What is our primary use case?
The use case involves managing various aspects, including endpoint security, SaaS interface, and firewall management within the Check Point Infinity architecture. The Infinity portal serves as a centralized hub for overseeing all components of the Check Point security suite. The architecture incorporates XDR and MDR, enabling automatic correlation of information. In scenarios where a security issue arises, the system can automatically analyze data from diverse platforms, such as endpoints, firewalls, and Office 365. T
How has it helped my organization?
It offers significant benefits as a cybersecurity leader, known for pioneering the logical firewall and excelling with its Infinity suite. The expertise of Check Point professionals ensures efficient handling of challenges.
What is most valuable?
I have a positive history with Check Point, having worked with their firewall models since the nineties. A notable aspect that I appreciate is their ongoing effort to redesign the portal, giving it a fresh and centralized appearance. This is particularly significant as the transition from Check Point on-premises solutions to the cloud.
What needs improvement?
I've observed some challenges in terms of usability and performance, particularly since the shift to a service-oriented model like Infinity. It seems that the performance varies, likely influenced by the client's size and the provisioning of resources.
For how long have I used the solution?
We have been using it for several years, and since it was released we have become partners.
What do I think about the stability of the solution?
The stability is influenced by the specific configuration and the capabilities of the machine itself. Currently, I can confidently rate the stability at eight out of ten.
What do I think about the scalability of the solution?
The scalability and power seem to impact the interface quality; larger clients with more resources receive a better interface experience. In cases where clients initially buy licenses for a certain number of machines and later realize they need more, Check Point offers flexibility. Clients can purchase additional licenses even if it's mid-year, without the need to synchronize license renewal dates.
How are customer service and support?
My experiences with Check Point's tech support have been positive. They responded promptly to issues, even conducting a video call for clarification. A licensing complication was swiftly addressed, showing their commitment to resolving bugs.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
The deployment time varies depending on the specific machine and its configuration, however, in general, the implementation and installation processes are relatively quick. The deployment process is contingent on the specific configuration and the underlying infrastructure. However, due to our familiarity with the products, deployment is straightforward and typically doesn't extend over days. Instead, it can be accomplished in a matter of hours or even minutes, particularly in smaller cases. The process begins with obtaining the necessary licenses through a purchase order. Once acquired, we seamlessly integrate them into the Check Point dashboard, either through a physical conversion or by utilizing the Infinity portal. Subsequently, if configuration is required, we create the tenant and apply the license to it. From this point onward, the deployment process is quite straightforward and efficient.
What was our ROI?
The price is justified by the security it provides. In a world where security breaches can lead to significant financial losses, the investment in robust cybersecurity solutions is seen as essential. Moreover, the ongoing improvements in the dashboard experience further enhance the overall value proposition of Check Point Infinity, making it a comprehensive and worthwhile security solution for businesses in Portugal.
What's my experience with pricing, setup cost, and licensing?
In Portugal, pricing for security solutions, particularly Check Point, is not a fixed rate. It's determined by factors like the brand's prominence and whether the product is flagged. The flexibility in pricing is advantageous, and being a special partner allows for negotiating special rates based on the project requirements. Unlike services like Office 365, Check Point licenses are not based on users but rather on machines. Clients are required to pay when submitting a purchase order. However, for those interested in trying the product, whether for a Proof of Concept or other purposes, we can facilitate trials. As partners, we have the ability to request trials from Check Point or conduct trials ourselves for one to three months. While trial versions can't be extended, we can release a new license with an additional thirty days, allowing clients to continue testing the product. After the trial period, we can convert the tenants and apply for a full license, enabling clients to choose the desired products for implementation.
What other advice do I have?
Overall, I would rate it nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner