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Office Ohrid at a government with 501-1,000 employees
Real User
Feb 25, 2023
Extremely stable, scalable, and easy to deploy
Pros and Cons
  • "Cisco Ethernet Switches have good performance."
  • "The price of the solution has room for improvement."

What is our primary use case?

We use Cisco Ethernet Switches to connect our infrastructure and application communication.

What is most valuable?

Cisco Ethernet Switches have good performance.

What needs improvement?

The price of the solution has room for improvement.

For how long have I used the solution?

I have been using the solution for a couple of years.

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Cisco Ethernet Switches
February 2026
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What do I think about the stability of the solution?

I give the stability a ten out of ten.

What do I think about the scalability of the solution?

I give the scalability a nine out of ten.

We currently have around 5,000 people using the solution. The amount of people is determined by the license we have. To scale up we need to increase our license.

How are customer service and support?

The technical support is helpful.

How was the initial setup?

The initial setup is not complex. The deployment time depends on the level of setup but on average between two to four days.

What was our ROI?

When the solution is stable and we don't receive any complaints we see a return on investment using the solution.

What's my experience with pricing, setup cost, and licensing?

Cisco offers annual and three-year license options.

What other advice do I have?

I give the solution a ten out of ten.

Having a Cisco Ethernet Switch is beneficial when selecting a network environment. It is advantageous to compare all the necessary components from different manufacturers, but ultimately, Cisco covers all the areas that will be necessary for the future.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
JEGAN N - PeerSpot reviewer
Founder at a tech services company with 11-50 employees
Real User
Jan 31, 2023
Stable and scalable solution with responsive tech support
Pros and Cons
  • "Cisco Ethernet Switches are scalable, much more than Jupiter."
  • "The initial setup for on-prem versions is complex and requires a trained, certified engineer."

For how long have I used the solution?

I've been using Cisco Switches for seven to eight years.

What do I think about the stability of the solution?

Cisco Ethernet Switches are stable.

What do I think about the scalability of the solution?

Cisco Ethernet Switches are scalable, much more than Jupiter. 

How are customer service and support?

Cisco's technical support is very responsive.

How was the initial setup?

The initial setup for on-prem versions is complex and requires a trained, certified engineer. However, the cloud versions are straightforward. Catalyst switches take around fifteen to thirty minutes to deploy, while the Meraki switches take about twenty minutes.

What's my experience with pricing, setup cost, and licensing?

Cisco Ethernet Switches are expensive, and you have to pay for a warranty and technical support.

What other advice do I have?

I would recommend Cisco Ethernet Switches, as long as you have the budget. I'd rate this solution nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Cisco Ethernet Switches
February 2026
Learn what your peers think about Cisco Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,757 professionals have used our research since 2012.
reviewer2078835 - PeerSpot reviewer
Network Analyst at a manufacturing company with 11-50 employees
Real User
Top 10
Jan 26, 2023
Reliable and easy to set up with great support
Pros and Cons
  • "The solution is basically issue-free."
  • "The user interface could be improved."

What is most valuable?

The solution is basically issue-free. They are constantly upgrading their technology.

It's an easy solution to set up. 

Technical support is helpful and responsive. 

It's a stable product. 

What needs improvement?

The user interface could be improved. 

The licensing is too expensive. It's one of the main reasons customers leave Cisco. 

For how long have I used the solution?

I've been working with Cisco products for more than ten years. I've used the product for a very long time. 

What do I think about the stability of the solution?

The stability has been very good. It's quite reliable. There are no bugs or glitches and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

It's a scalable product. If a company needs to expand it, it can do so. It's no problem. 

We've used it in a large company and had no issues. 

How are customer service and support?

Technical support is the best. Compared to other solutions, like Aruba, Cisco is top-notch. 

Typically, the agents are good and helpful. Sometimes we may run into issues, however, 90% of the time, they are great. 

How would you rate customer service and support?

Positive

How was the initial setup?

The solution is easy to implement. The process is not overly complex. Technically speaking, it's pretty simple. 

What's my experience with pricing, setup cost, and licensing?

The solution is not cheap. Cisco is quite pricey.

What other advice do I have?

We're customers and end-users. 

I'd advise users to try out the product. I've been happy with its capabilities. 

I would rate the solution nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Specialist at a tech company with 11-50 employees
Real User
Jan 21, 2023
Simple to implement, stable, and quick support
Pros and Cons
  • "Cisco Ethernet Switches have a lot of valuable features. One that stands out to me is its ease of implementation."
  • "The ease of use of Cisco Ethernet Switches could improve. It is different to use them if you do not have prior knowledge."

What is our primary use case?

We have been utilizing Cisco Ethernet Switches to establish networks tailored to the customer's needs. For instance, if they want to set up a network for their office or personal use, but not for large corporations. I am not as proficient or experienced with implementing it for large enterprises.

What is most valuable?

Cisco Ethernet Switches have a lot of valuable features. One that stands out to me is its ease of implementation.

What needs improvement?

The ease of use of Cisco Ethernet Switches could improve. It is different to use them if you do not have prior knowledge.

For how long have I used the solution?

I have been using Cisco Ethernet Switches for approximately six months.

What do I think about the stability of the solution?

The stability of Cisco Ethernet Switches is great. Once we did have a problem Cisco was quick and fast to solve it.

How are customer service and support?

The support was quick to solve one of the issues we were having with stability.

How was the initial setup?

The initial setup of Cisco Ethernet Switches can be simple, but it does require some level of experience and certification. Once you have that, it's easy to apply all your knowledge and scripts to real-world scenarios.

The deployment took some time because we had to configure each one individually and troubleshoot any issues that arose. Once we were able to successfully ping the last router and access the internet, we were finished. However, some of our trouble may have been due to our lack of experience and professionalism as some of my colleagues who work with Cisco and other solutions did not have as much difficulty. It ultimately depends on how much hands-on experience you have with the products.

I rate the initial setup of Cisco Ethernet Switches a seven out of ten.

What's my experience with pricing, setup cost, and licensing?

The solution has different prices depending on the features that you want to have.

What other advice do I have?

I would recommend Cisco Ethernet Switches for those who have prior knowledge because they can be difficult to use.

I rate Cisco Ethernet Switches a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
EVP – Central Asia,Kazakhstan, Ukraine at a comms service provider with 51-200 employees
Real User
Apr 3, 2022
Easy to install, reliable, and the technical support is good
Pros and Cons
  • "The most valuable feature of Cisco Ethernet Switches is their capacity."
  • "The quality of Cisco Ethernet Switches could be better."

What is most valuable?

The most valuable feature of Cisco Ethernet Switches is their capacity.

What needs improvement?

The quality of Cisco Ethernet Switches could be better.

For how long have I used the solution?

I have been working with Cisco Ethernet Switches for approximately 10 years.

We use many different versions.

What do I think about the stability of the solution?

Cisco Ethernet Switches are stable.

How are customer service and support?

Technical support is good. I would rate them a five out of five.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. It is easy.

What's my experience with pricing, setup cost, and licensing?

Cisco Ethernet Switches are more expensive than Huawei Ethernet Switches.

Which other solutions did I evaluate?

I compared Cisco Ethernet Switches to those of other vendors, such as Huawei Ethernet Switches. I would say they are equal.

What other advice do I have?

We are partners.

I would rate Cisco Ethernet Switches a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1245285 - PeerSpot reviewer
Senior Network Security Advisor at a computer software company with 11-50 employees
Real User
Feb 15, 2022
Highly stable, beneficial central management system, but support could improve
Pros and Cons
  • "The most valuable feature is the simplicity of the central management system(CMS)."
  • "The technical support could improve, they are about average quality."

What is our primary use case?

Cisco Ethernet Switches are used in a network as a relay.

What is most valuable?

The most valuable feature is the simplicity of the central management system(CMS).

For how long have I used the solution?

I have been using Cisco Ethernet Switches for approximately 20 years.

What do I think about the stability of the solution?

The stability is the main reason why I used the solution. It is highly stable.

What do I think about the scalability of the solution?

Cisco Ethernet Switches can be scaled up.

We are not using this solution extensively, it is not our main solution.

How are customer service and support?

The technical support could improve, they are about average quality.

How was the initial setup?

Cisco Ethernet Switches are easy to deploy and set up. It takes approximately 30 minutes to do the process.

What about the implementation team?

We have our own team for the implementation.

What's my experience with pricing, setup cost, and licensing?

The cost of the solution is by unit.

What other advice do I have?

I rate Cisco Ethernet Switches a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Consultant - Smart Buildings at a tech services company with 201-500 employees
Reseller
Jan 11, 2022
High reliability and super stable for a wide range of use cases
Pros and Cons
  • "The features that I have found most valuable are the core reliability and the switching group. All the features are very generic switching features with high reliability. That is the main key point I can highlight."
  • "An improvement would be to change their market intention. Almost all the Cisco switches are now coming with a license called DNA. D for Delta, N for number and A for apple. That feature is required, he must purchase it and it is a mandatory thing that has been introduced. This is not matching with the Asian market."

What is our primary use case?

The use cases that we have delivered to our customers include for hotel enterprises, government organizations, even military locations. This includes access switches and also distribution switches - perhaps for some organizations in call and data centers, as well.

What is most valuable?

The features that I have found most valuable are the core reliability and the switching group. All the features are very generic switching features with high reliability. That is the main key point I can highlight.

What needs improvement?

Feature-wise, almost all the features are there, but an improvement would be to change their market intention. Almost all the Cisco switches are now coming with a license called DNA. D for Delta, N for number and A for apple. That feature is required, he must purchase it and it is a mandatory thing that has been introduced. This is not matching with the Asian market, because let's say you are purchasing a vehicle and you don't want to have a reverse camera, right? But if the manufacturer is forced, fully telling you that you definitely should buy it, this is not fair in that way. DNA licenses, in most cases, are not required, but it should be told to the customers and added to the quotation, because we cannot remove it. This is not matching or suitable for the Asian market. It is not a requirement of the customer and it is forcefully added by the vendor. It's just a license, which you have to purchase for one year or three years, and it will never be used in some cases. In some cases, some specific customers may require that there should be the option to add it. But if it is not required by the customer, it should be optional.

In terms of what I would like to see in the next release, it would be good if they could introduce a switch which can work on cloud and on a local deployment. Maybe the same switch will work. Because some switches are only working alone with local deployments, and some switches are working with cloud based environments. So if the same switch could work on both cloud and from its node, that will be great.

For how long have I used the solution?

I have been using Cisco Ethernet Switches for probably six to seven years.

I'm an integrator. We are using the latest version. I'm doing the designing and selling. I'm selling the latest version of these switches.

What do I think about the stability of the solution?

Cisco Ethernet Switches have the best stability.

What do I think about the scalability of the solution?

Scalability in the sense varies with switching. Some switches are fixed, which we cannot expand with the design, but some switches are those you can expand. It's basically the design. So scalability is good.

How are customer service and support?

They have great, great technical support from 100 miles to 200 miles.

How was the initial setup?

Initial setup is straightforward to complete. It is very user friendly for the engineer to configure the deploy.

Implementation time depends, but in general, if it is a basic pre-plan implementation, it'll take only a few hours to configure and complete the installation. Maybe one or two hours, also we can complete it if it is a pre-plan, simple deployment. If it is a complex kind of networking fast structure, it'll depend on the solution and the configuration.

It also depends on the solution. If it is one switch, just one one engineer can deploy it. If it is two switches, also one engineer can, but if it is a complex network, it depends on how many switches and how complex it is. Basically, for switch one you can put only one engineer and that also can be done using a technician level person and by remote logging or you can manage it with over the phone instruction.

What other advice do I have?

Cisco is the leader of networking and I would recommend it for anyone.

On a scale of one to ten, I would give Cisco Ethernet Switches a 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1693239 - PeerSpot reviewer
IT support network at a government with 1,001-5,000 employees
Real User
Jan 6, 2022
Good features, performance, and reliability
Pros and Cons
  • "Its performance and reliability are valuable."
  • "Its management should be improved."

What is our primary use case?

I am using it for core data infrastructure. I am using model 9600. 

What is most valuable?

Its performance and reliability are valuable.

What needs improvement?

Its management should be improved. 

It is not easy to scale.

For how long have I used the solution?

I have been using this solution for seven years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is not easy to scale. We have between 1,000 to 2,000 users.

How are customer service and support?

I have not interacted with them. We have a contractor for support.

Which solution did I use previously and why did I switch?

We also have Surecom and NETGEAR, but Cisco comes under a different class. They differ in price. Cisco is the best for our company. 

How was the initial setup?

Its initial setup is simple. The deployment duration can take 10 to 30 minutes depending on the model.

What about the implementation team?

We deployed it internally.

What's my experience with pricing, setup cost, and licensing?

It is expensive. There are additional costs besides the license cost.

What other advice do I have?

I would recommend it for its features and reliability. I would rate it an eight out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Updated: February 2026
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Download our free Cisco Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.