Normally, you use it for the internet connection.
Network Operations Manager at a tech services company with 1,001-5,000 employees
It has fantastic orchestration on the VPN connection, but it is very expensive
Pros and Cons
- "The orchestration on the VPN connection between remote locations is a fantastic feature. I used it some time ago."
- "The bandwidth limitations would be good to remove, but it is a policy and license situation for Cisco because the cost is very high. It would be good to have OTP implemented with VRF. It can have support for EIGRP Over the Top (OTP) VRF. I saw some limitations in regards to the VRF protocol and the advertisement between VRF configuration. EIGRP Over the Top basically was quite limited with the VRF configuration. If you wanted to do rollback in VRF by using the EIGRP OTP protocol, the formation was not populated across. Cisco got back and confirmed that it is a configuration that I need to wait for until the next release, which is going to happen in one year. Cisco documentation is not the way it used to be before. It just gives an easy way to configure, but it doesn't go into the details of the configuration. The information that you need is there, but sometimes you want to go further and get more information, but the information is quite limited. It would be good to cover a few business cases or configuration cases. They used to be there in the past."
What is our primary use case?
What is most valuable?
The orchestration on the VPN connection between remote locations is a fantastic feature. I used it some time ago.
What needs improvement?
The bandwidth limitations would be good to remove, but it is a policy and license situation for Cisco because the cost is very high.
It would be good to have OTP implemented with VRF. It can have support for EIGRP Over the Top (OTP) VRF. I saw some limitations in regards to the VRF protocol and the advertisement between VRF configuration. EIGRP Over the Top basically was quite limited with the VRF configuration. If you wanted to do rollback in VRF by using the EIGRP OTP protocol, the formation was not populated across. Cisco got back and confirmed that it is a configuration that I need to wait for until the next release, which is going to happen in one year.
Cisco documentation is not the way it used to be before. It just gives an easy way to configure, but it doesn't go into the details of the configuration. The information that you need is there, but sometimes you want to go further and get more information, but the information is quite limited. It would be good to cover a few business cases or configuration cases. They used to be there in the past.
For how long have I used the solution?
I have been using this solution for around seven years.
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What do I think about the stability of the solution?
It is good. There are some nice elements about it, but there are a few difficulties, and it is always an improvement process.
What do I think about the scalability of the solution?
It is good. You can scale as much as you want, but you have a limitation of the license.
You cannot go further than a certain number of licenses. I can only have 15 locations or so because it would scale the price.
How are customer service and support?
Technical support is good and always handy to give the answers to the questions that you have about how to use it. They always find the issues and the resolutions of the problems that you have.
Which solution did I use previously and why did I switch?
I am currently using Fortinet SD-WAN because it is less expensive. It is not as expensive as Cisco SD-WAN. That is the reason we switched from Cisco SD-WAN to Fortinet SD-WAN.
How was the initial setup?
It is not that complex. If you concur with the previous configurations that you need to perform a VPN tunnel and everything related to it, then it is not that complex.
The deployment duration depends on how you implement it and the complexity of the connections. If you are having a full mesh configuration, it will take you quite a long time. It depends on the infrastructure that you need to connect to. For a basic operation, it might take you five hours.
What about the implementation team?
I don't use any integrator or retailer at all. The way they have implemented SD-WAN is that they just provide the device. The devices are handed to me to be implemented and configured.
For maintaining the product, you just need to monitor the connection to the platform through the web portal. Overall, you need to dedicate two hours per day to assess the functionality of the devices and implementing them. It could be as easy as one day or five hours. It could also get very complicated depending on the configuration that you are doing. So, if you want to go fancy in the configuration, it can take you easily one weekend deploying the configuration. It depends on how complicated you want to go. I would say as long as you keep it simple, it will take you pretty much three hours or two hours for implementing it.
What's my experience with pricing, setup cost, and licensing?
It is expensive. The license limitation is there in terms of bandwidth. Basically, Cisco is always good in terms of performance and related things. However, if you want to have a license, for example, for 100 Mbps, they charge you because of their 100 Mbps. If you want to go without the license of 300 Mbps, it is a bandwidth license as well. This is not happening with other vendors. That is the reason why we moved away from Cisco. The bill gets a little bit high.
I do remember that one time we were trying to increase the bandwidth for at least five devices, and the license got as high as 20-grand for five devices, only for the license. It was expensive for us at the time. Our company is not a big company, but it is a solid company. The price was very high, and we moved away from Cisco because of the price.
What other advice do I have?
I would recommend it only if you have the budget to buy and implement a good solution with Cisco. Otherwise, unfortunate for Cisco, there are other vendors. They do the job pretty well. They are able to deliver what you require in the same way that Cisco does, but the price is going to be a little bit affordable for the company.
In my company, we don't have any plans of buying anything related to SD-WAN, but, in terms of personal growth, I'm planning to get more information and more knowledge about SD-WAN. There are a couple of courses that I could learn from.
I would rate Cisco SD-WAN a six out of ten. It is a good solution with SD-WAN, but it is not the best.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Executive Director at a manufacturing company with 51-200 employees
Straightforward to set up, easy to manage, and allows offices to connect internationally
Pros and Cons
- "It is very simple and easy to manage, compared to other methods."
- "They should enhance the reporting because, as it is today, they need more executive-level reports."
What is our primary use case?
We are a solution provider and this is one of the products that we implement for our clients. the primary use case is interconnecting offices.
The main functionality includes a secure firewall, cloud access security broker (CASB), and zero-trust configuration.
What is most valuable?
It is very simple and easy to manage, compared to other methods.
What needs improvement?
They should enhance the reporting because, as it is today, they need more executive-level reports.
If in the future they can support Cisco SASE then it would be good.
For how long have I used the solution?
We have been using Cisco SD-WAN for the past years.
What do I think about the stability of the solution?
As of now, the stability is fine.
What do I think about the scalability of the solution?
We have not tested the scalability because the volume of traffic is not very high for us. We didn't have to look at it.
How are customer service and technical support?
My team has been in contact with technical support, but I have not personally had experience with them.
Which solution did I use previously and why did I switch?
Prior to Cisco SD-WAN, we were using a manual configuration. We used to achieve the same functionality; however, in order to make it simple and easy to manage, we switched to this solution.
I have not worked with other similar products and have no experience with them.
How was the initial setup?
The initial setup is straightforward, and not complex.
It took us almost two months to deploy because we were connecting with a few offices outside of the country. We had to send the equipment to those countries, which was time-consuming.
What's my experience with pricing, setup cost, and licensing?
Our clients have made decisions related to pricing, but we are not involved at this stage.
What other advice do I have?
With respect to security, we did not use the functionality because we were mainly using it to interconnect offices. Security was not a big concern for us. Had there been a requirement for direct connectivity to the internet or accessing the public cloud, then security might have been needed. We were establishing IPsec VPN, which accomplished this task.
This is a product that I can recommend. I am satisfied with it.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Buyer's Guide
Cisco Catalyst SD-WAN
August 2025

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Engineer, Enterprise Products at SLT Visioncom Pvt Ltd
Easy to centrally manage and the support is responsive
Pros and Cons
- "The most valuable feature is the ease of central management."
- "The licensing model needs to be improved."
What is our primary use case?
We are a service provider and we plan to provide a managed service to our customers using this product.
What is most valuable?
The most valuable feature is the ease of central management. That is the main thing for us.
What needs improvement?
The licensing model needs to be improved.
Sometimes we feel that the choice of models is very limited, so we would like to see additional devices made available.
For how long have I used the solution?
We have been evaluating Cisco SD-WAN for the past two months.
What do I think about the stability of the solution?
We have not experienced any issues with stability over the past two months.
What do I think about the scalability of the solution?
We have about 16 users. Because we are just evaluating, we don't have a forecast at this point.
How are customer service and technical support?
We contacted support because we needed some initial awareness about configuration-related issues.
How was the initial setup?
The initial setup is very difficult. We did not find it easy because we hardly have any experience. This is just the first one that we are setting up.
What's my experience with pricing, setup cost, and licensing?
The costs are a bit on the high side.
Which other solutions did I evaluate?
We are currently conducting a PoC. We did evaluate two solutions, and Cisco was the one chosen for the proof of concept.
What other advice do I have?
Although we are still in the initial stages, I feel that this is a product that I can recommend. In general, we are satisfied with it.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
Good application-level routing and easy to manage with a single dashboard, but it should include a complete firewall
Pros and Cons
- "The most valuable feature is the application-level routing."
- "This solution should include a fully functional firewall at no extra charge."
What is our primary use case?
We are a solution provider and this is one of the products that we implement for our clients.
One of our customers has approximately 100 branches that were linked together using Cisco SD-WAN in multiple phases. In the first phase, they started with 40 branches. In the head office, they have two MPLS links and two internet links. In each branch, they have one of each. Before implementing this solution, they could not do both things at the same time.
How has it helped my organization?
With Cisco, you can optimize and design the solution in the way you want. For example, you can have 1,000 branches with three or four data centers, and if you can reroute the traffic from one branch to the nearest data center in order to inspect the traffic.
What is most valuable?
The most valuable feature is the application-level routing. One of our clients used this solution to route VOIP and video calls using MPLS.
The single dashboard makes the management very easy.
What needs improvement?
This solution has a built-in firewall that handles URL filtering and functionality, but you have to buy other cisco services like, Umbrella. Some of the customers would rather just use Fortinet or Palo Alto. This solution should include a fully functional firewall at no extra charge. At this time it supports layers three, four, and five, but it needs support for a level seven firewall.
What do I think about the stability of the solution?
Cisco SD-WAN is stable. There might be minor bugs in a few of the features, but overall, the product is stable and the customers are happy with it.
What do I think about the scalability of the solution?
This solution is highly scalable. We have heard that you can have 10,000 or 20,000 servers.
Our clients are medium-scale customers, as opposed to really large enterprises. They are retail stores, organizations in the hospitality industry, and pharmaceutical companies.
Which solution did I use previously and why did I switch?
We have also worked with Meraki SD-WAN, but the choice of solution depends on the customer's size and requirements. Meraki is for smaller clients. For example, Meraki only supports two landings, whereas Cisco supports more than that.
How was the initial setup?
The initial setup is not that easy, although there is training that is available for it. It will take time to create templates and the other configuration that needs to be done.
it will take between five and ten days to complete the basic, initial setup, which includes changing the IP addresses. After that, you can migrate two or three branches a day if you have the devices.
What other advice do I have?
My advice for anybody who is researching this solution is to consider the size of the environment. If they have 100 to 150 branches, then they should also look into other solutions such as VeloCloud by VMware.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Securely connects to our hybrid cloud using transit VPCs and cloud on-ramp for fast deployments
Pros and Cons
- "The most useful feature for our organization is the combination of on-prem and cloud-based deployments. We connect securely to our hybrid cloud using transit VPCs and cloud on-ramp for fast deployments."
- "The inexpensive Viptela hardware may be replaced with overpriced Cisco routers. This would be a tragic mistake for Cisco as the lightweight commodity platform built by Viptela is the reason to own this solution."
What is our primary use case?
Full replacement of office to office, office to data center, and data center to data center MPLS and private lines with commodity Internet and SD-WAN.
How has it helped my organization?
80% reduction in WAN costs.
New sites can be onboarded in hours or days versus many months with carrier based technology.
What is most valuable?
The most useful feature for our organization is the combination of on-prem and cloud-based deployments. We connect securely to our hybrid cloud using transit VPCs and cloud on-ramp for fast deployments. We have recently started using deep packet inspection allowing the use of the transit path as the firewall instead of putting firewalls on both ends of the mesh.
What needs improvement?
The inexpensive Viptela hardware may be replaced with overpriced Cisco routers. This would be a tragic mistake for Cisco as the lightweight commodity platform built by Viptela is the reason to own this solution.
For how long have I used the solution?
Since it was Viptela in 2017.
What do I think about the stability of the solution?
It is extremely stable. You can set it and forget it, if that is your thing. There are a lot of improvements with each full version release. As with all things Cisco, if you have the chance to wait for a few months before deploying the latest release, do it. They can be buggy for the first few months.
What do I think about the scalability of the solution?
How are customer service and technical support?
Which solution did I use previously and why did I switch?
MPLS, P2P lines and multi-point VPN mesh. These were either too expensive or required too much operational overhead.
How was the initial setup?
The team at Viptela,and subsequently at Cisco, were extremely engaged and ready to help ensure we had a successful deployment. The concept of an overlay and underlay can be intimidating if you are used to conventional networks, but you will get used to it.
What about the implementation team?
We deployed it ourselves with our own network engineers.
What was our ROI?
80 percent reduction in WAN costs. There are no MPLS or P2P circuits left in the organization.
Which other solutions did I evaluate?
Cisco, Citrix, and Fortinet.
What other advice do I have?
Map out all of the applications that use your WAN today. If you have assets like physical phone systems or dedicated VPN devices that are not ready to be off-the-books, start the project anyway. As contacts and hardware become end of life, onboard those sites. You will have a full mesh in no time. If you wait for all of your existing technology to be end of life, you are missing the point.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Analyst at a real estate/law firm with 1-10 employees
A solid and reliable router that satisfies our needs for access to network gateway
Pros and Cons
- "The regular net routing is a good feature."
- "The solution could have a better web interface to simplify changing configurations."
What is our primary use case?
Our primary use case is for the web gateway and VPN server and for access list control. We basically use the solution as a minimal requirement for the network gateway. We have about 50 users. I work as a network analyst and we're vendors, not a direct partner of Cisco.
What is most valuable?
The regular net routing is a good feature. It's not just good for routing although like a lot of things it isn't linked to anything else.
What needs improvement?
On its own the product does what it's expected to do but if you're looking for more features you'd need to move to a dedicated firewall like the ISA firewall. There's something a little inconvenient and old style about it.
The solution could have a better web interface to simplify changing configurations or see some statistics. I think the main weakness of the Cisco product is the user interface, I'd like to see things more clearly.
For how long have I used the solution?
I've been using the solution for five or six years.
What do I think about the stability of the solution?
The stability of the solution is one of the better features.
What do I think about the scalability of the solution?
Scalability is somewhat limited, especially from the technical side. It's just a gateway with some routing and we don't use any dynamic routing. There's nothing fancy and the scalability is enough for our needs.
How are customer service and technical support?
Cisco is always good with technical support, it's easy and the contact is fast when you really need it.
How was the initial setup?
Initial setup is a little difficult but more or less straightforward. We have an older version which is not as flexible.
What about the implementation team?
It took us one day to implement and we didn't use any advanced features so it was quite quick. We migrated the set-up from the old device and put it on the new one. They're both on the same platform. We did the implementation ourselves and we have one staff member involved with maintenance. We're currently looking to switch our internet gateway so I'm not sure how long this situation will last. We're looking for a provider so we can outsource the network.
What other advice do I have?
There's not much advice I can give other than to suggest that people get familiar with using the command line.
I would rate this product an eight out of 10 because it has good reliability. We've rarely had any problems with it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Analyst at a real estate/law firm with 1-10 employees
A highly reliable solution for our web gateway and VPN
Pros and Cons
- "The reliability is high and we have only had to restart it once or twice over the years."
- "I would like to see a better, web-based interface to make changes to the configuration or to view statistics."
What is our primary use case?
We use this solution for our web gateway, VPN, and access control.
How has it helped my organization?
It is good enough to provide normal web access but it doesn't offer any add-ons. We plan to move away from this solution and use the cloud-based firewall that is managed by our provider.
What is most valuable?
The most valuable feature is the network routing.
The reliability is high and we have only had to restart it once or twice over the years.
What needs improvement?
I would like to see a better, web-based interface to make changes to the configuration or to view statistics. The main weakness of Cisco products is the user interface.
This solution would be improved with the inclusion of an ISA Firewall.
For how long have I used the solution?
I have been using this solution for five or six years.
What do I think about the stability of the solution?
This is a stable solution. it does what it is supposed to do and is working fine.
What do I think about the scalability of the solution?
I would say that the scalability is pretty limited, although we don't have any issue with it because we only use the basic features. For example, we don't use dynamic routing. We have 50 users.
How are customer service and technical support?
The Cisco technical support is pretty good. They are easy to contact if you need support and they are pretty fast.
How was the initial setup?
The initial setup is pretty bit straightforward, although it is a little bit hard because it is done through the command line. The web GUI is an old style and not really flexible.
It took us approximately one day to switch from our old solution. We don't use any of the advanced features so it was a simple migration for us.
What about the implementation team?
Our in-house team implemented this solution.
One person is suitable for deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
We pay for the Cisco Customer Care support, which is a couple of hundred dollars. There are no fees in addition to this.
What other advice do I have?
This solution is only good for basic routing. I cannot map stuff to a network name because it is not linked to anything else. It is a standalone unit.
My advice for anybody who is implementing this solution is to familiarize themselves with the command line.
To summarize, the reliability is very high but managing it is a little bit inconvenient.
I would rate this solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Owner at SCO`Scope Consulting Private Limited
Good brand recognition, very scalable and very stable
Pros and Cons
- "The product's brand recognition is one of the most valuable aspects of the solution."
- "The initial setup could be a bit less complex."
What is our primary use case?
There are a few use cases. We work, for example, with a telecom that provides end solutions to end users across different countries.
What is most valuable?
The product's brand recognition is one of the most valuable aspects of the solution.
What needs improvement?
We've just started using the solution, so I don't know if there are any features that are missing. We haven't used it long enough to find any faults.
The initial setup could be a bit less complex.
For how long have I used the solution?
We only started using the solution a year ago.
What do I think about the stability of the solution?
The solution is stable. There aren't bugs or glitches. The solution is reliable. It just works.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
We have the technical knowledge on our side. We get very little support from Cisco, so we rely mostly on our own team.
Which solution did I use previously and why did I switch?
We use both Cisco and Juniper.
How was the initial setup?
The solution is complex. It's not straightforward. There's a lot of ways to configure it and they're not straightforward. There are two types of the solution as well, so a person would need to know how to deploy either one.
For us, the solution took two to three days to deploy.
What's my experience with pricing, setup cost, and licensing?
I don't know much about the pricing because, at present, we used some simulators to test the software for clients. The pricing does not always match up with what our lab predictions are. We give information to the customers, and we give them some knowledge about the products and we explain the differences between the different vendors, like Juniper, and other vendors small vendors like Altera Technology. Ultimately, the client decides which vendor they will go with.
What other advice do I have?
I'd recommend the solution. Instead of going to another vendor, it's best to go with Cisco, because Cisco has a level of longevity in the global market.
I'd rate the solution eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. consultant

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