What is our primary use case?
Breach Secure Now is primarily used for cybersecurity awareness training and running phishing campaigns. We conduct a phishing campaign once a month where Breach Secure Now sends phishing simulation emails to all users in the organization during a specified time period. This allows us to identify who clicked on phishing links and provide them with additional cybersecurity training.
We also use Breach Secure Now for weekly cybersecurity awareness training for users. Additionally, we utilize the dark web monitoring feature to identify if any emails, passwords, or other information has been compromised anywhere.
What is most valuable?
Breach Secure Now's cybersecurity training is the best feature offered. It has significantly helped users become aware of different phishing scams and encourages them to think before clicking on any links or visiting sites. The phishing campaign feature greatly helps us make users more aware of cyber threats.
Both the phishing campaigns and cybersecurity awareness training stand out as exceptional features. We link our sign-in with Microsoft 365, which provides a single sign-on option and gives users a seamless sign-in experience. The emails sent from Breach Secure Now look very legitimate, which trains users on how phishing emails can appear authentic while actually being fraudulent, making them more cautious. The awareness training covers different topics that users have found genuinely helpful.
The positive aspect of Breach Secure Now is that users are more aware of cyber threats. Since implementing Breach Secure Now, I have received considerable feedback from users indicating that when they are uncertain about emails they receive, they now send inquiries to IT support to verify legitimacy rather than clicking links without verification. This change has helped reduce cyber incidents significantly.
The setup is easy and straightforward when you link with Microsoft 365 or Google Workspace, providing users with a seamless sign-in experience. There are different tiers of privilege levels you can assign, allowing you to give appropriate access to managers and employee-level access to users. Managers can view employee scores, which has been beneficial. Breach Secure Now has helped users become more aware of different cyber threats and incidents, which has contributed to reducing cyber incidents. These factors are what make it stand out.
What needs improvement?
Breach Secure Now could offer more options in the dark web monitoring section. Otherwise, Breach Secure Now is excellent for cybersecurity training for users.
For how long have I used the solution?
I have been using Breach Secure Now for two years.
What do I think about the stability of the solution?
Breach Secure Now is stable.
What do I think about the scalability of the solution?
Many of our clients are enjoying Breach Secure Now, which has enabled us to have more clients using the platform.
How are customer service and support?
Customer support for Breach Secure Now is excellent. I have spoken with support several times and they are consistently helpful and prompt in responding. I would rate the customer support a 10.
Which solution did I use previously and why did I switch?
Breach Secure Now was the first cybersecurity training solution we used.
How was the initial setup?
My experience with pricing, setup cost, and licensing for Breach Secure Now was straightforward. For licensing, Breach Secure Now offers different tiers depending on the number of users in the organization, making it easy to obtain the appropriate license based on your organizational size. The setup was a smooth process as detailed instructions were available for the initial setup.
What was our ROI?
The greatest return on investment I have seen is the reduction in incidents. Users have become more careful about clicking on links or opening attachments they receive. The primary return on investment is the significant decrease in cyber incidents.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing for Breach Secure Now was straightforward. For licensing, Breach Secure Now offers different tiers depending on the number of users in the organization, making it easy to obtain the appropriate license based on your organizational size. The setup was a smooth process as detailed instructions were available for the initial setup.
Which other solutions did I evaluate?
Before choosing Breach Secure Now, I did not evaluate other options.
What other advice do I have?
We use both cloud providers, Microsoft and Google, with Breach Secure Now. Breach Secure Now is an excellent product that I highly recommend to others. The setup is not complicated and users genuinely appreciate it. I would recommend Breach Secure Now to anyone seeking a cybersecurity training platform.