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D Alvarado - PeerSpot reviewer
Lider Soporte Cloud at a security firm with 51-200 employees
Real User
Top 5Leaderboard
Nov 13, 2025
Has centralized cloud security tasks through an intuitive portal and simplified policy management processes
Pros and Cons
  • "Check Point Infinity has impacted my organization positively because it is easier to control and change VPNs and other features."
  • "The customer support is average because I need to create different things in the portal to create a ticket."

What is our primary use case?

My main use case for Check Point Infinity is to use different applications of Check Point in cloud.

In my work, I use Check Point Infinity with a gateway in Azure, but I don't have security management. For this reason, I use the license to use the security management in Infinity Portal.

What is most valuable?

The best feature Check Point Infinity offers is Cloud Security Management. In this area, I use Quantum Security Management for excellent topics, Smart-1 Cloud.

I have a good experience with Smart-1 Cloud and Quantum Security Management because Infinity Portal is an easy and better portal.

The central features of Check Point Infinity in one portal are for me, the best topic about the Infinity Portal.

Check Point Infinity has impacted my organization positively because it is easier to control and change VPNs and other features. I use this portal and Cloud One for management, security management in any location.

It is more efficient because the portal is very intuitive. The policies in the gateway are easy to control, change, and create new policies. For us, it is the best part.

What needs improvement?

I don't know how Check Point Infinity can be improved. I am familiar with this product, but I don't really know.

Regarding the support, it is a little difficult with the documentation on the internet. The page, papers, and other documentation are more textual, and I don't have any steps with graphics or pictures.

I give it an eight because it is a better portal, but I need to create new documentation about Check Point. It's my opinion.

A small improvement is needed for Check Point Infinity that I haven't mentioned yet.

For how long have I used the solution?

I have been using Check Point Infinity for around four or five years.

Buyer's Guide
Check Point Infinity
October 2026
Learn what your peers think about Check Point Infinity. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,574 professionals have used our research since 2012.

What do I think about the stability of the solution?

Check Point Infinity is stable.

What do I think about the scalability of the solution?

The scalability of Check Point Infinity is great, and I don't have problems in this area.

How are customer service and support?

The customer support is average because I need to create different things in the portal to create a ticket.

I do not have any additional thoughts about Check Point Infinity before we wrap up.

Which solution did I use previously and why did I switch?

I did not previously use a different solution before Check Point Infinity.

What's my experience with pricing, setup cost, and licensing?

I have a little experience with pricing, setup cost, and licensing because I am an admin.

Which other solutions did I evaluate?

I did not evaluate other options before choosing Check Point Infinity.

What other advice do I have?

It is easier for my company to use all resources and functions in Infinity Portal.

I purchased Check Point Infinity through the Azure Marketplace.

I prefer a support chat option.

On a scale of 1 to 10, I would rate Check Point Infinity an eight.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Cloud Support at a security firm with 51-200 employees
Real User
Top 5Leaderboard
Oct 27, 2025
Unifying security tools across cloud environments has streamlined operations and improved threat response
Pros and Cons
  • "Check Point Infinity has enabled us to manage cloud, network, and endpoint security from a single platform, which has reduced complexity and improved response times."
  • "My experience with pricing, setup cost, and licensing is that the setup cost or license is very high. When I need to put different licensing into various security tools, it becomes very complicated for me."

What is our primary use case?

My main use case for Check Point Infinity is to control different tools around security over the factory. In this case, I use different features, for example, Harmony and SmartCloud One, for controlling my gateways and other tools within the Infinity service.

When I need to get into SmartOne Cloud, I use the Infinity Portal and other features. Another tool that I utilize is Harmony, which is also a Check Point tool.

When I need to use a centralized environment over my security tools, Check Point Infinity helps me manage and unify security across our cloud and on-premise environments.

How has it helped my organization?

Check Point Infinity has enabled us to manage cloud, network, and endpoint security from a single platform, which has reduced complexity and improved response times.

What is most valuable?

The best features Check Point Infinity offers include a single console to manage security across network, cloud, endpoints, and mobility. This centralized visibility makes it easy to enforce consistent policies and respond quickly to threats.

Having a single console and centralized visibility significantly helps my team day-to-day, as one of the best features Check Point Infinity offers is a unified security architecture. It allows us to manage network, cloud, and endpoint security from a single console, which simplifies operations and improves visibility, along with threat prevention capabilities including IPS, anti-bot, Sandbox.

What really stands out about Check Point Infinity is its prevention-first approach and threat prevention capabilities.

Check Point Infinity has positively impacted my organization by enabling us to manage cloud, network, and endpoint security from a single platform, which has reduced complexity and improved response times.

What needs improvement?

One area where Check Point Infinity could be improved is the user experience across its different modules. While the unified architecture is powerful, switching between dashboards or managing granular settings can sometimes feel less intuitive, especially for newer team members.

The onboarding experience for new users could be improved. While the platform is powerful, the interface can feel overwhelming at first, especially when navigating between modules such as cloud security, endpoint protection, and threat intelligence. A more guided setup process or contextual help within the dashboard would make it easier for new team members to get up to speed.

For how long have I used the solution?

I have been using Check Point Infinity for around two years.

What do I think about the stability of the solution?

Check Point Infinity is stable.

What do I think about the scalability of the solution?

Check Point Infinity's scalability is good.

How are customer service and support?

The customer support is very great for me.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I did not previously use a different solution before Check Point Infinity.

What was our ROI?

Automated policies enforcement and threat prevention have saved my team hours of manual configuration and incident handling.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing is that the setup cost or license is very high. When I need to put different licensing into various security tools, it becomes very complicated for me.

Which other solutions did I evaluate?

I did not evaluate other options before choosing Check Point Infinity.

What other advice do I have?

I would advise others looking into using Check Point Infinity to consider it because it is a great opportunity to see different tools for security in Check Point.

Check Point Infinity service is an excellent opportunity to centralize your security.

On a scale of one to ten, I rate Check Point Infinity a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Check Point Infinity
October 2026
Learn what your peers think about Check Point Infinity. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,574 professionals have used our research since 2012.
Muluken Mekonene - PeerSpot reviewer
Network Engineer at Insa
Real User
Top 5
Dec 29, 2024
Empowering security with seamless AI-guided configurations
Pros and Cons
  • "Check Point Infinity offers a multi-layered security approach that enhances our IT security environment."
  • "I recommend Check Point Infinity to other customers due to its notable benefits and positive experiences with a major financial institution."
  • "I would recommend having more comprehensive documentation, including a guide for installation and configuration of Check Point Infinity."

What is our primary use case?

We have been deploying Check Point Infinity as a new technology for security purposes with our biggest customer in Ethiopia. It serves to secure endpoints and protect from intrusion and various threats. The product is deployed as a SaaS solution, and we use it to protect mobile users and other aspects of the organization.

What is most valuable?

Check Point Infinity offers a multi-layered security approach that enhances our IT security environment. It provides tracking protection, intrusion prevention, and supports mobile users efficiently. 

The AI integration helps in guiding configurations and installations, making the process smoother. 

Additionally, Check Point is a supportive vendor, offering notable assistance and knowledge sharing during installations and configurations.

What needs improvement?

I would recommend having more comprehensive documentation, including a guide for installation and configuration of Check Point Infinity. This would help users to easily understand and deploy the solution.

For how long have I used the solution?

We have been working with Check Point Infinity for one year, as it was deployed with the aid of professional service last year.

What do I think about the stability of the solution?

For the time being, Check Point Infinity is stable with no issues concerning stability.

What do I think about the scalability of the solution?

The product is scalable. If customers require scalability, we can scale the product accordingly to suit organizational growth.

How are customer service and support?

Check Point provides excellent support. As soon as we raise a ticket, they engage promptly, indicating strong vendor support. User support has not presented any issues.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We are also working with IBM, Cisco, and FortiGate along with Check Point, for different solutions.

How was the initial setup?

The initial setup is quite seamless and smooth. We follow the solutions easily without encountering any challenges.

What about the implementation team?

The deployment was conducted with the assistance of professional services. This external team has been very supportive and provided necessary guidance throughout the process.

What was our ROI?

We are currently not assessing the financial benefits or return on investment for Check Point Infinity, as we are in the process of deploying it.

What's my experience with pricing, setup cost, and licensing?

I am not aware of the financial cost of the licensing for Check Point Infinity, as I am involved in the technical aspects. The product, as supported by Check Point, offers invaluable assistance for ease of deployment.

Which other solutions did I evaluate?

We are also working with other vendors such as IBM, Cisco, and FortiGate.

What other advice do I have?

I recommend Check Point Infinity to other customers due to its notable benefits and positive experiences with a major financial institution. 

I rate Check Point Infinity nine out of ten for its overall satisfactory and scalable features.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2751120 - PeerSpot reviewer
Private User at a educational organization with 5,001-10,000 employees
Real User
Top 5
Sep 8, 2025
Consolidation of management and protection at a fair price gives peace of mind
Pros and Cons
  • "The Infinity portal combines all Check Point solutions in one place, including the endpoint, SASE, and the SMP."
  • "Something that should be better in Check Point Infinity is the customization, though I don't have any specific suggestions at this time."

What is our primary use case?

The most common use case for Check Point Infinity is for managing all my gateways in one place and deploying everything from one place.

What is most valuable?

The Infinity portal combines all Check Point solutions in one place, including the endpoint, SASE, and the SMP.

I am using real-time threat intelligence in Check Point Infinity with ThreatCloud and AI.

The analytics capabilities in Check Point Infinity are very good, and it provides an all-in-one solution.

What needs improvement?

Something that should be better in Check Point Infinity is the customization, though I don't have any specific suggestions at this time.

What do I think about the stability of the solution?

Check Point Infinity is a very stable solution; I don't remember experiencing any downtime.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

I would rate technical support from Check Point a perfect score because when I call them, they answer before I could breathe.

How would you rate customer service and support?

Positive

How was the initial setup?

My initial setup of Check Point Infinity was very easy. Setting up the gateway and connecting it to the Infinity portal was very simple.

What was our ROI?

The price of the solution is very fair because it provides good protection at a reasonable cost.

What other advice do I have?

I'm not sure if I purchased the solution through the vendor or AWS marketplace.

I don't use the automations in Check Point Infinity.

I am a customer using Check Point products.

On a scale of 1-10, I rate Check Point Infinity a 9.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2751120 - PeerSpot reviewer
Private User at a educational organization with 5,001-10,000 employees
Real User
Top 5
Oct 21, 2025
Offers an all-in-one solution for efficient risk management and network security
Pros and Cons
  • "The all-in-one management feature of Check Point Infinity saves time because I can manage everything and deploy everything from one place."

    What is our primary use case?

    My main use case for Check Point Infinity is to manage Quantum Spark appliances to manage risks.

    I don't have anything else to add about my main use case.

    How has it helped my organization?

    The Check Point Infinity Service saved me a lot of time because it gave me all in one solution.

    What is most valuable?

    The best features Check Point Infinity offers are that it provides an all-in-one management solution.

    The all-in-one management feature of Check Point Infinity saves time because I can manage everything and deploy everything from one place.

    Check Point Infinity has positively impacted my organization by making everything better, including the speed of the network and the security.

    Check Point Infinity has helped with the speed at which I can deploy things and change things.

    What needs improvement?

    I don't think they should change anything to improve Check Point Infinity.

    For how long have I used the solution?

    I have been using Check Point Infinity for the last 3 years.

    What do I think about the stability of the solution?

    Check Point Infinity is stable in my experience, and I can change everything with very good capability.

    How are customer service and support?

    The customer support experience was very good; they answered just when I called.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I didn't use a different solution before Check Point Infinity.

    Which other solutions did I evaluate?

    I didn't evaluate other options before choosing Check Point Infinity.

    What other advice do I have?

    I rate Check Point Infinity overall as 10 out of 10 because they give all-in-one solutions, and they do this the best.

    My advice to others looking into using Check Point Infinity is to go for it; it will help them a lot.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PM at SECURE SOFT
    Real User
    Top 10
    Apr 23, 2025
    Unified portal streamlines cybersecurity integration and administration
    Pros and Cons
    • "One of the valuable aspects of Check Point Infinity is that I can use one unified portal for the administration of all these tools."
    • "If Check Point continues reforms of AI and takes more information from different origins, not only from its database but also from other brands, it can complete this information and make it stronger."

    What is our primary use case?

    In my job, I design and propose different solutions from Check Point Infinity for some final customers in final champ profiles. With Check Point Infinity solutions, I can integrate different tools of Check Point like security appliances such as Quantum or Quantum Smart or the orchestrator under Smart Events like different tools of Harmony, Harmony Mail, Harmony Point, and Harmony Browse. I use the Infinity Portal to take control of the administration of these tools and orchestrate and integrate all the information to bring the logs to the final customer to deploy new strategies for cybersecurity or change or update the architecture of security policies.

    What is most valuable?

    One of the valuable aspects of Check Point Infinity is that I can use one unified portal for the administration of all these tools. I can integrate other tools from other brands too, to consolidate and unify cybersecurity strategies. Check Point uses robust AI software to detect and recognize all cyber-attacks, giving me the ability to prevent these attacks.

    What needs improvement?

    If Check Point continues reforms of AI and takes more information from different origins, not only from its database but also from other brands, it can complete this information and make it stronger.

    For how long have I used the solution?

    I have had about three years of experience with Check Point Infinity.

    What do I think about the scalability of the solution?

    Check Point Infinity is scalable because Check Point has a deployment ecosystem with technical support and the quality of the final information from these tools.

    How are customer service and support?

    The technical support is excellent with quick response times and high-quality answers to provide the best solutions needed.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup is not complex; it is straightforward. It depends on the reality of the moment for the final customer and what they want for their roadmap. The deployment is usually in a short time as this technology enables quick deployment into the customer's architecture.

    What about the implementation team?

    The required number of people depends on the size of the final customer, but maybe three to five people, including analysts, engineers, and someone senior, are sufficient for this.

    What was our ROI?

    The value is in the capacity to protect against problems or attacks with technology, developing and strengthening cybersecurity policies and administration.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is good as Check Point Infinity includes many tools and details that others might not have. The cost depends on the different architecture or needs of the final customer.

    Which other solutions did I evaluate?

    Some brands like Trend Micro, Sophos, and Fortinet offer good solutions too. However, I prefer Check Point as an expert brand in cybersecurity.

    What other advice do I have?

    I rate Check Point Infinity a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Nuno Faria - PeerSpot reviewer
    Managing Partner at NCSO
    Real User
    Jan 5, 2024
    Provides robust cybersecurity with a comprehensive suite of features, expert support, and scalable cloud-based architecture, ensuring effective threat detection and continuous improvement
    Pros and Cons
    • "A notable aspect that I appreciate is their ongoing effort to redesign the portal, giving it a fresh and centralized appearance."
    • "It seems that the performance varies, likely influenced by the client's size and the provisioning of resources."

    What is our primary use case?

    The use case involves managing various aspects, including endpoint security, SaaS interface, and firewall management within the Check Point Infinity architecture. The Infinity portal serves as a centralized hub for overseeing all components of the Check Point security suite. The architecture incorporates XDR and MDR, enabling automatic correlation of information. In scenarios where a security issue arises, the system can automatically analyze data from diverse platforms, such as endpoints, firewalls, and Office 365. T

    How has it helped my organization?

    It offers significant benefits as a cybersecurity leader, known for pioneering the logical firewall and excelling with its Infinity suite. The expertise of Check Point professionals ensures efficient handling of challenges.

    What is most valuable?

    I have a positive history with Check Point, having worked with their firewall models since the nineties. A notable aspect that I appreciate is their ongoing effort to redesign the portal, giving it a fresh and centralized appearance. This is particularly significant as the transition from Check Point on-premises solutions to the cloud.

    What needs improvement?

    I've observed some challenges in terms of usability and performance, particularly since the shift to a service-oriented model like Infinity. It seems that the performance varies, likely influenced by the client's size and the provisioning of resources.

    For how long have I used the solution?

    We have been using it for several years, and since it was released we have become partners.

    What do I think about the stability of the solution?

    The stability is influenced by the specific configuration and the capabilities of the machine itself. Currently, I can confidently rate the stability at eight out of ten.

    What do I think about the scalability of the solution?

    The scalability and power seem to impact the interface quality; larger clients with more resources receive a better interface experience. In cases where clients initially buy licenses for a certain number of machines and later realize they need more, Check Point offers flexibility. Clients can purchase additional licenses even if it's mid-year, without the need to synchronize license renewal dates.

    How are customer service and support?

    My experiences with Check Point's tech support have been positive. They responded promptly to issues, even conducting a video call for clarification. A licensing complication was swiftly addressed, showing their commitment to resolving bugs.

    How was the initial setup?

    The initial setup was straightforward.

    What about the implementation team?

    The deployment time varies depending on the specific machine and its configuration, however, in general, the implementation and installation processes are relatively quick. The deployment process is contingent on the specific configuration and the underlying infrastructure. However, due to our familiarity with the products, deployment is straightforward and typically doesn't extend over days. Instead, it can be accomplished in a matter of hours or even minutes, particularly in smaller cases. The process begins with obtaining the necessary licenses through a purchase order. Once acquired, we seamlessly integrate them into the Check Point dashboard, either through a physical conversion or by utilizing the Infinity portal. Subsequently, if configuration is required, we create the tenant and apply the license to it. From this point onward, the deployment process is quite straightforward and efficient.

    What was our ROI?

    The price is justified by the security it provides. In a world where security breaches can lead to significant financial losses, the investment in robust cybersecurity solutions is seen as essential. Moreover, the ongoing improvements in the dashboard experience further enhance the overall value proposition of Check Point Infinity, making it a comprehensive and worthwhile security solution for businesses in Portugal.

    What's my experience with pricing, setup cost, and licensing?

    In Portugal, pricing for security solutions, particularly Check Point, is not a fixed rate. It's determined by factors like the brand's prominence and whether the product is flagged. The flexibility in pricing is advantageous, and being a special partner allows for negotiating special rates based on the project requirements. Unlike services like Office 365, Check Point licenses are not based on users but rather on machines. Clients are required to pay when submitting a purchase order. However, for those interested in trying the product, whether for a Proof of Concept or other purposes, we can facilitate trials. As partners, we have the ability to request trials from Check Point or conduct trials ourselves for one to three months. While trial versions can't be extended, we can release a new license with an additional thirty days, allowing clients to continue testing the product. After the trial period, we can convert the tenants and apply for a full license, enabling clients to choose the desired products for implementation.

    What other advice do I have?

    Overall, I would rate it nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Pratik_Savla - PeerSpot reviewer
    Security and Compliance Architect at a manufacturing company with 1,001-5,000 employees
    Real User
    Top 20
    Jul 30, 2024
    A unified security system offering intelligent threat prevention but the training is difficult
    Pros and Cons
    • "Check Point Infinity has significantly improved our workflow within the ecosystem, making processes smoother and more efficient."
    • "Some aspects of the reporting in Check Point may take time to learn and become comfortable with."

    What is our primary use case?

    We leveraged Check Point Infinity primarily for gateway security, cloud security, endpoint security, and infrastructure as a service.

    How has it helped my organization?

    Architecturally, Check Point functions as a unified security system. Only one policy management section enables administrators to manage all policies from one console. The platform offers intelligent threat prevention capabilities, flagging suspicious activities and preventing potential threats before they impact your network, cloud, or mobile environments.

    What is most valuable?

    The whole process of consolidation, centralization, and obtaining a single pane of glass view into the current state, necessary changes, and areas for improvement.

    Check Point Infinity has significantly improved our workflow within the ecosystem, making processes smoother and more efficient. It hasn’t added unnecessary work; instead, it has streamlined operations and simplified tasks.

    What needs improvement?

    Some aspects of the reporting in Check Point may take time to learn and become comfortable with. Training is necessary for certain areas, as some features might not be as intuitive. It's important to understand the workflow and how various components function.

    For how long have I used the solution?

    I have been using Check Point Infinity for one year.

    What do I think about the stability of the solution?

    It was very fairly stable.

    I rate the stability an eight out of ten.

    What do I think about the scalability of the solution?

    It is a scalable solution. It can accommodate an increase in user count, handle new requirements and changes, and address emerging attack vectors, ensuring continued functionality and security.

    It is used by security analysts, security engineers, and some architects.

    I rate the scalability an eight out of ten.

    Which solution did I use previously and why did I switch?

    We were using CrowdStrike.

    How was the initial setup?

    The initial setup is straightforward. The deployment process involves a team of network architects, security architects, security analysts, and security engineers.

    I rate it an eight out of ten.

    What was our ROI?

    It saved our time by 25%.

    What's my experience with pricing, setup cost, and licensing?

    It costs around 40k to 50k. We ended up getting a premium one. There was some additional cost.

    What other advice do I have?

    We could have faced it if Check Point Infinity had not prevented it. This includes understanding the potential security incident we were looking at, gaining insights into where the attempt was being made from, identifying the associated IOCs, and potentially attributing who might be targeting us. 

    Maintenance wasn't much needed. The fifteen people we had were sufficient. We had coverage across different time zones, so they were able to cover it.

    I recommend the solution.

    Overall, I rate the solution a seven out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Geraldo Freitas - PeerSpot reviewer
    Analista de TI - suporte a redes e segurança at Tribunal de Contas da União
    Real User
    May 2, 2024
    Offers integration with Active Directory, where you can allow or deny traffic based on users or groups of users from Active Directory
    Pros and Cons
    • "Check Point Infinity's threat prevention capabilities benefitted our organization."
    • "We have had some performance issues. Because of this, we had to redirect traffic to be analyzed by other appliances."

    What is our primary use case?

    We have main offices in Brazil and branch offices in each of our state capitals. So, we have 26 branch offices in total. Each branch office used to have a small Check Point appliance. We're moving away from that model; they won't access the internet directly anymore. Instead, they'll pass through a central kind of star network.

    We use two levels of firewalls: an external firewall and an internal firewall. We have a DMZ between these two firewall clusters with high availability. Each firewall has IPS, web content filtering, bot protection, and antivirus enabled. We'll contract some of those features as part of an MSSP service. We don't buy products or appliances directly.

    Our procurement requirements allow other manufacturers to participate. The decision isn't ours or the integrator's – it's how we buy in Brazil. The vendor offering the lowest price for a product that meets the requirements wins. We cannot choose a specific brand or product name.

    How has it helped my organization?

    Before contracting the MSSP, we had an IPS (I don't remember if it was Check Point). However, we only detected signatures; we weren't confident enough to block them due to false positives. For the past 10 years, we have had a procedure where we get new signatures weekly, test for false positives, and set exclusions. Most relevant signatures are now in use, so the IPS is an important layer of protection for us. So, Check Point Infinity's threat prevention capabilities benefitted our organization.

    We haven't had any problems with integration, but we don't need many integrations. The main one is with SIEM. The bigger issue is that we use ArcSight as our SIEM. It's very difficult to migrate from one SIEM solution to another.

    We are on the journey of moving to the cloud right now. We had on-premises services, but we are going to move to a cloud environment where we have Azure and AWS Cloud. Because of this, the new solution will have virtual firewalls at the edge of each cloud.

    What is most valuable?

    I like all the features because within the suite we use, it's sometimes hard to know exactly which features are being used and where they come from. 

    But, the main feature is the integration with Active Directory, where you can allow or deny traffic based on users or groups of users from Active Directory.

    What needs improvement?

    We have had some performance issues. Because of this, we had to redirect traffic to be analyzed by other appliances. I'm not sure if higher-end appliances would still have this problem. 

    We also experienced issues with deploying new configuration versions to all branch appliances, but we won't be using this setup anymore. We don't know exactly how the virtual appliances will work to protect the cloud. It's a new thing for us.

    For how long have I used the solution?

    I have been using it for 14 years now.

    What do I think about the stability of the solution?

    I would rate the stability an eight out of ten. We've had some problems in the past.

    What do I think about the scalability of the solution?

    We had an issue with scalability before. We think the technology changes caused by mobile traffic impacted our appliances. Since we're buying a bigger solution now, I think we won't have this problem this time. 

    Check Point engineers were involved, and they suggested we use a virtual appliance to remove this traffic from our physical appliance.

    How are customer service and support?

    We've had some difficult experiences sometimes, such as we have to send again files and information.  

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    We had another solution a long time ago. It was a small, free solution, very difficult to compare. We've used Check Point for a long time, so it's impossible to make a fair comparison.

    We also use Azure Sentinel, but we do not receive logs from security solutions. It's possible we'll migrate to Azure Sentinel in the future. Nowadays, it's difficult to use a SIEM that is local and not cloud-based.

    How was the initial setup?

    The initial setup will be done by the MSSP provider, not us. They'll handle the appliances, configuration, and integration. When we pay, everything must be working perfectly, and the documentation must be delivered to us.

    The first deployment took about nine months because we changed the active tool. The second deployment was a bit different and took about six months. This timeline includes everything: equipment and features, but it also has solutions that aren't exactly Check Point firewalls, like the WAF (Web Application Firewall) or integration with SIEMs—also, the implementation of use cases in the SIEM.

    What about the implementation team?

    There are two teams involved in the deployment: our team and the supplier's team. Usually, there are three or four people from the supplier and the same number from us.

    It's maintained by the supplier. We have an SLA (Service Level Agreement) in place. They install, maintain, and manage the entire solution. We are a user of the solution; we open tickets to them, and they make the configurations. They're also responsible for availability and other aspects.

    What other advice do I have?

    I would recommend it. However, Check Point could improve its tech support systems. If they had more engineers in Brazil, I think it would be good.

    Overall, I would rate the solution a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Anuraj Nair - PeerSpot reviewer
    Presales Engineer at SNSIN
    Reseller
    May 11, 2024
    We can navigate to all the products very easily because it is written in a normal installation
    Pros and Cons
    • "Infinity is a technical console where we have to log in, and we can navigate to all the products very easily because it is written in a normal installation. People who know about the product can click and take care of their activity."
    • "Technical support is pretty delayed."

    What is our primary use case?

    Infinity is a single platform where you can integrate all the Check Point solutions such as Check Point Email Security, Check Point Endpoint Protection, Check Point SaaS, Check Point web proxy solutions, and Check Point Firewall. It can be integrated into the Infinity portal, and we can manage and configure it from the Infiniti portal.

    What is most valuable?

    Infinity is a technical console where we have to log in, and we can navigate to all the products very easily because it is written in a normal installation. People who know about the product can click and take care of their activity.

    What needs improvement?

    Technical support is pretty delayed. It's very slow, and they have not yet received their IT. Compared to other OEMs, Check Point's response is a bit slow but could have been improved. There are two areas to improve: The latency of the sandboxing and the technical support efficacy.

    For how long have I used the solution?

    I have been using Check Point Infinity for five years.

    What do I think about the stability of the solution?

    I never felt any downtime or any login issues. Whenever I try to log in, it happens properly and normally.

    I rate the solution’s stability a nine out of ten.

    What do I think about the scalability of the solution?

    5,000 end users are using the solution.

    I rate the solution’s scalability a nine out of ten.

    How was the initial setup?

    The initial setup is very straightforward. Also, the OEM vendor will help you with the login, configure the authentication, get into the login, or get into the console, load your device, and start configuring it.

    What was our ROI?

    Check Point Infinity offers numerous benefits. It provides peace of mind by simplifying security management. It is responsible for on-premises security, allowing users to configure it anywhere. Additionally, it enables seamless remote connection, even if the user is away from the central point. It's the latest in security technology, offering immense value.

    What's my experience with pricing, setup cost, and licensing?

    Customers need to pay yearly.

    What other advice do I have?

    Infiniti is a portal that integrates multiple products.

    It's a unified management console. I'm able to manage all the solutions and products from my single Infinity console regardless of multiple branches across the globe, anywhere in the world, and they can be controlled from a single console. The major benefit is the SaaS offering. So, customers don't have to manage everything or keep any infrastructure on-premises; it's completely provided by Check Point, with data centers integrated into Infinity. Thus, there are no data integration problems.

    Check Point Infinity is well known for its CDR (Content Disarm and Reconstruction) technology rather than CRO (Customer Revenue Optimization) debt protection. This technology is primarily associated with its sandboxing capabilities. However, there is room for improvement in terms of latency when scanning and delivering attachments, links, or files. Although the delay is often negligible, competitors may offer faster results with their sandboxing solutions.

    For customers prioritizing robust security, performance, and stability, Check Point can be an excellent choice. Their extensive technical expertise and global deployments contribute to the reliability of their products. With the Infinity architecture, which facilitates comprehensive threat coverage, Check Point offers scalability, reliability, and expandability across various infrastructure needs.

    Overall, I rate the solution a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Check Point Infinity Report and get advice and tips from experienced pros sharing their opinions.
    Updated: October 2026
    Buyer's Guide
    Download our free Check Point Infinity Report and get advice and tips from experienced pros sharing their opinions.