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PeerSpot user
Enterprise IT Management Consultant with 51-200 employees
Vendor
Granular Security enables self-service role-based access. There are still too many screens and the use cases need to be handled in a more "compact" way.

What is our primary use case?

A strong aspect of our current use case is to provide integration with the Zeke mainframe scheduler and enable cross platform job dependencies between the two worlds.

How has it helped my organization?

Self-Service can enable the support team to move from being a bottleneck to being the go-to team for expertise and advice and to focus on maintaining the infrastructure.

What is most valuable?

Granular Security enables self-service role-based access. JIL language is always a big accelerator for creating/editing job flows efficiently.

Great at handling timezones and daylight savings adjustments.

What needs improvement?

Despite the commitment of the development team to improve the UI since version 11.3, the WCC module still lacks true quality. There are still too many screens and the use cases need to be handled in a more "compact" way. I have not seen the v12 product yet.

Note that this product is now a legacy product with a dwindling user base and support.

Do not consider for a green site implementation

Buyer's Guide
AutoSys Workload Automation
May 2025
Learn what your peers think about AutoSys Workload Automation. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,604 professionals have used our research since 2012.

For how long have I used the solution?

We've been using v11.3.6 for years, and the tool in general since 2006.

What do I think about the stability of the solution?

We've had no issues with the stability.

What do I think about the scalability of the solution?

We've had no trouble scaling it for our needs.

How are customer service and support?

Customer Service:

The user conference used to be a great way to catch the attention of the development and product management team. Sadly, these are a thing of the past.

Technical Support:

Technical support has noticeably gone down since the Broadcom takeover of CA. A lot of the knowledge base is now on line and the expectation is that users self-support with that. The level of depth that the support organisation provides is not as deep as previously. We have not experienced any emergency situations though, so can't comment on that.

How was the initial setup?

The initial setup was not hugely complicated, but do set aside four to six man-months if you are not using specialist services. The product does require some careful thinking around the High Availability and security sides. Thorough qualifications testing is recommended for a scheduler, too.

What about the implementation team?

If you don't buy competence, you will need to build it internally which takes time. The recent versions of the product are a lot more complex than the relatively simple 4.0.

What's my experience with pricing, setup cost, and licensing?

Legacy product with dwindling user base and support.

What other advice do I have?

Get some specialist help if you don't have internal knowledge.

This product is now legacy.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user796224 - PeerSpot reviewer
Workload Automation Scheduler at a financial services firm with 1,001-5,000 employees
Real User
Streamlines job submission and reduces the possibility of scheduling errors
Pros and Cons
  • "The scheduling feature allows us to know when jobs are going to run and makes sure they run in the order needed."
  • "Without this product we would have to manually submit jobs and it would take longer. There would also be a much greater possibility of jobs running wrong and/or not at the right time."
  • "Because this product only computes processing days, it is hard when things need to be scheduled according to non-processing days."
  • "Some of the reports are either a bit hard to understand or don’t give you what you might expect to see."

How has it helped my organization?

Without this product we would have to manually submit jobs and it would take longer. There would also be a much greater possibility of jobs running wrong and/or not at the right time.

What is most valuable?

The scheduling feature allows us to know when jobs are going to run and makes sure they run in the order needed.

What needs improvement?

Because this product only computes processing days, it is hard when things need to be scheduled according to non-processing days. 

Some of the reports are either a bit hard to understand or don’t give you what you might expect to see.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

Tech support is excellent, especially if you have a problem that gets bumped to level-two people. The level-two people are great at figuring out what happened and what you do next.

Which solution did I use previously and why did I switch?

We switched from Burroughs to IBM, previously.

How was the initial setup?

Complex, but we have a complex schedule.

What's my experience with pricing, setup cost, and licensing?

I’m not involved in this aspect.

Which other solutions did I evaluate?

Yes, IBM’s solution.

What other advice do I have?

Get on the community. Ask questions.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
AutoSys Workload Automation
May 2025
Learn what your peers think about AutoSys Workload Automation. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,604 professionals have used our research since 2012.
PeerSpot user
Technology Operations Director at a insurance company with 1,001-5,000 employees
Real User
Top 20
Some of the valuable features are the automation of patch process and reporting. SQL server clustering is not supported.
Pros and Cons
  • "Automation of patch process."
  • "SQL server clustering is not supported."

What is most valuable?

  • Automation of patch process
  • SQL integration
  • Reporting

How has it helped my organization?

It has improved our organization by automating processes in a centralized platform. We are more productive and we can provide a better value to the business.

What needs improvement?

SQL server clustering is not supported.

For how long have I used the solution?

We have been using the product for seven years.

What do I think about the stability of the solution?

Maintenance to the database must be performed to prevent stability issues.

What do I think about the scalability of the solution?

We did not encounter any issues with scalability.

How are customer service and technical support?

The technical support is good.

Which solution did I use previously and why did I switch?

We previously used SQL but that solution is very limited.

How was the initial setup?

The setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

Validate how many agents you need beforehand.

Which other solutions did I evaluate?

We evaluated JAMS.

What other advice do I have?

I recommend that they evaluate a high availability infrastructure.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user353991 - PeerSpot reviewer
Associate Director / Global Technology Services at a financial services firm with 1,001-5,000 employees
Real User
It's our hub for all our job scheduling, so basically everything we do goes through there.

Valuable Features

It's a pretty solid product. The stability of it is probably its best feature. Also, the newer versions are going to have extended job numbers.

Improvements to My Organization

It's our hub for all our job scheduling, so basically everything we do goes through there.

Room for Improvement

Upgrades to the GUI interface would be probably one of the biggest things they could do to improve. With the up and coming youth of today, they want to be on a GUI instead of on a mainframe, so a better GUI interface would probably be the best upgrades they've had. Plus the CLI could be improved.

Deployment Issues

We've had no issues with deployment since implementing it.

Stability Issues

One of the biggest strengths is the stability of the product.

Scalability Issues

No, not really. We've had no issues with scaling it.

Customer Service and Technical Support

Technical support is very good. They're always on top of things.

Other Solutions Considered

My advice would be to compare CA to BMC. We did, and found CA to be the better product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user350691 - PeerSpot reviewer
Senior Manager - Application Operations Shared Services - Scheduling & File Transfer with 501-1,000 employees
Vendor
We have a robust architecture that runs over 10,000 jobs a day. I'd like to see iDASH integration with monitoring, but I believe that's coming.

Valuable Features

In our current environment, we have a large community of users. So Workload Automation helps us with our complex job scheduling with automating placements.

Improvements to My Organization

I believe it's a mission-critical application that is required within the company because everything requires to be scheduled. Everything needs to move. In today's economy, everything is 365-24/7.

In all aspects of the company, whether you're in the actual trading or in the wholesale or retail space, you're our internal client and we treat you like a customer. Ultimately, we're in operations.

Room for Improvement

It needs more complex scheduling capabilities on the end points. For that to happen, you really need the next version of AutoSys that has the ability to do that. We used it as an opportunity to test out what that next version going to look like, so when we deployed enterprise-wide, we had a little bit of understanding of how it's going to work.

Also, it shouldn't take longer than six months to do a deployment. I heard good things about being portable, meaning CA is able to introduce a lot of agents as packages on top of your existing environment that you're going to add. That's some of the good things that I'm hearing and I'm looking forward to seeing those because our business requirements always expand.

I'd also like to see iDASH integration with monitoring, which I think is up and coming.

Use of Solution

I've used it for almost 3 years.

Deployment Issues

I've had no issues deploying it.

Stability Issues

We've had stability issues, but CA's pretty prompt about fixing things for us. We've had commonly-known bugs that are fixed after an upgrade.

Scalability Issues

It's been scalable. Architecture-wise, it's pretty robust, and we've been able to work it out with CA. We run over 10,000 jobs a day.

Customer Service and Technical Support

Technical support is relatively on the upper hand of some of the companies that we deal with because we do have dealings with our account management team. When we have a major deployment, the support team is made fully aware of that. If, for example, if we're doing a deployment on the weekend, we have a 1-800 number that we can call. It's been great.

Initial Setup

For the original implementation, I wasn't involved, but we are moving to a newer release. We have built an environment where I was involved. Complexity-wise, it's more or less a specific business requirement that we needed.

Other Advice

At this moment, we've been pretty long-term customer with CA. I don't think there's any product out there that we're going to be willing to switch out at the moment, given what their customer base is, what the capabilities of the product and how it fits into our model.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user778509 - PeerSpot reviewer
Infrastracture Team Lead at a tech services company with 10,001+ employees
Real User
A user-friendly solution that has flexibility and the scalability which can be used from the back-end

What is our primary use case?

We use it for running jobs of workload automation, specifically bad jobs.

What is most valuable?

The flexibility and the scalability that it can be used from the back-end. It is very user friendly.

How has it helped my organization?

It is more scalable. We run around 100K jobs on a daily basis. To manage that much workload on the system, it is very reliable in terms of the uptime on the system.

What needs improvement?

The scalability could be improved upon. According to the roadmap, this should be addressed in upcoming features.

The emailing feature that we have, when there is a figure, you fill it in. This should be an emailing feature that is enabled.

What do I think about the stability of the solution?

It had downtime, but Sevis has been very supportive in that aspect.

We run about 100K jobs on a daily basis, so this adds up to having more critical customers in terms of reliability.

How is customer service and technical support?

We have used the Techno Global support when we have had issues. 

How was the initial setup?

I was not a part of the initial setup.

What other advice do I have?

I would recommend this solution.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
it_user558336 - PeerSpot reviewer
Operations Annalyst at Dollar bank
Real User
Scalable tool that supports mainframe systems and allows us to see jobs over the distributed servers.

What is most valuable?

The valuable feature is that it is mainframe.

How has it helped my organization?

We did not have the visibility of the distributed jobs until we used ESP Workload automation and we can now schedule them together with our mainframe jobs.

What do I think about the stability of the solution?

We've had stability problems with the tool.

What do I think about the scalability of the solution?

It is scalable, but we're probably not using it to the best of our ability. We might be migrating to CA Workload Automation iDash.

How is customer service and technical support?

I haven’t used technical support, but one of my coworkers has used them and she’s happy with them.

How was the initial setup?

I was involved with the installation. At first, I found it to be complex, but now I think it's pretty user-friendly.

Which other solutions did I evaluate?

We were looking at IBM. Because our industry was growing as far as using servers, CA was a better fit.

What other advice do I have?

I would recommend this product to others.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user494160 - PeerSpot reviewer
Director at a financial services firm with 1,001-5,000 employees
Real User
It has top-notch scheduling features and functionality. The advanced GUI has the flexibility to schedule jobs on various business needs.

What is most valuable?

  • Top-notch scheduling features and functionality
  • Reliability, performance and stability
  • Advanced GUI to manage the batch, flexibility to schedule jobs on various business needs

How has it helped my organization?

  • Improved batch processing with PROD monitoring to take corrective actions on batch issues
  • Implemented scheduling predecessors/successors conditions

What needs improvement?

I would like to see advancement in predictive analysis, trending and reporting.

For how long have I used the solution?

I have used it for 20+ years.

What do I think about the stability of the solution?

I have not encountered any stability issues.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and technical support?

Technical support is excellent.

Which solution did I use previously and why did I switch?

We previously used a different solution. We consolidated into a strategic scheduling product because it is easier to manage and operate.

How was the initial setup?

Initial setup is complex. It requires technical skills in various flavors of distributed/enterprise H/W, S/W, databases to implement, configure and develop high-availability options.

What's my experience with pricing, setup cost, and licensing?

Review licensing calculation is based on criteria. I recommend not to license based on the number of jobs.

Which other solutions did I evaluate?

We evaluated other options, including Maestro, CA7, and Control M, to name a few.

What other advice do I have?

Look for industry trends, overall deployment, scale and scope, features and functionality and vendor support structure/relationship.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Download our free AutoSys Workload Automation Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
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Workload Automation
Buyer's Guide
Download our free AutoSys Workload Automation Report and get advice and tips from experienced pros sharing their opinions.