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Mitesh D Patel - PeerSpot reviewer
Senior Technical Consultant- Cyber Security at Ivalue Infosolution
Reseller
Apr 25, 2024
Centralizes the management of all our Check Point products in one place and offers robust stability
Pros and Cons
  • "I would rate the stability a ten out of ten. Stability is always important. I haven't faced any issues with the Infinity Portal in the last six or seven years."
  • "The updates could be less frequent."

What is our primary use case?

The Infinity Portal is primarily a management tool. It's a single pane of glass to access and control all our Check Point products from one central location.

I work extensively with the Infinity Portal. It's the central management interface for all our Check Point products.

How has it helped my organization?

It has brought value. For example, a customer already has Check Point solutions in place. Rather than opening a separate console for each product, they can use the Infinity Portal. Just open Infinity, and with a single click, they're redirected to the product they need – email security, Harmony Connect, Harmony Internet Access, for example. It eliminates the need to open multiple interfaces.

It's how we manage products like Harmony Mobile, which enhances our mobile security.

Infinity is a platform. The zero-day protection capabilities would come from the specific products we use within it. 

My primary work involves Check Point firewalls and the Harmony product portfolio. We've definitely seen a lot of focus and new business growth in areas like Harmony and Arbor.

What is most valuable?

It's very easy to access and works fine for me. Centralizing the management of all our Check Point products in one place saves our team a ton of time.

Infinity is a platform rather than a specific security feature. It provides a central access point for our purchased Check Point products like Harmony Email, Harmony Connect, Harmony Browser, Harmony VPN, etc.

The unified management console enhances security operations. We manage all our products through a single console instead of needing to open separate interfaces for each one.

What needs improvement?

The updates could be less frequent. 

Buyer's Guide
Check Point Infinity
October 2026
Learn what your peers think about Check Point Infinity. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,769 professionals have used our research since 2012.

For how long have I used the solution?

I have been using it for six years now. 

What do I think about the stability of the solution?

I would rate the stability a ten out of ten. Stability is always important. I haven't faced any issues with the Infinity Portal in the last six or seven years.

What do I think about the scalability of the solution?

There is no need for scalability as it is a ready-made and web-based product that we got from Check Point. Most of our customers use it, for example, firewalls, Harmony product portfolio, and cloud/network security. Most of these customers find the Infinity Portal beneficial because of its convenience.

There are easily over a hundred customers. Customers already using Check Point products are, by default, using the Infinity Portal to access them. Even I use it.

How are customer service and support?

The customer service and support are very good. It is very fast and customer friendly. It has been very friendly. 

How was the initial setup?

It's incredibly easy. Once you have a Check Point account, the portal is ready to use. All you need is the URL.

As a cloud-based platform, so, there wasn't easy to difficult. It is a one-minute job. There are no specific requirements for the platform. 

One of the benefits is that there's no deployment required for the Infinity Portal itself. It's accessible via a simple URL.

What's my experience with pricing, setup cost, and licensing?

There's no additional license requirement.

What other advice do I have?

Overall, I would rate the solution a ten out of ten. It's reliable, stable, and very easy for anyone to access from anywhere.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Michael Mugagga - PeerSpot reviewer
Systems Integrator at Africa Dataedge
User
Nov 1, 2023
Easy to deploy with a nice GUI and good AI
Pros and Cons
  • "The sandblast threat emulation is great."
  • "We'd like to see support for fiber connections."

What is our primary use case?

We required a first line of defense to protect, monitor, and ensure that no confidential information leaves the internal network. We also required a device that can segment our network so that different subnets like the DMZ, Production network, and testing environments. Threat prevention that required AI and ML capabilities was another reason to acquire the Check Point Quantum Spark NGFW. Finally, it offers an all-in-one solution that was a necessity where the same instance could manage and monitor VPNs, application control, web filtering, intrusion detection, and email security.

How has it helped my organization?

With Check Point Quantum Spark, we have a first line of defense in our environment, seated just after the router that connects to the ISP's endpoint, all traffic entering and leaving the network is monitored, and filtered depending on the different rules created. 

The functionality of AI helps further in the threat detection field. This NGFW is able to support a large number of VPN connections and at the same time monitor these connections for any anomaly. 

Finally, for any flagged threats, a sandbox functionality is also provided making it even more robust in detecting zero-day attacks.

What is most valuable?

The sandblast threat emulation is great. We are able to visualize the extent of specific threats without necessarily having them deployed in our environment. The Sandbox feature is able to virtualize an environment that can mirror what we have in the internal environment.

The quality of Service for different traffic types is excellent. We are able to prioritize business-critical traffic over other types of traffic like streaming.

Artificial intelligence threat profiling has helped a lot in detecting and protecting the internal network from zero-day, DNS, and DDoS attacks. 

What needs improvement?

We'd like to see support for fiber connections. With the growth of the network, we would expect that more and more traffic is going through this device and soon enough, the bottleneck will be the type of connection being used to transfer data to the router and further to the ISP. A throughput of 1GBPS will hinder performance on the network.

Configuring fault tolerance for specific features, for example, power sources would ensure that the chances of the system shutting down due to a power surge are highly limited. This can further increase the SLA to 99.99%

For how long have I used the solution?

We've used the solution for three years and we just recently upgraded to the 1535 series.

What do I think about the stability of the solution?

The system is stable and able to perform with the advised load without fail. 

What do I think about the scalability of the solution?

Quantum Spark is designed for small to medium businesses. With this in mind, the scalability is perfect and will support up to a firewall throughput of 1GBPS which is favorable for an SMB.

How are customer service and support?

The Check Point customer service is prompt and with their knowledge base, the majority of the issues incurred are already cleared noted with a list of multiple solutions. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously we used the Sophos XGS series. The Sophos XGS firewall no longer met the business' growing needs as it further led to a slowness in the performance of the network hence the search for a new system that would fix this.

How was the initial setup?

The initial setup was straightforward. Check Point's GUI interfaces are user-friendly, and it also provides a lot of information on setting up their devices.

What about the implementation team?

This was an in-house deployment. 

What was our ROI?

With the increased internal network performance and a decrease in the threats being exposed to the network; the return on investment for this is roughly in the range of 40% to 60%.

What's my experience with pricing, setup cost, and licensing?

Quantum Spark has different subscription models where you can add more functionality as required. For a constrained budget, you can specifically pick out the functionalities you want, and pay for that.

Which other solutions did I evaluate?

We also considered:

  • Cisco ASA 5500 series
  • Cisco FirePower 1000s

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Check Point Infinity
October 2026
Learn what your peers think about Check Point Infinity. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,769 professionals have used our research since 2012.
Hendrik-Du Plooy - PeerSpot reviewer
Regional Manager at Saber1
Real User
Oct 11, 2023
An easy-to-use tool that provides visibility and offers protection to data
Pros and Cons
  • "The most valuable features of the solution stem from factors like ease of use, visibility, and cost to the enterprise."
  • "The endpoint solutions offered by Check Point are not prominent enough in the market due to Check Point's poor marketing efforts."

What is our primary use case?

My company's clients use Check Point Infinity to protect their data.

What is most valuable?

The most valuable features of the solution stem from factors like ease of use, visibility, and cost to the enterprise.

What needs improvement?

Endpoints are an area of concern when it comes to Check Point Infinity. There are some issues around the marketing of the endpoint solution, because of which it is not as prominent as other players in the market. The endpoint solutions offered by Check Point are not prominent enough in the market due to Check Point's poor marketing efforts. If the marketing for the endpoint solutions offered by Check Point is done properly, then Check Point can get a more thorough positioning in the marketplace.

For how long have I used the solution?

I have been using Check Point Infinity for two years. My company is a reseller of products from Check Point and Palo Alto. I have experience with the solution's latest version.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight out of ten.

My company's clients who use Check Point Infinity are mostly enterprise-sized companies.

How are customer service and support?

I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The deployment process of the tool can be completed in a few hours.

The solution is deployed on the cloud and on-premises.

What's my experience with pricing, setup cost, and licensing?

I rate the product's price a six on a scale of one to ten, where one is cheap, and ten is expensive.

A payment of 15,000 USD needs to be made towards the licensing costs attached to the solution. There are no costs in addition to the standard licensing costs attached to the solution.

What other advice do I have?

I recommend the solution to those who plan to use it.

I rate the overall solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Hugo Alexis Espinoza Naranjo - PeerSpot reviewer
Perimeter Security Administrator at a security firm with 51-200 employees
Real User
Top 20
Jan 29, 2023
Great analytics and AI with helpful centralizations capabilities
Pros and Cons
  • "It is one of the best brands and products in terms of centralization."
  • "We need improvement around the Smart-1 cloud solution."

What is our primary use case?

We were looking for a solution that would allow us to establish a configuration with the different security devices remotely while centralizing management and including other products available at the security level. 

We looked into different options and brands that allowed us to establish, achieve and fulfill this need. This was one of the solutions that met all of these aforementioned characteristics, thus giving us 360º protection and accommodation in terms of managing security services. 

How has it helped my organization?

This solution gave us the freedom to be an institution with its own security team, which has allowed us to establish ourselves. It is one of the best brands and products in terms of centralization. It allows us to establish all security products or security software under a single pane with a single view of a centralized dashboard. We are managing everything from there and have been able to handle threat prevention. It has allowed us, in a complete way, to handle expanded organizational scope. 

What is most valuable?

The portal gives us many advantages. 

It has great internal analytics, which contains artificial intelligence. It has the ability to be managed centrally and acquire and consume computing power from the cloud. This means that we will make a payment for the use of the services and a payment for the licensing. Additionally, computing power doesn't all come in a single license. We can take a single product and enable and facilitate it as necessary, making all of these capabilities and features available as needed. 

What needs improvement?

We need improvement around the Smart-1 cloud solution. It is included in the Infinity service, and it needs to be able to be restarted only from the background, with the brand's specialists - not done in an autonomous way. Developing this aspect and making it available to everyone consuming the services through the platform would help us manage many of the incidents due to cosmetic errors that can happen on the platform. 

For how long have I used the solution?

I've used the solution for one year.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Erick Chinchilla Mena - PeerSpot reviewer
Profesional Gestión Informática 2 - Especialista en Sistemas de Información at CompuGuana
Real User
Nov 17, 2022
Great protection with centralized segmentation and management
Pros and Cons
  • "Infinity has come to give us total protection."
  • "In the future, I would like to see new developments that allow us to centralize the cloud."

What is our primary use case?

Today we have the need to protect various infrastructures we have. We have infrastructure on-premise and in the cloud, and we have a variety of branches. All of the infrastructures has demanded greater security from us. We needed a new and evolved way of managing equipment and the security of our infrastructure. As a result of all these concerns, we have been adopting innovative security technologies, and this is where we have added additional value to the protection that we want to give to each of the places where we have hosted data and information. We have been adopting the themes of Infinity Cloud to have total protection.

How has it helped my organization?

Infinity has come to give us total protection. It has come to cover branches, devices, infrastructure, different clouds, and various types of sites where we host data, and we need to share it between the different regions we have a presence in. It has given us the protection that we did not have before.

The segmentation and management came in decentralized, which means that this has given us protection while providing the ability to centralize a single portal for our security teams so that each one of them can administer and manage everything. Infinity is of great value as it can centralize all those dashboards. Before we had them separate.

What is most valuable?

Everyone who uses Check Point products has been realizing that it has been innovating in immense ways. Before we had the perimeter network administration teams in one place, with the management of mobile devices or web browsing handled separately. Today, we have them in a centralized place and are managing (in different tabs) the security of each of its devices, branches, clouds, etc. It is a more efficient way to take advantage of all the computing power and intelligence behind it. And it has additional AI.

What needs improvement?

In the future, I would like to see new developments that allow us to centralize the cloud. Infinity Cloud is one of the most powerful clouds in security where a number of sites or technological capabilities have been established to protect our networks, our equipment, and our infrastructure, however, in the future what we could have is a comprehensive and novel way for new or additional features to protect services such as blockchain or web services3.

For how long have I used the solution?

I've used the solution for one year.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
William Cambronero - PeerSpot reviewer
Consultant at ITQS
Reseller
Top 5Leaderboard
Jun 23, 2025
Helps with monitoring, reinforces security architecture, and allows for real-time threat prevention
Pros and Cons
  • "It has come to reinforce the security architecture of the organization since it covers all the necessary pieces of security."
  • "One of the main improvements that can be made is the latency in the portal."

What is our primary use case?

At the end of 2020, the company was growing its staff. In addition, the pandemic was beginning, and as a result of these two factors, the company needed to protect the organization. It was there that the Check Point Infinity tool was used. 

It is characterized as a great tool against the latest generation of cyber attacks all these attacks are found on mobile devices, endpoints, etc. Always in the security part, companies must be aware of technologies since it is an essential part of organizations, and Check Point Infinity is an excellent tool for these functions.

How has it helped my organization?

The Check Point Infinity tool came in to reinforce security in the organization since a basic security had been implemented that put our data at risk. Using these new technologies, it has also focused on zero-trust and is able to generate complexity and security gaps in the platform of the organization so we can avoid future attacks and errors and be able to provide a quick solution. 

Infinity contains all the modern Check Point components like DLP, IPS, VPN, etc. We currently use R80.10 and it helped us a lot with security and implementations.

What is most valuable?

It has come to reinforce the security architecture of the organization since it covers all the necessary pieces of security, those characteristics that it has that different cover devices regardless of the brand, also to help us maintain full control of our employees' devices and thus be able to monitor and ensure more and more security breaches. Infinity helped us a lot in real-time threat prevention, and with continuous updates, it is one of the most important points of all Check Point solutions.

What needs improvement?

One of the main improvements that can be made is the latency in the portal. It is one of the most common errors of the Check Point tools, another of the improvements is that the unlimited licenses are based on the number of users. This confuses larger organizations, where not all users need all services. 

Finally, they must improve the technical support they provide to users since we have opened several cases and they take time to attend to them or contact us, and in certain cases, they do not provide a quick solution. They take a long time to solve the error problem in question, which is worrying since, due to this inefficiency, they could attack the organization since there may be a gap in the infrastructure of the organization.

For how long have I used the solution?

The tool was implemented four years ago..

What do I think about the stability of the solution?

In recent years, the stabilized one has done very well. The only thing is the latency to the portal, however, in general, it has behaved very well.

What do I think about the scalability of the solution?

Regarding the scalability of the tool, it is very scalable depending on your implementation.

How are customer service and support?

The experience with support has not been very good since we have had problems with support. It took a long time to answer or solve a problem.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not have any professional security tools.

How was the initial setup?

The implementation was very simple and fast. All you have to do is meet the primary requirements.

What about the implementation team?

The implementation was done in conjunction with the supplier and an internal engineer. The experience was very good; he knew how to do his job.

What was our ROI?

The director of the company will be continuity since if it were not safe there would have been losses.

What's my experience with pricing, setup cost, and licensing?

Check Point maintains competitive prices in the market. It must be taken into account that for the security of an organization is very important to invest in.

Which other solutions did I evaluate?

Check Point Infinity was one of the first options we had in mind due to its great reach in the security market.

What other advice do I have?

The only thing would be to improve the latency in the graphical interface and technical support.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Martin Ellmann - PeerSpot reviewer
Chief Executive Officer at EE Solutions GmbH
Real User
Aug 9, 2024
Helps to connect various locations worldwide through VPN
Pros and Cons
  • "Our company used Check Point Infinity to connect various locations worldwide through VPN, specifically using IPsec, rather than for cybersecurity. We implemented it in on-premises networks to collect data in data centers from different locations."
  • "The solution is expensive."

What is our primary use case?

Our company used Check Point Infinity to connect various locations worldwide through VPN, specifically using IPsec, rather than for cybersecurity. We implemented it in on-premises networks to collect data in data centers from different locations.

What needs improvement?

The solution is expensive.

What do I think about the stability of the solution?

The tool is 100 percent stable. 

What do I think about the scalability of the solution?

Check Point Infinity is scalable. 

How was the initial setup?

The initial deployment took about a month, subsequent deployments were much faster, typically taking only a few days.

What's my experience with pricing, setup cost, and licensing?

The solution's  price is quite high, and the licensing model requires extra licenses for various features like SD-WAN.

What other advice do I have?

The tool is one of the most secure and stable products, with clear administration. I rate the overall product an eight out of ten. 

I recommend Check Point Infinity to others, especially if they aren't planning to use Fortinet or Palo Alto. All three solutions—Check Point Infinity, Fortinet, and Palo Alto—offer similar levels of security. However, one thing to consider is that the tool's licensing can be expensive and complex. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Presales Engineer at Vincacyber
Real User
Apr 15, 2024
A solution for testing with high detection rate but lacks EDR features
Pros and Cons
  • "The detection and reaction rates are good."
  • "There is an issue with high agent size, which impacts performance."

What is our primary use case?

We use the solution for testing and conducting. For instance, we test this product using open-source samples containing different ransomware tools and another element.

What is most valuable?

The detection rate is good. It also has personal management that provides all the details on one dashboard. Depending upon the requirements, you can customize the dashboard. The visibility part is also very good. It can customised. The reaction rate is good.

What needs improvement?

There is an issue with high agent size, which impacts performance. The EDR part should provide more features.

For how long have I used the solution?

I have been using Check Point Infinity for 6 months.

What do I think about the scalability of the solution?

The solution’s scalability is good but complex to maintain. They need to provide technical training to the partners. Expanding the team to get expertise and hands-on solutions will be easy.

How are customer service and support?

Support is not that much good. Response time is very high. Some issues take a few days to resolve.

How was the initial setup?

The initial setup is neither easy nor complex. Any technical user can quickly deploy it. You need two to three resources to monitor and support the solution for a thousand assets. We use email deployment and data deployment. You don't use manual deployment. It is challenging for multiple users.

What was our ROI?

Check Point is a universal solution with multiple features that customers expect in one product to meet all the requirements.

What's my experience with pricing, setup cost, and licensing?

The product has moderate pricing depending on the devices. The OEM's services are quite high.

What other advice do I have?

We are a cybersecurity company providing solutions for our customers. We tested the Check Point solution, not just as a solution provider but also to assess cybersecurity for Check Point. We tested various products and have found that the Check Point endpoint protection offers multiple capabilities. It covers postal management, DDR capabilities, and many other features, such as cloud assessment and sandboxing in the cloud.

They should have a dedicated team or take services from third-party sources to maintain the solution. They can have this solution for endpoint protection and mobile protection.

We can customize the dashboard to meet our needs. We can tailor the dashboard to display the information we need depending on our requirements.

Overall, I rate the solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Technical Support at Hitachi Systems, Ltd.
Real User
Mar 10, 2024
Has centralized management console but technical support lags
Pros and Cons
  • "The tool's most valuable feature for threat prevention is the encryption alarm. I find the centralized management console, including the log analyzer and reports in Check Point Infinity, extremely beneficial for enhancing security and operations efficiency in our enterprise. I would rate it a perfect ten out of ten, as it effectively helps us analyze logs, and detect potential attacks."
  • "The tool's technical support lags."

What is most valuable?

The tool's most valuable feature for threat prevention is the encryption alarm. 
I find the centralized management console, including the log analyzer and reports in Check Point Infinity, extremely beneficial for enhancing security and operations efficiency in our enterprise. I would rate it a perfect ten out of ten, as it effectively helps us analyze logs,  and detect potential attacks. 

What needs improvement?

The tool's technical support lags. 

For how long have I used the solution?

I have been using the product for six to seven months. 

What do I think about the stability of the solution?

I rate the solution's stability a nine out of ten. 

What do I think about the scalability of the solution?

I rate the tool's scalability an eight point five out of ten. 

Which solution did I use previously and why did I switch?

We used Trend Mico before Check Point Infinity.We currently have approximately 500 endpoints deployed. So far, the system is working seamlessly, and we haven't encountered any security issues. I'm confident in the product's security features. We are currently the documentation, and the support portal has been reliable, providing us with ample resources to troubleshoot any issues.


What's my experience with pricing, setup cost, and licensing?

When it comes to price, the paramount consideration is the strength of the security. If the security measures provided by the product, such as Check Point Infinity, are robust and meet our requirements, price becomes a secondary concern.

What other advice do I have?

For those considering Check Point Infinity, my advice is to gain hands-on experience and acquire a foundational understanding of the product before diving into the implementation process. I rate it a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Systems Engineer at PGE
Real User
Aug 11, 2023
Stable platform with good technical support services
Pros and Cons
  • "It is a scalable product."
  • "Check Point Infinity is not compatible with Windows 8."

What is most valuable?

It is a good tool. If we plan to change the password, we don't have to change the MX Points or SPF settings, as it works with Microsoft 365. It helps us prevent losing emails.

What needs improvement?

Check Point Infinity is not compatible with Windows 8.

For how long have I used the solution?

We have been using Check Point Infinity for two months. We did a POC for it.

What do I think about the stability of the solution?

It is a stable product. 

What do I think about the scalability of the solution?

It is a scalable product.

How are customer service and support?

The technical support services are good. We reach them regarding technical errors. They reply with the solutions in a few hours.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup process is complex.

What's my experience with pricing, setup cost, and licensing?

The product has good pricing considering the features and a global approach. I rate its pricing an eight out of ten.

What other advice do I have?

I rate Check Point Infinity a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Check Point Infinity Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2026
Buyer's Guide
Download our free Check Point Infinity Report and get advice and tips from experienced pros sharing their opinions.