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Olajide Olusegun - PeerSpot reviewer
Network Team Lead at Atlas Security
MSP
Top 5Leaderboard
Stable, durable, and quick to deploy
Pros and Cons
  • "We can expect Cisco Ethernet Switches to last for years without issue."
  • "Cisco should strive to improve the software for its switches."

What is our primary use case?

All Ethernet switches come in various sizes and capabilities. For example, we can have a 12-port switch, a 24-port switch, or even a 48-port switch with multiple fiber up-links. Additionally, there are different feature sets depending on the brand and model, such as IP services, LAN-based, or IP-based. Stacking is only possible with similar feature sets, which means two 9300 switches may not be stackable, but up to eight of the same model may. Additionally, the iOS and feature set capabilities may differ between the same models. All of the switches are Ethernet, but the features they are equipped with vary, which means they will operate differently. For example, a LAN-based switch will only work at primarily layer 2, whereas IP services works more as a router with features such as NAT, multicast, dynamic routing, QOS, and other additional and advanced services.

Generally, we use the switches to provide LAN access to endpoints (workstations, cameras, wireless access points, IP phones, and so on).

How has it helped my organization?

In most projects awarded to my organization, we used Cisco Ethernet switches.

What is most valuable?

The most valuable feature of the solution is its stability and durability. There is no other alternative solution that is as stable as Cisco Ethernet Switches. We can expect Cisco Ethernet Switches to last for years without issue.

What needs improvement?

We often face issues with Cisco software, and while they do release patches to fix bugs, I believe they need to improve. Huawei, one of Cisco's competitors, is better in this regard. While I'm not a fan of Huawei due to my environment, clients insist on using it because it is cheaper. Despite this, I think Cisco could improve its software. Cisco should strive to improve the software for its switches. To make the switch more user-friendly, Cisco should create a system where a user can simply connect their cable and access the GUI interface without needing to configure the device first on the CLI.

Buyer's Guide
Cisco Ethernet Switches
May 2025
Learn what your peers think about Cisco Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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For how long have I used the solution?

I have been using the solution for nine years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is highly scalable.

How are customer service and support?

We have a good TAC support experience.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup of a Cisco switch is straightforward for those who are technically inclined. This is because most Cisco switches are manned, meaning they require some configuration on the command line interface (CLI) before access to the graphical user interface (GUI) is granted. With a basic knowledge of the Cisco CLI, setup should take approximately 20-30 minutes.

What's my experience with pricing, setup cost, and licensing?

The pricing is comparatively expensive.

What other advice do I have?

I give the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Daniyal Khalid - PeerSpot reviewer
Technical Solutions Specialist at Google
Vendor
Top 5
A reliable and stable product for endpoint and server connectivity
Pros and Cons
  • "The product is pretty much reliable and stable."
  • "The technical support should be improved."

What is our primary use case?

I use the product for endpoint and server connectivity. I also use it as a core switch.

What is most valuable?

The product is the best in the market. It always works whether the environment is cold or hot. The product is pretty much reliable and stable.

What needs improvement?

The technical support should be improved.

For how long have I used the solution?

I have been using the solution for seven years.

What do I think about the stability of the solution?

I rate the tool’s stability a ten out of ten.

What do I think about the scalability of the solution?

The scalability of the solution depends on the models. I rate the scalability a nine out of ten.

How are customer service and support?

I have contacted support many times. The support is good, but not that good.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is very straightforward and simple.

What's my experience with pricing, setup cost, and licensing?

The solution is not too expensive.

What other advice do I have?

If someone uses the solution for the first time, they must know that network design is the most important part. They must pick the right models. Overall, I rate the product a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco Ethernet Switches
May 2025
Learn what your peers think about Cisco Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
Richard Hermogeno - PeerSpot reviewer
Channels Management Head at Philippine National Bank
Real User
Powerful security features, high availability, and helpful support
Pros and Cons
  • "The solution is highly reliable."
  • "The price of the solution could be reduced."

What is our primary use case?

I am using Cisco Ethernet Switches for internet usage.

What needs improvement?

The price of the solution could be reduced.

For how long have I used the solution?

I have been using Cisco Ethernet Switches for approximately four years.

What do I think about the stability of the solution?

The solution is highly reliable.

What do I think about the scalability of the solution?

I am the only one using this solution.

How are customer service and support?

The support from Cisco Ethernet Switches is great.

I rate the support from Cisco Ethernet Switches a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Cisco Ethernet Switches is straightforward. The deployment took approximately 30 minutes.

What about the implementation team?

The deployment was done by myself.

What's my experience with pricing, setup cost, and licensing?

The price of Cisco Ethernet Switches is expensive.

What other advice do I have?

I would recommend this solution to others. This is the most reliable brand on the market.

I rate Cisco Ethernet Switches a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Presale Manager at a tech services company with 201-500 employees
Real User
Supremely reliable but would benefit from bulk fixing and patching.
Pros and Cons
  • "The features that I have found most valuable with Cisco switches are that once you get your configuration you can rest assured that it will work. The OS is not going to be failing intermittently or anything like that. Once you get your configuration end-goal right, the firmware and the OS are usually very stable enough to work a long time without support. Support is needed once in a while. My experience is that the Cisco switches are usually rocket."
  • "In terms of what could be improved, there is the bulk issue that is sometimes experienced with Cisco products we've used."

What is most valuable?

The features that I have found most valuable with Cisco switches are that once you get your configuration you can rest assured that it will work. The OS is not going to be failing intermittently or anything like that. Once you get your configuration end-goal right, the firmware and the OS are usually stable enough to work a long time without support. Support is only needed once in a while. My experience is that the Cisco switches are usually rocket.

What needs improvement?

In terms of what could be improved, there is the bulk issue that is sometimes experienced with the Cisco products we've used. I don't know how it could be possible to be done, but it would be very good if there was an automated patching system. It would be a very big and difficult one, because some of these routers or switches or products are not even within an internet environment. This is especially limited with the switches. Routers can be connected to the internet and switches might not even have internet access and might just be for the local area network. If it has an internet connection, that would be great and if it has an automated parking code inside of the POE this would help them to patch without the user's input.

In the next release, I would like to see bulk fixing. That is basically what I do now. If we could have an automated patch for Cisco to just be standard for patching switches or routers or firewalls by default without the input of anyone adjusting, that would be great.

For how long have I used the solution?

I have been using Cisco Ethernet Switches since 2009, so probably for 13 years now.

What do I think about the scalability of the solution?

In terms of scalability, normally you have a 24 port switch or a 48 port switch, which are fixed to scalability. So you can't really go beyond what has been provided. If it's a 24 switch, it's 24 users, if it's 48 it's 48, except if you're using the switch as an extender for a wireless device. That is a different conversation, but if you're using it in a LAN environment and for a connected, wired connection, then you can't scale.

But you can connect multiple switches to themselves and stack them and make it one switch depending on your design.

How was the initial setup?

The setup is pretty easy. It's usually easy to configure, especially when you are using it for basic switching. It is usually easy to configure the VLAN, the PTPs and all of that.  The major work lies with your architecture and your design and how you want to use the solution, because once you get the architecture right, then your configurations and all will be very simple. But if you don't, you might have to do a lot of work when it comes to configuring.

A lot depends on how you configure it from the beginning. It's going to influence how it's going to work the rest of the time.

What other advice do I have?

When it comes to switches and routers, I will always prefer Cisco over any other.

On a scale of one to ten, I'll give Cisco Ethernet Switches a seven because switch-wise, I think Juniper switches are also very good in performance. Especially the high end switches.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Manager Infrastructure & Projects at Kinetic Pride
Real User
Durable, robust, and my go-to solution for organizing the network for my clients
Pros and Cons
  • "Being able to deal with multiple VLANs to segment the network logically is the biggest feature for us. The management of these switches is okay for us. These switches work very well, and they meet our needs."
  • "In terms of features, they tick all the boxes as of now. That could be because we tailor the solution around the product. I have not seen anything that pulls me back or is not working well for me. However, there could be better integration with the network monitoring systems. It doesn't mean it is currently not there, but there could be better discoverability with some of the network monitoring systems to be able to have more visibility. When you're setting up a control room, you can have more visibility into what is going on in the network. It has been doing that, but it can do that more."

What is our primary use case?

We have distributed locations, and we have them at different locations behind firewalls.

What is most valuable?

Being able to deal with multiple VLANs to segment the network logically is the biggest feature for us. The management of these switches is okay for us. These switches work very well, and they meet our needs. 

What needs improvement?

The pricing can be improved to make them more suitable for SMBs.

In terms of features, they tick all the boxes as of now. That could be because we tailor the solution around the product. I have not seen anything that pulls me back or is not working well for me. However, there could be better integration with the network monitoring systems. It doesn't mean it is currently not there, but there could be better discoverability with some of the network monitoring systems to be able to have more visibility. When you're setting up a control room, you can have more visibility into what is going on in the network. It has been doing that, but it can do that more.

For how long have I used the solution?

I have been using this solution for over five or six years.

What do I think about the stability of the solution?

Their stability is very good. Even when they are reaching the end of life, they still have a lot of life in terms of stability. They are very durable and stable. They can run for a lot more time, but for a business, security is important, and it becomes necessary to upgrade to new models and let these devices die. We have to upgrade to the latest models because of company policy, but there is no problem with their durability or robustness.

What do I think about the scalability of the solution?

We usually over-spec, and there is no problem with scalability. They're able to handle everything very well. In all the fields where we are using them, we haven't encountered a situation that they are not able to handle. They work fine.

In our company, they are being used at different levels. They're basically serving everyone, and there are about 500 people in our company. They serve right up to the data center.

In terms of our plans to increase its usage, a lot of discussions are going on about moving to the cloud, SD-WAN, and things like that. With the ongoing situation of the pandemic, there have been discussions about scaling down the local network and moving towards service provision for remote workers, as opposed to on-prem. We might scale down the local network and move things to the cloud and other remote access technologies.

How are customer service and support?

I've not interacted much with them because I've not had a lot of issues. If there is anything, I get a lot of information from FAQs and online forums. It does not really go to the point where I've to go to Cisco's support desk. There is a lot of good documentation. They've done a good job with the documentation of it. It has always helped me.

Which solution did I use previously and why did I switch?

We didn't use any other solution previously on this site. It was our go-to solution from the start because of its security and market sentiment. At different locations for different clients, we use different products, but this is what we have been using on our site.

How was the initial setup?

It was straightforward. I have a lot of experience with them in different organizations and through my own career path, so it wasn't hard for me. I'm used to them.

The project was deployed in phases. Most of the time was spent on the server-side of things. The setup time for switches was very less. It took two to three hours to get them up and running. It was not a problem.

What about the implementation team?

It was done in-house. We have in-house expertise.

We have four people for its deployment and maintenance, and we are able to handle it well. There are two technicians from the IT department, and the rest of them are in the management role, but when it comes to the deployment, they are able to do the physical work.

What's my experience with pricing, setup cost, and licensing?

Quality comes at a price. I've been around the block a bit, and I know that good quality comes at a price. However, some of the organizations don't have big budgets, so you have to develop different solutions for them. They don't have the budget to get some of the high-end features. Cisco can consider providing entry-level hardware to suit SMBs.

What other advice do I have?

I have complete confidence in this solution. It is my go-to solution when I'm organizing any network for a client. Of course, for many people, its cost could be an issue, but when you consider running a stable implementation and the risk of downtime in case of any issue vis-a-vis the initial purchase cost of the equipment, it is a no-brainer. I would suggest people take this route. If someone has the budget, they shouldn't skimp on it.

I would rate it an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Delivery Lead at a tech services company with 10,001+ employees
Real User
Stable and scalable solution for all business sizes
Pros and Cons
  • "Cisco Ethernet Switches are great devices."
  • "We are less in the Cloud because the Cloud technologies didn't work so well. That happened in all of the companies where I've been engaged."

What is our primary use case?

Our primary use case is for ethernet switches. We mainly use switches and routers as edge distribution switches. Some of the plants have been with the big pharmaceutical company Aragon. We have also been with a North American company, and others. Most of their switches were Cisco in pharmaceutical company where I worked for 10 years.

Some of the switches in the plants were used as a core. Many of them, especially in Bulgaria and in Europe, I installed myself. Others in America are responsible during the shift time for the configuration changes and so on. They are used in any level, as a Layer 3, Layer 2, whatever. All kinds of switches are used in the different places in our LAN. 

How has it helped my organization?

Cisco Ethernet Switches are great devices. I remember when we decided to replace all the HP switches from the American company when they acquired us. We replaced all the core switches with 3850, except in the bigger and biggest sites where we used the 4745 switches. That was great. They are very useful and very easy to configure. It was not much trouble at all and we got a more stable network.

What is most valuable?

We have been very satisfied with using Cisco 2960 series X with EIGRP Cisco proprietary protocol. This saved us much money and worked very stably.

We also installed 47 and 3850 Switches to the main servers on the 10-gig in some places and Nexus devices using 40-gig connectivity.

What needs improvement?

We are less in the Cloud because the Cloud technologies didn't work so well. That happened in all of the companies where I've been engaged.

For how long have I used the solution?

I have been using Cisco Ethernet Switches for a few months in my current position but I would say 20 years or more in other companies.

What do I think about the stability of the solution?

The stability is great. Some Aruba devices are more stable, but with Cisco, we never had problems, with some little exceptions. It is very stable.

What do I think about the scalability of the solution?

It is very scalable.

In this company we have a single usage. I first started with Cisco routers in 1997, now we install Cisco routers all the time.

How are customer service and technical support?

The technical support for the core switches especially, but for the rest as well, is very good. It's excellent support. Especially for the core switches we had 24/7 support. On some sites in Bulgaria we one time had a problem at midnight and they delivered that switch in time. They brought the switch very fast. Very good, excellent, technical support solution.

Also, with previous accounts with the pharmaceutical company we had access to a dedicated engineer for the project. We had access to their WAP environment. So, all told, tech support is brilliant.

Which solution did I use previously and why did I switch?

I have used Aruba which is very similar to Cisco. It is also easy to manage and to install. Installing it is straightforward but I don't have too much experience with the priority. We were responsible for their LAN but they have some special requirements which we didn't touch. We didn't use all functionalities in the Aruba. We just used them as Layer 2 switches or as access switches on the main site, and on the bigger sites they had still some old HP switches.

Also, if I remember correctly, Comware had all those old HP switches. We used Aruba just as Layer 2 access devices and didn't use much of the functionalities.

I prefer Cisco. Of course, Aruba is cheaper overall but not necessarily for those small Layer 2 device access switches. I don't know what the price is now, I didn't compare each comparable device. If I had to choose, I would definitely go with the Cisco.

How was the initial setup?

In terms of the initial setup, for me, with much experience, it's straightforward. With most of the switches we had a good team and prepared more than the configuration on the access sheet and then automatically generated the configuration file, just moved it to the note part, visually checking for a minute. Then copy, paste, and done. Start installing. Mounting and connecting. Straightforward.

It takes about one day for the device, if you don't count the cabling and the rack mounting and moving those and so on, and including the break, between 30 and 60 minutes, not more, for each switch. If they are stackable with some stack devices, for all of them, let's say an hour to hour and a half. Not more because we had all the configurations prepared in advance.

What's my experience with pricing, setup cost, and licensing?

I you have a big client or if you have a big project and register it, the discount is good. In the companies that I have worked for, mostly for switching, we had a 55% discount or more. So with that good discount, who cares? It's cheap enough.

What other advice do I have?

Cisco Ethernet Switches are appropriate for small and medium businesses. They also are large enough for our data centers which we had in Tel Aviv, Israel and in California. We had such big devices there.

On a scale of one to ten, I would give Cisco Ethernet Switches a 10.

I would advise others who are looking into implementing Cisco to buy and implement it.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network and Service Development Manager at a comms service provider with 51-200 employees
Real User
Excellent queue functionality, an easy setup and good scalability
Pros and Cons
  • "The queue functionality is the solution's most valuable feature, specifically because we are delivering a lot of Layer 2 services. Layer 2 protocol tunnels work well on Cisco switches."
  • "The solution needs to work on lowering the amount of bugs. We find them quite regularly."

What is our primary use case?

We primarily use the solution for access aggregation and IP routing.

What is most valuable?

The queue functionality is the solution's most valuable feature, specifically because we are delivering a lot of Layer 2 services. Layer 2 protocol tunnels work well on Cisco switches.

What needs improvement?

The solution needs to work on lowering the amount of bugs. We find them quite regularly.

Cisco should offer different equipment. Some features which are needed at present, for example, require making ethernet loopbacks for testing purposes are not available. They need to offer something like this.

For how long have I used the solution?

I've been using the solution for 15 years.

What do I think about the stability of the solution?

The solution isn't quite stable. We do find a lot of bugs. 

For Level 2 switching only, it's okay. 

When you look at advanced features, from time to time we have memory issues.

What do I think about the scalability of the solution?

Some versions of the solution can scale with a stacking option. So far, we've been satisfied with the level of scalability we can achieve. We know what we can do using the right point in the network.

How are customer service and technical support?

We're satisfied with technical support. They answer quite fast when it comes to troubleshooting on the Cisco side. 

How was the initial setup?

The initial setup was straightforward and easy.

How long deployment takes depends on the configuration of standard features. It may take a few hours. It's more complex when we are using IP or VRF light functions.

You only need one person for deployment and maintenance.

What about the implementation team?

We handled the implementation internally.

What's my experience with pricing, setup cost, and licensing?

The equipment we bought with a perpetual license. We're not using a monthly or yearly licensing model. Any additional costs are reasonable. The hardware and software support came with additional costs.

What other advice do I have?

We are using a variety of Cisco ranges, including 2900, 3600, 3700, 4900, and 7600 series.

We use the on-premises deployment model.

In terms of advice I'd give to those considering implementing the solution, I'd say that they should know what features they want to use in order to choose the right platform. There are solutions, such as Juniper, for example, that vary in performance and in features. Be sure to ask Cisco or any other vendor lots of questions in the design phase to ensure you're choosing the right solution for your company.

I'd rate the solution eight out of ten. The solution lacks some stability but it compensates by offering great features.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1065 - PeerSpot reviewer
Senior Manager of Data Center at a integrator with 51-200 employees
Vendor
Cisco Ethernet Switches have a reputation for delivering high performance, scalability and security features for TCP/IP networks

Valuable Features:

Few pros on the Cisco ethernet switches are: 1 )Power saving design architecture 2) CDP, Cisco network discovery protocol, Smartports which make management and port configuration extremely easy and efficient 3) Increased confidentiality with MACSec layer-2 encryption 4) StackPower which helps in increasing power availability 5) Efficient QoS with priority for critical cooling 6) Added on support with hot swap, redundant power supplies and cooling

Room for Improvement:

Few cons on the cisco switches are 1) Pricing strategies 2) Gigabit EtherChannel 3) Port based ACL 4) Ingress and Egress filtering not present in all 5) IGMP snooping and ISL trunking feature not present in few good series switches

Other Advice:

Cisco has built upon its reputation in delivering high quality ethernet switches for small scale to enterprise level needs. Whether it be the Cisco 100/200 series, a few things which standout are the energy efficient technology for Gigabit ethernet, network performance through QoS, silent operation through fan less design, IPv6 support, and the green technology approach.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user114003 - PeerSpot reviewer
it_user114003Infrastructure Network Architect at a insurance company with 501-1,000 employees
Real User

I have found the Cisco hardware (routers, switches, appliances) to be very reliable. We recently implement 7 Cisco UCS Chassis. We have migrated our entire Virtual Machine inventory, done several PtoV's, but still have another 100 or so servers/appliances to move into this new environment.

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Updated: May 2025
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