Bitdefender GravityZone Enterprise Security Reviews

We've deployed it for various enterprises across different verticals. One example is IT companies, but it's applicable to a wide range of businesses.

It helps secure the organization against various cyber threats, including malware attacks, zero-day exploits, and ransomware. It specifically helps mitigate the risks associated with ransomware attacks.

There is room for improvement in CPU utilization. 

We've been selling Bitdefender for almost six to eight years now, including GravityZone Enterprise Security. We work with all versions of GravityZone, including the current one.

It is perfectly stable. We haven't received any complaints from customers regarding stability or performance. It's been smooth sailing so far.

It is very easy to scale. You can simply add more licenses. We have customers with varying user counts, ranging from around 3,000 to 76 users. It really depends on individual needs.

It's very customer-friendly. We haven't had any major issues, only very minor ones.

It's quite straightforward, definitely not complex. It's designed for enterprise deployment, so ease of use is a priority.

The deployment time depends on the number of users. It could range from around four hours to twenty-four hours. 

The deployment is similar to our other deployment procedures. First, we ensure customer data backup, then remove any existing antivirus software, and finally, we deploy the new GravityZone Enterprise Security. That's the basic overview.

It can be deployed as a cloud-based solution, on-premises depending on the customer's preference and needs.

Not much of a team is needed for deployment. Our software engineers show the customer's IT team how to deploy. Once they see it done on a couple of machines, they can handle it themselves. 

Unless you need us to do the complete installation, your IT team can manage it after our initial demonstration.

We show them the ropes, and they handle the rest.

In India, licensing is based on annual contracts. It's not extremely expensive, but not the cheapest either. I'd rate it somewhere around seven or eight out of ten.

It's a reliable and effective solution. Even for large enterprises, installation is quite fast, especially if you have an active directory and can push policies and modules easily. Deploying to a thousand users can be done within a day. It's simple and quick to set up and manage.

Overall, I would rate the solution a nine out of ten.

I have been using it as a host-based solution for my client workstations.

What I appreciate most about Bitdefender are its web content filtering, blocking malicious sites, and its ability to thwart brute force attacks on open ports. It adds a crucial layer to my security stack, complementing my email filtering systems and FortiGate firewall.

Potential areas for improvement could be more accessible and immediate support for critical situations, especially considering the regulatory challenges in healthcare. While I haven't extensively explored training materials, having more comprehensive resources could enhance user proficiency. Overall, Bitdefender has been reliable for my needs, but improvements in support responsiveness and user education could make it even stronger in handling evolving cyber threats.

I have been working with Bitdefender GravityZone Enterprise Security since 2017.

I appreciate that Bitdefender support reached out to me when I needed assistance. I would rate them at around seven out of ten. The only hiccup was the callback process, as I was skeptical of unfamiliar numbers. A suggestion for improvement would be to ensure their caller ID displays "Bitdefender Support" so users can confidently answer calls. This would enhance the overall support experience.

Neutral

Setting up Bitdefender GravityZone was relatively easy for me, but it has been a while since I did it. The deployment process was straightforward, and I didn't encounter major challenges as a computer guy.

My advice for new users is to work closely with support to configure exclusions properly. Occasionally, you may need to tweak settings for proprietary software. The setup is not difficult and can be learned within an hour, but investing time in learning will ensure effective usage. Overall, I would give Bitdefender a solid ten. Over the years, it has consistently provided effective security without requiring extensive custom configurations. It has successfully prevented potential hacks and blocked attacks, demonstrating its reliability and effectiveness in safeguarding client sites.

I like how quickly changes take effect. The detection has been excellent, with a good rate and no false positives. Virus signatures are updated very frequently, which impresses me.

It has greatly increased our confidence. In the past 18 months, we feel confident that this part of our antivirus and security protection is well covered.

We use patch management to keep our software up-to-date, significantly mitigating our risk of vulnerabilities. We're confident that Bitdefender GravityZone Enterprise Security will either already know about new threats and have updated our machines, or they'll advise us quickly on mitigating them until an update is available.

We've found that the integration works very well with our Active Directory. It can detect which users are on a particular machine, which is useful as we share machines between users. It provides the level of detail we need.

The tool needs to improve patch and vulnerability management.

I have been working with the product for eight to nine years. 

We need to pay extra for support, but it is outstanding. 

Positive

For the initial setup, we tested two configurations in parallel. We started with a complex solution using an on-site distribution server to get updates from the cloud and apply them to our internal network. However, when we tested both versions, we found the cloud connectivity for updates was secure, requiring only a small firewall opening. This increased our confidence in the product, so we chose the simpler, straightforward configuration. This decision has served us very well, making management and deployment easy.

The tool's pricing structure is good. We use an annual subscription. 

I would rate the product an eight out of ten. It would score higher if it included enhanced patch management and some form of vulnerability management. With these improvements, it could easily be a ten out of ten product. Despite these areas for improvement, we plan to stay with the product for at least the next three years, likely longer.

We are using the solution for the protection of our end users. It is to complement the firewall we have in place.

The solution is deployed on-premise. We are using the latest version, which is 6.7.

BitDefender has improved our security by protecting our endpoints and servers from viruses and exchange server attacks with its inbuilt on access scan feature.

I've used McAfee, Kaspersky, and a couple of anti-viruses. I find Bitdefender to be very light. When we were using the other versions, users would complain that they would make the computers slow. But since we have deployed Bitdefender, we haven't had that. Also, I like the management bit of it because it's easy to use.

I like the Application Control feature, but it's a bit tricky. Managing it can be a bit cumbersome sometimes. I would like to see that improved in the next release. I think improving it would be simple, especially in implementing the applications.

BitDefender should be able to pull all applications installed in our environment and allow us select the applications that should be allowed and those that should not unlike how it is currently we have add the applications manually especially updated ones.

I have been using this solution for three years.

The solution is stable.

We have around 400 customers using Bitdefender. We also have the mailbox feature, so we are protecting around 485 mailboxes. We are using the solution for almost 330 endpoint users.

It is very scalable.

Technical support has been stable. I have not even had to interact with the technical team of Bitdefender. It has been so smooth.

Positive

I have used McAfee and Kaspersky.

The solution is easy to set up compared to others. Setup is pretty straightforward.

Installation alone took around 45 minutes. We have three people for deployment and maintenance. There is my manager, my colleague, who is a system administrator, and me. I'm the one who normally manages it on a day-to-day basis.

We used a Bitdefender partner for deployment.

The license is yearly.

I would rate this solution 9 out of 10.

The tool has a firewall module to control traffic. It also has a feature to map incidents and provide information about attackers and the environment.

I think it would be helpful if I could get a live console directly on the machine. Additionally, if I could run scripts on the machines to respond to any incidents, that would be a great feature.

I have been working with the product for one year. 

I rate the tool's stability a nine out of ten. 

I rate the solution's scalability an eight out of ten. 

I chose Bitdefender GravityZone Enterprise Security because its documentation contains all the necessary information. It teaches you how to deploy and provides information about the procedure, helping you learn about the product. Before Bitdefender GravityZone Enterprise Security, I worked with Fidelis.

Bitdefender GravityZone Enterprise Security's deployment is easy and takes two to three hours to complete. 

I did the deployment myself. 

You don't have to pay extra after buying the product. 

I rate the overall solution a nine out of ten. 

After the pandemic, people are looking for more security. For example, they may be looking for a sandbox analyzer that should be integrated with a solution. This would provide them with more advanced visibility. HyperDetect is one of the features that Defender offers. This feature gives users better security.

Security for malware and threats is the most valuable feature. 

The security features as per customers' requirements should be improved. 

The stability of the solution is good. I rate the stability a nine out of ten. 

It is a scalable solution. There are currently 10 users in our organization. I rate the scalability a nine out of ten. 

The technical support team needs to be faster with their responses. 

Neutral

The initial setup is straightforward. The deployment of the on-premises console requires a couple of hours and the deployment on the cloud happens within two hours. I rate the initial setup an eight out of ten.

Bitdefender provided value for money. 

The solution is reasonable and is nominally priced in accordance with the features that are offered to the market. 

I highly recommend this solution. I rate the overall product a nine out of ten. 

The features I found most valuable in Bitdefender GravityZone Enterprise Security include anti-malware, spyware detection, firewall, network detection, and user behavior analytics. The solution also gives you a heads-up about operating system misconfiguration.

Overall, Bitdefender GravityZone Enterprise Security is quite good. It always has new features which customers can use for free, so I can't say that something is missing in the solution, though one area for improvement is that the cloud version of Bitdefender GravityZone Enterprise Security still can't connect to a central SIEM. The on-premises version has that capability, but the cloud version doesn't.

I've been using Bitdefender GravityZone Enterprise Security for nearly three years.

Bitdefender GravityZone Enterprise Security has excellent stability.

The scalability of Bitdefender GravityZone Enterprise Security is quite good.

The technical support including documentation for Bitdefender GravityZone Enterprise Security is quite good.

In my current company, I used the Windows built-in solution before using Bitdefender GravityZone Enterprise Security. In my previous company, three years ago, I used Kaspersky. Before using Kaspersky, I also used Symantec.

The initial setup for Bitdefender GravityZone Enterprise Security was straightforward.

We implemented Bitdefender GravityZone Enterprise Security through our in-house team, and we didn't need to consult with the vendor or a third party.

In terms of the licensing costs associated with Bitdefender GravityZone Enterprise Security, the agreement was made nearly three years ago, but from what I recall, the figure was around €6,000 to €7,000 for three years, including support for two hundred endpoints.

My company is a customer/end-user of Bitdefender GravityZone Enterprise Security.

Bitdefender GravityZone Enterprise Security is deployed on the cloud, with local distribution through a relay.

Based on how the solution is set up within my company, there's an automatic update every hour, so you don't need to spend time monitoring and maintaining it plus Bitdefender GravityZone Enterprise Security also gives you notifications and good reporting.

My advice to others looking into implementing Bitdefender GravityZone Enterprise Security is that it's a cost-effective system and it's quite reliable.

My rating for Bitdefender GravityZone Enterprise Security is eight out of ten.

A good thing with Bitdefender GravityZone Enterprise Security is that the default policy cannot be tampered with or changed. You can clone the default policy, remember it and then deploy it. You will always have a backup copy of any policy the Bitdefender user defines.

In addition, a great part of Bitdefender is that if you mess up something in your custom-made policy, you can roll it back to the default policy. I haven't seen this approach in other solutions like Symantec or Fortinet.

The most valuable feature is the security of the DNS protection and the core security antivirus engine. Bitdefender GravityZone Enterprise Security is a pioneer in antivirus engines, and their engine is used in many appliances and firewalls at the gateway level.

The application is lightweight, and the agent is deployed through the cloud. Updating something in the cloud barely takes a couple of seconds, and the agents are quickly updated.

The patch management section is good but could be improved. There are issues with macOS or Linux, and the patch management should take care of apart from Windows, Apple and other operating systems.

It would be good if Bitdefender GravityZone Enterprise Security had a DLP solution integrated with antivirus for endpoint security. Endpoint security could make this solution an excellent competitor with Symantec.

We have been using this solution for four years. It is deployed on cloud but could also be hybrid.

It is pretty stable, but there are compatibility concerns as Bitdefender does not support Windows 7 anymore, You have to use Windows 10 or 11. Windows 7 needs to be updated with the latest available patches before you can install Bitdefender Agent. Therefore, we migrated many customers to Windows 10 and deployed Windows Bitdefender Agent.

It is a scalable solution. There is generally no maintenance because the setup is relatively easy, and the policies are defined. I don't recommend any changes or modifications because once we create and set the policy, it's almost stable. Although monitoring is necessary, there is no need to maintain the software for the console.

I rate the technical support an eight out of ten.

The setup was relatively easy. You start with your email ID, which makes creating a console easy. You can also create a console using your official corporate email ID within a few minutes. All the features and predefined signal rules are available, but you can change the rule if required.

In terms of pricing, I rate the price a ten out of ten. Bitdefender GravityZone Enterprise Security is good in terms of pricing and flexibility.

The leading competitor with Bitdefender GravityZone Enterprise Security is Trend Micro Apex One and Kaspersky, but they can't be compared with Symantec. Although Symantec is always our prime choice for security, Bitdefender is still good.

I rate this solution a seven out of ten.