Cisco Ethernet Switches are used in a network as a relay.
Senior Network Security Advisor at a computer software company with 11-50 employees
Highly stable, beneficial central management system, but support could improve
Pros and Cons
- "The most valuable feature is the simplicity of the central management system(CMS)."
- "The technical support could improve, they are about average quality."
What is our primary use case?
What is most valuable?
The most valuable feature is the simplicity of the central management system(CMS).
For how long have I used the solution?
I have been using Cisco Ethernet Switches for approximately 20 years.
What do I think about the stability of the solution?
The stability is the main reason why I used the solution. It is highly stable.
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Cisco Ethernet Switches
May 2025

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What do I think about the scalability of the solution?
Cisco Ethernet Switches can be scaled up.
We are not using this solution extensively, it is not our main solution.
How are customer service and support?
The technical support could improve, they are about average quality.
How was the initial setup?
Cisco Ethernet Switches are easy to deploy and set up. It takes approximately 30 minutes to do the process.
What about the implementation team?
We have our own team for the implementation.
What's my experience with pricing, setup cost, and licensing?
The cost of the solution is by unit.
What other advice do I have?
I rate Cisco Ethernet Switches a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Manager at a educational organization with 51-200 employees
Ethernet switches that are highly user-friendly
Pros and Cons
- "I like that it's easy to use."
- "The price could be better."
What is our primary use case?
We use it for VLAN tagging and VLAN port enabling.
What is most valuable?
I like that it's easy to use.
What needs improvement?
The price could be better. It should be affordable for any organization.
For how long have I used the solution?
I have been using Cisco Ethernet Switches for more than eight years.
What do I think about the stability of the solution?
I have never faced any issues with stability.
How was the initial setup?
The initial setup isn't straightforward. It depends on how knowledgeable you are. But Cisco will support us whenever we buy products. There's product documentation that needs to be followed. It took hardly 15 minutes to set up and deploy.
However, the time can be extended if you want to configure different things. If you want to add VLANs, then it will take time. We have to decide on what we have to do before doing it. Based on that, the timeline will really differ. We have a tiny team at my organization, just two others working with me.
What about the implementation team?
I've always reached out to my consultant to support me whenever we buy a new switch. If they share some knowledge documents, I can look into that, and I can do it myself.
What's my experience with pricing, setup cost, and licensing?
Cisco is an industry leader, but the price is very high.
What other advice do I have?
I would recommend this product to potential users, but it depends on their requirements.
On a scale from one to ten, I would give Cisco Ethernet Switches an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Cisco Ethernet Switches
May 2025

Learn what your peers think about Cisco Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
Co-Founder, Architect at Espina IT
Reliable, with a good reputation, easy to setup, and good support
Pros and Cons
- "Cisco's support is number one in the world."
- "The price could be improved by being reduced."
What is our primary use case?
We are system integrators. We deal with Cisco solutions for our customers in data centers, enterprise networks, and Service Cloud networks.
What is most valuable?
Cisco's support is number one in the world.
It is very stable.
As a company, they have a very good reputation. They invest a lot in research, and they come up with new solutions, new technologies, and new products.
What needs improvement?
The price could be improved by being reduced.
The new software has been released in Cisco Switches, which is meeting with the market's demands. Earlier they used to have many different models.
This solution is still lacking in some areas.
For how long have I used the solution?
I have been working with Cisco Ethernet Switches since 2000. Twenty years now.
What do I think about the stability of the solution?
Within the twenty years, we have had many issues. There could be a data error, there could be a software bug or hardware failure. It happens, it's a machine.
How are customer service and technical support?
Cisco's technical support is very good.
How was the initial setup?
The initial setup is very easy. It's not complex.
They have a very good website. If you get stuck, you can go to the website to get a solution. That's the beauty of Cisco products, everything is available on the website.
What's my experience with pricing, setup cost, and licensing?
The price is a bit on the high side.
Normally what they do is go case by case and give discounts based on the customer's budget, and on the competition.
What other advice do I have?
For anyone who is interested in using switches, I would definitely recommend Cisco. They are pioneers in the industry and you can find Cisco engineers anywhere.
Nowadays, everything is fine. They are good, and they move forward with the latest technologies. They are always ahead of their competitors. I feel that now they are on the right track and I don't see any issues.
Customers always choose Cisco.
I would rate Cisco Ethernet Switches a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Solution Engineer at a tech services company
Easy to deploy but they should maximize the number of ports
Pros and Cons
- "The hardware is rugged. We use it for the basic configuration."
- "We've had hardware problems like SSDs, ports, networking, things like that."
What is most valuable?
The hardware is rugged. We use it for the basic configuration.
What needs improvement?
Cisco has a layer three rugged switch. I don't know if they have it. The one I use is layer 2 only. Cisco should provide field switches, outdoor switches that have the capability for layer 3.
We've had hardware problems like SSDS, ports, networking, things like that.
They should maximize the number of ports. For me, that's important because we have some sites that the industrial switches lack ports so we have to install two industrial switches.
For how long have I used the solution?
I have been using this solution for two years.
What do I think about the stability of the solution?
Stability is okay.
What do I think about the scalability of the solution?
We have around 500 switches deployed in one network.
How are customer service and technical support?
We haven't needed to contact their technical support.
How was the initial setup?
It's easy to deploy, just copy and paste. Installing the switches and configuring it, it takes only less than an hour. Installing the fibers takes time.
What other advice do I have?
My advice to someone considering this solution would be to have a good plan and a good design. It will go smoothly if you have a good design and a good plan. It's important.
I would rate it a seven out of ten. Not a ten because Mellanox is better compared to Ethernet switches.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Engineer at a tech services company with 1-10 employees
High quality product with great VPC features and good stability
Pros and Cons
- "The quality, like all Cisco solutions, is very high. The fact that it's Cisco is one of the reasons we chose to use it."
- "Cisco has a licensing procedure that is very complicated and it changes every six months."
What is our primary use case?
We primarily use the solution on our equipment.
What is most valuable?
The VPC feature is the solution's most valuable aspect.
The quality, like all Cisco solutions, is very high. The fact that it's Cisco is one of the reasons we chose to use it.
What needs improvement?
Cisco has a licensing procedure that is very complicated and it changes every six months.
For how long have I used the solution?
I've been using the solution for at least ten years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
Scaling and upgrading the solution is easy. Our group has about 500 employees and all of them use Cisco and its switches.
How are customer service and technical support?
Technical support is okay, but they do need to respond quicker to tickets.
Which solution did I use previously and why did I switch?
I have personally previously used Dell, which is very unstable in comparison to Cisco. You must review all documents and if you don't correctly do this, you must open a ticket. It takes a few days for a simple question about the licenses to get answered. It can be a very frustrating process and should be simplified.
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
I handled the implementation myself.
What's my experience with pricing, setup cost, and licensing?
The cost of licensing is very expensive, especially if you compare it to Fortigate.
What other advice do I have?
We're using the on-premises deployment model.
I'd recommend the solution. It has all the features we need included within it.
I'd rate the solution eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Manager at a tech vendor with 11-50 employees
Good monitoring and management features, but needs better integration with third-party products
Pros and Cons
- "The most valuable features are network monitoring and management."
- "Integration with third-party products could be improved."
What is our primary use case?
We are a solution provider and Cisco Ethernet Switches are one of the products that we implement for our customers. We also use them internally, and they make up the backbone of our network.
What is most valuable?
The most valuable features are network monitoring and management.
Depending on the model, the switch might have its own firewall or router.
What needs improvement?
Integration with third-party products could be improved.
For how long have I used the solution?
I have been working with Cisco Ethernet Switches for fifteen years, and have been reselling them for about six.
What do I think about the stability of the solution?
We have had no complaints about the stability of Cisco products. Once you install the switch, it just keeps running with little maintenance. Occasionally, we see a firmware update.
How are customer service and technical support?
For some of the higher-end switches, starting at the 6500 series, we need assistance from Cisco. For the 4000 series and below, we can manage them ourselves.
How was the initial setup?
The initial setup is very straightforward. We have not had any complications.
They are essentially plug-and-play, where you turn the power on and it will be working in a few seconds. Beyond this, if different configurations are needed to satisfy the user's requirements then it takes a lot of time. That said, the entire deployment will only take a few hours or a day at the most.
What's my experience with pricing, setup cost, and licensing?
We are happy with the pricing from Cisco.
What other advice do I have?
This is a very good product and definitely one that I recommend.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Solutions Architect at a tech services company with 11-50 employees
Well documented, straightforward to install, and the command-line interface is easy to use
Pros and Cons
- "The command-line interface is easy to use."
- "The licensing needs to be improved."
What is our primary use case?
We use this solution to connect our computers.
What is most valuable?
The most valuable features of this solution are guidance, cover sheets, and access control.
The command-line interface is easy to use.
What needs improvement?
The licensing needs to be improved. You have to know upfront what kind of license you require. If you want to check quality assurance then you need to use an IP-based license. You can get that done, but sometimes it's a nuisance. For example, if you want to run certain commands then they are not all available because it depends on your license.
On the new switches, it is a bit hard to do the SPANning. The SPAN ports on the 9K series should be improved.
For how long have I used the solution?
I have been using Cisco switches for between ten and fifteen years.
What do I think about the stability of the solution?
The stability of this solution is good.
What do I think about the scalability of the solution?
The scalability of this solution is fine.
How are customer service and technical support?
We have just changed partners for technical support so we are not able to rate them yet.
Which solution did I use previously and why did I switch?
We did not use another solution prior to this one. We have always used Cisco.
How was the initial setup?
The initial setup of this solution is straightforward.
We do part of it manually and part of it automatically. The biggest part is the installation and the connecting and cabling. The actual deployment of the CD itself can be a couple of hours.
What about the implementation team?
We use a partner for technical support.
What's my experience with pricing, setup cost, and licensing?
The price of this solution is good.
What other advice do I have?
In general, Cisco is ok. It's convenient and well-documented. If you have a big landscape then Cisco is a good way forward. It is well supported and a lot of engineering people know the Cisco switches. It's like the default environment, and I recommend it.
I would rate this solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Engineer & Web Developer at OneTexh
It seems a little expensive given the compromises on offerings and features.
The switches used worldwide are basically required to optimize routers’ performance. Users apt to use Cisco switches among which “Catalyst” series are most popular and abruptly demanding produced. The Cisco Catalyst series Switches are mostly wire-speed, low-latency, Layer 2-4, 1-rack-unit (1-RU), fixed-configuration switches. The catalyst series switches provide exceptional performance, bandwidth, and reliability for low-density. The abundant use of switches provides dependability, reliability and constancy by working with servers and workstations because of remarkable features like :
Layer 2 & 3 switching
Remote Management Protocols
• Telnet
• HTTP
• SNMP
VLAN Support
Multiple spanning tree
Trivial File Transfer
DHCP
Auto IP Routing
MAC Address Filter
The worst disadvantage lies in the security which particularly belongs to console port to which modems or other router attached to. The console does not support RS232 DCD (Data Carrier detect). Therefore when the executional session comes to a conclusion, one has to manually detach the session.
Another problem related to catering the situation when a modem connection is lost. In this case, switches are unable to reset therefore producing a security hole because of illegal entry of modem call without the authorization.
But in the normal cases, one can take great advantages of blasting and innovative features of these catalyst series switches and other Cisco’s switches.
If you're not a fan of the Cisco switches for price alone, then the catalyst is definitely going to meet your needs. It seems a little expensive given the compromises on offerings and features. The best thing for which you can love Cisco’s is that its VLAN is automatically configured but its counterpart Juniper products need to be configured manually. Another difference Is the presence of VTP (VLan Truncking Protocol) in Cisco’s switches that is absent in Juniper. Cisco’s switches support both 802.1Q and ISL (Inter Switched Link) protocols while Juniper only supports 802.1Q.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: May 2025
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Hi Gamerboy.what you noticed is also highlighted by me in this review. Yet it has that drawback but apart from it, cisco switches are still more preferable than other related products.