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Annie Ioceva - PeerSpot reviewer
Head of Product at a computer software company with 201-500 employees
MSP
Apr 11, 2022
Data solution that integrates with Jira and Bitbucket for the convenient deployment of apps
Pros and Cons
  • "The most useful feature of Bamboo is its integration with other solutions such as Jira and BitBucket, also offered by Atlassian. It is easier to use tools all provided by one vendor."
  • "Scalability depends on the use case. If it is really a big customer with a lot of tests, it might not be a scalable option for them."

What is our primary use case?

We use Bamboo to deploy our apps to local test servers and then to production.

What is most valuable?

The most useful feature of Bamboo is its integration with other solutions such as Jira and BitBucket, also offered by Atlassian. It is easier to use tools all provided by one vendor. 

What needs improvement?

We are considering moving to a cloud solution and to use Bitbucket pipeline because of the features it offers. From a hosting perspective, it's easier to make use of solutions that are hosted in the cloud rather than to maintain the tool on-premise. This is not feasible with Bamboo. 

A feature I would like to see added is the integration with quality assurance reports when you run automated tests such as a Selenium test. It would be great to have the results visualised to understand the quality of a build. It is possible to do this manually but it requires a lot of configuration. 

What do I think about the scalability of the solution?

Scalability depends on the use case. If it is really a big customer with a lot of tests, it might not be a scalable option for them.

One of our enterprise customers were not satisfied with the scalability of the solution. This customer wanted to develop a financial system and needed to run an enormous amount of tests automatically which resulted in some problems. 

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January 2026
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How are customer service and support?

In some countries, the local or technical support for some solutions from Atlassian is not present. You need to go to the community to write your question or write a ticket to Atlassian to access their support team.

Their response is not always very useful. Some of the questions they have answered quickly and correctly; other questions have taken longer. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was straightforward but we are an IT company so did this easily with the resources we have. 

What's my experience with pricing, setup cost, and licensing?

The server products for small teams used to offer excellent pricing. However, Atlassian has since changed the offering and the pricing is more expensive. I do still think the solution offers good value for money.

What other advice do I have?

I would advise those investigating this solution to start small with a step-by-step approach and adapt as their experience grows. I would suggest that you start with the build, and once you master the build, focus on deployment. It is important to consider whether an on-premise or cloud solution is best suited before getting started. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. PARTNER
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Sanjeeb Pandey - PeerSpot reviewer
DevOps Architect at a tech vendor with 10,001+ employees
Real User
Top 20
Feb 17, 2022
Useful segregated application building, reliable, and good support
Pros and Cons
  • "In Bamboo, build and deployment have been segregated. The build plan and deployment plan are different. When comparing Bamboo to other solutions, the native feature you will not find in another tool, such as Jenkins. They have segregated the build and deployment plan. This means, building the application and deploying it are two separate parts in Bamboo, they have segregated it apart from the UI. This makes the tool a bit better compared to other tools."
  • "Bamboo can improve by providing more with scripting, such as they have with Jenkins. Bamboo is more UI-driven at this time, Jenkins is going in that direction too."

What is our primary use case?

Bamboo is used for different Java and Angular applications.

What is most valuable?

In Bamboo, build and deployment have been segregated. The build plan and deployment plan are different. When comparing Bamboo to other solutions, the native feature you will not find in another tool, such as Jenkins. They have segregated the build and deployment plan. This means, building the application and deploying it are two separate parts in Bamboo, they have segregated it apart from the UI. This makes the tool a bit better compared to other tools.

What needs improvement?

Bamboo can improve by providing more with scripting, such as they have with Jenkins. Bamboo is more UI-driven at this time, Jenkins is going in that direction too.

For how long have I used the solution?

I have been using Bamboo for approximately five years.

What do I think about the stability of the solution?

Bamboo has been stable in our experience.

What do I think about the scalability of the solution?

The solution is scalable.

We have approximately 15 people using this solution in my organization.

How are customer service and support?

We have escalated some questions to the Atlassian support team. They have a good team for support.

I would rate the technical support of Bamboo a four out of five.

How was the initial setup?

If we compare the initial setup of Bamboo's with Jenkins, Jenkins's setup is easier. Bamboo comes with more configuration when you start setting it up. However, Bamboo is more of an enterprise tool as compared to Jenkins because it supports different databases. You can configure Bamboo with MySQL, Oracle, or any database. This is why the setup, requires more configuration, but the setup is straightforward. It is not that complex, once a person has done it they become aware of it and can do it again with less trouble.

What about the implementation team?

We did the implementation of the solution ourselves.

We have a team that does the maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

If Bamboo could provide more flexibility on pricing, that would help. On the agent side, if you want to increase the number of agents it should be less expensive. If they can provide some better pricing model, it will help, whether we are going to use it or are already using it.

We have a standard license to use the solution. There can be some additional cost if we use some commercial plugins.

Which other solutions did I evaluate?

I have evaluated other solutions such as, Jenkins.

What other advice do I have?

I rate Bamboo an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Bamboo
January 2026
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reviewer1540521 - PeerSpot reviewer
Lead Consultant at a computer software company with 5,001-10,000 employees
Real User
Mar 28, 2021
Fairly stable, scalable, and does CI pipeline well, but requires a lot of integration and not easy to use and learn
Pros and Cons
  • "It can do the CI pipeline well."
  • "It should be much easier to use. It shouldn't require a lot of reading to be able to use it. It should have just two or three screens rather than hundreds of screens requiring a lot of clicking. It also requires a lot of integration. It has a steep learning curve. It takes a lot of time to understand and put in the data. There is also no proper training."

What is our primary use case?

We are using it to push and pull containers and other data via CI/CD pipeline.

How has it helped my organization?

It didn't help me as such. It was just a part of the project.

What is most valuable?

It can do the CI pipeline well.

What needs improvement?

It should be much easier to use. It shouldn't require a lot of reading to be able to use it. It should have just two or three screens rather than hundreds of screens requiring a lot of clicking. It also requires a lot of integration.

It has a steep learning curve. It takes a lot of time to understand and put in the data. There is also no proper training.

For how long have I used the solution?

I have been using this solution for three months.

What do I think about the stability of the solution?

It has a steep learning curve, but it is fairly stable.

What do I think about the scalability of the solution?

Based on my understanding, it is scalable.

How are customer service and technical support?

There is limited technical support.

How was the initial setup?

Its initial setup is complex.

What about the implementation team?

We have a separate team that takes care of it.

What other advice do I have?

I am not completely satisfied with this solution. It performs one function well, but it requires so much integration. I would advise others to use a better-integrated system rather than Bamboo. We'll be moving to XebiaLabs, now known as Digital.ai, for production and other environments. XebiaLabs is a bit better than Bamboo in some aspects.

I would rate Bamboo a six out of ten. It is okay to use, but there is a lot of room for improvement.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sibin John - PeerSpot reviewer
Site Reliability and DevOps Engineer at a tech services company with 51-200 employees
Real User
Aug 28, 2023
The solution can be used for PCA compliance, but it needs a more containerized deployment model
Pros and Cons
  • "Bamboo was used extensively in our organization for PCA compliance."
  • "It would be great if Bamboo could introduce a more containerized deployment model."

What is most valuable?

We are using Bamboo for CICD, where you need to build Java architect and boot application architect. Then, we deploy that into some Comcast web servers. Bamboo was used extensively in our organization for PCA compliance.

What needs improvement?

It would be great if Bamboo could introduce a more containerized deployment model. Bamboo should also provide more user-friendly flexibility. For example, if we want to maintain the Bamboo job configuration, we need to export the configuration to Java. However, it would be good if the coding syntax could be simplified.

For how long have I used the solution?

I have been using Bamboo for one and a half years.

What do I think about the stability of the solution?

I rate Bamboo a seven out of ten for stability.

What do I think about the scalability of the solution?

I rate Bamboo a seven out of ten for scalability.

What other advice do I have?

Overall, I rate Bamboo a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
BalakrishnanS - PeerSpot reviewer
Engeener at a tech services company with 10,001+ employees
Real User
Oct 29, 2021
Reliable, great technical support, and scalable
Pros and Cons
  • "In my experience Bamboo is scalable."
  • "Bamboo is a bit complicated to use compared to other solutions, such as GitLab. You have to integrate different actions that are difficult that could be made easier."

What is our primary use case?

Bamboo is an automation tool.

What needs improvement?

Bamboo is a bit complicated to use compared to other solutions, such as GitLab. You have to integrate different actions that are difficult that could be made easier.

For how long have I used the solution?

I have been using Bamboo for approximately eight months.

What do I think about the stability of the solution?

Bamboo has been stable.

What do I think about the scalability of the solution?

In my experience Bamboo is scalable.

I work for an insurance company and our whole company uses Bamboo.

How are customer service and support?

The technical support provided by Atlassian is very good.

Which solution did I use previously and why did I switch?

I have previously used Gitlab.

What's my experience with pricing, setup cost, and licensing?

There is a subscription required to use Bamboo.

What other advice do I have?

I would recommend this solution to others.

I rate Bamboo an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Devops consultant at a healthcare company with 10,001+ employees
Real User
Jan 31, 2020
Good compiling and deployment features that are ideal for open-source development
Pros and Cons
  • "The most valuable features are compiling and deployment."
  • "The performance around the deployment feature could be improved."

What is our primary use case?

We use Bamboo as our continuous integration server.

How has it helped my organization?

We have a project based on AWS and Java, and Bamboo is the solution that fit our needs.

What is most valuable?

The most valuable features are compiling and deployment.

What needs improvement?

The performance around the deployment feature could be improved.

For how long have I used the solution?

We have been using Bamboo for three years.

What do I think about the stability of the solution?

We have experienced a couple of crashes, which is why we have upgraded to new versions as they are released. It seems now that everything is okay. We have 70 people who use this solution, most of which are developers using it for compilation. There are two or three system integrators.

What do I think about the scalability of the solution?

In the context of our project, scalability is enough for our purposes.

How are customer service and technical support?

I have not personally been in touch with technical support. One of my colleagues may have been, but I haven't heard any feedback.

How was the initial setup?

The initial setup was a lovely experience for us because the first time we tried it, it was ok.

Which other solutions did I evaluate?

We did not evaluate other options because we primarily use Microsoft development technology and we have only a few targets that are not supported. We had done some research and found the Microsoft Azure DevOps VSTS was not competent enough to support Core Java lambda functions, so we picked up Atlassian Bamboo and we are happy with it.

What other advice do I have?

Bamboo is a solution that I recommend, especially for open-source development organizations that use all open-source tools. Atlassian suite is the best partner for such organizations.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1256943 - PeerSpot reviewer
DevOps Engineer at a tech vendor with 1,001-5,000 employees
Vendor
Dec 31, 2019
Has good integration, is efficient, and doesn't take up other resources
Pros and Cons
  • "It's one of the best solutions in this line of work. We have many Atlassian products. We use Bamboo, JIRA, Service Desk, and some other Atlassian plugins. We like that it's easy to integrate into each other. It's a suite of services."
  • "It's a little outdated. It's three years old."

What is our primary use case?

This is a part of the CI/CD. We use this tool to move into production. 

How has it helped my organization?

It does automation which saves time so that people don't have to waste time. We save around 20% on time. 

What is most valuable?

It's one of the best solutions in this line of work. We have many Atlassian products. We use Bamboo, JIRA, Service Desk, and some other Atlassian plugins. We like that it's easy to integrate into each other. It's a suite of services. 

It doesn't take up other resources. It's very efficient. 

What needs improvement?

It's a little outdated. It's three years old. 

For how long have I used the solution?

I have only used Bamboo at my current company and I've been there for a year now. 

What do I think about the stability of the solution?

It is very stable. We have experienced issues but there is alway support.

What do I think about the scalability of the solution?

We are upgrading to the latest version because of the scalability. 

How are customer service and technical support?

I usually solve any problems we have by myself. If for whatever reason there isn't any information available online we contact their support and they get back to us within hours. I opened around five to ten tickets with them. 

What's my experience with pricing, setup cost, and licensing?

They have very stable pricing. The license is 120,000 per year for the license and maintenance.

What other advice do I have?

I would rate it an eight out of ten. Not a ten because the GUI is old I always have to find the right plugin.

My advice to someone considering this solution is that if you have the money, buy it. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1030425 - PeerSpot reviewer
Manager at a tech services company with 501-1,000 employees
Real User
Nov 29, 2019
Good system customization, with good overall features and functionality
Pros and Cons
  • "One of the big things that made us choose Bamboo, is it seamlessly integrates its APIs into NetSuite, which is our main ELP system."
  • "The solution needs to support more customization in the training. What's offered is pretty generic. They need better training and should offer more guidance."

What is most valuable?

I find the solution quite easy to use. 

One of the big things that made us choose Bamboo, is it seamlessly integrates its APIs into NetSuite, which is our main ELP system.

The fact that it's integrated within Oracle products, and that it can be managing statutory people in our organization, and the features and functionality are all huge selling points. 

We felt Bamboo was a simple overall tool, and that it was also cheaper than Oracle's products at the time, which is why we chose it.

What needs improvement?

The solution needs to support more customization in the training. What's offered is pretty generic. They need better training and should offer more guidance.

For how long have I used the solution?

I've been using the solution for about a year.

What do I think about the stability of the solution?

The solution is pretty stable.

What do I think about the scalability of the solution?

The solution is scalable. We have about 400+ users on it currently. We use it on a daily basis, but I don't know if we plan to increase usage at this time.

How are customer service and technical support?

We have our own in-house team that helps troubleshoot any issues we might have. If they can't resolve it, they may go to the Bamboo help desk.

How was the initial setup?

I wasn't really involved in the implementation process so I can't really comment on it. 

We have two administrators on the solution currently.

What other advice do I have?

We use the cloud deployment model.

I'd recommend that solution. Everything structure and systems-wise is quite customizable.

I'd rate the solution eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user