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Check Point Infinity vs Cortex XDR by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Check Point Infinity enhances security and ROI with streamlined management, remote connectivity, and justified pricing for Portuguese businesses.
Sentiment score
5.2
Cortex XDR enhances security and cost efficiency by reducing malware incidents, consolidating solutions, and ensuring data protection.
When I use different Check Point tools, I save support time overall.
IT at a security firm with 51-200 employees
The value is in the capacity to protect against problems or attacks with technology, developing and strengthening cybersecurity policies and administration.
PM at SECURE SOFT
I would say we can save about 90% of our budget with Check Point Infinity.
Advisor at Rossell Techsys (Division of Rossell India Limited)
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
I have seen a return on investment with Cortex XDR by Palo Alto Networks, as this product is offered at a minimal cost, and we can find a good ROI from it.
Cyber Security Information Security Specialist at MHM Holding GmbH
 

Customer Service

Sentiment score
6.2
Check Point Infinity's customer service is praised for responsiveness and knowledge, but some users experience delays and slow ticket processes.
Sentiment score
6.9
Customer opinions on Cortex XDR support vary, praising expertise yet noting slow resolutions and regional language challenges.
As soon as we raise a ticket, they engage promptly, indicating strong vendor support.
Network Engineer at Insa
The technical support is excellent with quick response times.
PM at SECURE SOFT
Check Point support is very responsive.
Advisor at Rossell Techsys (Division of Rossell India Limited)
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
 

Scalability Issues

Sentiment score
7.6
Check Point Infinity offers scalable flexibility, efficiently managing growth and diverse requirements for businesses of all sizes and capacities.
Sentiment score
7.5
Cortex XDR scales efficiently across diverse environments, enabling rapid deployment and seamless expansion for various company sizes.
The Infinity Portal lets us manage on-premises, cloud and edge environments from a single elastic console.
Network Security Engineer at Arrow PC Network Pvt Ltd
We have not faced any issues with scalability.
Team Lead, Network & Security at Max international
Check Point Infinity is scalable because Check Point has a deployment ecosystem with technical support and the quality of the final information from these tools.
PM at SECURE SOFT
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
I think scalability for Cortex XDR by Palo Alto Networks is good.
Threat Analyst II at a tech vendor with 1,001-5,000 employees
 

Stability Issues

Sentiment score
8.5
Check Point Infinity is highly rated for stability, with mature components and minimal issues, often scoring 8-10 out of 10.
Sentiment score
8.0
Cortex XDR is reliable, stable, easy to deploy, with some minor issues in updates and heavy data loads.
Check Point Infinity is a very stable solution; I don't remember experiencing any downtime.
Private User at a educational organization with 5,001-10,000 employees
Check Point Infinity is very stable for our company.
IT Support at a security firm with 51-200 employees
Check Point Infinity has achieved a 99.9% block rate on zero-day malware in the 2025 Miercom test.
Network Security Engineer at Arrow PC Network Pvt Ltd
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is stable, offering high quality and reliable performance.
Cyber Security Manager at Welab bank
 

Room For Improvement

Check Point Infinity suffers from slow support, high costs, unclear documentation, confusing licensing, and a cumbersome user experience.
Cortex XDR needs better reporting, UI, integration, reduced resource use, enhanced support, and more automation for improved usability.
A more guided setup process or contextual help within the dashboard would make it easier for new team members to get up to speed.
Cloud Support at a security firm with 51-200 employees
I would recommend having more comprehensive documentation, including a guide for installation and configuration of Check Point Infinity.
Network Engineer at Insa
I would improve Check Point Infinity by embedding some sort of analytics that indicates which attacks are coming from specific IP addresses very often so that we can block those IP addresses.
Advisor at Rossell Techsys (Division of Rossell India Limited)
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre-Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
 

Setup Cost

Enterprises have mixed views on Check Point Infinity's pricing, appreciating flexibility but finding costs high for certain features.
Cortex XDR is costly but offers flexible licensing and robust security, with discounts available for long-term commitments.
In terms of pricing, I find Check Point Infinity to be an expensive product.
Advisor at Rossell Techsys (Division of Rossell India Limited)
The setup cost or license is very high.
Cloud Support at a security firm with 51-200 employees
We received a relative discount for this.
Team Lead, Network & Security at Max international
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Cyber Security Manager at Welab bank
 

Valuable Features

Check Point Infinity provides centralized security management with AI-driven threat prevention, enhancing efficiency and reducing complexity across platforms.
Cortex XDR offers AI-driven threat detection, seamless integration, and intuitive features for robust, adaptive endpoint and network protection.
Check Point uses robust AI software to detect and recognize all cyber-attacks, giving me the ability to prevent these attacks.
PM at SECURE SOFT
Check Point Infinity has positively impacted my organization by making everything better, including the speed of the network and the security.
Private User at a educational organization with 5,001-10,000 employees
We have seen a faster response time and reduced effort from the network and security engineers while going through logs.
Team Lead, Network & Security at Max international
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre-Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
 

Categories and Ranking

Check Point Infinity
Ranking in AI-Powered Cybersecurity Platforms
7th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
41
Ranking in other categories
Advanced Threat Protection (ATP) (9th), AI Security (4th), AI Observability (11th)
Cortex XDR by Palo Alto Net...
Ranking in AI-Powered Cybersecurity Platforms
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
103
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Endpoint Detection and Response (EDR) (8th), Extended Detection and Response (XDR) (7th), Ransomware Protection (2nd)
 

Mindshare comparison

As of January 2026, in the AI-Powered Cybersecurity Platforms category, the mindshare of Check Point Infinity is 1.7%. The mindshare of Cortex XDR by Palo Alto Networks is 10.0%, down from 11.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI-Powered Cybersecurity Platforms Market Share Distribution
ProductMarket Share (%)
Cortex XDR by Palo Alto Networks10.0%
Check Point Infinity1.7%
Other88.3%
AI-Powered Cybersecurity Platforms
 

Featured Reviews

Chetan Bhati - PeerSpot reviewer
Network Security Engineer at Arrow PC Network Pvt Ltd
Improves daily threat prevention with real-time detection and requires better alert tuning for faster prioritization
Check Point Infinity is powerful, but there are a few areas that could improve. The learning curve for new users can be steep, especially when managing multiple modules like CloudGuard, Quantum, and Harmony together. Some alerts can be overwhelming, making it harder to prioritize without fine-tuning. While automation helps, occasional manual adjustments are still needed. Overall, it is strong, but simplifying onboarding and alert management would make it even better. Integration with third-party tools could be smoother. The reporting dashboard could be more customizable for quick insights. Performance on very large networks can sometimes slow during updates. Overall, while the platform is strong, improving user experience, alert management, and integration would make it even more efficient for daily operations.
ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
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Top Industries

By visitors reading reviews
Security Firm
21%
Educational Organization
10%
Computer Software Company
10%
Manufacturing Company
10%
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise9
Large Enterprise10
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise20
Large Enterprise44
 

Questions from the Community

What do you like most about Check Point Infinity?
Check Point Infinity's threat prevention capabilities benefitted our organization.
What needs improvement with Check Point Infinity?
Check Point Infinity could be improved with more intuitive documentation.
What is your primary use case for Check Point Infinity?
Check Point Infinity is used primarily for consolidating security across networks, including cloud and on-premise, and endpoints under one architecture. It is relied upon most for unified threat pr...
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How is Cortex XDR compared with Microsoft Defender?
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Also Known As

R80, Infinity
Cyvera, Cortex XDR, Palo Alto Networks Traps
 

Overview

 

Sample Customers

Edel AG
CBI Health Group, University Honda, VakifBank
Find out what your peers are saying about Check Point Infinity vs. Cortex XDR by Palo Alto Networks and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.