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Check Point Infinity vs Cortex XSIAM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.7
Cortex XDR reduces operational costs, offers better value than Microsoft Defender, and enhances ROI via automation and integration.
Sentiment score
5.8
Check Point Infinity enhances security and ROI with streamlined management, remote connectivity, and justified pricing for Portuguese businesses.
Sentiment score
4.3
Cortex XSIAM achieved savings over $500,000 by automating over half of detection and response, optimizing incident management.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Network Security Engineer at Cyberwell Solution
When I use different Check Point tools, I save support time overall.
IT at a security firm with 51-200 employees
The value is in the capacity to protect against problems or attacks with technology, developing and strengthening cybersecurity policies and administration.
PM at SECURE SOFT
I would say we can save about 90% of our budget with Check Point Infinity.
Advisor at Rossell Techsys (Division of Rossell India Limited)
 

Customer Service

Sentiment score
7.0
Cortex XDR support is praised for expertise and responsiveness, but faces inconsistency and regional communication issues. Ratings: 8-9/10.
Sentiment score
6.2
Check Point Infinity's customer service is praised for responsiveness and knowledge, but some users experience delays and slow ticket processes.
Sentiment score
6.1
Cortex XSIAM technical support experiences vary, with premium support praised for expertise, while distributor-based support quality fluctuates.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
As soon as we raise a ticket, they engage promptly, indicating strong vendor support.
Network Engineer at Insa
The technical support is excellent with quick response times.
PM at SECURE SOFT
Check Point support is very responsive.
Advisor at Rossell Techsys (Division of Rossell India Limited)
With premium support, core Palo Alto technical experts handle issues directly.
Team Lead, Security at seamlessinfotech.com
It is ineffective in terms of responding to basic queries and addressing future requirements.
Associate Director at a financial services firm with 5,001-10,000 employees
I had a dedicated person allocated for supporting, and even with them, it was very good.
Cybersecurity Architect at a computer software company with 10,001+ employees
 

Scalability Issues

Sentiment score
7.6
Cortex XDR efficiently manages extensive workloads across company sizes, praised for scalability, cloud capabilities, and high user satisfaction.
Sentiment score
7.6
Check Point Infinity offers scalable flexibility, efficiently managing growth and diverse requirements for businesses of all sizes and capacities.
Sentiment score
6.6
Cortex XSIAM excels in scalability and cloud deployment, though integration affects performance and some prefer more on-premises functionality.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Assistant Security Architect at Cloudnomics
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Junior Security Analyst at ITSEC Asia
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
The Infinity Portal lets us manage on-premises, cloud and edge environments from a single elastic console.
Human Toxicology Engineer at Arrow PC Network Pvt Ltd
We have not faced any issues with scalability.
Team Lead, Network & Security at Max international
Check Point Infinity is scalable because Check Point has a deployment ecosystem with technical support and the quality of the final information from these tools.
PM at SECURE SOFT
Without proper integration, scaling up with more servers is meaningless.
Associate Director at a financial services firm with 5,001-10,000 employees
The SOC team is responsible for fully managing Cortex XSIAM.
Cybersecurity Architect at a computer software company with 10,001+ employees
Cortex XSIAM is highly scalable.
SOC Analyst at OVELOSEC
 

Stability Issues

Sentiment score
8.0
Cortex XDR is praised for reliable stability and improved performance, despite rare lag during high-stress data loads.
Sentiment score
8.5
Check Point Infinity is highly rated for stability, with mature components and minimal issues, often scoring 8-10 out of 10.
Sentiment score
7.5
Cortex XSIAM is cloud-based, reliable, with minimal maintenance, and occasional update issues are quickly resolved, enhancing performance.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is stable, offering high quality and reliable performance.
Cyber Security Manager at Welab bank
Check Point Infinity is a very stable solution; I don't remember experiencing any downtime.
Private User at a educational organization with 5,001-10,000 employees
Check Point Infinity is very stable for our company.
IT Support at a security firm with 51-200 employees
Check Point Infinity has achieved a 99.9% block rate on zero-day malware in the 2025 Miercom test.
Human Toxicology Engineer at Arrow PC Network Pvt Ltd
The product was easy to install and set up and worked right.
Owner at Xelere
With continuous integration that the colleagues probably are doing, it is becoming better and better.
Cybersecurity Architect at a computer software company with 10,001+ employees
Overall, Cortex XSIAM is stable.
SOC Analyst at OVELOSEC
 

Room For Improvement

Cortex XDR needs better integration, pricing, UI, feature parity, and automation, while reducing resource use and false positives.
Check Point Infinity suffers from slow support, high costs, unclear documentation, confusing licensing, and a cumbersome user experience.
Cortex XSIAM needs better integration, usability, pricing, data management, and support for enhanced performance and flexibility.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
A more guided setup process or contextual help within the dashboard would make it easier for new team members to get up to speed.
Cloud Support at a security firm with 51-200 employees
I would recommend having more comprehensive documentation, including a guide for installation and configuration of Check Point Infinity.
Network Engineer at Insa
I would improve Check Point Infinity by embedding some sort of analytics that indicates which attacks are coming from specific IP addresses very often so that we can block those IP addresses.
Advisor at Rossell Techsys (Division of Rossell India Limited)
Obtaining validation for integrations from Palo Alto takes around eight months, which is quite long.
Associate Director at a financial services firm with 5,001-10,000 employees
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports.
SOC Analyst at OVELOSEC
Cortex XSIAM is on the expensive side and requires substantial improvement in pricing.
Solutions Architect at ostec
 

Setup Cost

Cortex XDR offers competitive pricing between $55-$90, though setup costs are high, with flexible licensing for cloud and on-prem use.
Enterprises have mixed views on Check Point Infinity's pricing, appreciating flexibility but finding costs high for certain features.
Cortex XSIAM is expensive with variable pricing, complexity in licensing, and additional costs for functionalities and resources.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Cyber Security Manager at Welab bank
In terms of pricing, I find Check Point Infinity to be an expensive product.
Advisor at Rossell Techsys (Division of Rossell India Limited)
The setup cost or license is very high.
Cloud Support at a security firm with 51-200 employees
We received a relative discount for this.
Team Lead, Network & Security at Max international
The first impression is that XSIAM would be more expensive than others we tried.
Owner at Xelere
The product is very expensive.
Associate Director at a financial services firm with 5,001-10,000 employees
Cortex XSIAM is pretty expensive, and the licensing process is not very comfortable.
Director at MICROLOGIC NETWORKS PRIVATE LIMITED
 

Valuable Features

Cortex XDR offers advanced AI-driven analytics, multi-layered security, and automation, enhancing threat detection and incident response efficiency.
Check Point Infinity provides centralized security management with AI-driven threat prevention, enhancing efficiency and reducing complexity across platforms.
Cortex XSIAM enhances incident response with automation, integration, and machine learning, providing comprehensive network security and threat identification.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
Check Point uses robust AI software to detect and recognize all cyber-attacks, giving me the ability to prevent these attacks.
PM at SECURE SOFT
Check Point Infinity has positively impacted my organization by making everything better, including the speed of the network and the security.
Private User at a educational organization with 5,001-10,000 employees
We have seen a faster response time and reduced effort from the network and security engineers while going through logs.
Team Lead, Network & Security at Max international
The advanced visualization capabilities of the product are important for understanding security trends in an organization.
Solutions Architect at ostec
To have Cortex XSIAM available is to basically have integration of all log sources, all alerting, and so on and so forth from firewalls and different tools, to get everything in one place, and afterwards to be able to build on the information that is coming.
Cybersecurity Architect at a computer software company with 10,001+ employees
One of the valued aspects of the product is its use of artificial intelligence to detect security vulnerabilities.
Owner at Xelere
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
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Ranking in AI-Powered Cybersecurity Platforms
1st
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
112
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd)
Check Point Infinity
Ranking in AI-Powered Cybersecurity Platforms
7th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
40
Ranking in other categories
Advanced Threat Protection (ATP) (9th), AI Security (4th), AI Observability (5th)
Cortex XSIAM
Ranking in AI-Powered Cybersecurity Platforms
8th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
16
Ranking in other categories
Security Information and Event Management (SIEM) (15th), Identity Threat Detection and Response (ITDR) (7th)
 

Mindshare comparison

As of June 2026, in the AI-Powered Cybersecurity Platforms category, the mindshare of Cortex XDR by Palo Alto Networks is 11.1%, up from 10.6% compared to the previous year. The mindshare of Check Point Infinity is 3.6%, up from 0.3% compared to the previous year. The mindshare of Cortex XSIAM is 7.9%, down from 9.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI-Powered Cybersecurity Platforms Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks11.1%
Check Point Infinity3.6%
Cortex XSIAM7.9%
Other77.4%
AI-Powered Cybersecurity Platforms
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Chetan Bhati - PeerSpot reviewer
Human Toxicology Engineer at Arrow PC Network Pvt Ltd
Improves daily threat prevention with real-time detection and requires better alert tuning for faster prioritization
Check Point Infinity is powerful, but there are a few areas that could improve. The learning curve for new users can be steep, especially when managing multiple modules like CloudGuard, Quantum, and Harmony together. Some alerts can be overwhelming, making it harder to prioritize without fine-tuning. While automation helps, occasional manual adjustments are still needed. Overall, it is strong, but simplifying onboarding and alert management would make it even better. Integration with third-party tools could be smoother. The reporting dashboard could be more customizable for quick insights. Performance on very large networks can sometimes slow during updates. Overall, while the platform is strong, improving user experience, alert management, and integration would make it even more efficient for daily operations.
reviewer2541030 - PeerSpot reviewer
Cybersecurity Architect at a computer software company with 10,001+ employees
Unified security monitoring has simplified incident response and improved automated threat handling
The firewall side can make some improvements. I know the firewall on Cortex XSIAM is based on Windows. From what I have experienced so far, I have seen that the policies you can create are actually very in-depth. I mean, you can do most of the things and a lot of integration that you actually want. So if I want to choose to send things to WildFire, for example, I can choose to send it, I can choose to not send it. This basically offers flexibility to implement Cortex XSIAM in more standardized places where you maybe have a certification. I would say that the thing that maybe needs a bit more improvement is the fact that the one with the firewall because I have seen some things there that are kind of hard to manage. You do not really have a very easy way to manage those, unless you actually know where you have put them. So it is very inflexible. In the rest, you have a lot of playbooks that you can do and you can do lots of automation, which is actually easy to manage from what I have seen from my colleagues.
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Security Firm
15%
Manufacturing Company
13%
Financial Services Firm
13%
Construction Company
9%
Computer Software Company
12%
Manufacturing Company
10%
Financial Services Firm
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise20
Large Enterprise52
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise9
Large Enterprise10
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What needs improvement with Check Point Infinity?
Check Point Infinity could be improved with more intuitive documentation.
What is your primary use case for Check Point Infinity?
Check Point Infinity is used primarily for consolidating security across networks, including cloud and on-premise, an...
What advice do you have for others considering Check Point Infinity?
Check Point Infinity offers easy management, a centralized security tool, and excellent pricing. The review rating fo...
What is your experience regarding pricing and costs for Cortex XSIAM?
I did not participate in pricing discussions for Cortex XSIAM solutions, so I cannot provide a review regarding price...
What needs improvement with Cortex XSIAM?
Cortex XSIAM is on the expensive side and requires substantial improvement in pricing. There are other features that ...
What is your primary use case for Cortex XSIAM?
With Cortex XSIAM, we installed an agent on Active Directory on-premise. We connected our Firewalls to the Data Lake ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
R80, Infinity
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Edel AG
Information Not Available
Find out what your peers are saying about Check Point Infinity vs. Cortex XSIAM and other solutions. Updated: April 2026.
900,644 professionals have used our research since 2012.