Executive SummaryUpdated on Jun 29, 2025
Cisco Ethernet Switches and Juniper EX Series Ethernet Switches compete in the enterprise market with robust offerings. Cisco switches have the upper hand in support and extensive features, while Juniper stands out in cost-effectiveness and functionality.
Features: Cisco Ethernet Switches offer MACSec encryption, StackPower for increased power availability, and advanced QoS. Port aggregation, multi-layer switching, and comprehensive remote management protocols are key components that users value for high reliability and documentation. Juniper EX Series provides Virtual Chassis for streamlined administration, advanced security protocols, and interoperability with other vendors. Users commend the Junos OS for its command-line interface and rollback features.
Room for Improvement: Cisco faces criticism for its high prices and complex setup, with users desiring interface unification and better third-party tool integration. Juniper needs improvement in stability, comprehensive security features across models, and a more user-friendly GUI, with noted complexity in initial setup and OS differences.
Ease of Deployment and Customer Service: Both Cisco and Juniper support hybrid, private, and on-premises deployment. Cisco's customer support is generally strong despite mixed reviews on response times. Juniper's technical support is praised for efficient troubleshooting, despite a steep learning curve with its interface and command disparities.
Pricing and ROI: Cisco is recognized for high costs and a steep pricing structure, impacting ROI. While its pricing can be a barrier in competitive bids, the device's long lifespan provides value. Juniper is generally more affordable, with flexible licensing options enhancing ROI perception. Its lower upfront costs and lifetime warranty make it appealing in price-sensitive scenarios.
