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reviewer1531497 - PeerSpot reviewer
Network Admin at a transportation company with 201-500 employees
Real User
Deliver performance and security
Pros and Cons
  • "These switches are both stable and scalable."
  • "It would be nice if they had higher wattage for PoE+."

What is our primary use case?

We use these switches to improve client connections.

We're a manufacturing facility — we have POCs and terminals. We have maybe 90 to 100 users with desk phones, and roughly 20 printers.

We don't perform maintenance ourselves. A third-party company handles the maintenance. We also outsource other vendors to help us with some complex configurations that we've had implemented.  

What is most valuable?

I would like to have a way to access a graphical web interface, but they either have an outdated iOS or they don't work well with Flash. They don't work well or show us enough details. They don't show errors or bandwidth on particular reports. 

What needs improvement?

I don't know if there were optional models, but the models that we bought don't have a redundant power supply. It would be nice if they had higher wattage for PoE+.

It would also be nice if they didn't have plastic faceplates that break easily.

For how long have I used the solution?

I have been working with Cisco Ethernet Switches for over 13 years.

Buyer's Guide
Cisco Ethernet Switches
May 2025
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What do I think about the stability of the solution?

These switches are both stable and scalable. 

How are customer service and support?

Cisco's technical support is usually quite helpful.

How was the initial setup?

The initial setup is not complex, but it's not easy either. I know what to do with Cisco switches, but we had one FortiGate switch that we used to connect our firewalls which I liked because it was easy to set up and had a nice interface. 

What about the implementation team?

Deployment was easy. I just took it out of the box and configured it. Deployment only took a few hours. I deployed them myself. 

What was our ROI?

We haven't seen any gains as of yet.

Which other solutions did I evaluate?

I am interested in switching over to Fortinet FortiSwitches. I've been checking them out, comparing the price, features, and compatibility compared to Cisco Ethernet Switches. It may be a mixed environment for a while.

We're looking for a better graphical interface and price. 

What other advice do I have?

My advice would be to look at Fortinet. Overall, on a scale from one to ten, I would give Cisco Ethernet Switches a rating of eight. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Network Operations Specialist at a government with 1,001-5,000 employees
Vendor
Cisco 6509 Ether Switches can be a one stop and do-it-all product for a huge enterprise.

What is most valuable?

The blade module feature which provide the scalability for site expansion.

How has it helped my organization?

A Cisco Network Structure consisted of 3 Layers (Core, Distribution & Access). We used the FWSM (Firewall Services Module) to route the traffic and as a gateway to get to the WAN. As a result, we were able to collapse the Core Layer into the Distribution Layer with a few blade modules (FWSM, SUP & Ethernet).

What needs improvement?

A FoE module would be imminent in the future. This module can communicate with storage devices' and ESXi Servers' HBA (fiber) connection via fibre channel switches (Brocade or Cisco MDS). This can provide a cost effective method in a data center environment without upgrading to a more advanced Cisco Nexus core switch.

For how long have I used the solution?

5 years

What was my experience with deployment of the solution?

The power supply requires certain sockets and UPS (Uninterruptible Power Supply). Each device should require a designated UPS for it. The UPS should not be shared with other devices. An improper termination of the switch's power supply cased a power surge and took out a SUP module during an annual power test.

What do I think about the stability of the solution?

No extraordinary issues. Just minor day-to-day issues.

What do I think about the scalability of the solution?

The Chassis can run out of slots as the environment expand further along.

How are customer service and technical support?

Customer Service: Great but Cisco outsources its customer support services to India since most of our issues and outages occurred after hours. Some support technicians have a heavy Indian accent which led to difficult comprehension and time consumption.Technical Support: 4.5 out of a 5 since Tech Support personnels are very knowledgeable of the product.

Which solution did I use previously and why did I switch?

No, I have not due to our contract agreement with Cisco.

How was the initial setup?

The initial setup consist of the right personnel to set up and administer the product.

What about the implementation team?

All implementation were completed by in-house team members.

What was our ROI?

Centralized administration and reduced time consumption.

What's my experience with pricing, setup cost, and licensing?

The SUP (Supervisor) module can provide up to 720 GBPS of data transmission compared to a stackable Cisco 3750 switches.

Which other solutions did I evaluate?

Yes, the Cisco Nexus 7000 Series core switches.

What other advice do I have?

No further comments.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco Ethernet Switches
May 2025
Learn what your peers think about Cisco Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
Network consultant at Juniper Solutions Ltd
Real User
Top 5
Secure and reliable switches with a straightforward setup process
Pros and Cons
  • "Cisco Ethernet Switches are rugged, secure, and scalable. It provides smart devices and reliable switches."
  • "There are instances where the commands you are familiar with might change or be replaced with newer syntax."

What is our primary use case?

The use case for Cisco Ethernet switches is foundational networking, which includes packet switching and routing within the organization's network. It facilitates communication between devices and networks, ensuring data packets are appropriately directed to their destinations.

What is most valuable?

Cisco Ethernet Switches are rugged, secure, and scalable. It provides smart devices and reliable switches.

What needs improvement?

There are instances where the commands you are familiar with might change or be replaced with newer syntax. They could provide details to know about the changed processes. Additionally, its pricing needs improvement.

What do I think about the stability of the solution?

It is a stable platform.

How are customer service and support?

We can find references in the product's knowledge base to resolve the technical issues.

How was the initial setup?

The initial setup process is straightforward. It involves understanding the user's configuration requirements. Setting up IP addresses or configuring security features like authentication can be accomplished within three to four minutes. Further, we configure security features like passwords, consoles, and connectivity to help prevent unauthorized access. It requires one technical executive for deployment and maintenance.

What was our ROI?

The product is worth the investment.

What's my experience with pricing, setup cost, and licensing?

The product is expensive. However, it is cost-effective, considering its durability. There is only a need for licensing in case of specific security requirements or advanced configurations where we need to activate certain modules. We need to buy licenses for wireless controllers or VPNs. 

What other advice do I have?

I recommend Cisco Ethernet Switches to others and rate it a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2078835 - PeerSpot reviewer
Network Analyst at a manufacturing company with 11-50 employees
Real User
Top 5
Reliable and easy to set up with great support
Pros and Cons
  • "The solution is basically issue-free."
  • "The user interface could be improved."

What is most valuable?

The solution is basically issue-free. They are constantly upgrading their technology.

It's an easy solution to set up. 

Technical support is helpful and responsive. 

It's a stable product. 

What needs improvement?

The user interface could be improved. 

The licensing is too expensive. It's one of the main reasons customers leave Cisco. 

For how long have I used the solution?

I've been working with Cisco products for more than ten years. I've used the product for a very long time. 

What do I think about the stability of the solution?

The stability has been very good. It's quite reliable. There are no bugs or glitches and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

It's a scalable product. If a company needs to expand it, it can do so. It's no problem. 

We've used it in a large company and had no issues. 

How are customer service and support?

Technical support is the best. Compared to other solutions, like Aruba, Cisco is top-notch. 

Typically, the agents are good and helpful. Sometimes we may run into issues, however, 90% of the time, they are great. 

How would you rate customer service and support?

Positive

How was the initial setup?

The solution is easy to implement. The process is not overly complex. Technically speaking, it's pretty simple. 

What's my experience with pricing, setup cost, and licensing?

The solution is not cheap. Cisco is quite pricey.

What other advice do I have?

We're customers and end-users. 

I'd advise users to try out the product. I've been happy with its capabilities. 

I would rate the solution nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1638543 - PeerSpot reviewer
Network Engineer at a financial services firm with 5,001-10,000 employees
Real User
Very scalable and easy to deploy, but has bugs that caused the switch to reboot
Pros and Cons
  • "It is very scalable."
  • "If we can have fewer bugs on our switches, that would be great. We had bugs that caused the switch to reboot. There is probably a problem with the software."

What is our primary use case?

We are using it for user connectivity. We are using its latest version. 

It is deployed on a public cloud and on-premises.

What is most valuable?

It is very scalable.

What needs improvement?

If we can have fewer bugs on our switches, that would be great. We had bugs that caused the switch to reboot. There is probably a problem with the software. 

Their technical support can be improved in terms of response time and overall efficiency.

For how long have I used the solution?

I have been using this solution for about 20 years.

What do I think about the scalability of the solution?

It is very scalable. We have about 8,000 users.

How are customer service and technical support?

We use their technical support a lot. They are okay. There is definitely room for improvement in terms of response time and overall efficiency.

Which solution did I use previously and why did I switch?

We didn't use any other solution.

How was the initial setup?

For our setup here, it was pretty straightforward.

What's my experience with pricing, setup cost, and licensing?

I pay a fixed price on it. I'm not the person on the pursing, so I don't really compare.

What other advice do I have?

I would advise others to shop around and maybe compare it with some of the other vendors such as Juniper or Arista.

I would rate Cisco Ethernet Switches a seven out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1578237 - PeerSpot reviewer
Senior Director of IT and Data Analytics at a performing arts with 201-500 employees
Real User
Scalable, good POE functionality, and responsive technical support
Pros and Cons
  • "One main feature of this solution is the POE switches."
  • "The interface and dashboard could look better."

What is our primary use case?

We are using the solution as switches for our organization's network.

What is most valuable?

One main feature of this solution is the POE switches.

What needs improvement?

The interface and dashboard could look better.

For how long have I used the solution?

I have been using the solution for approximately two years.

What do I think about the stability of the solution?

I have been using a lot of hardware that is probably close to 10 years old. We did have an issue once with one of our switches that would just auto-reset and wipe out and randomly restart. I do not know the full details, but we ended up just replacing it.

In the future, there should be readily available instructional videos.

What do I think about the scalability of the solution?

The scalability is pretty good, all you need to do is add more racks. We have approximately 70 people that rely on this solution from my organization.

How are customer service and technical support?

We paid for the technical support and they were good.

How was the initial setup?

The initial setup is straightforward.

Which other solutions did I evaluate?

I have been evaluating Fortinet solutions.

What other advice do I have?

I rate Cisco Ethernet Switches an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Data Center Admin at Sysnet Global Technologies
Real User
Top 5Leaderboard
Stable, they have good replacement service, and the technical support is helpful
Pros and Cons
  • "The procedures and handling of these switches are easy."
  • "The initial setup can be simplified."

What is our primary use case?

We use these switches as part of our data center infrastructure.

What is most valuable?

These switches are stable and they have a good replacement service.

The support is good.

The procedures and handling of these switches are easy. Anything that you need to know is available in a Google search, or from the technical support.

What needs improvement?

The initial setup can be simplified.

For how long have I used the solution?

We have been using Cisco Ethernet Switches for approximately 10 years.

What do I think about the stability of the solution?

Stability is one of the key features of this product.

What do I think about the scalability of the solution?

We are using the Cisco 4503-E and these switches are very scalable. There are some models that have plenty of ports.

Users do not connect directly to this switch. Rather, only servers are connected and we have perhaps 20 of them.

Which solution did I use previously and why did I switch?

We also have experience with HPE switches. The HPE switches are okay, but Cisco is the best when it comes to things like the CLI. I prefer them.

Juniper is also a good company and they have good switches.

What other advice do I have?

Cisco Switches are the best and I recommend them.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network & System Security Consultant at Zakat House
Real User
User friendly solution with good stability
Pros and Cons
  • "In terms of most valuable feature, I would say the user interface."
  • "When you contact support, they don't give you the expert at first, they give you the beginner. Only after going around in a circle do they give you experts. Why don't they just give the expert from the beginning?"

How has it helped my organization?

Cisco is our backbone. This includes switches, main office, links - all Cisco. For the one between branches, we have Riverbed to speed it up. For internet analytics, we have Palo Alto, Fortinet Security. For application delivery, Citrix. Database, Microsoft SQL, and Oracle. We also have business tools and developer bots with Oracle. That is a lot of products!

What is most valuable?

We keep Cisco for normal switches for corrective flows and the data center. But they are not so good with the firewall so we use Palo Alto and FortiGate. 

In terms of the most valuable feature, I would say the user interface. We also have Citrix XenApp for the remote service. And Exchange and other Microsoft solutions.

We have other software for software control, for users and help desk. For security, we have RSA Netwitness and Netwitness Security Analytics,

What needs improvement?

We are only using Cisco for switches and for the IP telephony call center. 

It needs to be manageable, easy, and fast with Windows and other GUIs. They must improve their interface and stability.

For how long have I used the solution?

We have been using Cisco Ethernet Switches since 1997.

What do I think about the stability of the solution?

Yes, it is stable. That's why we've stuck with it. It's very stable.

The IT department is more than 55 people. But the server team has three teams of four people. The security team, four people. Database team, five people. We have one supervisor, the head of the team, and two or three under him for his team. I am the head of the security team and the infrastructure team, for servers, switches, and security. So I can tell you that it takes five to seven people to handle Cisco and the security.

What do I think about the scalability of the solution?

In terms of scalability, it is scalable. With Cisco we have built-in stacks and stackable switches. And it has a stackable fiber from the main office to the Catalyst and the Nexus switch.

How are customer service and technical support?

The problem with customer support is that they give you beginners. We need the experts after the first, second, or third call. Only after a week do you get the expert after you explain and complain about it.

What about the implementation team?

We are the Qatar government authority. So with Cisco, we are dealing with all types of gateways. Cisco is in Kuwait. Many times when we are building something with Cisco we design the infrastructure, everything. Then we go to the Cisco dealers. Because this is our strategy, we work with Cisco directly. With the firewall, I work with Palo Alto or FortiGate or any other brand. Who will give good support, good installation? The solution for installation will be provided and approved by the center itself. That is our strategy. We are happy with this. Before we develop a solution, we sit down directly with the vendor.

Our IP telephony is all Cisco. I would consider another data component.

What other advice do I have?

Cisco is very good and stable. But the problem is that it is costly. It's a very good service but it would be costly for small companies. They should go for lower-end, cheaper switches. Because we are the government, we are stuck with Cisco. But the small and medium-sized businesses must go lower, such as with Huawei or another brand.

On a scale of one to ten, I would rate Cisco Ethernet Switches a nine.

The main problem is the support in the Middle East. This is a problem for all products, not just Cisco. When you contact support, they don't give you the expert at first, they give you the beginner. Only after going around in a circle do they give you experts. Why don't they just give the expert from the beginning?

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: May 2025
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