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it_user345717 - PeerSpot reviewer
Director & Owner at a tech services company with 51-200 employees
Consultant
Dec 6, 2015
It's helped us with holding the staff who use it accountable, though I'd like location tracking to see where employees are.
Pros and Cons
  • "Product management and time management are the most valuable features for us, as it’s far superior to Microsoft Project, and the others are worse."
  • "An improvement would be location tracking to see where employees are."

What is most valuable?

Product management and time management are the most valuable features for us, as it’s far superior to Microsoft Project, and the others are worse.

How has it helped my organization?

It's helped us with holding the staff who use it accountable. If we are tracking time, for example, you can determine whether employees are over/under loaded, etc.

What needs improvement?

An improvement would be location tracking to see where employees are.

What do I think about the stability of the solution?

I’ve heard a lot of good things, and for me it’s been fine.

Buyer's Guide
Broadcom Clarity
June 2026
Learn what your peers think about Broadcom Clarity. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
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What do I think about the scalability of the solution?

We're small so we've had no problems.

How are customer service and support?

We've never had to use them.

Which solution did I use previously and why did I switch?

We previously used Microsoft Project, but this is better because our clients are using it as well.

How was the initial setup?

I wasn't involved in the setup.

Which other solutions did I evaluate?

We were looking for a solution that had good testing space and SOA, and compared it to Microsoft Project.

What other advice do I have?

Check other CA technologies, and see if you can integrate the technologies as they work well together.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user345678 - PeerSpot reviewer
Director IT Business Office at a healthcare company with 1,001-5,000 employees
Vendor
Dec 6, 2015
It allows me to ensure that IT meets their P&L objectives, stay within budget and reach earning targets. It would be nice, though, to have all configuration options at the partition level.
Pros and Cons
  • "CA PPM is the only solution that will keep a managed service provider plan in sync with timesheets when a Project Manager deletes a task that has actuals on it."
  • "It would be nice to have more configuration options at the partition level."

What is most valuable?

Capacity and demand management allows me to know if I have enough resources for all the projects that I have to do. It helps to drive the whole budget of the department.

How has it helped my organization?

It allows me to easily keep track of and report costs for the company in order to reach our profit and loss objectives. It’s a good tool to manage capacity and demand which ultimately impacts the profit and loss.

What needs improvement?

This is the first time I’m using a partition (one installation for the holding company which includes a partition for my company and our sister company). It would be nice to have more configuration options at the partition level. Resources are at the system level and for an administrator, which can become confusing when troubleshooting issues.

For how long have I used the solution?

We started the implementation last year, and are still doing this.

What do I think about the stability of the solution?

I have used CA PPM in three separate companies. I have never had an issue with stability. However, I have always used on premise and not SaaS. In general, I’m not a fan of SaaS. If there are stability issues, I know it’s on our end.

What do I think about the scalability of the solution?

I do not have any scalability issues.

How are customer service and technical support?

Currently, my implementation partner (R2) has only used technical support when we ran into an issue during implementation.

Which solution did I use previously and why did I switch?

I've always been using this and I wanted to continue. I implemented a Microsoft Project Server at a prior company, and it was not as good. Where I am now, I got to pick so I chose this.

What about the implementation team?

I am currently using a CA Partner (R2) to assist with the implementation.

Which other solutions did I evaluate?

I look at usability. As a resource, I want to do the least amount of clicks and streamline processes. I have looked at other products, however, CA PPM is the only solution that will keep a managed service provider plan in sync with timesheets when a Project Manager deletes a task that has actuals on it. This was the best feature and a huge selling point for me.

What other advice do I have?

Let your employees understand the benefits of CA PPM and show them how much it will help them to do their work. A tool should be used to make their lives easier and not treated as an annoyance.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Broadcom Clarity
June 2026
Learn what your peers think about Broadcom Clarity. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,747 professionals have used our research since 2012.
it_user309312 - PeerSpot reviewer
ERP Project Manager at a tech company with 51-200 employees
Real User
Oct 6, 2015
It gives us complete visibility of resource allocation, but transitions, such as integration to existing portfolios, should be made easier.
Pros and Cons
  • "It gives us complete visibility of resource allocation on a global team."
  • "Make transitions easier to implement, e.g. if a new portfolio comes along, it should be easy to integrate to the existing portfolios."

What is most valuable?

It gives us complete visibility of resource allocation on a global team.

How has it helped my organization?

It forced the organization to implement standard project management practices.

What needs improvement?

Make transitions easier to implement, e.g. if a new portfolio comes along, it should be easy to integrate to the existing portfolios.

For how long have I used the solution?

I've used it for three years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

It's good.

Technical Support:

It's good.

Which solution did I use previously and why did I switch?

No previous solution was used.

What about the implementation team?

We used a vendor team.

What was our ROI?

We've not measured it.

Which other solutions did I evaluate?

We also looked at SAP PPM.

What other advice do I have?

Plan, plan, plan. Make sure you understand your organizational needs and you know the process forward and backwards. The software is just a tool, if you do not understand what you're fixing, there is no way the software will help

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Broadcom Clarity Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free Broadcom Clarity Report and get advice and tips from experienced pros sharing their opinions.