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reviewer1334937 - PeerSpot reviewer
Consultant Engineer at a comms service provider with 51-200 employees
Real User
Aug 22, 2022
Has encryption and central management features, but customizations are time consuming
Pros and Cons
  • "Encryption, which is native to the solution, is a valuable feature. Also, central management, onboarding of devices, QS, and routing applications are all okay."
  • "From a network perspective, it's a very good solution, but the security features could be better."
  • "All of the configurations are based on templates, and we need to spend a lot of time doing the templates. It's good because that means that all of the configurations will be equal in the network. However, we need to spend a lot of time implementing the templates and doing the customizations."

What is our primary use case?

Some of my customers are replacing their legacy solutions with Cisco SD-WAN.

What is most valuable?

Encryption, which is native to the solution, is a valuable feature. Also, central management, onboarding of devices, QS, and routing applications are all okay.

What needs improvement?

All of the configurations are based on templates, and we need to spend a lot of time doing the templates. It's good because that means that all of the configurations will be equal in the network. However, we need to spend a lot of time implementing the templates and doing the customizations.

For how long have I used the solution?

I've worked with this solution for about a year. It's a cloud solution.

Buyer's Guide
Cisco Catalyst SD-WAN
September 2026
Learn what your peers think about Cisco Catalyst SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
914,109 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is very scalable.

How are customer service and support?

The technical support was okay.

How was the initial setup?

SD-WAN is very difficult to implement, but nowadays, most solutions are difficult to implement.

On a scale from one to five with one being the most complicated and five being very easy to implement, I'd give Cisco SD-WAN a rating of three.

It is not difficult to maintain.

What other advice do I have?

You should prepare to spend a lot of time with the design and implementation of the solution. The design in the cloud is difficult to do because you need to have all the connectivity in place to reach the cloud. It's very easy to spin up an instance of SD-WAN in the cloud, but the connectivity from on-premises systems to the cloud is sometimes difficult to accomplish because of the security features the customers have in place. It's not easy to establish connectivity from the enterprise network to the cloud.

On a scale from one to ten, I would rate Cisco SD-WAN at seven. From a network perspective, it's a very good solution, but the security features could be better. It's not easy to manage security using Cisco SD-WAN. It's not clear; the solution is not related to security and is more related to planning and networking.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Roland Hambleton - PeerSpot reviewer
Technical Director at Optko
Real User
Jul 12, 2022
Scalable, stable, but not competitively priced
Pros and Cons
  • "Cisco SD-WAN is a good product."
  • "Cisco SD-WAN is a good product, but as I said earlier, it's not priced competitively."
  • "I would recommend better-integrated management."

What is our primary use case?

We use it for network services. We use them as edge network devices, edge network routers, and firewall routers.

What is most valuable?

We looked at an SD-WAN service and Cisco was a vendor that provided termination of those services. We bought it and it met the specification. Cisco Viptela solution met the specification for our network.

What needs improvement?

I would recommend better-integrated management. Some of the other vendors have moved to integrated management platforms. Better analytics and operational consoles with a deployment configuration that can work easily across the network. 

For how long have I used the solution?

I have been using Cisco SD-WAN for over five years.

What do I think about the stability of the solution?

It is pretty good. We have been reasonably happy with it.

What do I think about the scalability of the solution?

The scalability is fine. The issue has not been an issue of technology, it's been one of price. 

How was the initial setup?

It was straightforward.

What about the implementation team?

We had a vendor and it was not hard. We took a while to get the templates, but not that long. 

What's my experience with pricing, setup cost, and licensing?

Cisco SD-WAN is a good product, but as I said earlier, it's not priced competitively. There is nothing wrong with the product, but it is not as good as what you can buy from other vendors for a lower price. It depends because it's bandwidth-based licensing. It depends on how much bandwidth you put through it. Other products on the market do not have any licensing for bandwidth and that is one of its cost issues. 

What other advice do I have?

We will be migrating to a different vendor. I would rate Cisco SD-WAN a six on a scale of one to ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Catalyst SD-WAN
September 2026
Learn what your peers think about Cisco Catalyst SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
914,109 professionals have used our research since 2012.
it_user1790649 - PeerSpot reviewer
Division Head Enterprise Infrastructure (SVP) at a financial services firm with 10,001+ employees
Real User
Jun 29, 2022
Great application control and bandwidth monitoring but problems with clustering mechanism
Pros and Cons
  • "Cisco SD-WAN's best features are the development of network links, application control, and bandwidth monitoring."
  • "Cisco's technical support is very good, and they're one of the few companies that provide local support, so if we face any problem, they respond to and resolve it within three to four hours at most."
  • "Cisco SD-WAN's clustering mechanism needs to be improved. If there are more than five milliseconds of latency time between installations of the VM manager, the cluster automatically breaks down."

What is our primary use case?

Cisco SD-WAN is primarily used in the banking industry in Pakistan for bandwidth development and application control.

What is most valuable?

Cisco SD-WAN's best features are the development of network links, application control, and bandwidth monitoring.

What needs improvement?

Cisco SD-WAN's clustering mechanism needs to be improved. If there are more than five milliseconds of latency time between installations of the VM manager, the cluster automatically breaks down.

For how long have I used the solution?

I've been using Cisco SD-WAN for a year.

What do I think about the stability of the solution?

Cisco SD-WAN is stable.

What do I think about the scalability of the solution?

Cisco SD-WAN is very easy to scale.

How are customer service and support?

Cisco's technical support is very good, and they're one of the few companies that provide local support. If we face any problem, they respond to and resolve it within three to four hours at most.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used Forcepoint, but they have no local support, which means we had to wait much longer to get resolutions to our issues. Cisco's knowledge base was also better.

How was the initial setup?

The initial setup wasn't easy, and I would rate the setup experience as two out of five.

What about the implementation team?

In the first phase, our partner implemented the solution, but afterward, we managed it by ourselves.

What's my experience with pricing, setup cost, and licensing?

For 600 links, the license for Cisco SD-WAN costs us US$250k a year. In Pakistan, we have the option to get this solution at a more discounted price.

What other advice do I have?

I would give Cisco SD-WAN a rating of seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Project Manager at Tachyon Broadband
Reseller
Jun 11, 2022
The collaborative features are unique and sustainable.
Pros and Cons
  • "Cisco SD-WAN's collaborative features are unique and sustainable. I also like the protocols, which use two SD-WAN."
  • "Some configurations or procedures could be more user-friendly. Adding a bandwidth management feature would make Cisco SD-WAN more scalable and less resource-intensive."

What is most valuable?

Cisco SD-WAN's collaborative features are unique and sustainable. I also like the protocols, which use two SD-WAN.

What needs improvement?

Some configurations or procedures could be more user-friendly. Adding a bandwidth management feature would make Cisco SD-WAN more scalable and less resource-intensive. 

For how long have I used the solution?

I've been using Cisco SD-WAN for more than five years.

What do I think about the scalability of the solution?

The scalability could be better. 

How are customer service and support?

Cisco support is good.

Which solution did I use previously and why did I switch?

We are also using Fortinet. Fortinet SD-WAN is more user-friendly, but Cisco is better overall. 

How was the initial setup?

Setting up Cisco SD-WAN is easy.

What's my experience with pricing, setup cost, and licensing?

Cisco is in the top pricing tier among SD-WAN solutions. 

What other advice do I have?

I rate Cisco SD-WAN eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Taimoor Khan - PeerSpot reviewer
Network Operations Engineer at Inara Technologies
Reseller
May 24, 2022
Cooperative support, stable, and secure
Pros and Cons
  • "When we have had power outages for a few hours we have had no issue with Cisco SD-WAN coming back online and functioning."
  • "We had some issues with Cisco SD-WAN but somehow we troubleshot it and things are going well. The issues have not been a large problem."

What is most valuable?

Cisco SD-WAN is highly secure.

What needs improvement?

We had some issues with Cisco SD-WAN but somehow we troubleshot it and things are going well. The issues have not been a large problem.

For how long have I used the solution?

I have been using Cisco SD-WAN for approximately 18 months.

What do I think about the stability of the solution?

When we have had power outages for a few hours we have had no issue with Cisco SD-WAN coming back online and functioning.

What other advice do I have?

The technical support is good from Cisco. When we have a problem we notify Cisco and within a day or two, they will have solved the situation. They are very cooperative.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kishlay Choudhary - PeerSpot reviewer
Technical Support Engineer at Team Computers
Real User
Apr 9, 2022
Scalable, simple implementation, and good support
Pros and Cons
  • "Cisco SD-WAN is a stable solution."
  • "Cisco SD-WAN could improve the integration with the cloud."

What is our primary use case?

I am using Cisco SD-WAN for access to the internet.

What needs improvement?

Cisco SD-WAN could improve the integration with the cloud.

For how long have I used the solution?

I have used Cisco SD-WAN within the last 12 months.

What do I think about the stability of the solution?

Cisco SD-WAN is a stable solution.

What do I think about the scalability of the solution?

The scalability of Cisco SD-WAN is good. 

We have approximately 2,000 people using the solution and approximately 25 of them are engineers.

How are customer service and support?

The support from Cisco SD-WAN is good.

How was the initial setup?

The setup of Cisco SD-WAN was easy.

What's my experience with pricing, setup cost, and licensing?

There is a monthly subscription to use this solution.

What other advice do I have?

I rate Cisco SD-WAN a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
TEDDY LLANO - PeerSpot reviewer
Technical Lead at Yssy
Reseller
Mar 18, 2022
Beneficial AI, good interface, and easy to use
Pros and Cons
  • "The most valuable features in Cisco SD-WAN are the QoS, AI, and simple interface for users to access."
  • "There should be more security features in the hybrid and on-premise deployments of Cisco SD-WAN. The cloud has most of the security features."

What is our primary use case?

We are using Cisco SD-WAN in the public sector and it is deployed in a hybrid infrastructure.

What is most valuable?

The most valuable features in Cisco SD-WAN are the QoS, AI, and simple interface for users to access.

What needs improvement?

There should be more security features in the hybrid and on-premise deployments of Cisco SD-WAN. The cloud has most of the security features.

The AI is good, however, they can improve on it. The endpoint flow from the router to the data center needs to have consistency. Cisco doesn't have a solution for all the devices for the customer. We need more support for all kinds of devices.

For how long have I used the solution?

I have been using Cisco SD-WAN for approximately four years.

What other advice do I have?

I rate Cisco SD-WAN an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1804251 - PeerSpot reviewer
Executive - Coastal Operations at a tech services company with 5,001-10,000 employees
Real User
Mar 16, 2022
Excellent support, highly reliable, and scalable
Pros and Cons
  • "Cisco SD-WAN is a highly stable solution."
  • "Cisco SD-WAN is a great solution and definitely worth the investment."
  • "Cisco SD-WAN is not as easy to deploy as the Meraki and FortiGate solutions. The zero-touch deployment could be a lot better. The deployment and initial setup are complicated and could be better."

What is our primary use case?

Cisco SD-WAN is used to establish a wide area network, a WAN for LAN, WiFi, and support.

For how long have I used the solution?

I have been using Cisco SD-WAN for approximately 15 years.

What do I think about the stability of the solution?

Cisco SD-WAN is a highly stable solution.

What do I think about the scalability of the solution?

The scalability of Cisco SD-WAN is great.

How are customer service and support?

The technical support from Cisco SD-WAN is excellent.

How was the initial setup?

Cisco SD-WAN is not as easy to deploy as the Meraki and FortiGate solutions. The zero-touch deployment could be a lot better. The deployment and initial setup are complicated and could be better.

What's my experience with pricing, setup cost, and licensing?

Cisco SD-WAN is more expensive than its competitors.

What other advice do I have?

Cisco SD-WAN is a great solution and definitely worth the investment.

I rate Cisco SD-WAN an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1252953 - PeerSpot reviewer
Network Solutions Architect at a computer software company with 201-500 employees
Real User
Feb 8, 2022
Well-document, easy to deploy, simple to manage and use
Pros and Cons
  • "The most valuable features are manageability, scalability, and simplicity."
  • "We have had some problems with the licensing model, and it is something that should be improved."

What is our primary use case?

We are a solution provider and SD-WAN, Cisco's software-defined wide area network, is one of the products that we work with.

At this point, only one of our clients has implemented this solution. They are a bank that has redundant links in their branches.

What is most valuable?

The most valuable features are manageability, scalability, and simplicity.

What needs improvement?

We have had some problems with the licensing model, and it is something that should be improved. Specifically, Cisco has some bugs regarding licensing that they need to resolve.

What do I think about the stability of the solution?

Cisco's SD-WAN is a stable product.

What do I think about the scalability of the solution?

This is a scalable solution. Our financial client has approximately 200 branches.

How are customer service and support?

This was our first implementation of this solution and we didn't need to contact technical support.

Which solution did I use previously and why did I switch?

I have used Citrix SD-WAN as well, although I have very little experience with it.

How was the initial setup?

The process is well documented and the installation is easy. In our team, we have four people on the team to implement SD-WAN.

The length of time required for deployment depends on the environment. For controllers, it takes between two and three days to deploy. For individual branches, it depends on the situation.

What about the implementation team?

We have an in-house team of four people for deployment and maintenance.

What other advice do I have?

Overall, this is a good solution and I recommend it. The only complaint I have is that I would like them to resolve the problems with the licensing model.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1079229 - PeerSpot reviewer
Senior Network Engineer at a tech services company with 51-200 employees
Real User
Jan 13, 2022
Great centralized management and nice interface but the pricing is high
Pros and Cons
  • "You can easily scale the product."
  • "If a company really wants to go with SD-WAN, Cisco is one of the greatest in this area, definitely."
  • "It should also be much more affordable for a larger number of customers."
  • "They need to improve the licensing, definitely. It needs to be easier to license."

What is our primary use case?

Typically it's used for connecting the hundreds of branches to multiple data centers and also the headquarters. 

How has it helped my organization?

The mean time between the failures is much lower than was before. Also, the man-hours required are fewer. Overall, the user experience is better than before this solution.

What is most valuable?

The application link selection, I would say, is quite useful. 

The load sharing over the multiple links is great. 

We like the centralized management and aggregation aspects.

Technology-wise, it's decent.

The solution is pretty stable.

You can easily scale the product.

They did a new interface of Cisco SD-WAN. It's good.

What needs improvement?

They need to improve the licensing, definitely. It needs to be easier to license. It should also be much more affordable for a larger number of customers. This is one of the main issues when working with customers. When you want to offer them the solution, they really do not like the price.

I would love to have better templating. It needs a more user-friendly interface. 

They need to add the features that help to configure and navigate the daily features. 

What do I think about the stability of the solution?

It's stable enough. They hardened it to their operating system. It's not an issue.

What do I think about the scalability of the solution?

It scales to a very high number, in terms of the hardware branch elements or hubs, or data centers, or even the cloud connection points. Scaling is not really an issue when it comes to Cisco SD-WAN. 

We currently have two customers on the solution. Right now, mostly, it's in the phase of testing to see how it fits the customer environment. They are considering growing in terms of the sizing and migrating all their traditional or legacy network to SD-WAN. 

How are customer service and support?

Technical support is decent from the Cisco side. We have no complaints about their level of service.

Which solution did I use previously and why did I switch?

We definitely worked with the other vendors, other competitive vendors. All of them have pros and cons. I have not switched from one vendor SD-WAN to Cisco. It's a relatively easy technology, however, it's not that easy to switch from A to B. We've worked with, for example, HPE, Aruba, and Fortinet.

How was the initial setup?

The initial setup is definitely not straightforward. It takes a lot of experience and knowledge to properly run up the system and clean up all the moving parts, and all the elements of the fabric. After that, the operation is easy. Operation is not that hard, however, to get there, the initial startup is not that easy.

The deployment time depends on the scale, however, typically, the controller spins up after one or two weeks. That's not counting the high-level designs or lower-level designs. 

The deployment only needs one or two engineers, and then you might need one person to handle maintenance requirements.

What about the implementation team?

We are the partners, therefore we are the value-added resellers. So what we do, is to help the customers do the implementation.

What was our ROI?

The ROI is really good. However, it depends on the company. I can't really evaluate the ROI in general. For some, it will be very high, and for some, it'll be very low. It depends on what they do, and what their expenses are.

What's my experience with pricing, setup cost, and licensing?

The costs to use the product are quite high.

That said, I can't speak to the exact licensing arrangements.

The most annoying thing is that you have to pay an annual subscription in order to operate the whole fabric. Regardless, the customer isn't getting the signatures or any updates. It's just for the functionality to continue as it is. It's also very annoying. This is not only for Cisco. It's true for others as well.

Which other solutions did I evaluate?

A solution we're currently considering right now is Versa.

What other advice do I have?

We are Cisco partners.

It's a decent technology. If a company really wants to go with SD-WAN, Cisco is one of the greatest in this area, definitely. If they have the budget for that allocated, and the operating expenses are allocated for the coming years, then I would suggest going ahead and trying it. There is always an option to go back to the traditional networking when it comes to Cisco. Therefore, if you don't like SD-WAN, you don't have to throw away the hardware. You can keep the legacy or traditional connections. That's one of the benefits of having Cisco SD-WAN.

I'd rate the solution at a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco Catalyst SD-WAN Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2026
Buyer's Guide
Download our free Cisco Catalyst SD-WAN Report and get advice and tips from experienced pros sharing their opinions.