is primarily used for scheduling CP jobs, file transfer, and other miscellaneous jobs.

What needs improvement?

The graphical interface can be improved.

For how long have I used the solution?

I have been working with AutoSys Workload Automation for the past five years, but not on a regular basis.

What do I think about the stability of the solution?

AutoSys Workload Automation is a stable solution.

What do I think about the scalability of the solution?

This is a scalable product and we have about 50 users. We are planning to increase our usage in the future.

How are customer service and technical support?

Since Broadcom acquired this product, the technical support has not been as good. They should really be faster and more knowledgeable.

How was the initial setup?

The agent package and the other package should be more user-friendly to install.

What about the implementation team?

I provide support on this product for our customers.

What other advice do I have?

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
AutoSys Workload Automation
October 2025
Learn what your peers think about AutoSys Workload Automation. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
868,787 professionals have used our research since 2012.
it_user1353396 - PeerSpot reviewer
Technology Consultant (AWS Certified) at a computer software company with 10,001+ employees
Real User
A scalable solution for scheduling, initiating and executing business processes
Pros and Cons
  • "This solution has made my clients' workplaces a lot less labor-intensive."

    What is our primary use case?

    My clients mainly use this solution for server workloads — work process flows around the deployment of servers, etc

    How has it helped my organization?

    This solution has made my clients' workplaces a lot less labor-intensive.

    For how long have I used the solution?

    I have been using this solution for the past few months.

    What do I think about the stability of the solution?

    It is pretty stable from my understanding. I haven't heard any complaints about a run maintain.

    What do I think about the scalability of the solution?

    AutoSys Workload Automation is very scalable. My clients were mainly large organizations and they never had any complaints about the scalability.

    How are customer service and technical support?

    I never had to contact technical support so I cannot comment on that.

    How was the initial setup?

    The initial setup is quite straightforward.

    What's my experience with pricing, setup cost, and licensing?

    The pricing needs to be improved. Some of my client's complained that it was too expensive.

    What other advice do I have?

    My advice would be to negotiate thoroughly on the price.

    On a scale from one to ten, I would give this solution a rating of eight.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    Enterprise IT Management Consultant at a tech vendor with 51-200 employees
    Vendor
    Top 20
    Granular Security enables self-service role-based access. There are still too many screens and the use cases need to be handled in a more "compact" way.

    What is our primary use case?

    A strong aspect of our current use case is to provide integration with the Zeke mainframe scheduler and enable cross platform job dependencies between the two worlds.

    How has it helped my organization?

    Self-Service can enable the support team to move from being a bottleneck to being the go-to team for expertise and advice and to focus on maintaining the infrastructure.

    What is most valuable?

    Granular Security enables self-service role-based access. JIL language is always a big accelerator for creating/editing job flows efficiently.

    Great at handling timezones and daylight savings adjustments.

    What needs improvement?

    Despite the commitment of the development team to improve the UI since version 11.3, the WCC module still lacks true quality. There are still too many screens and the use cases need to be handled in a more "compact" way. I have not seen the v12 product yet.

    Note that this product is now a legacy product with a dwindling user base and support.

    Do not consider for a green site implementation

    For how long have I used the solution?

    We've been using v11.3.6 for years, and the tool in general since 2006.

    What do I think about the stability of the solution?

    We've had no issues with the stability.

    What do I think about the scalability of the solution?

    We've had no trouble scaling it for our needs.

    How are customer service and technical support?

    Customer Service:

    The user conference used to be a great way to catch the attention of the development and product management team. Sadly, these are a thing of the past.

    Technical Support:

    Technical support has noticeably gone down since the Broadcom takeover of CA. A lot of the knowledge base is now on line and the expectation is that users self-support with that. The level of depth that the support organisation provides is not as deep as previously. We have not experienced any emergency situations though, so can't comment on that.

    How was the initial setup?

    The initial setup was not hugely complicated, but do set aside four to six man-months if you are not using specialist services. The product does require some careful thinking around the High Availability and security sides. Thorough qualifications testing is recommended for a scheduler, too.

    What about the implementation team?

    If you don't buy competence, you will need to build it internally which takes time. The recent versions of the product are a lot more complex than the relatively simple 4.0.

    What's my experience with pricing, setup cost, and licensing?

    Legacy product with dwindling user base and support.

    What other advice do I have?

    Get some specialist help if you don't have internal knowledge.

    This product is now legacy.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    Lead Consultant at Infosys Technologies Ltd
    Real User
    It helped us schedule jobs to run on multiple servers based on the workload

    What is our primary use case?

    We have used batch job scheduling and ad-hoc jobs in DEV, QA, UAT, PREPROD, and production for tier-one sensitive applications.

    How has it helped my organization?

    It helped us to avoid manual error. It helped us to reduce the manual efforts also. Helped us by giving alerts for long running jobs.

    What is most valuable?

    Virtual machine usage: It helped us to schedule the job to run on multiple servers based on the workload. It is automatically taking care of workload balance based on configuration settings.

    Calendar usage is also very useful. It allows us to use our own calendar.

    What needs improvement?

    • It needs improvement in the high-availability side.
    • It needs improvement in WCC console and EEM console to make it user-friendly.

    For how long have I used the solution?

    More than five years.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Reviewer7208 - PeerSpot reviewer
    System Architect at a financial services firm with 51-200 employees
    Real User
    It enables us to improve our daily processing times. Tech support response times are slow.
    Pros and Cons
    • "This solution enables us to improve our daily processing times. We can do everything faster than before we used this solution."
    • "It is a fairly stable solution."
    • "There is a slow response time by tech support. Unless, you say it's severity level one. That will give you a two hour timing window for them to call you. It doesn't really happen exactly in two hours, but they try."

    What is our primary use case?

    My primary use case for this solution is for production.

    How has it helped my organization?

    This solution enables us to improve our daily processing times. We can do everything faster than before we used this solution.

    What needs improvement?

    The installation process is complex, and is pretty archaic. The people who developed this had very little concern with GUI interface and it is all command line. Everything is K-space, and if you misspell a task by uppercase, lower case, etc. you just completely think that the task is different.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    It is a fairly stable solution. I have not had any issue with it.

    What do I think about the scalability of the solution?

    It's pretty scalable, and ready for enterprise.

    How is customer service and technical support?

    There is a slow response time. Unless, you say it's severity level one. That will give you a two hour timing window for them to call you. It doesn't really happen exactly in two hours, but they try.

    How was the initial setup?

    The initial setup was complex. It had too many components. 

    What's my experience with pricing, setup cost, and licensing?

    It is an overpriced solution. 

    What other advice do I have?

    I would not say this is for a large shop, but for a small shop it is overpriced. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Technology Director at The Travelers Companies, Inc.
    Real User
    The web UI is beneficial and the granular security policies allow us to cover all of our audit requirements
    Pros and Cons
    • "The web UI is beneficial and the granular security policies allow us to cover all of our audit requirements."
    • "Performance improvements in the UI would be appreciated."
    • "It lacks support and integration with cloud computing platforms."

    What is our primary use case?

    We primarily use CA Workload Automation AE for batch management processing throughout the organization.

    How has it helped my organization?

    The tool provides added flexibility for our customers while maintaining our required control points. 

    What is most valuable?

    The web UI is beneficial and the granular security policies allow us to cover all of our audit requirements. 

    What needs improvement?

    Performance improvements in the UI would be appreciated. It lacks support and integration with cloud computing platforms.

    For how long have I used the solution?

    More than five years.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer897093 - PeerSpot reviewer
    IT Process Automation Engineer with 1,001-5,000 employees
    Real User
    Provides us the ability to map logic using a scripting language
    Pros and Cons
    • "Automic Automation Engine provides us the ability to map logic using a scripting language."
    • "We automate recurring processes, keeping track of IT processes controlled worldwide."
    • "We see improvement possibilities in the processing provision of predefined evaluations or individual objects, or in the Self Service portal, which can be used by any user to monitor objects or start objects."

    What is our primary use case?

    We use it as an IT process automation solution.

    How has it helped my organization?

    We automate recurring processes, keeping track of IT processes controlled worldwide.

    What is most valuable?

    We often have to implement complicated processes. Automic Automation Engine provides us the ability to map logic using a scripting language. We have an advantage where practically all automation problems can easily be implemented within the Automation Engine.

    What needs improvement?

    We see improvement possibilities in the processing provision of predefined evaluations or individual objects, or in the Self Service portal, which can be used by any user to monitor objects or start objects.

    For how long have I used the solution?

    More than five years.

    What do I think about the stability of the solution?

    We have had no issues.

    What do I think about the scalability of the solution?

    We have had no issues.

    How are customer service and technical support?

    Technical support is always very helpful, though we do not use it often. 

    All our problems have been resolved so far. Tips have also been provided on how we can handle a problem.

    Which solution did I use previously and why did I switch?

    We had scheduled jobs on a mainframe system. By replacing the mainframe with a Unix system, we also changed the scheduler.

    How was the initial setup?

    The setup of the system was relatively easy. 

    What about the implementation team?

    We had good local support from Automic.

    What's my experience with pricing, setup cost, and licensing?

    Everyone has to decide for themselves which licensing model is best suited to their environment.

    Which other solutions did I evaluate?

    We evaluated between different scheduling systems. We finally decided on the Automic solution.

    What other advice do I have?

    Consult onsite support for the first implementation. Errors made at the beginning can only be corrected with great effort afterwards.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Buyer's Guide
    Download our free AutoSys Workload Automation Report and get advice and tips from experienced pros sharing their opinions.
    Updated: October 2025
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    Workload Automation
    Buyer's Guide
    Download our free AutoSys Workload Automation Report and get advice and tips from experienced pros sharing their opinions.