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Avaya BCM [EOL] Reviews

Vendor: Avaya
5.0 out of 5
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What is Avaya BCM [EOL]?

Avaya Business Communications Manager (BCM) portfolio delivers small to medium-sized businesses and branch offices an award winning converged voice and data solution, providing a choice of IP-enabled or pure-IP strategy. Leveraging existing Meridian, Norstar, and Communication Server 1000 investments, Business Communications Manager offers the features businesses of all sizes require like telephony, unified messaging, multimedia call center, interactive voice response, IP routing and data services such as firewall and wireless.
 
 
Key learnings from peers

Valuable Features

  • "The most valuable feature is VoIP because it gave us the technological independence required at the time."

Room for Improvement

  • "This solution needs better mobile support, with free apps integration for Voice Communication."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Learn more about Avaya BCM [EOL]

Avaya BCM [EOL] was previously known as Avaya Business Communication Manager.

Avaya BCM [EOL] customers

The Agency Group

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Product Categories

Product Categories
IP PBX
 
Avaya BCM [EOL] Reviews Summary
Author infoRatingReview Summary
Managing Director for the Global Partner Program at ProcessMaker5.0I use this solution as a Banking Voice Communications network. Its VoIP feature provides valuable technological independence. However, it needs better mobile support and free app integration for voice communication.
FM
Freddy Mercado
Managing Director for the Global Partner Program at ProcessMaker
Sep 5, 2019
Provides our VoIP services, giving us more control over our communications network

What is our primary use case?



Our primary use case for this solution is as a Banking Voice Communications network.



How has it helped my organization?



It provides flawless communications among bank employees.



What is most valuable?



The most valuable feature is VoIP because it gave us the technological independence required at the time.



What needs improvement?



This solution needs better mobile support, with free apps integration for Voice Communication.



For how long have I used the solution?



I have been using this solution for more than ten years.