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HassanAhmed - PeerSpot reviewer
Senior Security Pre-Sales at a tech services company with 501-1,000 employees
Real User
Top 10
Sep 15, 2024
Used to tie the branches and separate the bandwidth but has high pricing
Pros and Cons
  • "SD-WAN provides a range of common benefits, including cost reduction, increased visibility, and scalability"
  • "It is expensive."

What is our primary use case?

We are working with telecom companies and many government companies. The main request is to tie the branches, separate the bandwidth depending on the application, and have a unified orchestrator to see all these connections from one centralized management center.

What is most valuable?

SD-WAN provides a range of common benefits, including cost reduction, increased visibility, and scalability. It can be seen as a replacement for MPLS. This applies to all vendors, not just Cisco. When someone requests SD-WAN from Cisco, they already recognize its value within their environment.

What needs improvement?

It is expensive. 

For how long have I used the solution?

I have been using Cisco Catalyst SD-WAN for three or four years. We are Cisco's golden partner.

Buyer's Guide
Cisco Catalyst SD-WAN
February 2026
Learn what your peers think about Cisco Catalyst SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
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What do I think about the stability of the solution?

I rate the solution’s stability an eight out of ten.

What do I think about the scalability of the solution?

The solution’s scalability is high.

I rate the solution’s scalability a nine out of ten.

How was the initial setup?

I rate the initial setup an eight out of ten, where one is difficult and ten is easy.

What's my experience with pricing, setup cost, and licensing?

The product pricing is high. Fortinet is cheaper than Cisco.

I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.

What other advice do I have?

Overall, I rate the solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. integrator
PeerSpot user
Administrator at a tech services company with 1-10 employees
MSP
Top 5Leaderboard
Mar 26, 2024
Helps to connect multiple sites but pricing is expensive
Pros and Cons
  • "The tool is stable, and its troubleshooting capabilities are good. It helps us identify and fix any issues. It simplifies VPN setup for both side-to-side and multisite connections. This allows for easier data sharing between main and branch offices, creating a local network feel even for distant sites."
  • "The product should improve its prices."

What is our primary use case?

Our Cisco SD-WAN use case involves implementing it for enterprise customers with multiple sites who want to connect it. This is achieved by turning on the product on the router or firewall.

What is most valuable?

There was a scenario where the product improved our network's efficiency. For example, we had a customer with a main office in Ho Chi Minh City, Vietnam, who wanted to connect with their offices in Hanoi and Hong Kong. By using the product, we could establish a connection between all the IP sites, creating a local network between them. 

The tool is stable, and its troubleshooting capabilities are good. It helps us identify and fix any issues. It simplifies VPN setup for both side-to-side and multisite connections. This allows for easier data sharing between main and branch offices, creating a local network feel even for distant sites.


The most significant benefit we've realized from Cisco SD-WAN's application optimization capabilities is cost savings. Traditionally, businesses had to purchase expensive WAN or wide channels to connect their sites. However, with SD-WAN, they can utilize existing internet lines, eliminating the need for costly WAN.

The solution's integration with other products is good.

What needs improvement?

The product should improve its prices. 

What do I think about the stability of the solution?

Cisco SD-WAN is stable. 

What do I think about the scalability of the solution?

The tool is scalable. My company has 20 customers for it. 

How are customer service and support?

The impressions of Cisco SD-WAN's tech support have been positive. Whether from Cisco directly or through our service level management (SLM), the support is quick.

What's my experience with pricing, setup cost, and licensing?

We can only buy three-year licenses, not monthly. The cost seems high for us, especially since we're in Vietnam, which isn't a rich country. But we still like the product because it is good.

What other advice do I have?

I rate the overall solution a ten out of ten. We recommended Cisco products, including the Cisco SD-WAN, to our customers. If a certain product is not stable, we suggest switching to Cisco products.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Catalyst SD-WAN
February 2026
Learn what your peers think about Cisco Catalyst SD-WAN. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,757 professionals have used our research since 2012.
Igor Bobrov - PeerSpot reviewer
Head of Cisco Department at a tech services company with 501-1,000 employees
Reseller
Top 20
Apr 22, 2023
Good segmentation, high security, and flexible
Pros and Cons
  • "The initial setup is straightforward and easy to deploy."
  • "The UI has room for improvement."

What is our primary use case?

Cisco SD-WAN is used to connect users to network applications securely.

What is most valuable?

The segmentation, high security, and flexibility of the Cisco SD-WAN are the most valuable features.

What needs improvement?

The cost of Cisco SD-WAN is high and has room for improvement compared to competitors such as Fortinet which has similar functionality.

The technical support has room for improvement.

The UI has room for improvement.

For how long have I used the solution?

I have been using Cisco SD-WAN for a couple of years.

How are customer service and support?

Our engineers dislike dealing with Cisco technical support as they frequently face redirection and have to wait for months to get their issues resolved.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is straightforward and easy to deploy.

What's my experience with pricing, setup cost, and licensing?

The price is based on the types of routers being used as well as the product licenses.

Which other solutions did I evaluate?

Fortinet FortiGate has a more comfortable UI and better logic than Cisco.

What other advice do I have?

I give Cisco SD-WAN an eight out of ten.

Cisco SD-WAN is mainly intended for medium to large enterprises as it provides significant benefits for organizations with distributed offices across different regions or countries.

I recommend that new users become familiar with all the features that Cisco SD-WAN offers, to enable them to complete their tasks effectively.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Tech Specialist, Client Network DeliveryTech at a tech vendor with 10,001+ employees
Real User
Feb 16, 2023
A user-friendly virtual WAN architecture with a valuable policy creation feature
Pros and Cons
  • "I like creating policies. This way, we can better utilize our WAN circuit and get better rates. Its GUI is user-friendly, and the CLI is also great."
  • "It would be better if it provided more visibility. At present, we can't troubleshoot in real time."

What is our primary use case?

We deployed Cisco SD-WAN primarily for our retail customers because they run on the traditional LAN. We migrated them to SD-WAN. They had more than 4000 locations. We didn't have to do anything manually for the failover of the circuit.

What is most valuable?

I like creating policies. This way, we can better utilize our WAN circuit and get better rates. Its GUI is user-friendly, and the CLI is also great.

What needs improvement?

It would be better if it provided more visibility. At present, we can't troubleshoot in real time.

For how long have I used the solution?

I have been using Cisco SD-WAN for more than three years.

What do I think about the stability of the solution?

Cisco SD-WAN is very stable. It's a decent product. 

What do I think about the scalability of the solution?

Cisco SD-WAN is a scalable solution.

On a scale from one to ten, I would give scalability a nine.

How was the initial setup?

The initial setup is pretty straightforward. 

What about the implementation team?

We deployed it the first time with the help of Cisco engineers. We had two Cisco engineers along with an in-house team of four.

What other advice do I have?

I would tell potential users that if they are worried about the cost factor or want an easy plug-and-play solution, they can go ahead with this solution. It's straightforward, and you don't need highly technical people to use it.

On a scale from one to ten, I would give Cisco SD-WAN a nine.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1334937 - PeerSpot reviewer
Consultant Engineer at a comms service provider with 51-200 employees
Real User
Aug 22, 2022
Has encryption and central management features, but customizations are time consuming
Pros and Cons
  • "Encryption, which is native to the solution, is a valuable feature. Also, central management, onboarding of devices, QS, and routing applications are all okay."
  • "All of the configurations are based on templates, and we need to spend a lot of time doing the templates. It's good because that means that all of the configurations will be equal in the network. However, we need to spend a lot of time implementing the templates and doing the customizations."

What is our primary use case?

Some of my customers are replacing their legacy solutions with Cisco SD-WAN.

What is most valuable?

Encryption, which is native to the solution, is a valuable feature. Also, central management, onboarding of devices, QS, and routing applications are all okay.

What needs improvement?

All of the configurations are based on templates, and we need to spend a lot of time doing the templates. It's good because that means that all of the configurations will be equal in the network. However, we need to spend a lot of time implementing the templates and doing the customizations.

For how long have I used the solution?

I've worked with this solution for about a year. It's a cloud solution.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is very scalable.

How are customer service and support?

The technical support was okay.

How was the initial setup?

SD-WAN is very difficult to implement, but nowadays, most solutions are difficult to implement.

On a scale from one to five with one being the most complicated and five being very easy to implement, I'd give Cisco SD-WAN a rating of three.

It is not difficult to maintain.

What other advice do I have?

You should prepare to spend a lot of time with the design and implementation of the solution. The design in the cloud is difficult to do because you need to have all the connectivity in place to reach the cloud. It's very easy to spin up an instance of SD-WAN in the cloud, but the connectivity from on-premises systems to the cloud is sometimes difficult to accomplish because of the security features the customers have in place. It's not easy to establish connectivity from the enterprise network to the cloud.

On a scale from one to ten, I would rate Cisco SD-WAN at seven. From a network perspective, it's a very good solution, but the security features could be better. It's not easy to manage security using Cisco SD-WAN. It's not clear; the solution is not related to security and is more related to planning and networking.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Project Manager at a tech company with 51-200 employees
Reseller
Jun 11, 2022
The collaborative features are unique and sustainable.
Pros and Cons
  • "Cisco SD-WAN's collaborative features are unique and sustainable. I also like the protocols, which use two SD-WAN."
  • "Some configurations or procedures could be more user-friendly. Adding a bandwidth management feature would make Cisco SD-WAN more scalable and less resource-intensive."

What is most valuable?

Cisco SD-WAN's collaborative features are unique and sustainable. I also like the protocols, which use two SD-WAN.

What needs improvement?

Some configurations or procedures could be more user-friendly. Adding a bandwidth management feature would make Cisco SD-WAN more scalable and less resource-intensive. 

For how long have I used the solution?

I've been using Cisco SD-WAN for more than five years.

What do I think about the scalability of the solution?

The scalability could be better. 

How are customer service and support?

Cisco support is good.

Which solution did I use previously and why did I switch?

We are also using Fortinet. Fortinet SD-WAN is more user-friendly, but Cisco is better overall. 

How was the initial setup?

Setting up Cisco SD-WAN is easy.

What's my experience with pricing, setup cost, and licensing?

Cisco is in the top pricing tier among SD-WAN solutions. 

What other advice do I have?

I rate Cisco SD-WAN eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Taimoor Khan - PeerSpot reviewer
Network Operations Engineer at a tech services company with 11-50 employees
Reseller
May 24, 2022
Cooperative support, stable, and secure
Pros and Cons
  • "When we have had power outages for a few hours we have had no issue with Cisco SD-WAN coming back online and functioning."
  • "We had some issues with Cisco SD-WAN but somehow we troubleshot it and things are going well. The issues have not been a large problem."

What is most valuable?

Cisco SD-WAN is highly secure.

What needs improvement?

We had some issues with Cisco SD-WAN but somehow we troubleshot it and things are going well. The issues have not been a large problem.

For how long have I used the solution?

I have been using Cisco SD-WAN for approximately 18 months.

What do I think about the stability of the solution?

When we have had power outages for a few hours we have had no issue with Cisco SD-WAN coming back online and functioning.

What other advice do I have?

The technical support is good from Cisco. When we have a problem we notify Cisco and within a day or two, they will have solved the situation. They are very cooperative.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kishlay Choudhary - PeerSpot reviewer
Technical Support Engineer at a computer software company with 1,001-5,000 employees
Real User
Apr 9, 2022
Scalable, simple implementation, and good support
Pros and Cons
  • "Cisco SD-WAN is a stable solution."
  • "Cisco SD-WAN could improve the integration with the cloud."

What is our primary use case?

I am using Cisco SD-WAN for access to the internet.

What needs improvement?

Cisco SD-WAN could improve the integration with the cloud.

For how long have I used the solution?

I have used Cisco SD-WAN within the last 12 months.

What do I think about the stability of the solution?

Cisco SD-WAN is a stable solution.

What do I think about the scalability of the solution?

The scalability of Cisco SD-WAN is good. 

We have approximately 2,000 people using the solution and approximately 25 of them are engineers.

How are customer service and support?

The support from Cisco SD-WAN is good.

How was the initial setup?

The setup of Cisco SD-WAN was easy.

What's my experience with pricing, setup cost, and licensing?

There is a monthly subscription to use this solution.

What other advice do I have?

I rate Cisco SD-WAN a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco Catalyst SD-WAN Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2026
Buyer's Guide
Download our free Cisco Catalyst SD-WAN Report and get advice and tips from experienced pros sharing their opinions.