

Bamboo and Harness compete in the continuous integration and delivery (CI/CD) space. Harness appears to have the upper hand with advanced features providing a compelling reason for its cost.
Features: Bamboo offers strong integration capabilities with various Atlassian products, making it valuable for teams using Atlassian tools. Its customization capabilities thrive in standardized environments. Harness provides innovative automation and AI-driven features that enhance deployment efficiency. Its continuous verification tools are pivotal for rapid detection and rollback of faulty deployments, and the ability to create dynamic pipelines with minimal effort gives Harness a distinctive edge.
Ease of Deployment and Customer Service: Bamboo demonstrates ease of use with robust documentation and community support, simplifying deployment for teams familiar with Atlassian products. Harness shines in its simplified deployment model using AI, offering an intuitive setup that reduces manual configuration and errors. It provides strong customer support with tailored assistance advantageous for complex scenarios, appealing to teams seeking to minimize manual interventions.
Pricing and ROI: Bamboo's pricing model is cost-effective, especially for small to medium-sized enterprises within existing Atlassian ecosystems. Its setup costs are low, providing strong ROI for teams using Atlassian. Harness, with a higher upfront cost, offers substantial ROI in dynamic environments by reducing deployment failures and operational overhead through its automation capabilities, valuable for organizations prioritizing cutting-edge CI/CD processes.
Time is saved because we now save engineering time. Before, it required two to three engineers actively monitoring production during deployments, but after starting to use Harness, there is zero or minimal manual monitoring.
By adopting templates and various different pipelines across our own IDP platform, we have saved upwards of 30 to 40% of development time.
With Harness, the release process decreased from three or four hours to one or two hours, making deployments much quicker.
We have rarely faced issues with Harness tech support.
Harness customer support is really helpful anytime I try to reach out; they are available to assist with any issues I am facing.
We have been receiving incident reports whenever an incident occurs on Harness, and they are usually quick to respond.
If you need more agents, you just switch on more agents.
Our entire organization uses it with hundreds of applications, and it supports this scale effectively.
It is able to work on our infrastructure side, which is EKS, and we are able to handle our organization growth effectively for an enterprise use case.
When I integrated Harness to more than 20 applications in one place, it becomes less stable.
We have rarely faced issues with Harness tech support.
Harness is decently stable.
Machine learning and AI are in big demand at the moment.
There is no way to execute nested pipelines, which means that we cannot execute child pipelines within child pipelines and child pipelines even within those child pipelines.
Flexible pricing models and more essential features in lower tiers could address this issue.
Harness setup and configurations could be made easier to configure, which would be helpful.
From what I understand with respect to Harness, licensing and setup costs were relatively low for an enterprise, and the pricing was more catered toward enterprises who would invest in the technology.
The main benefits Bamboo provides for me and my team are the automation to pick up code changes and automate the deployments, building images.
Harness uses AI to suggest errors in case of deployment failures.
Meantime to recovery (MTTR) improved from 30 to 60 minutes before Harness to 5 to 10 minutes now.
The best features in Harness are its user-friendliness and setup configuration.
| Product | Market Share (%) |
|---|---|
| Harness | 5.8% |
| Bamboo | 4.3% |
| Other | 89.9% |

| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 6 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Large Enterprise | 7 |
Harness offers a comprehensive toolset for automating deployment processes and enhancing software update efficiency. It's lauded for its CI/CD capabilities, feature flagging, and real-time deployment monitoring. Key features include an intuitive UI, secret management, and robust rollback functionalities, all contributing to improved productivity and reduced errors in DevOps environments.
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